CATEGORY: Services
Reliance India
I had one RIM prepaid connection since march 2005.One day it stopped functioning.When I contacted there customer care I was directed to contact their web world and accordingly I went there. After verifying the details the poor chap there told me that the problem is not by any mistake of mine but the agency which gave me connection faked to forward my application and details to the company.
I politely told him to think what an illogical and irresponsible action the company has taken. The company is punishing a customer for the negligence... read full review »
Adelphia / Comcast
I was quoted a price of $30.00 per month for broadband internet service by an Adelphia sales person at the Jensen Beach, Florida office. After showing the sales person the add for $24.00 a month, I asked and was told that my on going price for an upgraded service of 4.5 internet broadband speed would be $30.00 per month. This was based on a package price which includes TV cable. I explained to the sales rep that my cable was Adelphia but billed through my home owners association. She stated that this was not a problem and I qualified for thi... read full review »
Cingular Wireless BlackBerry
I bought a Cingular Wireless BlackBerry in Hawaii before I moved to New Mexico. The salesman told me, "no problem, if it does not work you can cancel service and will not have to pay the contract cancellation fee."
After I moved, the phone did not work so I bought a new phone that allows an added external antenna. The salesman told me, "The unlimited text messaging is included in your $49 PDA plan."
Of course, when I figured out that they were billing me an extra $20 per month for the text messaging, they replied... read full review »
The Mobile Gamer
From my cell phone I ordered a game from an online gaming site that my cell phone service provider directed me to. I ordered, I paid via paypal, but I got no game to show for it. So I sent an email to their customer service department asking how to obtain "my" game. I provided all the order information, my cell phone number, and all the other pertinent information. This transaction took place on December 2, 2006. I emailed for help on December 5, 2006. I received a read confirmation in my email box stating that my original email sent... read full review »
WindStream
If there's one area where telecom companies are far more innovative than any other industry, it's in their remarkable creativity in coming up with new fees to charge their customers. One reader thinks he may have discovered the very epitome of this with his local phone company, Windstream, when he tried to cancel his long distance service.
"Somehow I knew it would have to come to this -- Windstream has figured out how to charge you for no service. I tried to cancel my long distance service yesterday -- we have cell phone... read full review »
America Online
AOL offers free trials and when you don't cancel aol continues the service even when the 30 free trial is up. They then bill you 3ys. later through a collection agency and threaten to seek judgment. How do they get away with this! read full review »
MacysWeddingChannel.com
To Whom It May Concern:
I would like to file a complaint about how my order was handled. I ordered a pair of crystal candlesticks for an engagement present. The party was across the country, so I thought in order to get a nice gift to them in time, I would order something online, instead of running to a store, packing the gift, and getting it to the Post Office myself. Foolishly, I thought that ordering a gift online would be much quicker. The party was in the middle of October, so I mistakenly thought I had plenty of time.
I order... read full review »
Tata PCO Connection
I got a PCO connection from Tata Indicom and my number was 09217390987 in June end 2006. It is installed at Bathinda in Punjab. It gave problems right from the very beginning. First of all when I got the connection I was told that if there is more than Rs. 500 balance in account I can get validity extended by buying Rs. 100/- voucher. But when the time came I was told that Rs. 100/- vouchers has been discontinued and you can get the recharge voucher of Rs. 1100?- I refused than the dealer came to Rs. 500/- when I said that he is not honoring... read full review »
Nobelcom Cards
I am writing about the problems I had with Nobelcom, the calling card company and the way they were nicely resolved. I searched the internet for a card to call my family in Latin America. I gave up my previous provider after they charged my excessively on my calls and refused to give me a refund. I won't mention any names, I'll continue with my story. I found some cards from NobelCom, that had some really low rates for my destinations so I bought one to see how it works.
This is when my problems start. As I started calling... read full review »
Home Depot - Gulfport, MS
I live in Waveland, MS and after last years massive hurricane season you would think that the local corporation that flooded the airways with “we care” commercials would really set up their hardest hit stores on the Gulf Coast, Louisiana and Texas coastal areas with staff members who could help. Not only had Home Depot failed to provide any type of customer service, but their management team and staff members could actually care less about providing any. We along with thousands of other homeowners on the Gulf Coast need new... read full review »
X-Treme Scooters
I sent for 505 model gas scooter, electric starter has never worked, pull starter broke, sent for new one, cost 22 dollars, they sent wrong size, would not make refund for this error they made. I will not pay 22 dollars for another one, so scooter sits in garage, also I have x-treme 360 electric scooter, they sent new tube, cost 16 dollars, walmart has it for 4 bucks, will not give me refund, they are rip off artists. read full review »
Pro-Tech Industries
I hired a contractor John Anderson,Pro-Tech to install a deck along with a ramp for my disabled husband. We live in the town of Colonie an he said we did NOT NEED a Builders Permit. So he built the ramp and deck w/o codes or to specifications to the town. And besides did a horrible job. We asked for the downpayment back of $2,000 and wont give it back. We were told to tear it down. The deck is down but the owner of the park said we can leave the ramp up temporary, until we find someone to built it to code and to get a bldrs permit. Now we are... read full review »
CHIhost.com
CHI Host, happens to be one of those companies that are "full of hot air". Their "24-hour technical support" never returns my phone calls. On their website they boast a 99.9% uptime guarantee. I was with them for only 3 months and my websites went down twice already, bringing the uptime down to 99.25%. The fraction seems negligible, but not when you compute the downtime in number of hours. Figure a whole weekend (including half Friday) plus 5 hours yesterday (June 15) of downtime. That makes a total of 65 hours! At this rate, I... read full review »
Network Solutions
After going through a very bad experience with previous web host and registrar, I decided to switch to Network Solutions sometime this year (2006), thinking I was making the right decision.
My choice was based on the information I gathered after visiting their website and talking to their Sales people, trusting that the information they gave me was accurate.
I was very clear from the very beginning about what I needed. I was looking for a hosting package for my three websites that would be compatible with my current shopping cart and... read full review »
Wild West Domains
Wild West Domain is Ace of Space's affiliate registrar, which turned out to be another sore spot. Wild West Domains, a company based in Arizona, dragged their feet to transfer my domain names. First, they said it would take 60 days for the transfer to take effect. When I asked why such delay, they invoked ICANN regulations. I checked ICANN's website and found out there are about 8 instances when a registrar may deny a transfer, and my case certainly didn't fit any of those. Each time, Wild West Domains would give me a different... read full review »
Ace of Space
Thought you've found the right web hosting company? Think twice. This article is based on a true story. What appeared to be a simple issue of secure certificate installation turned into a "nightmare" that cost my Company thousands of dollars in financial loss.
In early January 2006 we decided to update our Digicert secure certificate so as to reflect our new company name and address. I contacted Ace of Space, my former web host, about the steps I would need to take to get the new certificate installed on their servers. The... read full review »
Airtel Call Home India
Airtel launched call service from US-India.
As a test I purchased 10$ card. I got worst service and most horrible experience neither their toll free no. nor customer service no. is reachable. Plus they charged 10+10+25 dollars on my credit card.
IT SUCKS. BEWARE read full review »
CIC Triple Advantage
CIC is billing me monthly for a service I do not use, do not need and can't seem to stop. I will call them, write them, report them to the BBB and to the attorney general. Shame on CIC! read full review »
TATA Indicom / Walky
This is to let you know that I am a very frustrated customer of yours..I had got a connection last year in November #65100744. It was a Sungill limited addition connection wortj Rs.3000.
I was excited to be a part of Tata Indicom but my dream was shattered. Unfortunately, the set was faulty. I registered complaint, went o CP office, Office at Rampura (sungill repair center) but all in vein. Lastly, in June, 2006 my appeal was listened and instrument changed BUT, not for what I paid I got ACCESSTEL -800 which was available for Rs. 800 only... read full review »
OmegaStores.com
I purchased a $749 2007 log splitter from OmegaStores.com. The check was deposited on Oct 6th. I can not get them on the phone or the internet . They do not respond to my E-MAIL., I have reported this to the bank fraud div of BofA today. They are still taking orders by phone as that is the only number that responds but not with a live person. read full review »
Reliance
This Company claims that they give sms as low as 1 ps for RIM lifetime user but its not working and though its on paper not available widely over India. There outlets i.e Webworlds always says that we are out of stock. Then why the hell they are doing marketing. I already contacted with CORE about this matter. Still its pending in status. read full review »
ComfortScrubs.com
online company....comfortscrubs.com.
I purchased scrubs from the above company online. When I received the scrubs, I found the color to be substantially different from other manufacturers I have purchased from. The color was so different that it does not match with everyone else at work. I cannot wear the scrubs. I emailed the company in hopes of getting a refund only to hear that they do not offer refunds....period. They offered me an exchange but I need the color that I ordered. I feel it is their fault that their color does not meet industry norms. They should refund my cost.
Thank you,
Patrick read full review »
UMG*BuyEdge
09/29/2006 $1.00
10/06/2006 1.00
11/11/2006 19.95
11/14/2006 19.95
12/12/2006 19.95
12/12/2006 19.95
These amounts were withheld from my credit card without my permission or knowledge. I have no idea what for or why. I want it stopped at once or I will have to turn it over to the Better Business Bureau. read full review »
Verizon FIOS phone service
After six months of Verizon FIOS VOIP serive, I am pretty disgusted and want go back to traditional service. I find Verizon FIOS VOIP to be unreliable. I have to reboot the phone adapter several times a week to keep it up and running, and even then, incoming calls dont connect. I would not buy Veriozon FIOS VOIP service again and I will try to cancel it now. read full review »
Omega Van Lines
I chose them for my cross country move after looking at their website. WARNING: They have the better business bureau seal on their website, but when I researched them on the BBB (too late) it said they were not a member.
The movers came two and a half hours late (the owner of the company said there were mechanical problem but when the head mover arrived he said that he wanted to sleep late 'cause he had been up all night.) The mover tried to ridiculously inflate the price (my estimate was $1492, he said it would be around $4,000). I... read full review »
United Moving & Storage
Contracted with United Moving and Storage to move from Orlando to Raleigh. Double-charged our credit card for a deposit, then switched us to another mover, Empire Moving Services or Empire Relocation. Empire wouldn't honor the contract, changed the weight estimate, increased the price, left items behind, didn't pick up or deliver on schedule, demanded 150% of estimate to unload and held our goods hostage for a week. They didn't weigh the load or provide us any proof of weight, wouldn't let us check off items as they... read full review »
Empire Relocation
Contracted with United Moving and Storage to move from Orlando to Raleigh but ended up with Empire on pickup. They left items behind, changed the price to twice the estimate, failed to pick up or deliver on scheduled dates, didn't weight the load or allow us to see the actual weight, demanded 150% of estimate to unload and held load hostage a week. Did not allow check off of inventory on unload, lost, broke, or damaged many items, will not honor $25,000 insurance policy. read full review »
Airtel Call Home Service
Similar complaint like others. I purchased thru web and it did not register my numbers. Their customer support number keep on coming busy constantly. Cannot login to website as it is asking for userid which was not given by their web registration system.
The service suck. I have left few complaints thru web and it has been few days but looks like they dont care.
Dont get fooled by Celebrity in their Ad. This is really poor pathetic service. read full review »
TheDigitalExpo.com
I ordered a camcorder from TheDigitalExpo.com, and was a bit surprised when my confirmation email said that I had to call an 800 number to confirm my order. When I called, the friendly guy on the other end of the line tried to sell me some high priced accessories (long life batteries, etc.) I said no thank you. The next day, I received an email saying that my order was cancelled, because of a backorder. I checked their web site, and it was still listed as available. I called customer service, and was told, by a not so friendly guy, that... read full review »
Bizrate
I (and i am not alone, google it) finished a purchase at UGGAustralia.com and when i completed my transaction a popup came up (very professional looking, not a bad advertisement) claiming it was doing a survey for ugg's website. it stated that if i completed the online survey i would be rewarded with $100 worth of magazine subscriptions, free if i just paid $8 for the shipping fees. there was no fine print to read because i read it all. no where did it say you would be charged full price for these magazines. i completed my magazine... read full review »
AirTel Call Home to India
Please do not waste money on Airtel callhome to India. There is nothing about this company that works. The acct number and pin number they give you do not work, their customer service phone never works. They do not respond to your E mail. They took my money 20 dollars, i have yet to make a phone call. Best service appears to be Reliance India call. Airtel website is lousy. You can not even log on or register your phone numbers. I will take my dispute to credit card company and get my money back.. VERY VERY BAD, Please stay away from airtel callhome to India from USA read full review »
Airtel - Bharti
I have registered for this call home offer of airtel. But didn't receive any confirmation mail with a/c number and PIN. I choose $100 option for this. So it is really shocking for me that a company like Airtel is cheating people like this.And how they are doing this in a country like US? Is there any step we can take against them?The customer care number is also I believe a fake number coz it is either engaged all the time or if you by chance get the line, they will keep u on hold for hours.So no use of the same. No response of mail also... read full review »
SargamDirect.com Phonecards
I bought phonecard online and paid by credit card. instantly they provided me with my pin number and deducted money from my account. When i called the provided tollfree access number it was not working. As soon it connects it dies. I tried calling customer care and same thing happened with the customer support number. No way to contact or use the phone numbers provided. I complained to my credit card company file a dispute case against them. These online phone cards sucks.... go only for reliable sites. read full review »
Bharati Telecom USA Inc. - AirtelIndiaCall.com
We subscribed to the Airtel India call home service because it is basically a Indian company and it was offering a good rate as compare to reliance India. The number given to access India phone number doesn't work at all. Customer care number comes as busy. The hard earn money which we spend on getting in touch with our loved ones is getting destroyed like such companies. read full review »
AirTel - Long Distance Service
I never knew that AIRTEL would act so irresponsibly towards customers. This is the first time they came into the long distance call arena and i thought they would do it with a bang... But to my surprise they failed... AIRTEL in india and AIRTEL offering services in USA is unmatchable... I lost a sum of 45 dollars without even getting registered into it... A pathetic website, a poor response... As always RELIANCE IS RELIABLE THAN AIRTEL.............................. For all ppl there teach AIRTEL a lesson.... read full review »
Airtel CallHome
I signed up for Airtel Call home lured by their offer of 7.9c a min with double the talk time for the signup and the first recharge till Jan 31. making it an effective rate of ~4c a min to call India from the US.
Alas, I should have believed in the adage 'If it sounds too good to be true, it probably is'. My credit card has been charged (the website is funky or maybe even clever: it gave errors when i signed up in terms of providing proof of signup, but evidently functioned well when it came to charging my credit card!!) and... read full review »
USPS - Click-N-Ship
Do not use the online service provided by USPS for printing and posting. I used and the Labels did not print properly. But they charged my credit card. I requested for a refund and it has been some days and nothing has come.
If you want to save on the tracking confirmation just print the labels without postage and pay the postage at the post office. read full review »
AirtelCallHome
I can't make call using the number provided. It is having busy signal. I am keep trying. It is waste of time to sign up with these kind of bad customer service. read full review »
EBZ Moving & Storage
I hired EBZ Moving and Storage to complete a 12-mile residential in-state move on 12/29/04.
The bottom line is that the mover breached the contract in several ways:
1) the mover did not complete the move on 12/29/04; the volume of items was such that the move could have easily been completed in 1 day; we made 2 previous moves with more items, both moves were completed in 1 day
2) the mover agreed to move the additional items on the following day, 12/30/04 for $100.00. The mover was paid in advance (on the evening of 12/29/04) for the... read full review »
Moving U 4 Less
Overcharged original estimate: that was strike one!
Lost items such as ladder and new bed: that was strike two!
Disregarded claim on broken and missing items: strike three!
Their claims department claims to be a neutral third party as perported in their literature. If my impeccable claim with pictures is rejected by this claim department, it makes we wonder what does a customer have to do to be compensated for damage and loss of items while under their care of Moving U 4 Less. They claim I did not list any damaged or missing items at... read full review »
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