I understood the Insurance Commission was to assure the consumer that the insurance companies were in compliance with the state insurance regulations and that they would investigate any and all credible and valid complaints made by a consumer. Is this a correct understanding of their role? I ask this because starting back in March 2006 my home owners and rental insurance carrier made mistakes on my account causing them to all be cancelled - they had all been paid in full for the year on time and to the broker in person. The mistake seemed... read full review »

AIRTEL 121 Customer service: This is totally useless service. Speaking to customer care is easily unavailable option. To speak to customer care executive we need to play circus of all numbers. Why like this?? Can't Airtel add this service 9 Speak to customer care executive in main menu. read full review »

sir, I have get a e- mail from microsoft ,add in below is it true sir.please give me a replay by, sreejith Microsoft Award Team 20 Craven Park, Harlesden London NW10, UK. Ref: BTD/968/05 Batch: 409978E Date: 18/07/07 RE: BENEFICIARY CLAIMS PAYMENT RELEASE OF NINE HUNDRED THOUSAND BRATAIN POUNDS STERLINGS. ACCREDITTED BENEFICIARY... read full review »

I wanted to convert my Reliance post paid billing connection to pre paid connection.When contacted personally the R webworld shop at Vashi on 19th July, (Thursday) they informed that it is done only on Wednesday or Sunday. It is a general practice to harass customer if he has come for post to pre paid connection. As my billing cycle is from 22nd to 21st of the month I wanted to do it before next billing cycle. i.e. before 22nd July. The representative informed that whenever you do it the rent will be charged on prorata basis. Still to be... read full review »

We have a Maytag refrigerator that is only two years old; it is under warranty so Maytag sent A&E Factory Service to fix it. On 22 June the technician determined there was a Freon leak, refill the line and told me to call 800 905 9505 if the unit stopped cooling again within 30 days. It took less than a week for the new Freon to leak out I scheduled another appointment for 6 July. They guy never came as scheduled. I called 800 905 9505 several times during the day and they said to stand by. By 6:00 PM I called to say we were no longer... read full review »

DELAY IN DELEVERY :I have booked Two Nos.window airconditioner in cool maela Lucknow on dated 7/04/2007 wide slip no .1181 booked by Mr.Ajay Shanker Panday( A Videocon Rep ).He has assured me that AC will be delivered within two days but after several phones calls he delivered the Ac on Dated 24/04/07.He has also promised me to give concession but nothing given at time of delivery. NO AFTER SALES SUPPORT : After installation of Ac I found some problem I make several call but no support provided even though after some days no reply of... read full review »

It takes 3 days to get a technical problem resolved and I had to subscribe to another service in order to keep from losing incoming emails. They then refused to reimburse me for the cost of the new service. This lack of professionalism cost them, I took my email and new website business SOMEWHERE ELSE. read full review »

I had shopped at another Macy's (Smithhaven Mall) where I received an additional 50% discount on 3-4 designer names yesterday. I went to Macy's Hampton Bays today, and asked the sales lady about the additional sale. She informed me she knew nothing about it. Not knowing is not an answer. Upon pressing her to find out, I asked to see her Manager. The woman (Fanny, 265855)showed up huffing and puffing, advised me that I was already told that they "knew nothing about it" When I asked her to make a call and find out, she... read full review »

BROADBAND INTERNET FOR 0172 2589859 NOT WORKING. I have a broad band internet connection for telephone number 0172-2589859 but for last 7 days the internet has not been working and despite numerous complaints both written and verbal no action has been taken to repair the fault. read full review »

Last 4 months I am complaining to Airtel that I am not receiving my mobile bill in time. Airtel persons has found new way of handling this complain - by harassing in different way. Last 3/4 days I am receiving many calls (15-20) from Airtel( the persons says that calling from airtel) at different times and different tel nos. ( 40009631, 40009725, 9892708678 and others) asking about what is my complain and from next month every thing will be ok from next month. I am fed up with these calls as the call normally comes around 11.30 to 12.30 - meeting time in the office. read full review »

This morning I went to 3 Walgreens stores in Decatur, IL looking for the new release DVD Flushed Away which was advertised for release on Feb 20 (today). This item was advertised in Sunday's newspaper Walgreens ad along with a $5.00 off coupon. The first store said they had only received 2 of the DVDs and were already sold out! The other 2 stores had not even received any of the advertised item. This is certainly a way for Walgreens to make customers mad... chasing around from store to store looking for an item in your ad only to find out... read full review »

I have purchased Nokia 1110i mobile instrument from a Subhiksha Mobile outlet at Ahmedabad in Satellite area on 19th July 2007. After activating my seam card during using the mobile I found that * key was not working properly. On 22nd morning July I have reported the problem with Subhiksha Outlet from where I have purchased the mobile. At that time Mr. Manish attended the problem and he has restored the factory settings again and told me that the problem might not be reappeared. But on the same day the problem was again appeared and at the... read full review »

ADV Films – USA company that sell Japan animations goods. Stay away from buying online merchandise from ADV films (www.advfils.com). This people are nasty with terrible service. They will sell you expensive FedEx shipping and buy UPS ground transportation that is much cheaper than what you pay for. They will not reimburse you or pay anything if you need to return a good that was damaged or broken; you need to take to pay out of your pocket the shipping cost to send the damage items that was not your fault back to them for exchange... read full review »

On 5/6 I made the mistake of ordering Pella French doors from Lowes. 3 weeks later when the doors arrived the hardware (handles) were not included. In checking out the Lowes rep admitted he made a mistake on the order and the handles I ordered were not available. But there were not any handles included at all. Also the doors were not made correctly one was higher than the other. So the doors were reordered. 3 weeks later Lowes came out to install the doors. This time they did include handles which were to be brass. One was brass and one... read full review »

My original order was placed for 30 generic and 30 professional viagara on April 14, 2007 for which they deducted $262.90 from my Visa account. It was to be delivered no later than 21 days. When it didn't arrive I could only get through by e-mail and was told that they had reshipped it. The same thing - no delivery. This time they told me that if I didn't receive it they would refund my money to my Visa account. The product never arrived and I told them to refund my money immediately.They sent me two e-mails saying that it had... read full review »

I subscribed June 13, 2007 to their high speed internet service. Due to circumstances, we later decided to move to a town 10 miles from here. I called earthlink to transfer the service and was told they do not have high speed internet in my new area. I asked to cancel my account and was told I would be charged the termination fee of $145. I said I thought it is unfair to charge that penalty fee when they do not have the same service available in the new location. Some one who said she is a supervisor told me that is earthlink's policy. I... read full review »

www.flowers.com 1950 Sawtelle Blvd #180 Los Angeles CA 90025 We ordered funeral flowers from this business via internet on July 6, 2007 from Ontario Canada with a delivery date of July 7, 2007 to a chapel in Victorville. My mastercard was charged $99 US ($107 Canadian) immediately and the written guarantee was on the website. I printed out the guarantee that any problems would be rectified. The flowers did not arrive. The family assured me they were not delivered to the chapel as ordered. They had four orders delivered to the chapel... read full review »

I live in Lyndon, VT, and I've had had Verizon DSL for almost a year and have had terrible service. My connection is unreliable; it comes and goes and is often down for hours or days at a time. My upload speed will crawl to a halt for no apparent reason. My upload speed is routinely about 1/3 as fast as Verizon promised (128 kbps is what is in their contract.) Tech support is useless. They connect me to PC support even though I've asked for Mac support, then I have to wait on hold again, and listen to the same infuriating message... read full review »

I found out about the Fair Access Policy on working the internet thought satellite broadband. My speed has been reduce cause I work the internet heavy at times. Well who do work the internet. Different company , colleague students to high school to grade students use the internet. I paying for high speed not connection not for snail speed. Hughesnet should refund all user or take this policy off all user. Oh yes all satellite company have this policy on there system cause did some looking into a few of the other companies . Need to find who... read full review »

TataIndicom is one of the waste provider and customer support i have seen. They are the waste people in time support. This sentence I'm saying from my situation at present. I have applied for a tataindicom BroadBand connection on the middle of june 2007. Customer executive came to my house and taken 4496 rupees. And he told me within a week the connection will be up. For taking money and cheque, they are the good people. My cheque was debited from my account within a week. But i didn't got my connection. I have applied for... read full review »

We went to Sears to buy a new washer and dryer. We were given quite the sales pitch on the new front loading washers. We purchased the Kenmore HE2plus washer and matching dryer. We were assured of a delivery date, before we left the store. Then they called and said no we would have to wait. O.K. Nice things are worth waiting for. A few months later the washing machine quit on us. It took two weeks for the repairman to get out to see what was wrong. Of course the washer started working. He said there was no problem, although he didn't... read full review »

Virgin Media is far and away the world's worst customer service company. It is not surprising that the company is up for sale again. Anyone mad enough to buy them can expect the worst. Whatever due diligence they have done on the company will not prepare them for what they find on the ground. My own experience was an install from hell. I should have known what to expect when the VIrgin Media account generated and networld email address. My partners name was spelled differently on different letters / contract etc. not the best... read full review »

In December 2006 I met with an Empire Salesperson to review samples of carpeting during their advertised sale. Based upon our conversation, and review of carpet, I purchased new carpet with expected install the following week. On the scheduled day, Empire arrived and installed carpet on both the upper and lower levels of my home. Following the installation of the carpet and padding, I contacted my sales rep in regard to my concern over the quality of the padding installed and overall carpet difference from what was expected. My sales rep... read full review »

I was offered 'free' sample of Phenterthin for only shipping of $1.97. The bottle came with no paperwork or invoice. I received 2 more bottle for $149.98 debited from my checking account. Again it came with NO paperwork or invoice for me to cancel. Not even a company name on the envelope for me to return the product. I had to search for the company to cancel no customer service agents only e-mail. I tried chat 'live' on line but no one came on. I feel this is a scam to get money. I'm afraid I'm going to be charged again next month. read full review »

I received an unsolicited SMS (actual text below). Sounds pornographic in nature. To whom should this complaint be sent to for further investigation and action? Sender: 222000020000 Sent: 21-July-2007 22:13:07 FREE SMS: Hi,what you need to know about sex? Type SEX to 32100. Free Register. (Jom, kenali siapa diri anda melalui seks. Taip SEKS ke 32100. Daftar Percuma). read full review »

I have recharged reliance life time voucher Rs. 222/- with Rs. 880/-... but most of the powerplus is not working... so for every STD call Rs. 2.49 rupees cut from my cell... I complained about this to the customer care... but they are saying that there is a problem in server it will be OK by tomorrow and you will get back your excess money... the same story is repeating for last 5 days... I am frustrated... and I am thinking to file a case against reliance communications in consumer forum... please somebody help me how to file a case... my mobile no. 09864435489 my mail id. [email protected]. read full review »

Its been almost 6 months i applied for bsnl phone i did get the phone but not my broadband connection though i applied for the same on the same day with the land line phone and they said it would take three months but now its 6th month running, Initially when the installation of the phone happened the person who had come down for installation of phone is really bad in his behavior he wanted the phone wire to come in to my home as his wish rather we being customers wish... Even i call up the customer care and they give some answer... read full review »

I went to a Canadian Tire store located in Woodstock, New Brunswick, Canada and bought a Yardworks mower on July 3, 2007, Product #60-1622-0. Overall it worked ok... for about the first 10 minutes. I can fix it cause it's just an adjustment with the carburetor and maybe have to replace the spring, but that would void my warranty. So I took it back on July 19, 2007 and asked if I could have it replaced. They initially said, "oh, it's got a 7 day return policy only." I asked to see the manager for this department at thi... read full review »

2 weeks ago I ordered some cigars from Thompson and they never arrived. I asked their customer service people for a UPS tracking number and could not get an answer. I emailed their cyber support, customer service team and never got an answer. I guess I have no choice but to call Mastercard and have them reverse the charge. I love cigars and have no problems with Cigars International, Cigars.com or JR's Cigars, all of whom deliver their product within days. To my fellow cigar hounds, do yourselves a favor... avoid Thompson like the plague. read full review »

Kroger is a terrible store. Just as bad as Winn Dixie. Every time I go into a Kroger store the people there are unwilling to help they are rude I hate this store. I wrote them a letter telling them of an experience where I was looking for something and the stock man told me they don't make it anymore, I just couldn't believe it so I kept looking and found it in the very same store the stock person was so lazy he didn't want to go look or ask. When I wrote to Kroger and told them this they wrote back and told me they were... read full review »

Over a month ago i ordered goods from MemoryBits.co.uk, who promise next day postage. The money was processed from my credit casd and an order number and confirmation of order email received. Since this time no goods no record of postage of goods and no response after numerous attempts to contact this "customer oriented" company via mail and phone. So I am taking it on myself to spread the word about memoryBits.co.uk, simply don't use them. My money can be recovered and no harm really shall come to me, but I really am quite upset... read full review »

The Comfort Zone Heating and Cooling apologizes for any dissatisfaction Dorothy Bolton may have towards our company. Comfort Zone entered into a contract with Dorothy Bolton November 30, 2007 to include the following. [Gas connection in attic from basement, flu pipe from unit through roof, Refrigeration line connect, evacuation leak test, A coil mounted to unit, filter rack and filter, condensate drain, humidifier including water supply, control wiring, all grills, supply and return connection to unit, and start up] Our warranty states [All... read full review »

I locked myself out of my apartment in Cincinnati, called Dependable locks in Cincinnati... was charged $150 to open the lock which took 3 seconds to do. I had assumed that it would cost me no more than $40. Sincerely, David White Cincinnati. read full review »

onemillionvistors.biz is a scam!! Please be aware of this British site that promises you traffic. Max Diamound will not refund me and my traffic wasn't sent. THIS IS be aware buy from someone else. Site received 4,000 hits 1 hr so fake, no traffic from these people all bunch of counter fakes for 69.00. They may even go under another company name be aware don't buy! I tried to get my money from them and the only way i did was paypal due to my good credit refunded me but they kept the money and i didn't even get my traffic. read full review »

I have been trying for two days now and seven lengthy telephone calls and ridiculous menu selector later to aol regarding internet access from my home - the box appears to be faulty. As yet I still have no access at home to the internet and the problem still has not been remedied ie (language barrier appears to be the MAIN problem). I can be contacted at home after 6:00pm UK time. read full review »

This company is stealing money by lying to offer jobs.They work under this website 'JOBINEUROP'. read full review »

I paid Dot5 last year for domain name and webhosting services. When none of their promises were not forthcoming and they could neither refund my money nor release the domain name, I got another domain name and registered with another web host - Voda Host. After numerous complaints to those concerned, I had the opportunity to change the domain host from Dot5 to another but I did not. A year later, with clearly no services rendered, the Dot5 people were sending me messages about my domain and webhosting needing renewal. I just ignored them not... read full review »

The Customer service at Wild Blue is horrible. I was placing an order then afterwards on the same call needed to cancel due to some of the terms and was placed in a Que for over 50 minutes with no answer. I called then on another line and was placed in another Que after talking with a customer service representative and ten being told the wait time 50 minutes again. That's why people off-shore the customer service the people in the US are horrible when they have to do some work. read full review »

I have visited 3-4 Subhiksha retail stores in different parts of Delhi and was shocked to find the poor quality, rotten items being sold in the name of "Competitive Prices" at ALL of them. On questioning the salesmen the standard answer is ' the good quality items are over already'. Then why sell the ROTTEN STUFF.Even the staff is most discourteous. I have also written a complaint on 09 Jul 2007 at Mahipalpur (Vasant Kunj) Delhi outlet but no response till date. I don't think you can even compete with Mother Dairy outlets in Delhi. Regards, Gp Capt Deepak Verma Tel: +91-9871990909. read full review »