I just relocated across country. Items were packed with bubble wrap and pop corn, wadded paper and other protective materials. The objects were put in rental truck. Then, either transferred to another truck or put somewhere else for a few days. I was told that my things would be on ONE truck for the entire move. This was not true. I wanted it that way because I have many oil paintings, glass items and expensive bric-a-brac. I used to sell antiques.

More than 2 weeks later, I received my precious things which were clearly marked "Fragile" or "Glass", along with arrows indicating which direction the boxes were to be placed. Again, another rental truck...this time, with 1 driver. Two men were hired locally. One reeked from alcohol, and both not trained movers. I know the difference between simple muscle power and a professional mover. These fellows kept banging the dollys into my freshly painted door jams.

My furniture was taken off upside down resulting in broken dresser tops, backs and bottoms...I think the furniture was dropped. My desk is sitting outside for the trash man in 6 pieces. My Bennington Pine dresser is cracked in the back and the corner damaged with some sort of shoe polish applied to cover the broken corner. Boxes were put on dollys, upside down, stacked up to 7 boxes high. I got a sarcastic remark back from the "professional mover" when I objected. It's in the garage doing nothing. Now, I have to buy a desk and dressers. I chose this mover because on-line it indicated that they were experienced in cross-country moves.

They insisted in a deposit, then half of the amount and finally, the complete amount (approx. $5,000) before unloading. This was not cheap. Everything that can be broken is broken...and, they even unloaded someone else's items when I pointed it out to them. At this time, I am missing a valuable fantail fish, hand welded and large, that was attached to a glass coffee table with bevelled glass...a one of a kind piece crafted for me by Wasserman, in Beverly Hills, California. They were not packed together (base and fish). I'm heartbroken.

Good luck to me in hurrying up to open over 100 boxes in order to take pictures and make a claim.