Best Buy, on South Hayes Street, in Pentagon City, Arlington, VA.

I called the store three times to find out if they had a specific computer product. Each time, I pushed the number for the computer department. Each time, someone picked up the phone and then hung up. When I called Customer Service at the store and described the problem, the person who answered said, "that don't got nothing to do with me."

I asked for a manager. After 15 minutes on hold, I hung up.