I purchased a Body Benefits® Compact Heated Massager by Conair, and one evening, when laying in bed, I had the massager under my behind, as the muscle was extremely tight. After about 5 minutes I turned it off and went to sleep. Several hours later when I woke up, I reached down to move it and it was like putting my hand on a stove burner that was left on high. I am an incomplete quad and have no feeling in that area. I was left with a 2nd degree burn. It has been about three months and it still hasn't healed. For some reason, I can... read full review »

Sears Portraits charged our credit card but never sent the photos we ordered, customer service says to keep waiting, then told us we waited to long to let them know there was a problem. They said they will refund the money, but haven't done so. We were told that the Sears Portrait Studio no longer had access to our prints, so we were instructed to go online to searsphotos.com to order reprints. We did so on April 4, 2006, paying by credit card. We got our order confirmation and were told to wait 7-21 days for our prints to... read full review »

Hi, My Tata Indicom Broadband Internet connection user name is terencevaz. I cannot not recollect but I had applied for this connection around 7 to 8 months back. Initially everything was good. I finished my first months and the problems began. There was some problem with the connection so I called the customer helpline. This is a paid line I literally have mobile bills to prove that every time I have spoken to the customer service I have spent at least 40 Min's per call. All I get is the departments transferring me from from one place to... read full review »

My complaint is with RCA. I got a stereo for my birthday in April. The system is broken. The CD door won't open, my CD's are inside. I went on their website several times. I have never received a thing from them. I just wanted to know where I could take it in my area for service. Simple, but nothing from them. Time is running and I still have no stereo and no answer from them. Thank you for your time, Frances Anaheim, Ca. read full review »

In April, a charge was put on my credit card that was not mine I was told to "remove it" and pay only the balance since it would be "put in dispute" and removed before my next billing. I have received finance charges ever since I did the above, and was told (6) different reasons by (6) different people, including supervisors... each telling my the one prior gave me incorrect information! I wrote the dispute department at Sears, and am getting the runaround...but still receiving finance charges I did not incur. What a... read full review »

Do not purchase archos products! Their products are junk! When they inevitably fail, as they will, getting through to their customer support is essentially impossible, unless you have the better part of a morning to remain on the telephone. If you do eventually get through, and get an RMA number with which to return the defective unit for repairs, do not expect it to actually be repaired!! I sent in an AV500 mobile DVR which they kept for a month, then finally returned to me in exactly the same defective condition in which I had returned it to them. I am now tossing the unit in the garbage. Lesson learned!!!! AVOID ARCHOS PRODUCTS!!!!!!! read full review »

In 2005, I bought Dave Espino's 'auctionsforincome' package for 39.00 from an infomercial. Several times after I received it, a person saying they were from 'auctionsforincome' tried to contact me by telephone. Finally by Feb 2006 a man called and insisted that in order to get more information on the coaching, we needed to set up a time to speak with both my husband and myself. They let us believe we were being screened to see if we would be good candidates for a 'success story' IF we agreed with the coaching... read full review »

We were charged $79.99 on a recent Visa bill, from “Great Fun”. I found Great Fun on the web, called and canceled what they called a “new membership” in their travel club. I called Visa and complained about the charge. They canceled the payment, and told me that I have to be careful in certain websites, that I don’t inadvertently sign up for a club like this by NOT unchecking a box where I am agreeing to join. I checked my records, and noticed that I signed up for this club the same day I purchased something from Amazon. Can they legally do this? read full review »

I placed an order with you on 7-17 and 7-20-06 and have not received a confirmation on either order. The second order (7-20-06) was a duplicate order. Please advise me on the action taken or I will have to cancel the order. Thank you. Ann C. R read full review »

I had a Indicom Walky for 6 months in Delhi after which i shifted to Vasundhra enclave. I have been paying my bills regularly only until i received a huge bill for the period when i shifted my place and when i had not been getting any service to this new place. Me, as any consumer would question of having to pay for something i did not use. As I have all the consumer rights to ask for a detail bill, I asked the customer service people to do so. I was working in a company still i took days off to sit with the service people. I had asked for a... read full review »

Bullseye Telecom convinced me to switch from AT&T/SBC, promising to save me money on my phone bill, at least $5.00 per month. (I typically pay $38.00 per month to AT&T) I got my first bill, and was surprised to find that it cost me $5.00 more per month. I called to complain, and cancel the service, and Bullseye sent a final bill that totalled nearly $140.00 I would like to warn everyone to stay away from bullseye telecom. read full review »

My husband and I are smokers, and when we do purchase anything we always look for sales and promotions, so when we see a promotion that says buy one get one free we go for it, we buy it ' well camel ciggeretts have a bs promotion going on right know, when you purchses 2 packs of there lights you get the third for free all for the scam price of 9.40, well i have yet to pay more then 3.70 a pack ever (i live in denver ,colo) so when i fell for there bogof propaganda i payed 4.70 a pac ,and when we asked several cashiers at all the place... read full review »

On Thursday June 22, 2006, while on my way to San Diego from LA (where I live and work), I dropped two L4Pro monitors off for service at California Video Repair. I explained my need to Bob (Robert Buccelli, Owner), who then passed me off to James Hayes. James stated that he was able to provide the service that I was requesting. James stated that his independent contractor “Al” would be doing the repair. The agreed upon price was $130.00. I told James that I would be driving back to LA that Sat and asked if the monitors could be... read full review »

This is long but worth it. I come from a family of small business owners. My father and 2 grandfathers all owned small retail business'. All 3 men were successful at what they did and much of the reason had to do with honesty and integrity. The only company my father ever complained about when I was growing up was Sears. Twice he mentioned to me that I should never shop as Sears. Both times he said his opinion was based on customer service and product satisfaction. I did and didn't listen to him. I never bought anything... read full review »

I took my car to walmart to have the tires rotated and balanced along with an oil change. I spent at least 100bucks at that store just to have my all purpose leatherman stolen! When I called to speak with the manager he told me that his employees would not steal and I needed to stop calling them thieves! No investigation or anything just "my men are not thieves". To top it all off he called me a lier saying I didn't even have a $100 knife in my car! A different time I bought some cherries. They rang up the wrong price so I told... read full review »

A copy of letter to IrCQNet: Dear ICQ. I am emailing you to complain about the current state of your IRC servers (irc.icq.com). This complaint has been triggered due to the mounting over kill on security placed on your server, which is now, more then ever, simple affecting users getting the full potential and enjoyment out of the server. I have been on IrCQNet for close to 9 years now and have seen many drastic changes to a server group that I use to enjoy going to. Many of these changes have been for the worst and I can not... read full review »

Beware of Protect America Inc, 5100 N IH 35 # B, Round Rock TX 78681 (phone: 800-951-5111). Protect America has charged me a total of $213.84 for equipment I don't have and monitoring I never had. I signed up with them in May 2006 and they sent the equipment to the wrong address--big hassle. I finally got the stuff on June 9 and it was the WRONG equipment. At this point, they had charged me a total of $114.84--they couldn't tell me what the charges were for and I was fed up! I sent the stuff back with a letter of cancellation. I... read full review »

I was purchasing electrical supplies from Home Depot and could not find an item that I needed. I went to the "customer service" area and asked the woman behind the counter if there was someone in electrical that could help me. She said that she would call someone and picked up the phone and called someone. 15 minutes later I went back and told her that no employee ever showed up to help me. Again, she said that she would call them. I waited by the counter and listened to her talk to her co-worker about her weekend and personal matter... read full review »

I wrote numerous alerts about Heritage web solutions internet fraud schemes on Hostdiscussions.com, dozens of e-mail responses were received by me substantiating Heritages business practices including fraud, bate and switch tactics, sub-standard web design, and failure to deliver web sites paid for. Hostdiscussions alerted me that I was not allowed to post any comments made by people who e-mailed me about Heritage (I posted the entire e-mails that were sent to me) most were from people who responded to Hostdiscussions postings. I asked Host to... read full review »

OAN Services should not be trusted they manipulate phone calls to get you into charges on your phone bill that can ad up quickly $29.95. read full review »

Who can I complain to. I have been a customer of Verizon for 3years now. When I first moved to the Southern California area I had AT&T but left them in disgust because it seemed everytime I turned a corner I would have dropped calls. Upon leaving AT&T, I was lured in by Verizons pitch on dropped calls and great service. I joined their nationwide plan which gave me 800 minutes. Well every month I was over my aloted minutes. I always call and argue that it is impossible. They recomended I upgrade my plan. I decided to get 3 more phone... read full review »

I have had numerous unfriendly interactions with the customer service department with Nextel in the 2-3 year course of my contract. On several occassions I have been made upset and dissatisfied, nothing had ever upset as much as "David" did in retention on July 17th 2006. On several occassions I had called Nextel to enquire how much the cost would be to end service early. I had awaited months after being so very tired of the treatment, I was ready to go with a new dealer. I called in April to enquire simply what steps were required to... read full review »

I have taken a broadband connection of Airtel-India. Inspite of the payment of my bill my services have been barred and there is no support from the customer care. They behave very rudely and keep forwarding the phone from one person to other. Everytime I call they tell me that the service will be activated in one hr. more than 24hrs have past but still they keep giving the same response. From last 24hrs I've spoken to Mamata, Simi, Chadrashekhar, Charanjeet, Sreeram& Vaibhav but all they do is fwd the call from one person to other... read full review »

I have been on the phone with this company for 3 days, I ordered 4 phones, they charged me for 9. The funny thing is all the phones were free including overnight shipping. They put a debit hold of over $400.00 and I never authorized it. I have spent a total of 6 hours fighting on the phone demanding a faxed letter to authorize the release of my $$$. I am still being passed around and put on hold. I am an investigative producer and will be filing a Fraud complaint with the FBI & filing formal complaints with Better Business Bureau, The... read full review »

I bought this iron from Lowe's a couple months ago. I sent in registration. At first I loved the iron, however I can't put water in it! When I try to steam the water leaks out the bottom, I have water spots all over my clothes. I am one of the few people who iron everything--I must keep a spray bottle to use instead of letting the iron do its job. I can't find my sales receipt, is there anything you can do for me? i STILL HAVE THE BOX. Can it be exchanged? Sue Greenville, Ky 42345 read full review »

The product is very cute but the customer service at the franchisees (at least at Far Hills, NJ) and at the corporate office have had us tell them NOT TO DELIVER TO US! A friend wanted to send us one of their baskets of fruit to thank me for helping them with some PC problems (I know how to fix PCs... if you can't tell, I can't make nice LOOKING websites! But the content, at least here is what counts). So the Far Hills office calls to tell us they will be delivering a gift. I ask who it's from 3 times and it wasn't... read full review »

Autumn Argus promised to ship a Sphynx cat to me in the UK under the passports for Pets scheme. I was told by Barbara that she had shipped to the UK before and she would get the blood tests started. This was back in Feburary 2006 .I sent her a $2140 deposit towards the cat and for the upkeep of the cat plus vet expences. I recieved a contract outlining the expences of keeping the cat for the 7 months duration of the pets passport etc. I contacted Barbara on the , to see when the cat was going to be shipped ,only to be told that she... read full review »

Each company debited my account monthly (every two weeks) 16.95 with out my knowledge or consent. After talking to a cus. ser. rep. I have determined I will have a very hard time getting a full refund. I have cancelled my debit card but was assured I would receive creditwithin a week. After waiting a month I again called back and this time I was told I did not cancel but one account and the other was still active.!! Also I would not receive a refund until I had filled out a form. (which they would send out in a few weeks.) Please be very... read full review »

I, khem Raj have nokia 6270 phone under one years of warranty and over the past few Month I am facing problem with my phone, its keys, Infrored, Bluetooth and even network is not working properly . I went to service center nokia care, A-78, Sector-2, Noida, UP, customer care executive checkout mobile problem / notice down my compliant and given me job sheet no : 1200130812 on 15th August, 2006. after two days I spoke with their executives but they were unable to help me out of this problem and are very rude too. I tried to reach out to some... read full review »

I bought Nokia-3120 on 4th August 2005 from Ambala. It was not working properly. It heats up and disconnects while receiving and sending calls. I complained to the shopkeeper (Ambala) within 1-2 months. He told us that it will not be replaced but will be repaired and directed us to Nokia Priority Center,Noida. We gave the mobile for repairing to Mobile Spacetel, Sector-18, Noida. They repaired it but it doesn't work and we gave it again. They told us that it’s a Software Problem. It had been repaired thrice by Mobile... read full review »

Virgin Mobile requires that the phone be topped up with at least $20 every 90 days.You can set the phone to top up automatically or you can do it yourself. The first problem I had was with the top-up feature. I registered my credit card online and set the phone to top-up automatically because Virgin offered a $5 credit for doing so. When the phone didn't top up and I didn't get the credit, I called customer service. They took care of it after a few calls, but everyone at customer service sounded under 20 and seemed very... read full review »

I canceled my order within 2 weeks and they still took money from my checking account without my authorization (2 separate times), over $100.00! I called and spoke to David Beeson who is suppose to be a Manager of some sort, he told me that my money would be refunded the next day... this is more than a week later and I still haven't received my refund!!! This is nothing but a scam! And now when I try to call, I don't get any answer. read full review »

I ordered 2 auto cool fans about a month ago and have not recieved them as yet. Can you tell me the status of my order? My order number is 1149447. Thanks, Carole read full review »

Respected Sir/Madam, I applied for broadband connection from Swastik Cable, Hotwire Local Provider in Keshav Puram in Oct, 2003. For Providing broadband connection provider charged me Rs. 3500/- as installation charges. In July 2006, provider has terminated the service without any notice. Upon approaching, provider said that this will be continued with in 7 days. Now its more than two months and the service has not been continued. When I try to contact the provider, they don''t pick up the phone and upon visiting shop... read full review »

I have been a customer of Alltel for 9 years. I recently changed plans, and soon after received a bill from ALLTEL. The bill was a partial bill had I had changed prior to the bill cycyle ending. No Problem. I paid the bill, and continued to use the phone. About a month and 1/2 passed by, and I received a text message on my phone telling me I needed to pay my bill. I contacted the office, as ALLTEL had recently closed the office in our city, and was told they would mail me a bill. I received a bill for the entire month and 1/2, but only a... read full review »

Im from Chennai - KK Nagar. I'm highly frusturated by the Worst services of Tata Indicom broad band services. No customer call is attended and the line is always engaged or not responding. Shifting of connection seems to be not their job even after paying the stipulated fees. Spoiling the name of TATA. If such problems continue, it will be their suicide exercise, neverthless. read full review »

Hello, I lost my cell on 21-9-06 while i was travelling from JP nagar to Bommanahalli. The cell is Haier manufactured and has Tata Indicom network in it. Please if any one find it call me at 09886129766 (Nagendra --my friend) or mail me at:[email protected] read full review »

Just wanted everyone to know that i bought 3 boxes of them and everyone I used leaked. I had to double bag them. If I had there email address I would tell them about it also. That is a waste of $12.00 witch is a lot of money to some people. Thanks so much. read full review »

Dear Complaints Board, Is there an email address to contact the Harvey Norman head franchise office about a customer complaint? I have the following complaint regarding service from the Southlands - Kalgoorlie, Western Australia store. I purchased a Panasonic 42inch Plasma Television from Harvey Norman on Saturday 15th of July. I was required to take the invoice to the warehouse at the rear of the store where the Storemen gave me the Television and accessories boxes. I travelled home then assembled and set-up the Television in my house... read full review »