I have had the account with this company for about 4 years. We have had a perfact paymet history. Now I wanted to close the account and I called on Sept 20th, they said to call on Oct 15th, due to some offer they can not close the account till than, so I called on Oct 15, they said to call after 30 minutes or send email to customer care. I sent email and I called again, this time they said call at midnight or after to cancel the account!!! I guess there is no way out!!

Reliance India Call, in the beginning, was good; however, their quality of service and business practices are degraded a lot. It is outright fraud now.

Lines don't get connected. They play some nasty music loud - and you think the line is waiting to be connected. But they don't. Yet they deduct minutes.

Their customer service (?) is equally worst. They are rude and expect you to recite all your personal information even before they want to hear your problem. This is true even if you call them from the registered phone. Even my bank doesn't ask that much information. They don't believe you that the lines get disconnected. You can't see the call details of more than 30 days. They send no statements. I am fed up with this company. I understand others are also experiencing the same. Unless they drastically improve their business practices, it is better we all avoid this company.

Simple Reliance india call pay money but access number are not working. Very difficult to reach customer care, if lucky enough then, then rep will entertain you, " we will not be able to provide you any feedback" if you need feedback then send us a email. Use STD to different city to call .. they r providing very poor services. No no should go for them.

I’ve been using Reliance India Call calling cards to call my family back home for a few months now. They started out with excellent prices, quick connectivity and very clear voice calls.

However, over the last few weeks, their call quality has been dropping consistently. I haven’t tested this using any scientific methods or tools. But for a consumer, the fact that the call quality has degraded enough to hear background noise is a huge factor.

The relianceindiacall.com website is not accessible, I can not open the website, as well as when I called the customer service number, it says I have entered wrong pin number. I can not understand whats going on? I checked my credit card, it does not look like someone hacked my pin.