This national moving company "lost" my tv set and antique rocking chair in the move from Winnipeg to Toronto. I spent the next 9 months submitting claims and making follow-up phone calls to three different regional offices with each refusing to take responsibility. The Toronto Office was rude, the Red Deer Office was courteous but stated this was not their problem even though the Toronto Office insisted it was, and the Winnipeg office in my last call to them stated there was likely nothing they could do as the time limit for making... read full review »

After a couple of weeks with Wildblue my computer kept crashing. Tech. (non)supt. suggested my computer was too slow, so I ordered a new Dell XPS710. Their tech came out and loaded all the software on for me and couldn't get it to work....said my computer was busy downloading new updates and that it should work in a couple of hours. Never did, so I disconnected Wildblue and hookedup my dial-up. My new computed would not work....kept getting "Wildblue errors." Hired my own tech to come out and he said my startup files were now... read full review »

I will not write too much as my previous report was completely accurate, but I would like to respond to one specific claim Byron Rainer made. He claimed I changed the day of my move, which could not be further from the truth. As mentioned in the original post, the move was scheduled for a two day window: either Saturday or Sunday. On Sunday morning (after not hearing or being able to contact Team USA), a driver called and said he could not make it until Tuesday. I said Tuesday was unacceptable and again tried but did not succeed on... read full review »

This company is dishonest. The company has at least five different addresses. They advertise in the Sacramento Yellow Pages with a residential address to make you think they are in Sacramento. The company is actually 100 miles away in San Jose. They were two hours late because they were stuck in traffic. The mover told me that he was required for insurance purposes to shrink wrap my furniture. I have five pieces of furniture. He took two hours to shrink wrap the furniture and the other mover stood out in the truck doing nothing. Once we... read full review »

According to the laws of the State of Arizona, (ARS 47-7403. Obligation of warehouseman or carrier to deliver), A. The bailee must deliver the goods to a person entitled under the document who complies with subsections B and C..., unless and to the extent that the bailee establishes any of the following: 2. Damage to or delay, loss or destruction of the goods for which the bailee is not liable, but the burden of establishing negligence in such cases is on the person entitled under the document. Which, to my understanding, means that shipment... read full review »

At the end of Sept or beginning of Oct 2006, I found my service had been restricted - I wasn't able to make outgoing calls nor was I able to check my voice mail. Due to financial difficulties, I was not able to pay my bill (~$276) when I intended to. When I was able to pay my bill, I contacted "customer service" (CS) to find an authorized payment center. Believe it or not, THEY DID NOT KNOW! They suggested I go to WalMart and get a money gram (at a cost, of course). So, upon arriving at WalMart, I shut my phone off as suggested in... read full review »

This is an excerpt from an email to the New Jersey Star Ledger "customer service" department dated 10/16/2006. I see from the other complaint about the newspaper on this site that I am not the only person who did not get my "free cooler". I guess I will have to tell my 5 year old son that there are some people in this world who lie and dont do what they say they will do. "I was dismayed to find a bill for $11.08 in my mailbox for service from 9/3/2006 to 9/22/2006 when I had attempted to cancel my paper THREE TIMES, on... read full review »

I have downloaded SE 9.0 from Internet and now after working 5 months, I have a hard time with log on. I also have had aol from beginning. I never know what I am paying for. Can somebody answer both these problems? Stonecipher, R.O. read full review »

We recently moved on August 11, 2006 with Atlas movers and have several problems with the service we received. The driver was looking for any excuse to bill us for more hours and gas mileage and therefore decided to take a route that was 20km longer between our old residence and new residence (the most direct route was 50km, there route was 70km and took 90min longer). The driver's detour cost us an extra hour of labor and more gas mileage. We requested that the driver take the most direct route before we left for our new residence... read full review »

As a clothier I have 30 years of experience in clothing care an maintenances, fiber expectations ect. In the spring of this year I dropped off a very large dry cleaning order to Sheldon (40 plus items). When I picked the items up I did not even think to inspect their workmanship of this order. I was hugely disappointed as most of the items were not even thoroughly pressed. Many items were returned shrunken, torn, and tattered. My ensuing work with them (7 or more return visits) in an effort to rectify the problems which took until October... read full review »

Installation of high efficiency furnace and new central air system. No upfront information re functioning of new system (ie water pump attached to furnace to remove condensate). Attitude as if "we should know this already". No big deal in and of itself. Just common courtesy & good business relations. Cut hole in siding to fish pvc 5" pipe from furnace to remove gas emissions. Ugly pipe 12" out, but necessary. Understood. Jagged edge in siding cut, looks like something a drunk gerry rigged. Complained they ruined... read full review »

I have been trying to have repairs made to my Maytag washer since the orginal claim filed under my extended warranty since late March. Despite countless calls and time spent on the phone with these people, my machine is still taking up space in the laundry room. Last week I finally talked to a customer service employee that seemed to know what he is doing and a promise was made to repair the machine. This was after certified letters were sent to the service plan, their carrier and the attorney general's office. My small local certified... read full review »

My son went to visit his grandfather, who is ill to Thane from Vasai, a distance of around 40 k.m. His normal recharge is around Rs.50/- Airtel has charged (subtracted) Rs.49/- as roaming rental for a month. This amounts to cheating. His mobile no. is 9890523374. He has a prepaid mobile with life time incomming 999/- plan. Regards, Venkat. read full review »

What is going on with Hefty?? I have always purchased their garbage bags for the price and reliability. NOT ANYMORE!!! I purchased the 55 Hefty CinchSak Tall Kitchen Bags and almost every single bag ripped while putting it in the garbage can. The drawstring rips right out of the top of it. I will never purchase Hefty Bags again!!! Very disappointed. Product: 55 Hefty CinchSak Kitchen Bags Bought: WalMart, Buffalo, MN Heidi Rockford, MN read full review »

Today I received a call from a person who identified himself to be working with Airtel calling from Ahmedabad (Gujarat). He said that the call was in connection of verification of credentials submitted at the time of getting the number. Thinking that it was just a routine verification call I gave out my first name and fathers name. Then he asked me about my address and I just ran through the entire address. He asked me to wait and go slowly as he wanted to NOTE DOWN MY ADDRESS! Now, when a call for verification is made, who the HELL will... read full review »

I had given my 4 month old Nokia handset/ 6270 to Nokia Care after some compalints as the phone very frequently would hang. The Nokia care people kept the phone for 20 days and even after returning back, it is not working. Also, they have so carelessly handled the phone that I just cant use it. I have been very loyal to the Nokia Brand but after this incident I am dissapointed. I had plans to purchase to Nokia N 70 but I have dropped that plan. If I could get my current phone replaced, It would have been a great favour for me from the Nokia... read full review »

On several occasions I have purchased products from this store. The last purchase was a month ago. I attempted to return a very expensive defective cable for my HD TV to Receiver connection. They refused to accept it as I didn't have a receipt. Talked to the manager and he said to bring it back in and he would try to find out by searching master card receipts. What a hustle dealing with this company. I think the main issue is that if you return something that they have to charge back the person commission who sold it to me. I have... read full review »

I would like to report about racist staff at this location. When I (Indian) walked in, I was told I am next. I waited over an hour only to see all other walk-in's getting their hair cut. If I ask, they will say I am next. After a while I told them to take away my name and walked out. One person came running out making racial comments and saying "Do you have a F***ING problem" in front of the whole crowd. She also warned me not to come to her store again. This is not the first time this happened at this location. For Indians they... read full review »

It is a fraudulant, misrepresented company. The founder, Camilla, advertised it saying SHE was hand pouring the candles from her home and making it all herself. She had approximately 5,000 consultants sign up. When they started ordering kits from her something strange happend......THEY WEREN'T DELIVERED although the credit cards were charged..........SAME THING with customer orders. Come to find out, she has now deleted the company website: www.sweetcupcakecandles.com and has not answered any communication that us as consultants have sent her. SHE SCAMMED 5,000 PEOPLE! Leslie. read full review »

Copper.net is an online Internet service provider which has a complex cancellation procedure designed to steal money from customers. To cancel one must call to receive a special number which cannot be used because the website does not allow logins. read full review »

How do I pursue a refund or a reversal of charges that I did not know about? Peoplepc advertised on television an aid for $10.99 monthly internet service provider charge. I did not have a DVD to install or have access to Peoplepc. I called Peoplepc. Yet, I was told there was an overload on the system. Consequently, I had to call back at a later time. I tried for several days. But, each time I was unable to access Peoplepc. Thus, I abandon the attempt to connect or link via internet. Later, I happen to notice a charge from Peoplepc. I... read full review »

I am a lobsterman from maine.me and lots of other lobstermen used to use dawn, until the company did something with the soap. it is not as thick as it used to be. it is more liquidy then it used to be.it does not cut grease anymore, so i dont use it any more. i use walmart brand now it works great. read full review »

Ever since I have bought the phone and am on prepaid with the additional of Rs.999 scheme I am facing tremendous difficulties. There is nobody on customer care who is able to solve this problem and tells me to go to the Airtel Gallery which is also unable to solve the problem. Every time I refill the card which I do most promptly, in a matter of 2 to 3 days time my balance drops drastically and I am unable to figure out why. Once on inquiring and being insistant on what the reason was I was told that the same above mentioned number is being... read full review »

The Fisher Price website says the Grow to Pro set is available at Wal-Mart and Toys R Us. Wrong. I’ve checked with stores 75 miles around us and they only carry Little Tykes brand basketball sets. It’s very disappointing to find bad information on a company’s website. Thank you, Carla read full review »

Our company has purchased a Aqua Guard Hi Flo water purifier On 16/1/2006 from Your Cochin agency (Door No. 43/2268 SRM Road, Ernakulam). The system has developed some problem and not working properly for last so many days. When contacted the supplier, for one reason or other he is postponing the repair. The under signed talked to One Mr. Joseph at your agency today morning and explained the urgency of the matter and requested to him to repair it today itself. He explained his helplessness and declined to do so today. Yesterday he promised to... read full review »

My wife and I signed up with them 2 years ago. We are moving to a new home 1 mile away. Their rep assessed our new house already equipped with a good alarm system and proceeded to assess us a new activation for $200 and also for every single window that are already wired, and charge us for a new box. Ultimately, they wanted a $900 to “transfer” service. What’s worse is that if we decide not to use Protection One anymore, we are still responsible for another year’s worth of payments for the old house! They did not... read full review »

I am very concerned about consumer abuse in the self storage postings. I see 3 kinds of problems. 1) people are sold insurance but they do not get a copy of their policy. So when there is a claim they discover it is not covered. the companies need to be required to give them the policy when they sell it. 2) late fees, access codes are changed so that people are immediately leveraged into paying up, and paying late fees. this would be the equivalent of walking out to your care and finding it disabled by a Denver Boot when late for a payment... read full review »

A few weeks ago I got an email from JC Penny asking that I answer several questions and that if I answered all of the questions I would receive a $500 JC Penny card. There were many many questions, some I could not answer because it was a company wanting me to buy one of two products which I did not want to do. At that point I stopped answering and left the site. These were all sites from schools and businesses. Immediately, the same day I started getting about 50 SPAM messages from all these businesses every day. Fortunately I have a SPAM... read full review »

I initially received a cell phone offer from BCS/ATT Wireless several years ago and began service in July 6th 2003. I have since kept service with ATT until their merger with Cingular at which time I upgraded my plan and phone on November 11th, 2004. I am now getting calls at my workplace from a collection agency stating I have a past due balance of $150 due to early termination of service. I have contacted ATT and they show zero past due balance or any amount written off due non-payment. I have sent letters of dispute to Equifax... read full review »

Today I visited the store and found a couple of bargains? A blanket reduced from $50 to $20 and a set of towels for $10, they were $17. After leaving the store I realized that the total price of my purchases was above my estimate. I checked the docket to find that I had not received the reduced price. I returned to the store where I endured a long wait at the customer service desk. I told them the problem. They replied they would refund the difference. I queried what had happened to the policy where they refunded the entire price if... read full review »

I have had nothing but problems with Three Rivers Gold Plating of Fort Wayne, Indiana. This was suppose to be a fast job, well it's been 2 1/2 months and lost parts. I was quoted one price of a total of $210 and then 1 1/2 months later Tom said he needed another $75. I was told it wouldn't be more then $210 that was tops. The worst part of it was they lost the gold bridge and a gold screw to my vintage guitar. I sent them a letter with the guitar parts with a trace of the 7 pieces and told them their were 26 screws. Wouldn't you... read full review »

We ordered an emergency passport for my husband on the website above. The emergency passport is a passport which you are supposed to get in 24 hours. We shipped it overnight on the 2nd of October. We shipped it with Fedex as to the company policy of American Passport Express. The passport did not arrive until the 4th of October at 10.30 am. When I did not receive the passport on the 5th of October as promissed by the company I called in the afternoon. They told me they just got the paperwork and someone would take care of it and they... read full review »

I ordered a birthday present and requested and paid to have it shipped over night – 9 days later I called and was spoken to in an extremely inappropriate fashion. The manager was yelling “what do you want me to do about it” over and over – never apologized. Never sent any kind of notice or email that stated it wasn’t in stock. read full review »

Worst customer service ever. I was blatantly told that I would be spoken to only if "I was ready to spend money, otherwise I have other customers waiting" (I didn't see any). The brochures were snatched from my hand when I said I need to look at options, and asked to "come back when I was ready to spend money". Extremely rude lady "doctor" who constantly made rude remarks in a foreign language. If Orientals need to run a business in USA, they need to conduct themselves appropriately and leave their obscene... read full review »

I sent an order through the paper to clear point direct for two braws that came up to $27.20 they cashed my check and I never heard from them again. read full review »

I have just bough a Planet talk africa card, all the access numbers dont work, nor does the customer service number.This is very frustrating,as i am bedridden and asked a friend to buy me one specially cose i urgently need to contact my family back home today. I finally decided to go on the website and managed to get another customer service number, but all i got was a recorde message telling me to imput my pin number and then proceds to tell me that my pin is invald/not recognise. I have not managed to speak to an actual person, and... read full review »

I made arrangements for this service in August 2006. I was told due to a promotion the 100.00 installation fee would not be required. On August 13, a Sunday, the installer arrived. However, I was charges an addition 125.00 for the installation of a pole as the installer did not want to put the satellite on the roof of my home. After the installer left, it was noted that the cable from the pole to my home was left on the ground. As I lived in an area with a lot of trees and many many small animals I called to find out about having the line... read full review »

I had this cell plan for two years ago. At the time of initial signing on, it was not explained very clear to me that the minutes for my two phone numbers could not be used interchangeably. I was under the assumption that the minutes could be shared between the two lines under my name. In November my parent was sick and as a result, I have been using one of the cell phones more than the previous month. Unfortunately, this resulted in a very high dialed called for 908 672 8sss. I called December 21, and the Customer Service gave me a... read full review »

In August 2006, I checked on-line for DSL availability through Earthlink to replace my existing SNET/Yahoo DSL. Their system stated DSL was available, so I signed up. Shortly thereafter, I received an email back stating that they could not supply me DSL. I was very surprised, but figured this was the end of it. Now I just got another email showing a bill that Earthlink already collected for their dial-up service, which I never requested. This is infuriating that they would stoop to charging unsuspecting consumers for services they do not need... read full review »