Don' t use Budget Van Lines. They are a broker even though they have they use "Van Lines" in their name. They broker you to another company who picks up your things. They sent Star Box Van Lines to pick up my items. Star Box charge us 3 times whate Budget quoted us and wanted cash. Then when they delivered, they stuffed things in my garage and I was pregnant at the time and had no way of moving it myself. I called back Budget and they told me that they had already spoken to Star Box about this and they were very sorry and wanted to come back and fix it. I told them I did not want Star Box back in my house. I also asked them to explain how we were charged 3x as much and they said they would check with Star Box and call me back. They NEVER return my phone calls and have never given me an answer. One last thing. My husband and I took out $.60/per pound of insurance. Star Box scratched and gouged my bedroom suite, scratched my wood floors, dropped our big screen television, scratched and dented our bombay chest. It was about $2500 worth of damage. THEIR private insurance company, Anthem Claim Management, LLC offered my $78 dollars and said that our things had depreciated. I believe all three companies are connected and they are running a scam.