CATEGORY: Services
Auction Success Kit
I requested information about selling on line and received a Auction Success Kit in the mail consisting of a small booklet and information stating I will be billed $1.95 for this "kit" and $49.95/mo. for the service. This was an ambush billing for nothing. I will call the police and other places including the Attorney Generals Office to report these back shooters. read full review »
Lake Point Apts
Not too long ago a package was delivered to my old apt by UPS. (Lake Point Apts “Off Ablemarle Rd.” Charlotte NC). I left a forwarding address and phone number prior to moving. The delivery person left the package at the main office and it was signed for by one of the office employees. The package was valued at over $100 & it was perishable. I was never contacted about this delivery. I found out about the package and called to Laurel Walk apts to inquire about it. The person who's signature was on the ups side claim... read full review »
Galaxy Van Lines
Galaxy is an EXTREMELY slimy operation. The coordinator, Lee, seems very nice when she wants something. But then once they have your money... They will threaten not to deliver your belongings. The driver tried to charge us $100 extra for no reason upon arrival and since we refused to pay it... They dumped our things in the front yard for us to carry on our own. On top of this, they charged over $700 more than the estimate. DO NOT USE THESE PEOPLE EVER! read full review »
Lids.com
Their site is not secure! Somehow they lost my personal info, and a stranger started using my credit card info! They lost my personal information! read full review »
Airtel Data Card Internet Services
Following is the copy of the complaint that i submitted to Airtel Customer Care [email protected]
This is regarding my pathetic condition while dealing with the Customer Care (CC) as well as the Airtel Outlet People.
The bottom line of this complaint is that Different Customer Care people give different information, even after asking whether they are sure of the information that they are providing. I will just tell how:
Before going for the purchase of the Data Card i called up CC for asking about the plan and the address of... read full review »
US Cellular
When I was in NC I had US Cellular phone service for several years. My phone kept disconnecting and they said a new phone would pull in all the new towers.
I accepted a new phone, not knowing that it renewed my OLD contract, which had all kinds of original "agreements" that was not on the new sheet they had me sign. Several months later I accepted a job in Florida and guess what--US Cellular isn't IN Florida. When I have phone problems where do I go--nowhere. I'm still being billed NC utility tax and haven't lived... read full review »
ZipZoomFly.com
Aptly described by other reviewers as "we have your money, now go away", Zipzoomfly (aka GoogleGear) is the epitome of a sleazy, shady vendor.
I wish I had checked their Better Business Bureau record before dealing with them.
I had ordered a BenQ DW1650, which is a DVD burner, on 12/31/06, immediately after Zipzoomfly got them in stock. I had done business with them once before, with no problems, but for some reason, they held this order pending verification. Zipzoomfly didn't notify my of this fact until several day... read full review »
iRobot Corporation
I purchased the Roomba Discovery by irobot about 11 months ago. For some unknown reason the product has stopped functioning - does not pick up dirt and jumps all over the place. I've tried to reach irobot Customer Service for over two weeks now. I have spent countless hours on hold waiting for the next available rep. I have sent emails through their customer service web site, even threatening a complaint with the Attorney General. As of today no one has responded to my emails. I've tried selecting the prompt that allows me to order a... read full review »
Lightning Bug Ltd
Ordered light fixtures from manufacturer, Lightning Bug Ltd. as a member of Direct Buy of Tampa on May 13,20006. Received the wrong color shades of the fixture. Requested a return authorization for the correction, waited 6 months to receive the right color of shades only to the light fixture. Hence forward I requested a refund because of such poor service. I,m still waiting for the refund. I have e-mail and written a letter to Direct Buy of Tampa correspondence with no response.
Also I requested a return authorization for overstocked on... read full review »
BestBuy.com
I purchased a laptop from bestbuy.com last week with Microsoft XP but with a FREE VISTA UPGRADE. They would even pay the shipping and handling charges. Just print the Rebate form and send it in for the Free Vista Express Upgrade Disc.
I called the Rebate center at 1-800-817-5602. They said this is false and bestbuy and circuit city are not telling the truth about this. There is just a discounted coupon you are entitled to. It is not free and you have to purchase VISTA. What a lie and a rip off from such big companies at holiday time. We... read full review »
Dependable Locks / Quick Locksmith
I am sure this has happened to many other people, but this is the first time for me. I recently adopted a puppy and I was nervous to leave her home alone for the first time. In the midst of making sure I had gated her properly and removed any objects she could get in to, I locked myself out of my home.
Just moving in a month ago, I had not made arrangements to give someone a spare set of keys. I tried calling my landlord and he did not answer. So I had to call a locksmith. After several calls, I found someone who would come out for $55. I... read full review »
Aqua Resource Group - Ellipsis
I have fallen victim to Aqua Resource Group myself. I bought in to the system 2 years ago, and luckily I had a good rep at first that helped with problems that came up. Then recently I got talked into joining a marketing campaign that involved a dialer and was promised 100,000 live messages, call tracking and reporting, Power rewards setup and 300 activation codes, and 150 3 day cruise certificates to give away on this "amazing opportunity". I was guaranteed in writing that I would receive a minimum of 200 mortgage inquiries. And that... read full review »
Removal Group
I just wanted to share my horrible experience with The Removal Group company in the UK. (www.removalgroup.com). They came to pack us up in Paris on September 7, saying it would be 6-8 weeks to get our half a container worth of stuff to San Francisco. It's January 7th now, and our stuff still isn't here, though we're told it has arrived in LA finally.
The price was good, and the service was great until they took our money. I was told that they would pull half of the amount out of our bank account before the shipment, and the... read full review »
Wal-Mart Supercenter Store #1164
I am a devout Christian, family man who is disabled and use (will no longer shop at this store) to shop at Wal-Mart and spend about $300-400 monthly. Before I begin let me say, on the 7APR2K5, I had purchased two Biblical Research Books costing a total of about $60!
On the day, 8APR2K5, I went to the store with my wife, son age 6, and daughter age 10 months. Our normal task; would be for me and my children to go to the Deli section and eat or drink something while my wife picked up the items we would purchase. After I would consume the... read full review »
Prepaid Vouchers
Re: After some time I discontinued my prepaid number. on 26/12/06 I wanted to continue my number so I contacted on 121 and asked about the stated and I have been informed by Shri Mohan that since the number is not allotted to anybody, you may recharge through voucher and continue with the number. After discussion with Mr. Mohan, I have recharged with the amount of Rs. 200/-, but my sim was not activated. Next date i.e. on 27/12/2006, I have contacted your local office situated at Gita Bhawan, Indore and your official has confirmed that Mr... read full review »
Fry's Electronics - Nintendo Wii
My husband woke up early today to go to Fry's Campbell, CA and see if this store has a Nintendo Wii available. He was there before the store opened at 10 am. When the doors opened, he headed straight to their games department and saw a sales associate ringing the last Wii console they have. My husband asked if it was available and the sales associate said, "No, this one is for the manager. He bought it already."
I didn't know Fry's has a policy that their managers and employees get priority over its customer... read full review »
NetOpus.net
Today, Jan 6, 2007, I received a letter from "NetOpus.net" 17360 Colima Rd. Rowland Heights, CA 91748-1628 congratulating me for signing up for the "SilverOpus" package with NetOpus.net! I never did that. Who are these guys?
They go on to advise me that my account will be billed through the phone company at $34.95/month!
I called them and got a recording to "call back later as they had high call volume". I'll bet they do if they are doing this on a widespread basis.
I am working on getting a hold... read full review »
Speed Contact Sales & Services
On 1.12.06 i send my s700i to the company because my handphone battrey cannot be charged
I get it back on 6.1.07 after countless times of complaining...
i can still accept the long waiting period...
but what i get back?
yes..my s700i charging is fixed...but my speakers broken. i am very sure before i sent it to the shop my speakers in nice condition...they not only wasted me so much time but broken my phone's speakers also
i stay in negeri sembilan, malaysia
this is the company address..beware
Speed Contact Sales & Services
B-8,Block A,Tampin Square,
73000 Tampin , Negeri Sembilan. read full review »
Airtel Broadband - Telephony Services
A formal disconnection application dated 14th Oct'06 was given to the collection executive Mr.Ganga,along with which a cheque of 1600 INR attached to it.When tried confirming the same over the phone with the customer Service Executive he confirmed receiving the payment however they haven't received the disconnection request .So as per their say i have sent two mails to the respective dept however to my utter surprise no action has been taken neither did i receive any call regards to the same.
I don't have words to... read full review »
Willydog Ltd. aka World’s Best Hot Dog Carts
Willy Dog Corp. does not exist, it is Willydog Ltd. aka World’s Best Hot Dog Carts; U.S. HotDog; Carts of Canada. These are all variations of the same carts with the same crappy warranty.
My ordeal began when I ordered a Willy Dog hot dog cart on July 19,2005. The promised delivery date of two weeks never happened in spite of verbal and written guarantees and paid deposits. I told Will Hodgkiss, company president, I would pick up the cart in Kingston, Ontario, near the end of August for our planned sales on Labor Day weekend and... read full review »
LTV International Removals
Company was hired to move household goods warehouse to door from Miami Florida USA to Thisted, Denmark. Company stated in writing that Maximum delivery times would be 7-8 weeks and that shipment would go via Arhus, Denmark. Goods were delivered to their Miami warehouse on 9-18-2006. LTV Relocation is holding my belongings in England without any delivery date commitment as of January 5, 2007. Delivery date is constantly being pushed with no reason. It went from Early January to late January on 1-3-2007. I am looking for LTV to either deliver my... read full review »
Nokia 6680
Worst ever customer care at NOKIA India. I had given my headset for replacement on 02 Dec 2006 & Local care centre informed that it will be replaced within 7 days. After 2 weeks i contacted Noika CALL CENTRE & they toled me that Part will be delivered on/before delivery date (02 Jan 2007) as per Job sheet 085343506/061202/7 . but today ( 05th Jan 2007) when i contacted them they told it will take 20 more days. Nokia care centre is very poor service. read full review »
OSActionLine.com
After receiving two emails to try to get me to confirm a membership; I sent a written cancellation request as a reply email. BIG MISTAKE!
They did send me answer email with a message stating they had cancelled my request; even giving me a cacellation ID number of 96763292298. All of this took place on March 23, 2006.
Then, the monthly charges of $59.95 started on 4/16/06 under the name of ONLINESUPLRA; continuing on 5/12/06, and 6/12/06. After several phone calls, and "cancellation numbers", the charges continued; but on... read full review »
Airtel Prepaid Scheme
Presently I am using airtel prepaid scheme with one year validity on special students scheme. When recharge my card from the normal plan to one plan, I was not told about the STD tariffs. Now i feel the plan is totally ridiculous and doesn't worth to stay with it anymore. read full review »
RelianceIndiaCall
The Fine Prints: How RelianceIndiaCall confused (read:cheated) customers.
I have been using RelianceIndiaCall service for about 3 years now to call my family & friends in India. The voice clarity has been pretty good, not much of dropped calls and reasonably cost-effective too. However, a recent experience is making me re-think if I should continue using this service. Here's the series of interactions that led to my distasteful experience with RelianceIndiaCall:
(1.) Mail I received from RelianceIndiaCall on Dec 22... read full review »
Airtel Prepaid Card
Hi, I am subscriber of airtel services. i m using prepaid card for more than one year.My problem is that they are deducting my balance unnecessary. Daily it is 12 RS. I already contacted call center more than 4 times. They just say it will take 48 hrs every time, there is problem in system. I am facing this problem for last 30 days. But still the problem is not resolved. They always barred my call center services also even i could not attempt more than 3 times. I think this is very bad. They should resolve the problem as early as possible. But they are not. read full review »
AirCel
I had been mis billed for calls i had not made. The customer representative: S.A.Bharath Kumar started threatening me when questions was asked and was at his rudest behavior possible. Hope there is a department concerned who can deal with such ruffians in the name of CSRs. read full review »
Carpet One
On November 11, 2006, I purchased Monticello-Ecstasy-Amber carpet at Carpet One: 4720 South Cooper, Arlington TX. 76017.
On decider 14th the carpet was installed. The next day December 15th I went to the store with a piece of the scrap carpet they had installed, a showed them it was the wrong grade of carpet. The Monticello Carpet I ordered comes three different weights Ecstasy, Everlasting and one other. The sale man agreed it appeared to be the wrong weight and said they would check on it. On December 18th I was told by the sales man... read full review »
AmeriMark
Ordered a product 12/18/2006. Their site advertises a 7-10 business day shipping guarantee. When I called today (01-02-07), they are telling me that they have until 01/09/07 because their contract with the post office is for 15 business days, not the 7-10 days that they advertise. I still have not received my product. They think it is acceptable to take a month to get it after a 7 day shipping offer. read full review »
Airtel - Sim Card Offer
I have been using airtel service 4 quite some time by now. I received a call from airtel a few days back in which they offered me sms pack of 2000 @Rs 49/- only. I said no but the chapter was closed but the after a couple of days i received a msg from airtel stating that this service has been activated on my request and henceforth 49 rupees were deducted from my balance. I don't want this service i urge u to pull back the scheme n refund me my money. I m not even able to lodge my complaint becoz the customer care is not getting activated from my mobile. Airtel is cheating customers! read full review »
Tata Indicom - Postpaid Service
I have been using a tata indicom postpaid connection 9216470792 for the past three months. Outgoing calls have been barred scores of times in these three months. Totally unresponsive attitude. I have cleared bills on time. Even rs 1800+ in excess. Call rate applicable is re 1/min but unbilled amount is charged at 2.65 rs so the credit limit is reached in no time and outgoing barred. Not even the town head can help. Totally rotten company and antiquated and utterly stupid service. read full review »
Nokia Care HCL Infininet
I submitted my handset nokia 3230 for repair on 29.12.2006 at HCL nokia care centre S-10 Green park ext New Delhi. I was given delivery date 01.01.2007. But my handset is still not repaired.there is very poor and slow customer care services from this care centre. When i inquired, I was told it will take another 3 days. When I inquired again I was told it will take another week.
I am totally dissatisfied. read full review »
Google
I occasionally check my stocks using googles convenient search engine, but when I check Ford stock using the F symbol, it gives me my quote, but it also gives me a link to f---edcompany.com. This has to stop. read full review »
ProKlean Urine Removers
This is just to note that in Kelly Smith's response to my original complaint, my personal home address was listed. This was in violation of proklean's own so-called privacy policy, which states:
"You may order directly from this website with complete confidence.
The ProKlean™ Companies guarantee the security of your personal information. We do not trade, barter or sell any of your information. Your personal information is secure.
Period."
This is not even clearly posted on their website, but had to... read full review »
Minot, ND's Applebees
I called Minot, ND's Applebees on Dec 9, 2006 between 3 and 5:00 PM to have a gift certificate sent to me in Parshall, ND. I gave the necessary information. I used my Mastercard for amount of $20. I mentioned to the young employee that I needed this certificate by Dec 20. The exchange of gifts would take place Dec. 21. She was given the okay, she said to take down my information. I did not receive the gift certificate by Dec. 18, so I called Applebees again. I was put on hold to 2 to 5 min. When the manager spoke, he was very indifferent... read full review »
OnlineBusinessBureau.com
It seems that after posting two complaints online with their service. That neither complaint as I reviewed on their website has not been looked into yet. I lost money to ebay offline buy now auctions that went bad. If they can't do any better than the BBB, who can? read full review »
Reliance India Call
To those who are going on and on about Reliance's offer to double the talktime, in response to Airtel's amazingly low rates, here's a word of caution: After signing up with them, I could learn that the new rates and everything was a big sham. They don't give you double the talk time, they just add a few complementary minutes. The advertising is fraudulent!!!
AirtelCallHome at least delivered on its promises and is a much professional company.
I will any day stick to Airtel and not be lured by Reliance. read full review »
Intuit
It looks like INTUIT has figured out how to make a little more short-term profit and drive long-term customers, like me (20 years), to TaxCut or some other Competitor.
I was comparing the Deluxe & Premier versions of TurboTax 2006 on the TurboTax web site. On their "Choose me If " pages they stated that a buyer would have to upgrade to the more expensive "Premier" version if they sold stocks, bonds or mutual funds.
In each of the past years, I have used "Deluxe" and stock transactions were part of the... read full review »
Target Return/Exchange Policy
I used to spend hundreds of dollars a year at the local Target store, but I will be taking my business to one of their competitors now.
I bought a Christmas gift for my child in September of this year.
I kept my receipt for the item. I found out maybe two days before Christmas that a relative bought my child the exact same gift. Not a problem, I thought. I have my receipt, I will just take mine back. Imagine my surprise when I found out my receipt was valid until December 18th.
Target informed me that because I didn't have a... read full review »
VSNL / Tata Indicom
My complaint is against VSNL/Tata Indicom Broadband services, even though I am not there user.
The Wiring or Installation department of the above company is a very poorly planned dept.
Two guys come to my house, get into the house, go to the terrace and start pulling the broadband cables from one end to another.
We just look on!
I then asked them and they told me that the Junction Box is 500 mtrs from the house of the person who is requesting the connection and hence they are doing this,.
They just don't request anyone and... read full review »
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