Received my Verizon account additional unauthorized charges on my account. One from ESBI and another from OAN. Spoke with OAN Larry stated that someone in my household who is not authorized to modify this account added this service. Spoke with the person and he assured me which I know he didn't do that he didn't add anything to this account. I think this is just another company dumping something on your account hoping you will just pay this account without checking your bill. That is the reason I don't allow direct debit monthly for a bill because, fraudlent charges can occur or mistakes can be entered causing you serious problems.

OAN is a scam. We recently found these unauthorized charges on our phone bill. They claim they have a verbal agreement with one of the guys and play a bogus recording they have done because it was not the man they claimed it was on the recording. They have absolutely no documentation to support their claim and we do not do phone soliciations! Our guy has stated he never heard of or signed up for any service from them and refers all sales call to the appropriate people. The man they claim authorized the charges does not even have the authority to do so. After much time and arguement, they are going to stop the charges and refund 3 months worth of charges but they have still stolen over $400. Everybody out there PLEASE watch your phone bills because the phone companies will do nothing for you and are helping these people steal consumers money. Why doesn't the FCC insist that the phone companies can't bill for any third parties and can only send consumers invoices for the phone companies charges only? This would help out consumers a lot!

I received my 9/19/10 ATT Billing Statement. Enclosed was an additional sheet from OAN with a $17.76 charge from Kool Telecom.LTD-KoolTel America MTH on 9/7/10. I do not know of this company nor did I authorize a charge from this site. Thanks to the postings on this internet site I will call first thing in the morning and insist that they reverse this charge. I don't understand how they can attached this charge to our ATT Home Billing. I would think that after so many complaaints that ATT would do their own research to keep this company from using their company.

OAN is a complete scam. Third party charge to my verizon bill. When I called the toll free number, after being on hold for almost 20 minutes they insisted that I had requested the service. I did no such thing. Refused to credit the account. Even provided me with a phony "contract" where I had signed up for the service. However, it would be impossible for me to sign up for the service on the date they provided as I was nowhere near a computer on the date/time in question. How can Verizon allow people to just charge things to your accoutn.

I recieved an unauthorized charge on my fathers phone bill.He is 81 years old and has alzheimers and he doesnt always know what he is doing on the computer.He has my account and sometimes puts stuff in my name and then he has these extra charges on this phone that he cant afford.Sincerly Beverly Stoddard.