These guys are horrible. They decided they needed to move the Valueweb customer's servers to Tampa, Fl since HostWay took over. My server has been offline for almost 4 days! You call support and they pretty much laugh at you and say we're working on it. 99.9% uptime means nothing to these guys... customer support and customer satisfaction are completely written off as well. If you are thinking of getting a server from these guys because they are cheap, think again. You would be better off spending $50-$100 more to get with a real hosting company. Valueweb and Hostway's chat support buttons on their web pages are dead ends so that should let you know something.