Billy Mays TV add for the Samuri Shark Knife Sharpener. I order from a tv ad and I called them to order it and you never talk to a person, for one reason. Then a couple of days later my account was charged, but I never got any of the products. What really jerks me is they never show the address to wright to long enough to copy it. How many others like me are making them rich? Does anyone have the address that would forward to me? Thank you...Rich

The tool itself, supposed to sharpen just about anything, leaves nicks in blades, but most egregious is that there are no "freebies" as the tv ad implies - they cover the total cost and profit of the products with an enormous handling charge, $24 for something it costs UPS under $4 to deliver. This is a total scam. It's returnable, but of course they will not refund their highly excessive processing charge. I am reporting this to our State consumer fraud division and returning it on principal as well as dissatisfaction with the product.

Also, you can't get a human being to ask any questions of when you phone, I finally hung up hoping they would simply not send it. No web site has specifics on returns.