We entered into a Design Retainer agreement for a kitchen remodeling and paid $4000 to RoomScapes on Dec. 20, 2008. Limited design work was performed, but the design was not completed fully to the agreement. RoomScapes had recently redesigned a kitchen of the same model of home and our design concept was extremely similar, so their knowledge of the basic requirements was very good. The designer we worked with was very talented and easy to work with. However, the problems started when we continued to discuss project costs and it was clear that... read full review »

This report is filed to confirm report# 328940 filed by Toni in San Diego. My experience was almost a carbon copy with the exception that Home Depot contracted with Fast Water Heater Company here in the San Francisco Bay Area (note that the main office for Fast Water Heater Company is located in Kirkland Washington). The Tactic was much the same, where the technician inspects the home and generates a long list of items that he claims are mandatory upgrades to meet California Plumbing codes. The technician places fear in the consumer that the... read full review »

I was just googling Sandoval and Sons because me and my wife had work performed on our pool two years ago and I was trying to locate them to do some more work at our recently purchased home in Chandler, AZ. They were very knowledgeable, timely and reasonably priced. They managed to transform our old drab backyard into our little paradise. We would highly reccomend them to do work for anyone who needs swimming pool remodeling! The reason I wrote this review is simple. . . customers are quick to write bad reviews, but not many take the time to write good ones. I DID Paul S. Tempe, AZ read full review »

We purchased a Kenmore 12-cup glass carafe coffeemaker on November 2, 2008, salescheck #012365516138 and the one-piece cover (lid) has already broke. I don't think it is repairable. We would either like to be reimbursed ($34.99 + tax $2.98) or replace this broken one with a new coffeemaker. Thank you. read full review »

I purchase an appliance from Best Buy and also got the warranty. My refrigator has been broken for almost a week and I am still waiting for someone from Tech Pro Plus to show up!!! I have taken time off from work waiting from a suppose appointment just to find out that they made a decision in the morning of my appointment that their schedule was to busy to get a technican out to my house. The Best Buy representatve gave them the wrong number and of course, Tech Pro Plus did not try the alternate number --- That would be consider. I still... read full review »

ELECTRIC BILL $100.85 LESS THAN PREVIOUS MONTH Dear Gentlemen, It is with great enthusiasm I write you to praise you and your company for all you have done for us in our home little more than a month ago. We just got our first SRP bill since your improvements were installed. Our new bill was exactly $100.84 LESS than last month!! That is truly astounding! We are very pleased! When Jim came to visit and performed a complimentary energy analysis on our home, after reviewing the result... read full review »

My Washing Machine is not working, so I call Lowe's Service Advantage (Warranty Plan) It is under warranty. They schedule Morgan Appliance to come out on 03/03/2009 between 1 and 5pm. OK, so I take of early, losing some of my pay in the bad economic times, and wait for them to come. We it in 3:30 and no one has called yet. So I call Morgan and they say the have no recorded of me. So I think ok, strange. Then I call Lowe's Warranty and ask them what is going on. So as I wait on hold with them they call Morgan App and come to find out... read full review »

So I have now read a bunch of reports on Paragon Properties here on Rip off report and I am completely up in the air. I put a down payment on a property in Playa del Mar in Feb 2006. I had no intentions on paying it off until the infrastructure was in place and I was able to build. As is the case for many of you, NO INFRASTRUCTURE. Per the contract, it was supposed to be in within 18 months of the date I signed the contract. Now I live in Costa Rica, and have learned many things about how things work down here. I love the country and will... read full review »

Hello, I have purchased a mattress through order no 2004018248 on 14th jan 2009 from bangalore Marathalli hometown showroom. Item was delivered at10 pm on 4th feb 09. Next day I observed that mattress is having stitches broken at few places. I contacted marathalli office and requested to cancel the order. The manager told me that he will raise a request for the item to pickup. After 10 days i.e on 13th of feb 2009, item has been picked up from my house. After item pickup, I again contacted the manager and he told me that when he get... read full review »

No shipment of 2/3 items, ordered summer 2008, almost $500 worth of merchandise. Endured repeated phone calls to a deceptive salesperson who has never taken Customer Service 101. Refund request January 2009 (using a long-distance number since they took down the 800 number). No refund. Complaint filed with Arizona BBB. read full review »

I ordered an oak custom platform bed from James Scott of Scott Woodwork. After waiting weeks longer than originally stated, the bed I received was too large because he measured it incorrectly. After numerous emails (and several more weeks of waiting, ) he agreed to correct the problem and would send a new bed. Upon receiving the new shipment, I opened the box to find literally 4 boards and 4 legs with no holes drilled in any of them except two. In addition, one of the boards was damaged. No support rails were attached to the side board... read full review »

I bought 4 damro office chairs some 10 months back. Was very happy about the comfort factor and went again now to place orders for the same chair 4 nos some time back. They said they didnt have stock and it will come in the next container and will be delivered in ten days. In a weeks time I do get delivery of the chairs. But lo they only look the same. These guys have shrunk the chair and made the back support so erect that sitting in it is uncomfortable. I was not informed when booking that the specs had changed. I booked the same... read full review »

Only after juicing twice, the inside part of the juicer that grinds the fruit broke. It is a cheap plastic shaft & plastic does not work for any of the recipes recommended. When we called to complain, a customer service rep told us to throw away the shaft & they would send us a new one. It's the good thing that we didn't throw the shaft away because after two weeks of not receiving a new shaft, we called Jack LaLanne & we were told that they were waiting for us to send the broken shaft. It was obvious that both customer... read full review »

I order solar lights for Christmas. I was contacted that they were unavailable and asked for a refund. I then called and was told I would be sent a refund. I ordered the lights in November, it is now March and I have not received my refund. Lori McClain Huntingtown MD read full review »

The wrong rug was delivered. Customer service person - name Gabby. No matter what she stated that it was my fault. First she said I should have hand delivered the rug back. Next she said I should have kept it and given them 30 days to get the problem fixed. She said a restocking fee would be charged to me because I refused delivery and sent it back. Why would I keep the wrong product. I spoke to another woman the day it was delivered she said it was not the wrong rug. She asked me to read her the numbers from tag. She said the numbers were... read full review »

I purchased a reverse osmosis system on Dec. 13, 2008 and by Jan. 15 2009 I had discovered a leak caused by a malfunction in the ‘fittings’. Florida Water Testing Inc. I'm afraid, has made a systematic and purposeful system of ignoring my communication with the owner, to whom I was told is the only one in a decision making position within that company. Repeated attempts to have phone calls return, has failed, and met with hostility by receptionist (self proclaimed ‘office manager’). Having seen five different... read full review »

I have filled out the application to renew my 360 Norton security for my PC. I still have not received the download. What is worrying me now is that the credit card company asked me if I have ordered this service, apparently Norton or Symantec Store has charged to me card. I can't get into my email because I continually receive threats of disasterous PC failure if I don't act quickly. If I could get into my email I could delete most of the contents, but since I can't get in the emails ontinue to grow. I need help, I have asked... read full review »

I ordered a variety of products from Dream Products.com, I also was sent a catalogue; but I chose to purchase from the online products. It took Dream Products.com a day to debit my account; but I did not receive it for approx.2.5 weeks after ordering. The package finally came Saturday 02/29/2009 - one of the products is broken (glass) and it's a pain in the ass to have to return. I may just chalk it up to experience; but Dream Products.com, in my opinion, should describe their willy-nilly, novelty items in a better fashion, ship asap... read full review »

This company and the guy that owns it, Sandro Catalic, is a ripoff. He will tell you that he can do all types of general contracting, but then botch the job. What's worse is that when you call to get him to repair or redo it, he disappears. He installed a ceramic tile floor in our home a little while back that almost immediately started shifting and moving. When we called him several times to come back, he kept ducking us. Now we have a good contractor that will remove and replace UGC's horrible work. It will cost us more money, but... read full review »

I had purchased a couch through TRS at Ashley Furniture and at the time was told that if I could not come by the store to make the payment, they would come to me free of charge. Little did I know, come to find out later, they were charging me $20 each time they had to come out. If a payment was late, they would come to my house at 6pm and peer through my backyard windows looking for me, it was at that time my sister-in-law caught them and asked them what they wanted. She was told, they were looking for the couch and that if we didn't come... read full review »

I worked for Bruce Doyle re his phone room re his seminars which were targeted at businesses. The whole idea was to get as many businesses to attend as possible in order to stroke Bruce's massive ego. I was always shocked and taken back when I knew first hand that the 99% of the coaches in Bruce's employ did not have the ability or credentials to actually coach businesses even if they wanted to. The only factor that a coach needed to become a coach was to be able to have the money upfront. I found the whole framework very... read full review »

manager was totally rude to my wife then when the regional director (i guess) called me after i explained my complaint she said im sorry and ill have a talkwith him thats not excptable he needs fired and when i tryd talking to him he called me a lier read full review »

I have done some research on this Company because they screwed over my family. This Company has a history of opening up several Company names so that when they get some many complaints with one company, they can close it down for how many years it takes for the complaints to fall off the Registrar books and then reopen it. They have worked under National Home Remodelers, Twins Lexand, Home America, and R-Tek Services. To all the people in Arizona who have heard of this Company, they are now using a Company by the name of Go Green Solar and if... read full review »

Attractive comtemporary Hillsdale Furniture purchased on line from Bedroomfurniture.com. Hillsdale- Tiburon Kona Platform Bed. It arrived approx. 5 weeks after it was ordered it. We were away when it arrived so it was not assembled or used until January 2009. After 5 days of use the centre of the bed collapsed with the middle support legs breaking and some of the bed slats near the headboard breadking as well. The design was flimsy and I had misgivings when asssembling this bed, especially after having just finished assembling a Queen... read full review »

We bought a $3000 Sleep Number bed and it's no better than out 10 year old Sealey Posturepedic. I read on their website to try it for 30 days then you have 15 days to return it. So we try it and within a week we aren't sleeping any better, actually we're sleeping worse! So 3 weeks in I call but they're closed on Sundays. Now the website say I have 15 days after the 30 days to call them for return so I give it another week. I call again and this time they're closed due to bad weather. I call a few day later and finally... read full review »

In June of 2008 I ordered in good faith a table, eight chairs, and server from Amish Treasures in Lafayette Village, NJ. My credit card was billed the full amount that same month. Delivery was not requested until mid January. In November I added and was charged for a glider/rocker and an ottoman. Again we confirmed that delivery in mid January would take place. When the time got closer, I was never able to get the store owner to return phone calls, emails, or even pick up a certified mailing. On February 2nd I called my credit card... read full review »

could not get a total price and had to give credit card information before end of sale. when you hit the order button you cannot tell if you completed the sale. i am thinking of sending this to our state attorney general for legal action. if there are enough complainants out there a class action law suit could be filed. read full review »

I ordered a three seater glider, one stationary chair and one rocking chair to be restored. What showed up was a three seater glider and two stationary chair in the wrong style. I paid extra for the style I requested and after numerous emails which have not been replied to I have no choice but to complain to everyone about this company. I would like a refund of $125 for the difference in prices in the styles. read full review »

Correct Roofing respresentative canvassed door to door. Their pitch was that they work with the insurance companies so i don't have to. We had some bad hail damage to our area in August 2008. Many homes had damage to their roofs, gutters, downspouts, soffits and fascia. The representative talked a really good sale and was easy to trust. He spent a lot of time explaining things and had come back a few times. Everything got screwed up after that. At this point the owner met with me and two of my neighbors that were to have them do a tear... read full review »

I want to let others know of the bad service I received from a Calgary Based plumbing company called Clearview Plumbing. In the fall of 2005 Clearview Plumbing staff working at my home doing rough-in work for my basement development discovered that the existing reverse osmosis water purification system that had been in the home when we purchased it was cracked and leaking. He recommended the replacement of the unit and I approved it. The new unit was installed November 30, 2005. by this time I had paid Clearview Plumbing... read full review »

hey my name is Turner iv'e broke two hand tools in less than six months and that is redickless yes they have a lifetime warranty but it is very inconvenient to have to go and get one the next day. there quality has gone down i have cheeper tools that i have had longer and they dont just brake. like pittsburgh tools and they have free replacements to. i really hope to see some improvement in the hand tools. read full review »

Salesman talked us into a soft, expensive mattress (a queen sized PostureTemp Elite) - memory foam type mattress. It quickly became uncomfortable. The Customer Service woman over the phone (Shaquir) was less than friendly. Had to fight to get an inspector to the house. I know the mattress did not pass the 'dip test', but never heard a peep from anyone again. Will NEVER shop at Sleepy's again, as they made NO effort whatsoever to provide any sort of customer service. read full review »

Warning - Don't buy AEG. I bought an AEG washing machine - with a five year warranty. 18 months later, I have had to have it repaired 5 times, each time something different! Don't be fooled by anyone telling you that AEG is a 'top' brand. A washing machine that can have that many different problems (circuit board, pump, motor, draining mechanism, drum problems, etc) does not come from quality manufacturer. What about the AEG five year warranty - why worry if someone else will come over and fix it each time it break... read full review »

Recently during our rainstorms I was looking at J C Penny / Home store to purchase furniture for my living room. Upon getting to the second floor I saw a sofa I was interested in and water was dripping down from the ceiling onto the white sofa. A sales clerk approached me and I said water is dripping onto the sofa and she said the roof leaked. I looked around and saw buckets all around catching the drips but other furniture was getting soaked also. I asked why they didn't move the furniture or at least cover it up. They flat out... read full review »

January 26, 2008 we purchased a Whirlpool Built-in convection oven. Cost 1500.00. February 26, 2009 oven quit working. Have been trying to get assitance and/or answers from Whirlpool techs. But since my 1 year warranty has expired they don't even want to waste their time talking with me. Other than to tell me I should have purchased the extended warranty. Well maybe I should have, but after spending 15oo.oo for what I thought was a superior product I expected the oven to last longer than this. Especially since the Oven that was replaced... read full review »

I bought the hefty cinch sak and every bag tore when trying to put in the can and the ones that made it in the can tore comming out of the can read full review »

I purchased a King Koil Sleep Design 1000 Firm mattress that was manufactured by Blue Bell Mfg. in Connecticut. I've had crippling back and shoulder pain and have gone back to the store where I purchased it who said that it was just "my body adjusting to the new mattress and to give it time." I'm not 10 years old, so I've had a few mattresses in my lifetime and have NEVER had this happen before. It's so bad that I dread going to bed at night knowing how much pain I'll feel in the morning. Before I go back to... read full review »

THIS STORE SELLS STOLEN DESIGNS! Paper Trails currently sells designs swindled from Dallas, Texas area artists and manufactured by a well-known local con artist company. Not only is this store advertising the furniture as 'screen-printed' (it's not, the fabric is just printed on a giant color copier, with no hand-finishing), which is misleading and fraudulent, but it continues to promote and sell the stolen designs. IF YOU THINK ARTISTS SHOULD BE PAID FOR THEIR HARD WORK, DON'T BUY FROM PAPER TRAILS IN RHINEBECK, NEW YORK! Thank you for your support in stopping this and other criminal activity! read full review »

Our family asked Dale Alcock Homes for a quote on a granny flat for my daughter's adopted grandmother. In October 08 we asked them to make alterations to the plan they gave us. In January these alterations still hadn't been made. At a meeting, my daughter's grandmother was upset and extremely disappointed that the negotiator knew nothing about the plans. He later lied and said he did but it was obvious nothing had been done or costed, in fact he kept leaving the office to check, returning saying he would get that costed and thi... read full review »