CATEGORY: Services
Dot5 Hosting
I don't remember when I have come across a worse hosting company than this. The comical keystone cop routine I have been through with their support??? Function is one of the most amazing experiences I've even been through. So much so I could not help myself.
About three weeks ago I noticed a problem in that I could only transfer a single file per ftp login, getting a timeout after each one. In order to transfer more than one I had to log out, then back in again then another file and so on. I contacted their live support and so... read full review »
ComCast - Montgomery County, MD
We are incredibly frustrated with Comcast's total lack of customer service and their inability to finish jobs they started! Here is a copy of our recent email to our county councilman:
Mr. Knapp,
Hopefully you can help us get Comcast out here to finish what they started nearly one month ago!
Over three weeks ago, a Comcast truck was seen in front of our house in Gaithersburg, laying a cable line in our front yard. When we returned later, the line had been left unburied, running through our front yard, and hooking up to an... read full review »
Walmart - Weed Eater
Purchased Weed Eater (R) from walmart. After two months the battery went dead/ Model WLT24/ Original
power, Inc customer service 800 540-5688- the "customer service" lady states we have to call their parts place/ 877-267-4736 tried for two weeks ALWAYS BUSY. Their service dept will feel your pain and show condolences, and that is it. Also their web place originalpower.com./weedeater doesn't really help either. They really don't do anything.
Pat Montgomery - Millington, TN read full review »
Circuit City - Extended Warrenty
Yea, about 3 years ago I bought a Avaretek laptop at CC at the cost of about 1,350 dollars. Almost enough said if you ask me! I was asked to purchase the extended warranty and in so period had the salesperson clarify 3 times that it would cover my laptop repairs if the screen "Broke" no matter if it "Cracked" of course with the exception of dropping it on the floor! So, I went ahead and agreed to the additional 320 dollar purchase due to the "Excellent" customer quality service available if say my computer just needed... read full review »
Jennifer Convertibles
I ordered our couch on February 28, 2007 with a 12-14 week delivery. I had been looking for a couch for a month and the wait was extremely long, but for the price and features, after much discussion and being ensured by the salesperson that it was NEVER that long, I decided it was worth the wait.
It is now 16 weeks past the order date and there is still no delivery scheduled. When you try to call; it is busy 90% of the time and then they put you on hold for 20-30 minutes to 'check the status.' They said they can refund me the... read full review »
Castaway Pools and Spas
Castaway Pools and Spas installed a pool at my home on 4/5/07. They have never came back to finish the job despite numerous phone calls and letters sent to their office. Their salesman john refuses to answer any phone calls. I would advise anyone in the tristate area to be aware of this company. If this company is hired to install a pool at your home read the contract and beware that the are not responsible for any damage to your home or property. Do not under any circumstances make a payment until they are completely done. They seem friendly but are that lie and deceive the public. read full review »
Sears Master Gold Card
I enrolled with sears master gold card. (bad move) For some reason they sent my bill to the wrong address and I didn't get my bill for two months. Since I was in Florida I didn't think it would be a problem getting my mail forwarded. They sent the bill to my physical address and the post office sent it back. It should have been sent to my mailing address. I got a letter from a collection agency so I called them immediately and found out what the problem was. They told me they would take care of it. So I sent them what I owed them... read full review »
Walgreens Pharmacy
I have been a customer of Walgreens very several years. I will never go back again after my last experience. I was threated so rudely and shown no compassion and was given no options or resolutions to my problem. The Pharmacist name is Peter and the last time we spoke was on 6-10-07 @ 10:30 am. I had been experiencing severe pain after major surgery my doc called in hydrocodine for me on 6-7-07 was informed i couldn't have this medication until 6-10-07. When i asked why, i was told because i previously had prescription already filled and... read full review »
WalMart - North Miami, FL
On Sunday June 9,2007 I went shopping at Walmart. At the register I gave a blank check with my signature to pay my bill. The clerk gave my check which was blank and a receipt for my purchase. I ask the clerk to void my check and redo the transaction at another register where the printer was was working, She refuse and so did her supervisor refuse. I had to go to the assistant store manager to complete the transaction properly. I was so irate that I called 1800-walmart to make a complaint. I spoke with someone from customer service but did not... read full review »
Target- Tallahassee, FL
I would like to share my unpleasant experience I had today in Target at Appalachee Pkway! I was shopping on the clearance rack today in the boys section. When an employee named Brittany came up folding tshirts on the back wall next to the rack where I already was. While I was holding up the shirts for my son to decide if he liked, mind you the shirts are against her back at this point and I had no personal space. I asked Brittany if I was in her way? She proceded to say No I will be done in a minute. I did ignore this and proceeded to look at... read full review »
K-Mart - Watsonville, CA
As posted to their customer service department, in a second e-mail that was in response to their "second" non-reply to me.
In a message dated 6/10/2007 6:47:35 P.M. Pacific Standard Time, help AT customerservice.kmart.com writes:
Please include the following line in all replies.
Tracking number: UT20070610_0000000062
Dear David P. Beavers,
Thank you for contacting Sears Holdings Corporation. We would be glad to assist you with your concern. Please reply with the following information:
Customer Phone... read full review »
Sears / Kenmore Dishwasher
I purchased a GE Dishwasher from Sears 9/15/04 had it replaced with a Kenmore 07/05 with the understanding that my extended warranty on my GE went to my Kenmore. I just got off the phone with customer service, my extended warranty did not go with my replacement dishwasher that is now leaking. I was told that they would credit back my service call, but would not cover the cost of the part or the labor.
The gentlemen that took my first call told me that Sears had changed and not for the better, Customer Service was not the priority... read full review »
U.S. Mail Service
I constantly receive my mail between 5 and 6 pm each day. With this late delivery I loose one (1) business day for response to any mail that requires a response within a certain time frame. This has happened to me many times, and I am upset and frustrated. read full review »
Privilage Card
The story is i came one day to the front desk to apply for the membership for the privilage card as my friend is holding one, and i really enjoyed the hotel and their services in kuwait.
I spoke with the presenter for that section (the privilage card holders) and she told me with clear English words IF YOU SING UP TODAY FOR THE MEMBERSHIP YOU WILL GET 2 FREE NIGHTS AND THE ROOM WILL BE SUIT INSTEAD OF REGULAR ROOM .
I really surprised about the offer and i told her to repeat the offer for me and she told me the offer for that day... read full review »
Rain Soft
I came home and one of the tanks are leaking on the upper side, unable to shut it off to keep it from leaking. My wife called the "customer service" number if you can call it that. They never decided to call us back and just go home or something, because no one else answered after that. The water is running under my house as it leaks, it will not be long before I have a pond under there. Which is not going to help the kitchen drain that they cracked during installation. Then we have the coupons for groceries and other services that you... read full review »
Star Box Van Lines
Don' t use Budget Van Lines. They are a broker even though they have they use "Van Lines" in their name. They broker you to another company who picks up your things. They sent Star Box Van Lines to pick up my items. Star Box charge us 3 times whate Budget quoted us and wanted cash. Then when they delivered, they stuffed things in my garage and I was pregnant at the time and had no way of moving it myself. I called back Budget and they told me that they had already spoken to Star Box about this and they were very sorry and... read full review »
Anthem Claim Management
Don' t use Budget Van Lines. They are a broker even though they have they use "Van Lines" in their name. They broker you to another company who picks up your things. They sent Star Box Van Lines to pick up my items. Star Box charge us 3 times what Budget quoted us and wanted cash. Then when they delivered, they stuffed things in my garage and I was pregnant at the time and had no way of moving it myself. I called back Budget and they told me that they had already spoken to Star Box about this and they were very sorry and... read full review »
Bata Limited - India
We have been using Bata products for the past 15 years and we never found any problem. Last night (18-06-2007, Monday) at about 8.55 pm myself along with my father had gone to Bata Showroom in Chikkadpally, near Chandana Bros, Hyderabad to purchase a pair of shoes. The staff there were too irresponsible and they did allow us to go inside and the reason given by them was that the show room closes at 8.30pm sharp. There are more than 15 customers in the showroom at that time and we requested the staff that we will complete our purchase in 5 min... read full review »
Bharti Televentures /Airtel Mobile Services
I would have never such a bad customer care from the Best Mobile Service provider in India. Its really painstaking experience with the Airtel. I am quite amazed by the arrogant attitude shown by your customer care and billing department. I would summarize my painstaking experience with Airtel.
I had paid my Airtel bill for the month of March through ICICI On-line bank and made a payment of RS 5OO in favor of Airtel transaction id 30431055. But I don't know at that time where was the problem, either with the ICICI bank or Airtel ... read full review »
Airtel India Calling Card from UAE
I bought airtel india calling card from mumbai international airport rs 500 having serial no 0612231200 and card no 4092858720 on14/06/2007 in the morning at 6 am with the intention of call back to india from uae at cheap price but moment i reach uae and tried to call after scratching on the back to find out card no and then call as per the procedure mentioned i was unable to call up .the message was dial correct card no. even after repeating the procedure four times i was not able to call.kindly look in to it. As it is just a waste of money also cant be in touch with india. read full review »
EMS Speed Post - Mumbai, India
I have sent a parcel on on 7th June (from JAPAN) and it has still not been delivered as yet my the SPEED POST of Mumbai, India to my parents! Its more than 10 days now, while I am writing this complaint.
The tracking no. is as follows :
EI741484262JP. read full review »
Airtel / Post paid Mobile Connection
My Mobile No. is 09872727292 which requires to be disconnected. The request has been registered on airtel 121 also but still the number is existent and I am being charged for the monthly charges such as rental etc.
People beware!!! read full review »
TigerDirect / OnRebate.com
After several months of correspondence now, TigerDirect's sister company ONRebate.com confirmed that i will get the rebate back. I had posted message under "Poor After Sale service" in complaint board. It took long time to get the $100 rebate. read full review »
ATT / Toshiba
I called a Toshiba customer service on Saturday that I talked to on Thursday of this week.
Instead of getting the customer service department my call was intercepted by a message that advised me to call 1015158000 to the directory assistance.
This is some kind of a scam. I will try on Monday and if I get this number again I will fax or email Toshiba. I refuse to get involved with some scam. read full review »
TATA Indicom WLL Connection
The local dealer at MULUND Mumbai, India is making me run around for the battery for past 20 days. I am ready to pay whatever price he is demanding but still he is making me run around in circles. Bad service! read full review »
Vacaciones Wide Plus
Stay WELL clear of Vacaciones Wide Plus, and ALL holiday clubs for that matter. VWP are a holiday club operating in Mallorca on behalf of Huntingdon Holiday Services (a company that has a bank account with all our money but doesn't exist in a way that anyone can contact them!) and Gold Crown Resorts, a presumably legitimate holiday club. VWP have touts that stop you in the street with scratch cards, give you a fake "winning" ticket that ensures you win a "free luxury holiday" but what you end up winning is £12,000... read full review »
Cognizant Technology Solutions Private Limited
I'm working for Cognizant Technology Solutions for the past 6 months. I'm handling a client called Orbitz. I'm reporting to a Manager called Deivasigamani. Last week I got a offer from Samsung India Limited. In Samsung I will be getting twice the pay of what I'm getting in Cognizant Technology Solutions. They offered me last week and asked me to join June 15th since there is a training for freshers which is commencing on the same day. But Cognizant Technology Solutions was not ready to relieve me from my duties and also... read full review »
Indian Posts & Telegraphs Department
I sent a parcel by registered AD from Lote (415 722) to Chakabarapur (756055) post in Orissa on 19.05.07, which was delivered on 11.06.07. I sent money order from Lote (415 722) to Chakabarapur (756055) post in Orissa on 22.05.07 vide receipts Nos.2483, 84, 85, which was delivered on 07.06.07.
In both the above cases delivery was made very late, which has resulted in irreparable loss of myself. I request you to please inquire in the matter and let me know the outcome.
Dinabandhu Sethi. read full review »
Airtel India / Mobile Office
We have come across a problem created by Airtel who is offering mobile office service. Even after deactivating the service on 22-4-2007, 30-04-2007 ad receiving acknowledgment for having received the SMS message for deactivating and confirming to cancel within 24 hours [message from 222 dated 22-04-2007, Time 6.44.44 PM, message from 222 dated 30-04-2007; Time 8.53.26 PM, and even after obtaining confirmation from customer care center, on 15-06-2007, received a message that mobile office is active on the phone and once asked to deactivate the... read full review »
CIC Tripple Advantage
Unauthorizes withdraw money from my check account. The amount for 12.95 , this web site gave out free credit report and charge client by monthly. I called to cancel and never got my money back. This is a SCAM! read full review »
FCM
I checked in three suitcases into BA 182 yesterday the 13th of June on a flight from JFK via London Heathrow to Lagos Nigeria. I arrived London on today the 14th 11.10 am and proceed to BA 75 in an hour which took me to Lagos Nigeria.
On arrival, just one of my suitcase was found in the luggage hall.
I flew business class and I am very disappointed with their services and this situation.
The missing luggages are a black Samsonite hard case and an expandable multi-colored suitcase with green as a dominating color.
My phone... read full review »
Alan Brent Photography
We used Alan Brent Photography almost three years ago and never got our wedding album, pictures, canvas he is a thief and does not care about making things right, several times he said he was going to meet us and never did, then his daughter said she was going to meet us and never did they are a family of heartless thiefs my wife and i will never have these memories of our first wedding... and he nor his family could care less.
Keith and Alina. read full review »
American Promotions
Last December, I purchased two 20 packs of Kodak AA batteries from a local PepBoys. The rebate from American Promotions expired at the end of December, so I quickly mailed it in, completely complying with the requirements as listed.
I never rec'd my rebate, but instead, my rebate was returned with an "address unknown" stamp. I started calling the company. My messages were never answered, but eventually, I did connect with a real person who told me that the address had changed from Harrington, NJ to 106 Country Ln, Clifton... read full review »
Regnetord.com
While reviewing my bank statement I discovered charges of $29.95 to this company for the past 2 months. I did not authorized these charges nor did I make any purchases from such company, I never heard of them. When I went onto site, this complaint page comes up. read full review »
ConsumerReports.com
Auto-renewal of subscription $26.00. To my best recollection there was no notification of auto-renewal. I discovered this charge on my credit card statement in April. I was told the policy was full refund only if you notified within one month.
I hate those auto-renewals! read full review »
Yahoo AT & T High Speed DSL
I had Yahoo AT & T High Speed DSL installed on 2/6/07. This entitles you to a $50 equipment rebate per AT & T. I mailed in my rebate coupon on 2/9/07. It said to allow 4-6 weeks for the process. Here it is May 7, 2007. I had to call these idiots a dozen times to ask where my check is. They told me they mailed it out on April 3, 2007. I informed them, I never received it. I called back to have them re-issue the check. Still one month later, no check. Today, May 7,2007 I called back again to ask about the whereabouts of my check. They... read full review »
Home Depot - Casa Grande, Arizona
Home Depot, Casa Grande Arizona, just this past weekend I went to Home Depot and I needed some assistance with looking for a part, when I did find someone to help me, before I could even explain what I needed and was looking for I was immediately given the answer “No”, and every question that I asked after that the answer was “No”. This was the straw that broke the camels back, just about every time that I have been at home depot and needed assistance I am treated very rudely and never get the assistance that you... read full review »
Super Express
Had reservation for airport shuttle for a exclusive shuttle 6/12/07. Shuttle was to make a 6.35PM flight on Lufthansa airlines. 4.00pm called 714 379 2449, asked if the driver was close were told driver was 10minutes away. 4.30pm called shuttle express office they informed me he was right around the corner. 5.10 pm driver arrives not in any hurry. Van for exclusive pickup smelled bad, was dirty.
Driver very unprofessional. At this point all i could do is hope for the best with traffic.
Called airline checking was closing 1 hour before... read full review »
Hughes / Hughes.net
After paying for Hughes slowband for almost 2 years i was hit for the first time by FAP. (3 times so far downloading census records, I am a genealogist). The new policy is 200 mb in 24 hrs download limit you will be hit with download speed slower than dialup for 24 HOURS. Mine tested on Hughes was 9 and 10 kbps
I have now got together with my neighbors and requested Brighthouse to extend their services to our area.
The will be in our area before the end of this year and Myself and 3 neighbors who are on Hughes.net will terminate their service and sign up with ROAD RUNNER True broadband at a cheaper rate than Hughes.
Bill Morgan. read full review »
Idea Cellular
Daily i am getting unwanted calls or sms when i am busy from company for marketing their product. I am facing the problem for last 5 months. read full review »
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