CATEGORY: Services
Telkom SA ADSL
My complaint about Telkom is not just serious it is ridicules. In the last six months our ADSL line were stolen 7 times the last time on the 20 October two days after they replaced the previous line that was stolen the fastest response time so far was four days but normally it takes 11 and it did take them 15 days once before to reconnect the line. And after talking to Supervisor this and supervisor that Manager here manager there the best on only solution they have is, wait until it happens again and come and reconnect the line... read full review »
People PC
I don't know how I got involved with People PC but I have never inroled or requested there service.
People PC have billed me for services several times and I keep calling telling you I don't use your services. I have used sbcglobal.com for quite some time so I would apreciate it if you would straighten this out. My last bill is 51.85 and I have never used your service.
Respectfully Yours R.H. read full review »
Airtel - Punjab
I am a customer of airtel punjab from appx. last 2.5 years. In recent days i recharged my # 9815132832 with top up of 545 n according to airtel customer support buddies if i recharged my no with 545 top up then i got 1year validity for low call rate n i got 15000 national sms for free. So i recharged my no with this pack. But it doesn't work i got only low call rates n local sms for free but not national sms they charged me Rs 2 for national sms. Then i called up to there customer service they told me that we forward ur complaint and it... read full review »
Sears - Roebuck Chanute, Kansas
Bought a Carpet Cleaner and extended warranty... Cleaner broke... Took it to get it repaired, its been over a month now... still without the Carpet Cleaner... Sears blames repair shop for the delay... My agreement is with Sears not the Repair department... Sears will not replace it with a new one... and can't seem to get this one fixed in a timely manner... Sears is not returning phone calls as promised... I will no longer purchase items from Sears.... Pathetic Customer Service... read full review »
Bracht Lumber UBC Rockport
I have much knowledge of this company. As a consumer I am very disappointed with what this company has done to a locally owned business. It greatly saddens me to see an establishment that was last year grossing 27 million to this year what almost reminds you of a ghost town. The new management does not care about its consumers, nor its employees. I have seen the local bosses out in town with a few of their employees enjoying after work festivities. From what I saw I was not impressed. I have heard many rumors of the bosses sleeping with fellow... read full review »
Verizon DSL
We purchased Verizon DSL and paid up front to have the service hooked up. When the day came to download and get the service running after many, many hours on the phone with a service tech the service was still not connected. We did get told that we would have a service ticket activated to have someone come out and help us. Well it has been two or three weeks later and yet no sign of anyone. So I called today and I was told that the note from the original service tech was incomplete so the "ticket" was cancelled. I asked her how thi... read full review »
Nextel Cell Phone Service
I signed up for a nextel cell phone. My plan was supposed to be 300 outgoing minutes, free unlimited
incoming minutes, free unlimited mobile to mobile and free unlimited walkie talkie. I chose this plan
because my oldest son also had it. First month, only a partial month was fine. Second month my phone was shut off because I supposedly went over my minutes, upon looking it up online I discovered that all my minutes talking to my son were what put me over. I called customer service and was told that I did NOT have mobile to mobile but they... read full review »
Heartland Moving and Storage
I was moving because of a new job, and the new company was paying for the move. I contacted three companies and had them come out for an estimate. We gave them the dates when we would have to move (We were closing on the new house on the 10th, so had to be in the new city that day) and had informed the people coming in for the estimate of this fact. Since the new city was about 3 hours from the old city, we told all three estimates what we required:
Pack and Load on the 9th
Deliver on the 11th
MJ, the estimate from Heartland... read full review »
Target - Cheektowaga, NY
I am writing to everyone I know about something that happened to me. On October 12th, western NY got hit with a freak snowstorm. This storm dropped over 20 inches of snow which took down power lines all over. Over 300,000 people were without power. On the second day after this storm I finally managed to get out to try to buy a few things. One of them was a battery operated radio. I ended up at our Target store in Cheektowaga, NY. They were one of the few stores that managed to open up that soon. I went in and there were 2 radios on their... read full review »
Airtel India Broadband
I had applied to Airtel India for broadband connection at my home. While applying I was informed about an ongoing scheme I was promised in which my installation charges and security deposit was waivered and I was promised that the connection will be up and running in 5 working days.
That was 1.5 months back and since then I have been calling up and following Airtel to get no help. Writing to their customer care about it went completely unnoticed. 2 days back they finally came to connect my place from their nearest box through wires and... read full review »
NCOA - National Cellular Owners Association
I brought a cellophane on-line from wirefly.com at the same time I brought cell phone insurance they offered from NCOA, PO Box 273566,Bocaton Raton,FL 33427; for $49.99 ( inphonic,Inc, ESI/IMEI# 358ssss ) also inclued in print out. I brought a Razor V#, Motorola,Phone # 215432 2sss. Date of coverage stared 2/03/2006. I lost it on or about 8/24/06. When I discovered it was lost I called T-moblie about the coverage they informed me the they did not handle my insurance; that I had to call ncoa. I made several call to wirefly because I needed help... read full review »
Jump 4 Joy
We reserved a jumper for my daughter's birthday 3 weeks before the day. It was to arrive by 1pm. It did not arrive until 3:30. After calling to inquire why it was running late, I was told that there were a many jumpers orders that day. No apologies, but we were told that we would be able to stay with the jumper for a longer period of time, and that our house would be the last pick up. Well, they didn't show up until almost 10:45 pm. When the workers did show up, one of them asked to use the bathroom, which I found to be very... read full review »
Buzz Telecom
My mother has just been "signed up" through above long distance carrier. She is 88, does not hear well, nor comprehend well. I've sent three e-mails (which is the only thing you can do or write your complaints since there is no number by which you can reach them by telephone) without results. Something should be legally done to prevent these "leaches" from preying on our senior citizens! read full review »
McAfee Virus Protection
I have a home computer dell which I installed mcafee virus protection with it, my computer broke down and had to have everything re installed but did not get mcafee since then have had another virus protector and do not wish your protection any more I have received my visa account to find I have been charged £24.99 on 7th October ref 866-622-3911 CA my name is Mrs Daphne and my visa account is Halifax Visa could you please send me an address where I may write to or telephone number to sort this out. read full review »
Airtel India mobile connection
I have taken a Corporate Invidual connection (AES249)during May'06 thro' Airtel agency M/s Mardha telecom, Bangalore by Mr.Saleem & Mr.Asgar. They informed me that there will not be any activiation charges for national roaming (Rs.49). Also they claimed that during national roaming (NR) the incoming call charges will be Rs.1.99 & STD to mobile will be Rs.2.40 & To landline will be Rs.6.00. Based on this inputs, I have taken this connection. But now they are charging Rs.49 for NR & changed all the call charges during... read full review »
Motorola - Sliver Phone
I purchased a sliver phone in May of 2006. The reason for my choice was because I wanted the service of a phone with the music feature. My service provider network is Cellular. The Sliver worked fine for about two months until I downloaded a CD from my computer onto the sliver. Then the music no longer worked. I went to the service provider Singular and they worked with my phone and finally advised me to go on line a check with Apple the maker of I Tunes. Cellular decided it was an Apple problem. After one month of being on the phone with the... read full review »
Sprint PCS Customer Service
I recently changed banks. As such, I need to change my automatic payment from one checking account to another. For nearly two weeks, I have tried to make the change through the Web site, which, each time I tried, told me the "Service is currently not available. Please try again later." Well, since my next payment is due next Friday, I felt the change needed to be made ASAP. So, I called customer service yesterday. My first call was cut off. My second call was cut off. My third call resulted in my being transferred to four different... read full review »
Reliance Communication
My Cell was lost 5 days back when I blocked it at customer care (*333). As advised the day after (9/11/2006) i visited the Web Word at Forum, Bangalore (at 7:50PM). Where i was told that the number cannot be transferred at their outlet and asked me to visit MG Road Web Word. (May be the person in charge wanted to leave early although 8:30 is the closing time!!)
Next morning Friday (10/11/2006) i visited the MG Road Web World. They said that they cannot transfer the number to my old blank handset (this was the extra handset i had) and I... read full review »
Waldbaums Hicksville
Waldabaums Hicksvilee continous policy changes without any postings ie computer generated coupon policy purchasing of gift cards no policy posted. read full review »
York Photo Labs
Boston, Mass. is the location where I send all my films. I have received a recent message, my informing me that I need to send more money due to insufficient fund. File No. 70-448 somehow an error was made, I want 1 set of double pictures, I sent the appropriate amount of money, my pictures are being held, for a second set of prints, why would anyone order 2 sets of double prints is beyond me.
As a long time customer I am willing to say, I will not pay for something I do not want, at this point either I get my original pictures, I will... read full review »
AT&T - Yahoo DSL Billing and Technical Issues
I would like to file a formal complaint about billing practices against American Telephone and Telegraph. The particular account is for Internet provider service bundled to my phone service, my account number is 650-969-3844-040-1. Service contact numbers are 1-877-722-3755 for Internet and 1-800-310-2355 for phone or general information.
To explain the situation, in June of 2006 I contacted AT&T, my new provider after purchasing SBC Global. about upgrading my internet service to DSL EXPRESS. I requested the service change, agreed to... read full review »
Juno Internet Service
We have been with Juno for several years now and are unable to connect. The dial numbers go as far verifying and logging in then dump the connection. We have been down for a week now and with having to pay for tech calls. We are so dissatisfied with their service we will be changing to a new provider. read full review »
Phones 4U
I had bought for me a new mobile phone last month from your shop. and was pleased with the phone but notice the back cover kept coming loose. iwas out two weeks a go and pulled some tissues out my bag. when i lot come my back of my phone had gone.,this was obviously faulty as im a intelligent 45 yr old woman, i know the back is supose to come off but surly not that easy.anyway went to the shop to get some help on the matter. well what a discusting shock and treatment i got from your staff (and he was the so called manager all of 23) i... read full review »
Tata Indicom Prepaid Services - Pune
Here is my experience with Tata Indicom who are saying that we are perfect in address verification and services.
I had taken a Tata Indicom prepaid CDMA connection in Bangalore, India 4 months back (in June'2006).
I have submitted all the required documents and felt that the services are so pathetic and there is no customer support for that company.
Now, in Oct'2006 I have relocated to Pune, India and I visited a Tata Indicom showroom called Smartek in Chatushrungi temple road near Pune University circle where two... read full review »
CelluCity
On the 31st July, 2006, I purchased a new contract with a company called ‘CELLUCITY’ at Century City Shopping Mall, Cape Town, for a cellular phone a NOKIA 6280. The cell phone was connected on the 2nd August and on the 3rd August I noticed a big leaf shaped shadow on the screen. We checked to see if we had made some mistake but realized that there was a fault with the phone. When we took the phone back, we were told that we must have broken the phone. I know that the phone was never abused as I never even had a chance to even put... read full review »
TollFreeMax.com
I emailed [email protected] 6 months ago to cancel my account. They kept billing me. I emailed them again 3 months ago and they kept billing me. I called, told them I want to cancel, they hung up on me. I called again and was put on hold for 49 minutes.
They refuse to refund me or cancel my account.
The service is absolutely bottom of the barrel, the phone calls are full of static and delays. This is why I tried to cancel in the first place. I warn everyone to stay away from this company!
TollFreeMax.com (aka Toll Free Max, TollFreeMax)
2063 North Lecanto Highway
Lecanto, Florida 34461 read full review »
Airtel 99 pack
I am vinod , i bought a 99 rs pack free for getting nokia 1600 model in chennai , then i recharged on 19th , my number was blocked due to submitting secondary proof late. then i submitted 3 times my secondary proof .but my account was not activated till now read full review »
Explore USA
This is a petty amount, but it is still fraud and needs to be reported. Explore USA took, without authorization, $1.00 from my bank account. This account was empty at the time, resulting in an overdraft. I have no idea how they got my bank account number. A few weeks later, a very nondescript envelope came. It looked like junk mail and was nearly torn up. Now it said I was a MEMBER of this Explore USA and they were going to charge my account $19.95 per month for something. Well, they can't! I changed the debit account number. This is FRAUD, pure and simple. read full review »
WildBlue Communications, Inc.
10/31/06 ORIGINAL COMPLAINT:
I've waited a few months to write this because I wanted to be certain my rage and hostility had settled down. My WildBlue experience is one that lawsuits are made of. If I dared to want to waste my time filing complaints about them, I would. Aside from lodging one complaint with the state of GA, I'm done with WildBlue. Instead, I'm telling everyone I know to stay away from this company.
My installer no-showed for the first, second and third scheduled appointments. WildBlue subs out... read full review »
Bulseye
After multiple attempts to disconnect Bulseye claims that if they don't have a disconnect work order number they will not discontinue my service with them. Despite me being the customer and telling them to discontinue service they refuse. My new VOIP provider has called them and still they refuse. They apparently think I will continue to pay bills for a service I am not using. I have asked for supervisors who have also refused to discontinue the service. I have never heard of such an company who thinks they can force you to keep their... read full review »
Dyansys India (P) Ltd
Dear Complaints Board, I am Dilu Sreekanthan working in Dyansys India (P) Ltd., a customer of Airtel connection. Around 15days before i took new connection. But that connection is not activated now. Actually i took the new postpaid connection with the help of your staff named Jai Kumar(Not sure about the spelling). After that i tried to contact him because the we couldn't make call and even incoming facility is not there. But am really unhappy with this staff behavior. He is not at all picking up his mobile. But whenever i will send the... read full review »
Empire Today
Empire Today just started doing business in NC, and have started a huge t.v. ad campaign. My wife saw the commercials and we figured we'd give them a try. I called and set up an appointment and they sent someone at my earliest convenience. So far so good.
The estimator shows up and immediately put us off by assuming that my wife and I weren't southerners because we didn't have drawls and proceeded to make fun of southern accents.
He immediately started his salesman schmooze by complimenting my wife, playing with the... read full review »
Comcast Broadband Internet
In June 2006, my Internet broadband service from Comcast in the Trenton, NJ, area was off and on for three weeks. Technicians at the national 800 number set up a service call from the local office, but this call resulted in only a temporary fix. Less than an hour after the technician left (all he did was diddle with wires at the pole), service was off again.
After a week of witnessing incompetence from a parade of local dimwits (coupled with attempts to call the Trenton office, which has a defective automated phone service, I contacted a... read full review »
Staples.com
A copy of Email:
Dear Consumer Advocate:
My name is Jeffrey Rutzky, and I am a consumer.
Recently I had a terrible experience at STAPLES that exposed unjust pricing and competitive practices among the three retails-serving arms of the corporation: STAPLES Stores, staples.com, and STAPLES
Catalog sales via their 800 number.
I was able to contact a competent and sympathetic Executive Customer Relations Department at their corporate offices in Framingham, MA, but all they could do was pass my concerns up the ladder, and... read full review »
Kenmore Furnace
My husband and I purchased a furnace in January of 2006 from Sears. We got several estimates but being newly married with a seven month old baby, we were in a financial bind and believed that the no payments/no interest for one year would serve us best. The salesmen were quite personable, even showing interest in our baby, etc. We decided to go with Sears.
All went well until this past Saturday (Oct. 14). The furnace just stopped working. It has only recently started to get cold in our region but it gets chilly enough in the baby’... read full review »
AOL / Chase Visa
I have had this account since 1997. I have always paid my bill on time and in JUN/JUL paid in full a statement for $8,000.00. Prior to Chase taking over AOL/Visa there has never been a problem. Last month I needed $20.00. It was a Saturday and my bank was closed. I called the Customer Service 800 number to make sure that with my pin I could use it at a Chase ATM without charges. I was told yes by the young man I spoke with. I just received my AOL VISA statement. On that ATM withdrawl I was charged a transaction fee of $10.00 plus I am being... read full review »
Shleppers Moving and Storage
This is a complaint about Shleppers Moving and Storage, in New York, New York.
My wife and I recently used Shleppers to assist us in a move from Brooklyn to Jersey this past month. I had every expectation of the move going smoothly, as it did two years ago when I used Shleppers to move us from the Upper West Side to the Brooklyn address. As I was formerly a satisfied customer of Shleppers, I am quite shocked and upset about the experience I had during this recent move.
Their crew arrived on time and promptly began work. The move wa... read full review »
Verizon FIOS
My saga with Verizon FIOS started on August 10, 2006. I went to a Verizon store in Plano (on Central Expwy) with the intention of learning more about FIOS service. I had been anxiously awaiting the arrival of FIOS TV since FIOS Internet had been out for a while. I wanted to get the whole package at once to make the conversion easier. Well, I liked what I heard so I went ahead and placed my order at the store. The store gave me a 4-digit order number which is an important fact. The rep ordered what they call the "triple play" - voice... read full review »
USPS - The United States Postal Service
Hi, my complaint is numerous mails coming to my house and I have no idea who these people are. Their is one that comes here since I moved here. I went to the post office and spoke to the manger their with the first six months since I moved here and the mail kept on coming to my home. I even wrote wrong address and the mail kept coming to my home and I keep sending it back to the post office. Now I have my landlord mail coming here. Their is an additional new mail coming to my house as of today and I so tired of this I do not what to do next. I... read full review »
Tracfone Wireless & Net10
Tracfone Wireless and Net10 are taking an unfair advantage, exploiting people from other countries like belice phillipines colombia argentina guatemala paying 3 dollars per hour to its workers, to do a very hard and second after second stressing job and giving workers 10 minutes brakes every 6 hours giving customer service all over the United Estates not caring for the safety or health of its workers, using another company’s name to avoid the correct payment to its workers this is why so many customers say the do not understand the... read full review »
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