I just returned from another disappointing visit to my nearby Vons Pavillions, located at the corner of Boat Canyon and Pacific Coast Highway in North Laguna Beach, CA. I hoped that their recent remodel would help to solve some employee morale problems and help to encourage better and fresher products all-around. This has not happened. I have lived in this area for nearly a year and finally stopped shopping at the Vons Pavillions after having vegetables spoil the day after I brought them home and finding soured creamer in the dairy case... read full review »

Charter Communications CUSTOMER SERVICE SUCKS Having spent the 3rd day in a row sorting things out with Charter Communications Customer Service, which is really their Billing Department, I am livid. Day 1, I call to refer to them that I am not paying my bill, because the cable problem ticket that I submitted in May, has not been fixed. It is now August and they have yet to fix the problem. I was informed by the little ant, that it was MY responsibility to keep complaining about the existing problems and that it was not their... read full review »

A package was being sent to me from Austin (about 4 hours away). We live in a very rural area, DHL delivers in this area only on Tues. and Thurs. (btw.. UPS delivers daily, except Sun.). On Tuesday, 8/7/07 the driver was given delivery instructions by our Post Master (she even offered to call me). Instead of waiting for her to call me, the driver said that was OK and left. Not attempting at all to deliver the package, he returned to San Antonio. On THURS I called and gave the "customer service" additional instructions... but had... read full review »

I'm complaining about Sprint Cell Phone National Customer Service. On the evening of August 8th, 2007 I went online to www.sprintpcs.com because I was interested in getting a new phone, upgrading my plan and looking into a broadband card. First I was greeted by an online chat associate. They were friendly but were unable to help me upgrade my phone since Web site was experiencing an error. She suggested I call the Sales Number. I did so. I spent an hour on the phone with a SPRINT representative that helped set me up with a... read full review »

I am getting very upset. I cashed in coke rewards in Nov 06. I have not got the item & it tell me it's still processing. Same problem in May 07. Used reward to get a gameboy game, still got received. I have called them several times. I got e-mails telling me they were looking into it, a month later, I call yet again. They will look into it. STILL I HAVE NOTHING TO SHOW FOR ALL THESE POINTS. IT SAD, SINCE I AM REALLY A COKE FAN. read full review »

I am using a AIRTEL (Chennai) prepaid connection. July 30th i got a message that (Recharge today for Rs 1110 and get Rs 988 talktime and six months validity). I rushed to the nearest dealer and paid the amount and asked to make a recharge. At that time some network congestion was there and i waited till night 11:30 pm and finally i got a message from AIRTEL that (Recharge successful at 11:57 pm )but i did not get the six months validity. When i asked the customer care they were saying that i have made the recharge only at 12:04 clock. I have... read full review »

I signed up with ADDR back in 2003. then I tried to transfer to Network solutions in 2004. I spoke with a person on the phone that helped me with the transfer, and told me she would cancel the account. I received an email last week (2007) telling me that my CC# has expired and I should go to their site and update the card #. I figured this was a mistake, so I did a live chat with someone at ADDR and they told me that I had a balance of $328. I freaked, they told me that I never canceled the account. I was supposed to cancel the account using... read full review »

In March of 2007 I made the mistake of signing up for a TypePad blog while being told that I would have 30 days FREE I believed them. I got their TypePad blog software service to set up a Friends weblog so I can blog about my life as it is, and others can express themselves on the blog. I read on their website that the TypePad system is suppose to be the easiest blogging system to learn and you could have various templates to customize the weblog as you want to. I paid my money and their statements were far from the truth. I was only able... read full review »

Applied for broad received telephone and modem for more than one month but still did not receive user id and password. Beware! Very poor service! read full review »

My daughter who is mentally impaired was abused by two checkout Tesco Extra - Warrington personnel on "TUESDAY 6th FEBRUARY 2007" as at today i have had no satisfaction from any member of staff in store or from head office!!! read full review »

We had Comcast for 2 years, they supplied our cable phone and internet. We started experiencing problems with our phone service right away. Our phone would go out for hours at a time we were unable to receive and make calls. When I contacted them from a payphone I would sit on hold forever to be told that they ran a check and yes it does not seem to be functioning properly. After the call my phone would start working again for anywhere from 1 month to a week. About a month ago I had a vacation planned and need to confirm my hotel and flight... read full review »

I had purchased tata indicom instrument in the month of july for amount of Rs. 1600/- for lifetime free from one of tata indicom sales representative. Within two days we had a problem with an instrument. I had spoke to the same person and requested him to check the instrument. He visited and said the battery should get replaced which he will replace next day. But he not even bother to what problem we are facing. he started disconnecting the call. Instrument is lying as dead. read full review »

Today, 20 Aug, I opened my trusty Verizon phone bill and noticed that it seemed higher than usual. Being a thrifty type, I examined the bill only to find out that there were 'other providers' charges on it. After looking at the bill further, I discover a $9.95 charge from someplace called 'IntegreTel'. I called the 800 number provided to find out what the charges were for. After about 10 mins or so, I finally reached a customer service representative. I asked about the charges and she told me that the charges were from... read full review »

I bought broadband services of TATABROADBAND about two years back. Normally the connectivity is reasonable. BUT whenever the connectivity is disrupted, there is no proper response from the company. There is only one number 60607070 for lodging complaints and inquiring about complaint. Usually they inform that your complaint will be attended to within 10 working hours. At the end of 10 working hours, you are told it will take 7 working days. At the end of 7 working days they inform it will take some more time. AND thats the end. Whenever... read full review »

I am a resident of Pune. A few days back, our subscription for Dish TV expired. As always, we called up the authorized person who usually"helps out" in getting subscriptions renewed. This person paid our yearly subscription for all the channels and collected the money from us a few days later ensuring us that since he had already paid the charges on time, we wouldn't have any problem in using our Dish TV service. Today is the 22nf Aug 2007 and its been over a week out service has not yet resumed. When i called the same person... read full review »

I am using MTNL trump prepaid connection from 11th october 2006. But for the past 5 month there is network issue which is really very painful for us. Most of the time network fluctuate. I called to customer care several time (abt 10-15 times) but every time i got one answer that your issue will be solved within 24 to 48 hrs. Some times customer care executive gave me time period of 1 month. But issue never got resolved. Another issue is that customer care executives are least bothered about customer executive. They always in hurry of... read full review »

Regularly facing not availability of proper voucher of lifetme prepaid. They provide top-up voucher but with very low talk time. Top-up means always 1005 talk time and they provide rs 210/- in 300/- read full review »

This is a letter recently that I wrote to Home Depot: To Whom It May Concern: This afternoon I tried to return a new Husky Powerwasher 1800 psi to your Gloucester, Virginia store. It was purchased on June 16, 2007, with Check Number 5675, along with other items that totaled $326.88. The serial number on the power washer is ____, Item Number 18005. Included with the total purchase on the 16th was a floor model upright freezer, SKU 453-946. On June 17, 2007, I purchased an LG Refrigerator for $2,199 (special pricing), along with... read full review »

I have been a Tjmaxx customer for the last 10 years and today I as was shopping with my mom and my 2 year old daughter, I picked a toy for my daughter which was a 10”x10” box that had a telephone toy that kept my daughter entertained while it gave us some time to shop, as I was walking my mom to the fitting room to try the 10 outfits that she picked, the lady at the fitting room saw the toy and said “no accessories what so ever” so I explained that we’re keeping my 2 year old busy with it and we’ll be in the... read full review »

Ingenious Designs LLC, PO Box 1333 Brentwood, NY 11717 I purchased a Todd English 7 piece cookware set from HSN approx. 1 year ago. As the defective pan was part of a set HSN directed me to contact Ingenious Design, a company that takes care of a number of products. The cookware has a lifetime warrantee so I felt confident that the defective fry pan in the set would be replaced with little to no problems. Unfortunately, every attempt on my part to contact Ingenious Designs resulted in utter frustration! On one occasion, I was on hold for... read full review »

If you want to return some article , purchased online, they never do it straight, will ask you other questions , there is not specified in the invoice of online purchase that you have to prove your identity while returning articles, which are sent to you wrong ( or not the same you ordered), after paying shipping charges at customer's account. This is regarding customer service at walmart store #3420 , westbury long island new york 11590. I would like to tell the person in charge that this particular place is very unpleasant for... read full review »

There is a company called Gold Quest chain marketing. One of my friend took me to their office without giving any prior information. There 10 members put me in a closed room and forced to take their product membership. For this I was asked to pay 30,000Rs. and 450Rs. registration charges. They claimed that if I can get 2 more members I will be paid some bonus amount and as the chain will grow I will be getting more bonus. When I refused to take the membership, they harassed me for about 4 hours. I was able to escape from there anyhow... read full review »

I'm facing problems with on dot couriers. actually my friend sayanti couriered me a thing i asked her to send me last Wednesday itself and i haven't received it yet neither could i get any information about my courier. I think now I'll not get my thing neither will they return it to my friend even in pune... read full review »

This is a long report that I hope you will read with interest, because it outlines what I have witnessed and observed during my 10 months of employment at the Ann Arbor Audatex Call Center. You are free to dismiss my comments as if they were to come from the usual petty rant of a 'disgruntled employee' or you can read it and judge for yourself. Let it be known that I have never written anything like this before, knowing full well that there are a lot of good people working at the Ann Arbor location. At no time in my career... read full review »

Several months ago I signed up with Clearwire. They were offering a $ 50.00 Visa to anyone that signed up. I still have not received the $ 50.00 Visa at approx 3 months into this lousy service. The signal goes on and off constantly. I contacted my local News Station here in Greensboro, NC www.wfmy.com Call for Action department and have been warring with Diane to help me get this $ 50.00 Visa they owe me. I continue to have poor service and today I received a message on my internet explorer when it would not connect it asked me what I... read full review »

See the text of letter I wrote to Airtel. It shows how the big companies are cheating their customer. see the text of letter written to the company. I have not received any response even after 4 months. I send following 2 DD dated 10/6/2006 in favor of TLC Marketing plc by courier on10/06/06 to Wunderman India Pvt Ltd, Ist Floor, 28, Okhla Industrial Estate, Phase III, New Delhi 20 as directed in the Airtel Free Flight Offer Booking Request Form. # DD no. 249691 for Rs 442 drawn on J & K Bank Ltd as Airport Tax for myself # DD no... read full review »

From 2-3 days there is consistent problem with the reliance mobile service in Mumbai. On dialing a reliance Number a message comes "Network Busy" and the problem more prominent when you try to access the Reliance Number from an Airtel Mobile. What is the problem or is there any rivalry between the two. Why are the consumers like myself are suffering?Is there any end to this? This a serious problem and calls for "TRAI" to step in . read full review »

I received a phone call regarding a service which sounded to good to be true; and I could get a $25 gift card just for trying it. I went online to valueplusonline.com/open/form/gc to claim my gift card and couldn't find such a company. When I called the phone number I could not reach a live person. I am trying to cancel this so I won't get charged the $14.95 monthly charge for something I can't even use. Beware! read full review »

On august 18, 07 I received a letter from a collection agency stating that I owed pure energy products/ pe labs $276 .75 I have no clue of why I owe this amount. I have not received any products from the this company since jan 07 and at that point they put fraudulent charges of the amount of $149.95 on my visa card. So to get my credit card holder to get involved and investigate them and the charges were taking off of my credit, but my credit holder canceled my card due to the company might try to charge more on their I wrote e-mails after... read full review »

I had purchased a sim on 10/8/2007 and also activated a tariff voucher of 69Rs on same day & received message of successfully loading of tariff voucher but my charges were not substantially reduced. I had been complaining regularly to customer care but they only say that your data is not updated till now & they don't provide me any complain No. for further query. Beware! read full review »

I am complaining about the internet service of Charter Communications. If you have any option for cable internet service other than Charter, I would *strongly* suggest that you get it! 1) Although they do offer 24/7 tech. support, the quality of that support is *very* poor! The techs. know very little and keep telling you the same thing!!! 2) There is no way that you can be notified of incoming mail--- you have to keep checking--- therefore many unwarranted "hits" on Charter!!! 3) Every 5 times you request "mail"... read full review »

I tried to join this company for downloading but you had to give your personal details before you even placed an order. After giving all the details, I then tried to order a life-time membership but every time I pressed to carry on with the order, the amount charged kept coming up at 41.76 instead of around 18. There was no contact telephone number, e-mail address etc. to sort out the problem so in the end I left it incomplete. I then received credit card statement with the amount of 41.76 deducted from a company called DLDGUIDE.COM. I... read full review »

Sears Portrait Studio Garden City, NY Re: Sears Portrait Needs to Understand Cultural Customs (Order # ) It was our first portrait experience with Sears. My family had a very good photo session with Keira. Compared to The Picture People, where we usually go, our photo shoot at Sears was relaxing. Keira made sure we liked all of the poses. She also helped us choose the poses and number of each print in our order. We spent some time with our order, but we felt unrushed and appreciated Keira's input. However, when we... read full review »

I purchased a ceiling fan and installed per the manufacturers directions. The fan stopped turning after two months of operation. When I called Hampton's customer service they told me sounded like a capacitor problem. They told me they would mail me the part with instructions on how to repair. The part came with no instructions and when I called back the technical rep displayed the rudest behavior that I have ever encountered. I finally informed him to just mail the instructions and I would figure it out. When I opened the fan to repair... read full review »

Thursday 9th Aug 2007 notice my phone was dead. check all point and phones, plugged in new phone, still not working. On my way out the house I seen and virgin media van spoke to the gentleman to find out if my phone as gone off as a result of his work. He advised me that the lines had been vandalized and they were on the case. Friday I phoned only to be told that I was in a que and I never got thorough after waiting 20mins. Monday it took me from 8.30 am to 10am to get through. Gentleman then called me back we arranged for someone... read full review »

Simon St. Johns Center Mall, Jacksonville, FL In June, 2006 I earned two $500 Simon Mall gift cards through work. I used one, but saved the other to use for a trip in June, 2007. Before the trip I tried to use the card, but was told the card had been reported stolen and the merchant was requested to take the card. He didn't and I called the customer service number listed on the card. It is a card center in India. The people are very polite, but ineffective. They advised that someone named Stephen Jones had reported my card as lost... read full review »

I'd like to share with you an incident that has happened at my local Home Depot and the difference Lowes made for me. I have always been a loyal shopper of Home Depot and since I do not like change I was never planning on visiting any competitors. Well Sunday, Aug 12 I decided to go to my local Home Depot to spend about $12,000.00 just on my kitchen. I also have other rooms to take care of but this was first. When I entered the kitchen design area I decided to look at all the selections they had and I liked a lot of them. When I... read full review »

This is a copy/paste from my Better Business Bureau complaint: During 2006 and the first half of 2007, MCHost.com double charged me several times for my account/website that was hosted through their online service. After much complaining and persistence, they reversed many of the "double" charges. However, after the last incident(April 2007), which they do not dispute, I incurred well over $1,500 in charges and expenses. Most of these were fees from my bank. Other fees included those for bounced checks. I've lost numerou... read full review »

I purchased the no 9211460855 with 2000 mints 2year validity , purchased at Old Rajindear Nagar. But the problems is that After depositing the ID proof and and 500 Rs. after a one month Tata Indicom disconnect this Phone and I cannot talk even Customer Care TATA, I call TATA service center but its waste of time and money and I even not get even response for TATA customer care bcos there if I call from any other phone they not even talk!!! read full review »