Best Buy, on South Hayes Street, in Pentagon City, Arlington, VA. I called the store three times to find out if they had a specific computer product. Each time, I pushed the number for the computer department. Each time, someone picked up the phone and then hung up. When I called Customer Service at the store and described the problem, the person who answered said, "that don't got nothing to do with me." I asked for a manager. After 15 minutes on hold, I hung up. read full review »

Guaranteed Price Moving LLC 282 Newark Avenue Jersey City, NJ 07302 Tel: 866-466-6836 My customer rep was Ben Haley who was cordial and helpful but was apparently new on the job and had to consult the senior person around (assuming the owner Guy Cizner). On July 23 2007 I telephoned Ben to change my quote from a 3-cushion sofa to a sectional with 2 sections. Ben made the change but apparently did not know about sectionals, and in the inventory marked it as only 1 section when in fact the inventory list asked for number of... read full review »

Cornerstone Group 2121 Ponce de Leon Boulevard Coral Gables, Florida 33134 Phone: 305-443-8288 I purchased a home at The Preserve at Boynton Beach, a Cornerstone Group development. I have complaints about their sales and contracting practices. My dealings with Cornerstone have been a classic 'bait and switch' of misrepresentations and broken promises. These include: - Offering to pay closing costs if I used their captive lender Liberty Home Lending, then removing that 'concession' on the day of... read full review »

Four years ago we purchased a Samsung wide screen HD television from Sears in Gaithersburg, Maryland. Last year the color convergence went out making it impossible to adjust the color which had gone crazy. Since we purchased the TV from Sears, we called their Home Repair Center to have the problem repaired. After waiting a week for an appointment the technician arrived but didn't have the part to make the repair (even though they knew the problem before arriving and the part needed to fix it). The tech said he would have the part shipped... read full review »

I have a fairly new GE Profile refrigerator that I purchased at Sears last October, 2006. In the past week, the temperature of the refrigerator rose to 50 degrees. I called Sears home service repair and made an appointment for today from 8:00 a.m. until noon. I took off work in order to wait at home for the repairman. I was told that the repairman would call an hour before coming to confirm that I was home. By 11:00 a.m., I called to confirm that the repairman was coming because I had not heard anything. Customer Service representative... read full review »

Two years ago I purchased a Kenmore canister vacuum cleaner and a 70-pint dehumidifier. I got lucky, the vacuum cleaner died within a few months and it was covered under warranty. However, the dehumidifier lasted two whole seasons (it doesn't even run all year). I took it in to the parts place and they want $120 to fix it. I won't give them the satisfaction of making money off their lousy products. I called the local store where I purchased them and told them my story and they said there is nothing they can do. I told them I was never buying another Sear appliance! read full review »

My son had a contract with cingular - their service was horrible - either rude or would make promises not kept - bill was never the same - he spent hours on the phone trying to get things fixed - the store fronts would tell him one thing - customer service would say they had not authority - finally a phone rep told him to cancel his service if he was so unhappy - so he did. Now he is being harassed by a collection agency for $386.00. Thus far he has not returned their phone calls. The lady is rude when she leaves messages. This is uncharted waters for us. Any suggestions? read full review »

To Whom It May Concern: I've registered to verizon DSL internet connection on July9th and received Verizon DSL installation kit on July 12th. In the evening I tried to install it but not successful. I called customer support and nearly after 1hr finally I could be able to talk to someone. I was told to switch off modem, laptop and restart again, it didn't work, so advised to try after 12hrs. No use. I waited till sunday morning as I was not successful, called them on sunday. One person, jimmy told that they'll be sending a... read full review »

I have used Hefty for years and this box of bags (40) will not seal when you slide it across the top of the bag. I am very unhappy w/ this. read full review »

I understood the Insurance Commission was to assure the consumer that the insurance companies were in compliance with the state insurance regulations and that they would investigate any and all credible and valid complaints made by a consumer. Is this a correct understanding of their role? I ask this because starting back in March 2006 my home owners and rental insurance carrier made mistakes on my account causing them to all be cancelled - they had all been paid in full for the year on time and to the broker in person. The mistake seemed... read full review »

I have the tata indicom connection. Form the date i have booked for the connection it is worlds worst service i had from the Tata indicom. Presently the walky set which tata indicom have given me was defaulted. After so many creating the request the walky set has been replaced by the old worst handset given to me. The replaces handset having some problems Hence i requested to provide the same model for which i have applied for the connection. From the gurgaonservice center it was told to me that they don't have the model 350T in... read full review »

AIRTEL 121 Customer service: This is totally useless service. Speaking to customer care is easily unavailable option. To speak to customer care executive we need to play circus of all numbers. Why like this?? Can't Airtel add this service 9 Speak to customer care executive in main menu. read full review »

Do not use handango its a fraud! Sometimes you get the download sometimes you dont. If you dont get download to bad nobody in customer service will respond. Read the warning signs pay per call. Yeah right. There is no big corporation its owned by some clown sitting at home collecting your money. The registration keys are fake and they are like spam once they are downloaded to your handheld device it cant be removed unless you clear your harddrive they are being investigated and possible lawsuits may be filed. If you can use another download... read full review »

DELAY IN DELEVERY :I have booked Two Nos.window airconditioner in cool maela Lucknow on dated 7/04/2007 wide slip no .1181 booked by Mr.Ajay Shanker Panday( A Videocon Rep ).He has assured me that AC will be delivered within two days but after several phones calls he delivered the Ac on Dated 24/04/07.He has also promised me to give concession but nothing given at time of delivery. NO AFTER SALES SUPPORT : After installation of Ac I found some problem I make several call but no support provided even though after some days no reply of... read full review »

sir, I have get a e- mail from microsoft ,add in below is it true sir.please give me a replay by, sreejith Microsoft Award Team 20 Craven Park, Harlesden London NW10, UK. Ref: BTD/968/05 Batch: 409978E Date: 18/07/07 RE: BENEFICIARY CLAIMS PAYMENT RELEASE OF NINE HUNDRED THOUSAND BRATAIN POUNDS STERLINGS. ACCREDITTED BENEFICIARY... read full review »

I wanted to convert my Reliance post paid billing connection to pre paid connection.When contacted personally the R webworld shop at Vashi on 19th July, (Thursday) they informed that it is done only on Wednesday or Sunday. It is a general practice to harass customer if he has come for post to pre paid connection. As my billing cycle is from 22nd to 21st of the month I wanted to do it before next billing cycle. i.e. before 22nd July. The representative informed that whenever you do it the rent will be charged on prorata basis. Still to be... read full review »

We have a Maytag refrigerator that is only two years old; it is under warranty so Maytag sent A&E Factory Service to fix it. On 22 June the technician determined there was a Freon leak, refill the line and told me to call 800 905 9505 if the unit stopped cooling again within 30 days. It took less than a week for the new Freon to leak out I scheduled another appointment for 6 July. They guy never came as scheduled. I called 800 905 9505 several times during the day and they said to stand by. By 6:00 PM I called to say we were no longer... read full review »

Last 4 months I am complaining to Airtel that I am not receiving my mobile bill in time. Airtel persons has found new way of handling this complain - by harassing in different way. Last 3/4 days I am receiving many calls (15-20) from Airtel( the persons says that calling from airtel) at different times and different tel nos. ( 40009631, 40009725, 9892708678 and others) asking about what is my complain and from next month every thing will be ok from next month. I am fed up with these calls as the call normally comes around 11.30 to 12.30 - meeting time in the office. read full review »

BROADBAND INTERNET FOR 0172 2589859 NOT WORKING. I have a broad band internet connection for telephone number 0172-2589859 but for last 7 days the internet has not been working and despite numerous complaints both written and verbal no action has been taken to repair the fault. read full review »

I had shopped at another Macy's (Smithhaven Mall) where I received an additional 50% discount on 3-4 designer names yesterday. I went to Macy's Hampton Bays today, and asked the sales lady about the additional sale. She informed me she knew nothing about it. Not knowing is not an answer. Upon pressing her to find out, I asked to see her Manager. The woman (Fanny, 265855)showed up huffing and puffing, advised me that I was already told that they "knew nothing about it" When I asked her to make a call and find out, she... read full review »

It takes 3 days to get a technical problem resolved and I had to subscribe to another service in order to keep from losing incoming emails. They then refused to reimburse me for the cost of the new service. This lack of professionalism cost them, I took my email and new website business SOMEWHERE ELSE. read full review »

I have purchased Nokia 1110i mobile instrument from a Subhiksha Mobile outlet at Ahmedabad in Satellite area on 19th July 2007. After activating my seam card during using the mobile I found that * key was not working properly. On 22nd morning July I have reported the problem with Subhiksha Outlet from where I have purchased the mobile. At that time Mr. Manish attended the problem and he has restored the factory settings again and told me that the problem might not be reappeared. But on the same day the problem was again appeared and at the... read full review »

I live in Lyndon, VT, and I've had had Verizon DSL for almost a year and have had terrible service. My connection is unreliable; it comes and goes and is often down for hours or days at a time. My upload speed will crawl to a halt for no apparent reason. My upload speed is routinely about 1/3 as fast as Verizon promised (128 kbps is what is in their contract.) Tech support is useless. They connect me to PC support even though I've asked for Mac support, then I have to wait on hold again, and listen to the same infuriating message... read full review »

www.flowers.com 1950 Sawtelle Blvd #180 Los Angeles CA 90025 We ordered funeral flowers from this business via internet on July 6, 2007 from Ontario Canada with a delivery date of July 7, 2007 to a chapel in Victorville. My mastercard was charged $99 US ($107 Canadian) immediately and the written guarantee was on the website. I printed out the guarantee that any problems would be rectified. The flowers did not arrive. The family assured me they were not delivered to the chapel as ordered. They had four orders delivered to the chapel... read full review »

I subscribed June 13, 2007 to their high speed internet service. Due to circumstances, we later decided to move to a town 10 miles from here. I called earthlink to transfer the service and was told they do not have high speed internet in my new area. I asked to cancel my account and was told I would be charged the termination fee of $145. I said I thought it is unfair to charge that penalty fee when they do not have the same service available in the new location. Some one who said she is a supervisor told me that is earthlink's policy. I... read full review »

This morning I went to 3 Walgreens stores in Decatur, IL looking for the new release DVD Flushed Away which was advertised for release on Feb 20 (today). This item was advertised in Sunday's newspaper Walgreens ad along with a $5.00 off coupon. The first store said they had only received 2 of the DVDs and were already sold out! The other 2 stores had not even received any of the advertised item. This is certainly a way for Walgreens to make customers mad... chasing around from store to store looking for an item in your ad only to find out... read full review »

On 5/6 I made the mistake of ordering Pella French doors from Lowes. 3 weeks later when the doors arrived the hardware (handles) were not included. In checking out the Lowes rep admitted he made a mistake on the order and the handles I ordered were not available. But there were not any handles included at all. Also the doors were not made correctly one was higher than the other. So the doors were reordered. 3 weeks later Lowes came out to install the doors. This time they did include handles which were to be brass. One was brass and one... read full review »

ADV Films – USA company that sell Japan animations goods. Stay away from buying online merchandise from ADV films (www.advfils.com). This people are nasty with terrible service. They will sell you expensive FedEx shipping and buy UPS ground transportation that is much cheaper than what you pay for. They will not reimburse you or pay anything if you need to return a good that was damaged or broken; you need to take to pay out of your pocket the shipping cost to send the damage items that was not your fault back to them for exchange... read full review »

I found out about the Fair Access Policy on working the internet thought satellite broadband. My speed has been reduce cause I work the internet heavy at times. Well who do work the internet. Different company , colleague students to high school to grade students use the internet. I paying for high speed not connection not for snail speed. Hughesnet should refund all user or take this policy off all user. Oh yes all satellite company have this policy on there system cause did some looking into a few of the other companies . Need to find who... read full review »

My original order was placed for 30 generic and 30 professional viagara on April 14, 2007 for which they deducted $262.90 from my Visa account. It was to be delivered no later than 21 days. When it didn't arrive I could only get through by e-mail and was told that they had reshipped it. The same thing - no delivery. This time they told me that if I didn't receive it they would refund my money to my Visa account. The product never arrived and I told them to refund my money immediately.They sent me two e-mails saying that it had... read full review »

TataIndicom is one of the waste provider and customer support i have seen. They are the waste people in time support. This sentence I'm saying from my situation at present. I have applied for a tataindicom BroadBand connection on the middle of june 2007. Customer executive came to my house and taken 4496 rupees. And he told me within a week the connection will be up. For taking money and cheque, they are the good people. My cheque was debited from my account within a week. But i didn't got my connection. I have applied for... read full review »

We went to Sears to buy a new washer and dryer. We were given quite the sales pitch on the new front loading washers. We purchased the Kenmore HE2plus washer and matching dryer. We were assured of a delivery date, before we left the store. Then they called and said no we would have to wait. O.K. Nice things are worth waiting for. A few months later the washing machine quit on us. It took two weeks for the repairman to get out to see what was wrong. Of course the washer started working. He said there was no problem, although he didn't... read full review »

In December 2006 I met with an Empire Salesperson to review samples of carpeting during their advertised sale. Based upon our conversation, and review of carpet, I purchased new carpet with expected install the following week. On the scheduled day, Empire arrived and installed carpet on both the upper and lower levels of my home. Following the installation of the carpet and padding, I contacted my sales rep in regard to my concern over the quality of the padding installed and overall carpet difference from what was expected. My sales rep... read full review »

I was offered 'free' sample of Phenterthin for only shipping of $1.97. The bottle came with no paperwork or invoice. I received 2 more bottle for $149.98 debited from my checking account. Again it came with NO paperwork or invoice for me to cancel. Not even a company name on the envelope for me to return the product. I had to search for the company to cancel no customer service agents only e-mail. I tried chat 'live' on line but no one came on. I feel this is a scam to get money. I'm afraid I'm going to be charged again next month. read full review »

Virgin Media is far and away the world's worst customer service company. It is not surprising that the company is up for sale again. Anyone mad enough to buy them can expect the worst. Whatever due diligence they have done on the company will not prepare them for what they find on the ground. My own experience was an install from hell. I should have known what to expect when the VIrgin Media account generated and networld email address. My partners name was spelled differently on different letters / contract etc. not the best... read full review »

I have recharged reliance life time voucher Rs. 222/- with Rs. 880/-... but most of the powerplus is not working... so for every STD call Rs. 2.49 rupees cut from my cell... I complained about this to the customer care... but they are saying that there is a problem in server it will be OK by tomorrow and you will get back your excess money... the same story is repeating for last 5 days... I am frustrated... and I am thinking to file a case against reliance communications in consumer forum... please somebody help me how to file a case... my mobile no. 09864435489 my mail id. [email protected]. read full review »

I received an unsolicited SMS (actual text below). Sounds pornographic in nature. To whom should this complaint be sent to for further investigation and action? Sender: 222000020000 Sent: 21-July-2007 22:13:07 FREE SMS: Hi,what you need to know about sex? Type SEX to 32100. Free Register. (Jom, kenali siapa diri anda melalui seks. Taip SEKS ke 32100. Daftar Percuma). read full review »

I went to a Canadian Tire store located in Woodstock, New Brunswick, Canada and bought a Yardworks mower on July 3, 2007, Product #60-1622-0. Overall it worked ok... for about the first 10 minutes. I can fix it cause it's just an adjustment with the carburetor and maybe have to replace the spring, but that would void my warranty. So I took it back on July 19, 2007 and asked if I could have it replaced. They initially said, "oh, it's got a 7 day return policy only." I asked to see the manager for this department at thi... read full review »

Kroger is a terrible store. Just as bad as Winn Dixie. Every time I go into a Kroger store the people there are unwilling to help they are rude I hate this store. I wrote them a letter telling them of an experience where I was looking for something and the stock man told me they don't make it anymore, I just couldn't believe it so I kept looking and found it in the very same store the stock person was so lazy he didn't want to go look or ask. When I wrote to Kroger and told them this they wrote back and told me they were... read full review »