CATEGORY: Services

Hardwood Floor Depot
October 20, 2006
I purchased hardwood flooring through “The Hardwood Floor Depot” which was manufactured by Craftco Hardwood Floors of Ohio. The flooring is a 5" wide prefinished Tongue and Groove Hickory material. The planks are supposed to be manufactured in accordance to NOFMA standards which provides for a tolerance of plus or minus ten thousandths of an inch variation in the face width of the boards. (That is from 4.990" to 5.010" is acceptable.) The problem: My boards vary from 4.9" to 5.1" wide, a variation of ten... read full review »
Filled under: Services Location: United States
Leons Mobile Transport
October 20, 2006
A deposit was paid to "Leons Mobile Transport" towards moving a mobile home, complications occured on our part, and the job was delayed. I spoke with his assistant (his wife? "Beverly") last Thursday, and she indicated that Leon wanted to cancel the job and just refund our money. Since then they have failed to respond to our Faxed letters, and I spoke with Leon tonight who indicated that a "letter" was being sent to me that "explained everything"... I questioned him further asking about "my refund" and he hung up on me...!!! read full review »
Filled under: Services Location: United States
Ace Van Lines
October 20, 2006
I just relocated across country. Items were packed with bubble wrap and pop corn, wadded paper and other protective materials. The objects were put in rental truck. Then, either transferred to another truck or put somewhere else for a few days. I was told that my things would be on ONE truck for the entire move. This was not true. I wanted it that way because I have many oil paintings, glass items and expensive bric-a-brac. I used to sell antiques. More than 2 weeks later, I received my precious things which were clearly marked... read full review »
Filled under: Services Location: United States
Ladies Workout Express
October 20, 2006
Ladies Workout Express was in my neighborhood, so I agreed to the 3 year contract (best "deal") with the understanding that there would be an "out" if I moved from the area. After almost 1 year, I unexpectedly moved from Virginia to Georgia, and submitted the proper documentation to have the contract cancelled. To my surprise, I received notification that, because I still live within 25 MILES of another location, I am responsible for paying each month for the next 2 years! When I tried to call the customer service number, I wa... read full review »
Filled under: Services Location: United States
Tri-State Alarm Company (aka Security Networks)
October 19, 2006
This is to warn other consumers not to be entrapped by this Alarm Company. I signed up for a 3 year contract and specifically asked my salesman "what happens after the 3 year period" I was told i could receive the service on a month to month basis. I was automatically renewed for another 3 year period. I should have read the back of the contract because it states that your contract will be automatically renewed unless you notify them within 60 days prior to expiration. It also says not to believe a word the salespeople tell you. They... read full review »
Filled under: Services Location: United States
Nokia mobile phone 6630
October 19, 2006
I have purchased a new nokia mobile model no. is 6630 from sankara Iyer's mobile house kottayam, on 21st september 2006. after two days the mobile not working. I sent to nokia care centre they give the receipt and say that they will replace a new mobile within one week. But till date they will not give any mobile or any reply. read full review »
Filled under: Services Location: India
Clean-R-Us
October 18, 2006
Hi my name is Christopher Sablan. I have recently sent an authentic NFL jersey (Washington Redskins, Clinton Portis #26) thats worth over $250 to the Dry Clean R Us dry cleaning service. When it came time to picking it up, it was no where to be found. According to their conditions I am only able to receive ten times the dry clean service on that item, which only adds up to $50. This amount doesn't even come close to what I had to pay for that jersey. I tried to explain to the owner how expensive that item was, however she still refuses to... read full review »
Filled under: Services Location: United States
Canada Post
October 18, 2006
I am tired of Canada Post’s use/misuse of local courier companies to deliver parcels doing THEIR work for them and doing it poorly. This is about the 6th time this happens this year. This time I ordered a product within Canada (Ontario) by Expedited Parcel and to be received today at the latest (7 days). I spoke to a Customer Service Rep at Canada Post who told me a contracted courier service is supposed to deliver it today. After waiting around all day and nothing was delivered I called again to find out until what time they... read full review »
Filled under: Services Location: Canada
Instalation Sky
October 18, 2006
I have spent most of this week trying to get through to your company, about the other sky + box to be installed in my home i have run up phone calls when i have got through i have been put on hold or cut off. i was told on monday night that someone would phone me, within 24 or 48 hours i am still waiting so if someone could sort out this mess for me before i decide to get rid of my sky box once and for all. Thank you, Mrs Mary read full review »
Filled under: Services Location: United States
American Leak Detection
October 18, 2006
American Leak Detection - Santa Barbara, CA installed a new skimmer in my pool, and despite an insert inside the new skimmer warning to keep the area clean to make sure that debris didn't enter into the skimmer or the area of the repair as it might lead to damage to pool equipment, guess what happened? Debris was left overnight near the skimmer, and the area was hosed down to clean some of the mess up. Good idea? The next day, the new skimmer was installed, but the pool filter and pump were not functioning properly after the work wa... read full review »
Filled under: Services Location: United States
Best Cleaners - Andover / Wichita, KS
October 18, 2006
Best Cleaners lost a pair of my suit pants. They returned my tan suit jacket with someone else's dark blue suit pants. When I complained to the clerk at their Andover, KS location, her first response was "these things happen...sorry". Unbelievable! I have spoken with Shawn Dixon their Regional Manager. She promised to follow-up and either find my garmet or make good on their error, but she never did. All I want is to be reimbursed for my lost garment and a refund for the claening charges for the garment they lost. So far, I... read full review »
Filled under: Services Location: United States
iPowerWeb
October 18, 2006
Beware of ipower.com and ipowerweb.com! I purchased a VPS (virtual private server) back in March 2006 to host my up and coming website business, www.listasaurus.com. After getting the wrong advice on what kind of server I needed TWICE (and finding there was NO support for their dedicated servers, which no one told me), Sean Green in Account Development and Sales advised the best solution was a virtual private server. Sean was actually a very good support person in that he helped me with many problems I encountered with bad technical support... read full review »
Filled under: Services Location: United States
A Zip Movers
October 18, 2006
After getting 5 quotes for prices on moving, I had an offer to match lower prices if I paid cash, also he would remove snow as he also owned snow plowing business, I agreed, but was lied to. On moving daya, movers came @ noon, starting moving articles @ 12.30, but charged from 8 am..I had my son, 4 friends with trucks take all breakables of china, pictures, etc. and only had the movers take about 6 boxes in house and same for house. after a 2 hr wait, vendors hadn't removed articles, they backed up the truck , damaging lawn, they had left... read full review »
Filled under: Services Location: United States
Akita Copy Products
October 18, 2006
I hired Akita Copy to move a copy machine for me. They missed several appointments and then showed up, got the copier and tried everything that they could to delay delivery, until the following Monday. They then delivered my copy machine (Broken) and doubled the charge. I refused to pay the difference and they refused to repair the damage that they caused. We have gone back and forth on the phone and through the BBB. They lied to me and I will never, NEVER allow any of my companies to do business with them. I have posted this complaint on... read full review »
Filled under: Services Location: United States
Anderson Internation Transport
October 18, 2006
Anderson engaged in hostage freight practices and has not refunded money for over payment. Anderson's price changed from 1650.00 to 4800.00 once he had possesion of my household goods. Anderson did not pay the 3rd party carrier therefore when my goods arrived in Australia they would not be released. I had to pay for the shipment again, to another carrier, in order to stop the 150.00 a day storage fees I was incurring while Anderson worked through his financial problems. When Anderson felt he was being watched by DOT he promised to refund... read full review »
Filled under: Services Location: Australia
Time Warner Cablevision
October 17, 2006
I have internet and telephone service with Time-Warner maintaining the cable. Last week, the phone and internet quit working. That is, it works sometimes if you're lucky. I called Time-Warner from a payphone (Friday) and they said that they would have someone come out and fix it Tuesday. Sure enough, someone did come out, but he said the problem had to do with some equipment on the telephone pole. He said that someone else would be coming out (Tuesday, that same day). When they didn't arrive, I called Time-Warner. They said that no... read full review »
Filled under: Services Location: United States
Minergy - Neenah, WI
October 16, 2006
Since their inception there has been a steady noise that gets louder upon occation. It is a steady hum that never ends. When it gets louder, you can hear it through the closed windows even more. I talked with them a few times in the beginning and was always told they were correcting the problem. It did get quieter for a bit, then louder, then quieter, then louder. You get the gist. The steady hum is still always there. The last few days it was quite loud again. The neighboring area has complaints too, not just me. Now they plan on adding... read full review »
Filled under: Services Location: United States
Airtel Broadband
October 16, 2006
I have received a bill (invoice no.430473840) for the period 21/08/06 to 20/09/06 for Rs.807.64 towards broadband connection and multiple telephone facility. Surprisingly none of the facilities exist at my place nor there is any connectivity of airtel broadband service in the area. What is more shocking is that the shows 88 telephone calls made for non-existent facility. It is obvious that airtel must be deceiving actual consumers by deflating their bills in a fraudulent manner. Is there any regulator which could at random look into... read full review »
Filled under: Services Location: India
Eureka Forbes
October 16, 2006
I bought a Eureka Forbes water Purifier nearly 7 months back. They had mentioned at the time of sales that they provide the best service to the customer. In my case nobody came for the service after 3 month or 6 months which they were supposed to do. Then suddenly my machine reported some fault. I made a complaint to the toll free number and they gave me a code number. They told the same day a person would visit me and solve the problem. Nobody turned up. I used to call almost everyday, and had to describe the entire problem regularly... read full review »
Filled under: Services Location: India
Veolia Environmental Services
October 16, 2006
Veolia Environmental Services is a garbage company both by description and opinion. They bought or merged with the company I used for a commercial rental building several months before I sold my building and cancelled my account and I can't get rid of them. I sold the building in July, 2006 and I informed them on July 20, 2006 and they said they would send a prorated bill. They didn't but instead sent me a bill for two months. I prorated the bill for the month of use and sent it to them. Since then, I have been receiving bills, phone... read full review »
Filled under: Services Location: United States
Republic Tobacco L.P.
October 16, 2006
Drum Halfzware shag rolling tobacco is perhaps the worst quality of its kind I have ever encountered. Besides its high price, I found this shag to be lumpy, full of seeds, stems, eyes and was poorly mixed. I can find no bright in it at all. I can tell its been mechanically dried. Its taste is very dry with a very bitter bite and is quite harsh. I took it to my own tobacconist and shared some 'unlabeled' with him. He immediate ID'd as a halfzwere, but said it was the worst he'd tasted. Then, I showed him the brand. He then... read full review »
Filled under: Services Location: United States
NobelCom
October 16, 2006
I recently bought a calling card from Nobelcom.com, after searching for the best rates. I came across this website (www.nobelcom.com) and purchased a 40$ card to call Ukraine, so that I can avoid that processing fee. I instantly received my PIN by e-mail but when I tried to use them, the 800 number gave me a busy signal. I tried for 3 or 4 times but it still didn't work. I decided to call their 24/7 customer service department and a lady answered. I explained what happened, had to repeat it twice, we didn't hit it off the first... read full review »
Filled under: Services Location: United States
A&M Tree Service - Seattle
October 16, 2006
I received an estimate from A&M Tree Service in Seattle. It was the lowest I had received, so I accepted it. When the people arrived to do the job, they refused to do it stating they needed more equipment, but promised to honor the bid. Days later the company informed me they would not honor the bid. This company's practices are questionable. read full review »
Filled under: Services Location: United States
UPS & TigerDirect.Com
October 16, 2006
UPS service is getting worst. It is impossible to speak to a representative, there is no phone number posted on their web site and they never give any specific reason or apology for poor service. The reason for this is because they are paid by the businesses that use their service to ship to the customer and since the business pays UPS, UPS has no loyalty to the end receiver which actually pays for the shipping. I ordered from TigerDirect.Com overnight delivery and paid $50.00 for it but the package is stuck in another state and I can't... read full review »
Filled under: Services Location: United States
Wanadoo Orange
October 16, 2006
My service provider was wanadoo on july 9th orange took over and from that moment onwards i had no internet connection until september. When i was at long last released from my contract with orange and now subscribe to bt Internet. Expensive call after call was made to orange help line in mumbai i kept on Being promised that the connection would take place in twenty four hours it Didn|'t i will not bore you with all the communications that took place Unless you want to take up my story but even a letter to the managing Director... read full review »
Filled under: Services Location: United States
EZinkjets.com
October 16, 2006
The worst company I have every dealt with. A scam. I ordered some cartridges, I paid and they were supposedly shipped immediately... A month later and they are still not here. I left two e-mails and just got form mail back. I called and got put on hold, finally talked to someone and they couldn't give me a tracking number, said it shipped without one! Oh yea, they sold my email to a spam company too. read full review »
Filled under: Services Location: United States
Airtel - Tamilnadu
October 15, 2006
This is a game plan people use to fool all of indians residing in rural areas. This Airtel makes so many adv. about its bill payment status but foe example I, using Airtel -Tamilnadu mobile with a/c no starting 114-********* unable to pay bill via any of internet / bill gateways because they want only city related bills only. If you go thro the AIRTEL WORLD payment gateway our city bank when it says it accepts any other VISA credit cards it spits wrong reports as " date of expiry not correctly entered " or " you don't have... read full review »
Filled under: Services Location: India
T-mobile - St. Joseph, Missouri
October 13, 2006
I'm a single mother of two teenage daughters who works very hard for my money-70-80 a week to be exact! I have a family plan with t-mobile and I spend 120.00-160.00 a month on mine and my oldest daughter's phones. In late winter of this year we decided that we wanted to "upgrade" to better phones, so we went in to the t-mobile store and picked out two Samsung t-309 phones...then came my own little armpit of H_LL!!! My phone was really jacked up. It got NO reception ANYWHERE, the alarms would go off at completely wrong time... read full review »
Filled under: Services Location: United States
Great Expectations
October 13, 2006
BEWARE of local signs on streets like: sacramentosingles.org losangelessingles.org sanfranciscosingles.org etc. When you go to the supposed site, it looks like a local dating service, but really is a come-on, just getting your information for Great Expectations who will then hound you. read full review »
Filled under: Services Location: United States
Hughes Network Systems LLC
October 13, 2006
Hughes requires automatic access to your credit card for billing. They billed me twice last month. My card company, Hughes, and me on a conference call found that Hughes had no record of a double billing. So, the card company credited me for the second billing. Hughes then discontinued my service and billed me again. Hughes' "customer service" representatives have no authority or ability to solve these problems. Some of their reps can't even be understood over the phone. It's not even possible to email Hughes. ... read full review »
Filled under: Services Location: United States
Prepaid GSM mobile phone
October 13, 2006
dear sir I am you old prepaid user my moble no 9810518545 register in the Name of advocate. R.C.Malik Res of 74 AGCR Enclave delhi -110092.BEING A OLD MAN AND AS I WAS NOT WELL THEREFORE I WAS NOT AWARE THAT MY NUMBER IS CLOSED . AS MY SON WAS NOT IN TOWN I RECHARGED IT LATE BY 2 DAYS . BUT MY BALANCE AMOUNT OF RS. 1850/- WAS NOT FORWARDED BY THE COMPANY. I DO NOT THINK THIS IS THE RULE I REQUEST U TO CONSIDER MY CASE AND REPLY ME AS SOON AS POSSIBLE. ELSE I WILL BE FORCED TO TAKE SOME LEGAL ACTION AGAINST THE COMPANY. I WILL BE HIGHLY OBLIGED. RC MALIK 9810518545 011 42208123 read full review »
Filled under: Services Location: India
Tri-State Alarm Company (aka Security Networks) - Broomall, PA
October 12, 2006
Tri-State Alarm Company uses deception and fine print to lock its customers into automatically renewing lengthy contracts. The company didn't advise us that our contract would automatically renew for another 3 years after the original 3 year period. The sales person told us it would convert to a month-to-month basis after the first 3 years. The company has now renewed our contract without our approval and told us this clause is in their contract. Do they really think anyone would sign up for their service if they were fully... read full review »
Filled under: Services Location: United States
Tatatel
October 12, 2006
The continuous disconnection of my broadband & erratic connection & repeated talks with the customer sales rep is not taking a toll. It is now really making me think of changing my connection to another service provider, if this time the issue is not rectified. This mail is out of pure frustration & disillusionment that Tata Indicom can not maintain its after sales service. Please give an explanation. My broadband was down about a week back, after repeated attempts I manage to it get working, now again its being not... read full review »
Filled under: Services Location: United States
Omega Stores
October 12, 2006
I ordered a log splitter from them on 1/19/06. I ordered their highest rated product for I wanted the most powerful splitter I could find that would work off standard 120 volts A/C power. I ordered the "Megasplit2006" which appears to now be called the "Megasplit2007". The seller claims it has 9 tons of force (the other models are claimed to have 6 & 7 tons of force). This claim is very doubtful and should be investigated by the authorities. In fact the model I ordered looks (from the pictures) very much the same as the... read full review »
Filled under: Services Location: United States
Luminous batteries
October 12, 2006
I purchased a 650 VA SUKAM Inverter five years ago. Initially it came with PRESTOLITE Battery which lasted for more than three years. However, when the time of changing the battery came, somebody suggested me the name of LUMINOUS and here I committed the mistake of my lifetime. Because just after completing the warranty period, the battery started giving all sorts of troubles and perhaps I am now left with no option but to change the battery once again. I wonder how can such a big name send such an inferior product in the market. I... read full review »
Filled under: Services Location: India
NCOA
October 12, 2006
Paid an insurance premium on 2 cell phones; 1 was lost. We provided all the details they asked for but still denied reimbursement. Claim they cover "Loss" but not an "unexplained disappearance". What's the difference? Lost is lost!! What a scam!!!!!!!! read full review »
Filled under: Services Location: United States
Dairy Queen
October 11, 2006
Mr. Kummer, my mother, Angela, forwarded your email, addressed to my sister, Samantha, to me. When we were children, my grandmother and Grandfather used to drive from out of state to pick up my brother, sister and I so that we could spend some of our summer vacation with them. Being children, we could never wait until half way through the trip because they would always stop at Dairy Queen to get us a treat, and so they could rest a bit. We loved it. Over the years I have taken my children to DQ and paid the higher prices because of the... read full review »
Filled under: Services Location: United States
Thompson Gas and Electric Service
October 11, 2006
I obtained propane gas service with Thompson Gas in Boonsboro, MD on 10-1-2006 and in doing so I had to sign a "customer agreement" w/ Thompson Gas. However, I was not made aware of numerous stipulations in this agreement which were located on the back of the agreement in "shadow print". After examining the back of my copy I did notice the stipulations. One stipulation required me to abide by the agreement for a period of five years. For the last five years Thompson Gas has had the highest price per gallon propane gas prices in... read full review »
Filled under: Services Location: United States
TracFone Wireless
October 11, 2006
TRACFONE Wireless, Inc. a subsidiary of America Movil. U.S. Patent No. 5,631,947 I have looked in my mannual, and on their official home page web site but find no address, who to contact other than the customer service number, 1-800-867-7183 They have purposely left off all information about themselves, officers of company or whatever. This should not be allowed. I don't normally do this but this I feel so strongly about that I am sending some information to you. My son gave me alittle phone called a TRAC phone, for... read full review »
Filled under: Services Location: United States
Sears Carpet and Upholstery Cleaning
October 11, 2006
I am writing to express my dissatisfaction to a recent service from your upholstery and carpet cleaning and am requesting a refund. I arranged with Sears Carpet and Upholstery Cleaning in Ottawa at 1-800-267-9749, to come to my address, which is [privacy edit] Ottawa, Ontario, K1T 2N5 on August 10, 2006. Ken and Tania, who called themselves technicians, arrived at 8:50 and left at 9:35a.m. Upon arrival Tania asked me for towels, I said "You need towels?", Her reply was "Yes if you do not want your area rug to get wet". I... read full review »
Filled under: Services Location: United States

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