CATEGORY: Services
Digital Phone Company / Nokia
I purchased a new Nokia 6300 mobile telephone from 02 in May of this year, from new the phone seemed to be very slow in calling up menu’s etc and had bad voice quality when making phone calls. I accepted these minor problems as I could not do without my phone. I popped into the Digital Phone Company on St. Stephens street Norwich (A Nokia service center) shop in Norwich and enquired about the problems and was told by the sales rep something to the effect of “Nokia loads so much software on these that they start frying... read full review »
Subhiksha Stores / Fly Mobiles
I had bought a Fly mobile from Subhiksha Stores, and was told that the mobile is good and the features and price at which it is available is the best in the market. They said they had sold various pieces and no complaint had come till now, however on usage i am facing basic problems with the handset. You cant set the ringer tone, alarm doesn't ring, profiles wont change the ringers etc... I went back to subhiksha and now they say that I should take the mobile to Fly service center and my handset is hardly 15 days old, I told them that if... read full review »
Simche Cleaners - 703 Columbus Avenue, NYC
I took brown pants to Simche Cleaners, 703 Columbus Avenue, NYC, for tapering. The tailor used green thread and it looks awful. Half the stitches are coming out. I took the pants to the cleaner and showed the owner. The owner denies his tailor did the work. He says I mistaken.
NOT!!!! I have proof of payment but he denies that the payment was for these pants. The owner is a crook and the tailor is AWFUL.
Caren Gurwitz read full review »
FRYS (Outpost.com)
Hi, I cannot get off the FRYS (Outpost.com) email list, they keep sending me spam even though I have email, and called them in person requesting that they take me off this list. I would never buy from them again, yet they keep emailing me spam. My advice is to never, never, give them an email address and not deal with FRYS (Outpost.com). Thanks, Ed Smith. read full review »
ILD Telecommunications
ILD Communications is billing me every month for some sort of voice mail they say i ordered. I have tried to Call them and the repeatedly give me a confirmation number and say a credit is being issued. I have contacted my local phone company and made a complaint and they reassure me that they have blocked this charge on my bill and the currant charges will be put in dispute. Again I was charged and now they ILD says they have issued a 83.00 credit... I do not believe it. They tell me the service was ordered a... Not so, I told them... After some research on Yahoo... Apparently something that was free was not my computer was hacked... Help... read full review »
Sprint Wireless Card
I have been a Nextel customer for 1 year and have not really had any problems with my phone or service outside of normal dropped calls which is expected. I recently added on the Wireless Broadband card for my laptop PC. The card is through Sprint. I received the card and installed it on my computer. In order to use the card I had to call the customer number on the manual and activate the card. The card looked like it was a little bent but it seemed to work. I mentioned that to the rep when I called. Well, this is where it all started. I got... read full review »
A & E Repair Service
A & E Repair Service, a division of Sears and KitchenAid
It's bad enough that we're given a four hour window in which we have to wait for the repair person to show up. It seems that this company also has a policy that the technician calls before he comes. If no one answers, he doesn't show up. This is a challenge for me because my husband works at home and is on the phone a lot. If a call comes through, he doesn't interrupt the call he's on to pick it up, leading the technician to believe that we're not... read full review »
USA Express Moving - Phoenix, AZ
Type of service: Moving Company
General Complaint: Customer Service, Lack of Response, No Detailed Invoice, Overpayment
Letter to Moving Company
January 30, 2007
President
USA Express Moving
701 Canal Street
Bristol, PA 19007
President
USA Express Moving
3330 W. Papago ST, Ste. C
Phoenix, AZ 85009
Re: Move, Nov. 26, 2006
Dear Presidents:
Although very late in coming, this letter is to express my extreme disappointment with your company and my move from Scottsdale to Mesa, Arizona, a mere 20... read full review »
Rllmuk
I've never been bummed in the gob so hard before by an online community, I swear I've lost a back tooth. read full review »
Airtel / HTC Touch
This is prakash working as SCM engineer in IBM Bangalore. I bought the new HTC Touch in chennai (sunday 29/7/07), they inserted the sim wrongly. That time i did not notice that. After returning to Bangalore i went to the airtel customer center at Bannerghatta road near BTM flyover. They asked me to take this problem to chennai where i bought the cell & that they cant help me with this issue. What should i do now? This is really poor service. read full review »
Copeland Vacation Marketing Corp.
This company is also know as Elite. The company promise to sell our time share in 90 days or rent it out in two week's for 2,500. Cant reach the the person who contacted me whom we gave our money too. His name is Alex Wasco my brother and I Mr Melvin Emmitt paid him a sum or $899.00. Everytime we call whoever answers says it's a bad time or things are moving slow, or give then a couple of more weeks. It will be a year this coming September 6, 2007. There is always some sob story, why it is not selling!!!
Beware! read full review »
Sukai Battery
I had purchased one inverter from M/S Srana Automobiles, Delhi Microtech make with battery provided by company. Its not charging, complaints lodged to the office. Don't buy this product! read full review »
Ortel - Bhubaneswar Orissa, India
Inspite of personal complaints to the staff no action is being initiated to put right the internet service which has been quite erratic and for days together failed and the charges are for the whole period including the failure periods also.
Beware! read full review »
Hutch Postopaid
Hi. i was using Idea and was happy with that... I received a call from the Hutch care center regarding a postpaid connection offered by Hutch. I agreed to take the connection as it was sounding good that time.they told me that the new number will be activated within 24 Hrs.. its now 7 days past but the bloody number is still not working. I am in big trouble, and i tried hutch care and the DSA numbers many times a day and every new person told me that it will take 2-3 more hours to get it activated. It now seems that Hutch is really providing... read full review »
Tata Indicom WLL Telephone
I surrendered tata will telephone no. 011-55706467 in the month of april' 2006 . The equipment & its accessories was collected by the representative of m/s tata indicom from my residence in the month of august'2006. They have given receipt of the same equipment also. I am having fill documentation proof. The balance security money is pending with the firm which has not refunded to me.
This matter i mailed to e-mail address [email protected] but neither they responded nor given my dues pending with them so far. read full review »
Airtel Post Paid Connection / Do Not Disturb Option
I've been maintaining an Airtel Post-paid connection for the last one year. Last 3 months, I am being continuously disturbed by Airtel customer care executives with promotional calls. Despite repeatedly requesting to be not disturbed, I still continue to received these calls. Moreover, as advised by a Customer Care Executive by the name of Liji, I went online to activate the "Do Not Disturb" Option. The message said that it would get activated within 48 hrs. But even though 72 hours have passed, I got another call from an... read full review »
British Tobacco Company
Why like this kind of organization they will make people surprise, like this kind of surprises people will see then they will think so many things. The government has to take serious steps regarding this kind of scams. read full review »
Relance / Prepaid Mobile Phone
When anybody call from out side the person who is calling, he is listening songs instead of ringing sound. It seems very worst. I don't want the irritated songs. When i try to change the options it can not change songs to a common ring tone. read full review »
ATT Equipment
I like everyone else experienced the same scam that everyone else did with the att equipment rebate of 50.00! I never received it and was promised that it was in the mail!!! I do not know what I am going to do about this. I am trying to reach the billing dept, but no such luck! I guess that I lost my rebate and I will probably go with another phone company and internet company. I can not believe that a big company like att would cheat their customers!!! read full review »
Costco / HSBC
I have not seen a monthly statement from HSBC for some time, even though I regularly make monthly payments to them. I've been charging my gas and meds, plus other things on occasion, on my Costco card for the sake of convenience. Costco contracts out their credit business to HSBC. I've written to them, asking for an accounting, so I can see where I stand, but have not received a response. Now I find on this website that there are many horror stories of fraudulent behavior by HSBC and am very worried I have become a victim of their... read full review »
Australasian Relocations (Austrelo)
I recently moved from Canberra to London, and had an unpleasant experience. Australasian Removals were fine... until they had my stuff, and then the standard slipped.
They would ignore my emails for up to two weeks at a time, and they refused to provide me with a receipt specifying how many boxes had been collected. I emailed and emailed and emailed asking for some kind of inventory, and finally, over a month after my goods were picked up they provided one (long after it could be verified against anything except my own list, of course... read full review »
Central Railways - Mumbai
Some of the staff at the ticket counter (Thane) are extremely rude. They don't know how to talk. And by saying that i don't mean that they shout or use abusive language. The reason i specified that is because in our Country the tone of talking is not considered to be a part of good communication skills.
Its sad and disheartening to see such people exist in our country especially when the world is looking at us to outsource their businesses to. They have absolutely no right talk rude to people without any rhyme or... read full review »
Reliance Data Card
I had taken a connection of reliance data card on date 19-07-07 from the Web world at Hari Nagar, Jail Road, New Delhi. As address proof I gave my copy of my UTI Bank account statement, ID proof - Copy of my PAN Card, Pass port size photograph and Rs 3380/- Only.
This data card was taken a under a scheme of Toshiba Laptop purchase. I have also submitted the e coupon for the same.
I was told that under this scheme I will have unlimited web access for TWO months from the date of starting the connection.
After using this card for... read full review »
Hitachi / AC
From the day we bought air conditioner we are facing lot of problems one by one and I am very much shocked such a big brand product gives lot of problems. read full review »
NCO - MedClear
I have in the last 6 months looked at my credit report a few times with a balance of $195 as unpaid and sent to this collection agency. I do not know what this is for nor have I been contacted. read full review »
Schoen's - Hinsdale, IL
SCHOEN'S , Inc. 48 S. Washington St. HINSDALE, IL 60521 630-323-2400
My $300+ dress was completely ruined due to the incompetence of schoen's employees. It was pressed, when it should have been lightly steamed due to the fabric. No apologies were made and no effort was made to rectify the situation. It was simply dismissed as no big deal. This was my Bridal shower dress. The worst customer service i have ever recieved. Also, the employees' attitudes is an embarrassment to the art of customer service. They work in hinsdale, not own it! Learn some manners, please!!! read full review »
Fullestop (Fullestop.com)
FULLESTOP is a company that does business as a Web Host and also does business as a web design house. The leader of that illegitimate business venture is Mohit Jain.
I met them through ELANCE.COM and they took $500 of my money as payment for the 50% mark of project completion and then did not follow through (even after repeated emails and phone requests). I suspect that their good client ratings are mostly fraudulent.
Please pass this news along if applicable! THANKS!!!
PLEASE EMAIL ME AT [email protected] IF YOU HAVE ANY... read full review »
Cognizant Technology Solutions
Cognizant Technology Solutions doesn't take care of it's employees. There are no reward systems and the salary is very low. I joined as a lateral recruiter in India with a comparable salary, but I was forced (to the point of threatening) to go onsite to USA since I was visa-ready and there weren't others available with the required skills and a visa. At onsite, my salary was very low and I was not able to take care of my wife and children on this salary. I worked long hours - day and night and never spent time with my family... read full review »
Useful.com
I was offered a $100 gift card if I purchased something from a list offered by USEFUL.COM. After I did so, I never received the promised gift card and have been unable to contact them. This occurred on February 2007 and now towards the end of July, nothing. Beware of offers made by USEFUL.COM read full review »
BSNL Broadband issue
I never seen very bad service in BSNL in all terms of the Land line services as per my experience in past 2 years. Process is good and in place but the BSNL employees are not following it and end result customers are in well.
If it continues, all customer have to cancel the connections and better go for good service providers.
They have to loose their job, if it continues! read full review »
Best Buy - Pentagon City, Arlington, VA
Best Buy, on South Hayes Street, in Pentagon City, Arlington, VA.
I called the store three times to find out if they had a specific computer product. Each time, I pushed the number for the computer department. Each time, someone picked up the phone and then hung up. When I called Customer Service at the store and described the problem, the person who answered said, "that don't got nothing to do with me."
I asked for a manager. After 15 minutes on hold, I hung up. read full review »
Guaranteed Price Moving
Guaranteed Price Moving LLC
282 Newark Avenue
Jersey City, NJ 07302
Tel: 866-466-6836
My customer rep was Ben Haley who was cordial and helpful but was apparently new on the job and had to consult the senior person around (assuming the owner Guy Cizner).
On July 23 2007 I telephoned Ben to change my quote from a 3-cushion sofa to a sectional with 2 sections. Ben made the change but apparently did not know about sectionals, and in the inventory marked it as only 1 section when in fact the inventory list asked for number of... read full review »
Cornerstone Group
Cornerstone Group
2121 Ponce de Leon Boulevard
Coral Gables, Florida 33134
Phone: 305-443-8288
I purchased a home at The Preserve at Boynton Beach, a Cornerstone Group development.
I have complaints about their sales and contracting practices. My dealings with Cornerstone have been a classic 'bait and switch' of misrepresentations and broken promises. These include:
- Offering to pay closing costs if I used their captive lender Liberty Home Lending, then removing that 'concession' on the day of... read full review »
Sears - Gaithersburg, Maryland
Four years ago we purchased a Samsung wide screen HD television from Sears in Gaithersburg, Maryland. Last year the color convergence went out making it impossible to adjust the color which had gone crazy. Since we purchased the TV from Sears, we called their Home Repair Center to have the problem repaired. After waiting a week for an appointment the technician arrived but didn't have the part to make the repair (even though they knew the problem before arriving and the part needed to fix it). The tech said he would have the part shipped... read full review »
Sears Repair Service
I have a fairly new GE Profile refrigerator that I purchased at Sears last October, 2006. In the past week, the temperature of the refrigerator rose to 50 degrees. I called Sears home service repair and made an appointment for today from 8:00 a.m. until noon. I took off work in order to wait at home for the repairman. I was told that the repairman would call an hour before coming to confirm that I was home.
By 11:00 a.m., I called to confirm that the repairman was coming because I had not heard anything. Customer Service representative... read full review »
Sears / Dehumidifiers
Two years ago I purchased a Kenmore canister vacuum cleaner and a 70-pint dehumidifier. I got lucky, the vacuum cleaner died within a few months and it was covered under warranty. However, the dehumidifier lasted two whole seasons (it doesn't even run all year). I took it in to the parts place and they want $120 to fix it. I won't give them the satisfaction of making money off their lousy products.
I called the local store where I purchased them and told them my story and they said there is nothing they can do. I told them I was never buying another Sear appliance! read full review »
Cingular - Dallas, TX
My son had a contract with cingular - their service was horrible - either rude or would make promises not kept - bill was never the same - he spent hours on the phone trying to get things fixed - the store fronts would tell him one thing - customer service would say they had not authority - finally a phone rep told him to cancel his service if he was so unhappy - so he did. Now he is being harassed by a collection agency for $386.00. Thus far he has not returned their phone calls. The lady is rude when she leaves messages. This is uncharted waters for us. Any suggestions? read full review »
Verizon DSL Internet Service
To Whom It May Concern:
I've registered to verizon DSL internet connection on July9th and received Verizon DSL installation kit on July 12th. In the evening I tried to install it but not successful. I called customer support and nearly after 1hr finally I could be able to talk to someone. I was told to switch off modem, laptop and restart again, it didn't work, so advised to try after 12hrs. No use. I waited till sunday morning as I was not successful, called them on sunday. One person, jimmy told that they'll be sending a... read full review »
Hefty Onezip quart bags
I have used Hefty for years and this box of bags (40) will not seal when you slide it across the top of the bag. I am very unhappy w/ this. read full review »
Handango
Do not use handango its a fraud! Sometimes you get the download sometimes you dont. If you dont get download to bad nobody in customer service will respond. Read the warning signs pay per call. Yeah right. There is no big corporation its owned by some clown sitting at home collecting your money. The registration keys are fake and they are like spam once they are downloaded to your handheld device it cant be removed unless you clear your harddrive they are being investigated and possible lawsuits may be filed. If you can use another download... read full review »
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