Boy am I mad! Wish I would have looked them up before I did any business with them. First they charged my credit card twice, that took a month to fix, now it's Aug 8th and I'm still waiting for my CD drive! I called mad because every time I call they say "it shipped out today" my a$$. And he had the nerve to say "don't get mad it's only $12.00" I will never buy from them and I will do everything to make sure they don't take anymore money from anyone else! Along with the BBB address at the bottom... read full review »

Re:money order #11198628630 On Nov. 20, 2007 I sent the above #money order for an exercise device. Your company received the money order and cashed it - I have a photocopy of the money order from the U.S.Post Office. Please advise me regarding disposition of this matter. I am enclosing my telephone # and E-mail address. I sent this letter to Direct Source on 2/12/08 - I sent another one on 3/5/08 -neither has been answered. This is not a professional review - just an honest report of how that company has treated me. read full review »

I am also an ex-employee of this company and I completely agree with "dredhed". Though dredhed worked there for only 2 months, I worked there from January of '98 to May 2001 and I want everyone reading this comment board to know that this company was once a very reputable industry leader that had been around for over 20 years before its fall. Take in these factors: Theft & mis-management, both presented by a few crooks that the owner never suspected. Imagine 300 phone calls a day to a customer service department only 2 or 3... read full review »

I bought a book via Amazon Marketplace. I never received the book. I called SuperBookDeals, and had to speak with a very rude woman. Eventually, she told me that the inventory was empty. I asked her why they could not do me the favor of letting me know in advance. The woman then yelled at me, and when I asked to see the supervisor, she hung up. I am still waiting on a refund. I received an email promising a refund but I am still out a bunch money. Do not buy from this seller! read full review »

**DO NOT ORDER ANYTHING FROM ZOOGSTERCOSTUMES OR SMI SALES** CUSTOMER SERVICE IS NON-EXISTANT. I HAD REPORTED THIS COMPANY TO THE BBB. I ordered a halloween costume from this company and when I received my order the costume was different from what I saw on the packaging. It would not be a problem if I hadn't of spent $50 on this costume. AGAIN, **DO NOT BUY ANYTHING AT ALL FROM THESE TWO COMPANIES.** EVERYONE SHOULD FILE COMPLAINTS WITH THE BBB TO SHUT THIS AWFUL COMPANY DOWN** read full review »

DON'T BUY ANYTHING FROM THESE PEOPLE!! I ordered a brand new Olympus Stylus 410 digital camera online. First, a salesman (from RSL Wholesalers Inc.) called me and tried to convince me to buy some expensive accessories. I refused. The same saleman told me that there was a $29.00 shipping fee, even if the website was mentioning no shipping costs. Iplaced the order anyway (I'm an unexperienced buyer :o/ ) and I didn't receive any confirmation by e-mail. I received the camera in time, but it was a REFURBISHED... read full review »

Very slow to ship. Received wrong part. Called support number to get RMA, but nobody answered, EVER. Filed complaint with BBB. Sent part back (w/ return signature), but no refund. Finally received refund 15 MONTHS later. Will NEVER buy from again. Recommend you do the same. Call their order/support number before ordering to confirm they are responsive. read full review »

Ordered a battery on June 5, 2006. No item as of June 26 - status was pending. Tried canceling order - would not let me because the order was in the "final stages of processing and/or shipping". As of today, July 14, 2006, the order has not arrived nor has the email been answered. I am disputing the charge through Bank of America and suggesting that NO ONE SHOULD DO BUSINESS WITH THESE GUYS. Their site has had this message for the last 7 hours: Thank you for visiting! We are currently performing scheduled... read full review »

DON'T PURCHASE ANYTHING FROM THIS COMPANY. THEY DO NOT STAND BEHIND THEIR PRODUCTS. Purchased BitDefender Antivirus from them on 7/30. After 8 days of my computer freezing up, and BitDefender shutting itself off I contacted BitDefender they told me to uninstall and reinstall the software, in the next few weeks I had to do this 4 times. I decided to cancel the subscription and ask for a refund and they refused to refund my payment.I was a few days past their 30 return policy. read full review »

I ordered two printer ink refills, which Printpal claimed had the same OR BETTER quality than new ones. Both of them do not work, they print in streaks and the papers come out unreadable. I am knowledgeable with computers so this is not an error on my part, they gave me two bogus products. The worst part is I would have to pay shipping to return them, according to their less-than-competent customer service team. NEVER order from Printpal, odds are you will get screwed. read full review »

I have shopped at ridegear.com several times over the last couple years but my most recent purchase was never shipped to me. I spent $67.49 on a jacket and my credit card was immediately charged but the jacket was never shipped. No e-mail saying it was shipped was ever sent. I contacted their customer service over 40 times in the last 10 months with only 3 responses. They absolutely never answer the phone, it just says to wait and after about 10 minutes instructs you to leave a message but doesn't let you before it hangs up. I... read full review »

Well, I'm not sure if anyone else has gotten this phone call, but about half an hour ago I got a call from the Attourney General of Ohio's office. Apparently there has been some progress in the complaints so many of us made. Hopefully withing the next few weeks there will be a settlement. The person on the phone said that there was a good chance I would be getting everything except shipping costs back, which is far more than I expected now after almost 2 years... I guess that I should say thanks to both the Ohio Attourney... read full review »

I guess I'll be the last person to add to this but to be fair, I ordered a P133 in October 1997 and the machine is still with me!! Actually, I don't use it anymore but my partner is a newbie and it suits him just fine. I chose Vektron over Micron because it had a better software option. My only complaint was that it used an AT style keybd connection and serial mouse. I won't bother upgrading but at the time I thought it wouldn't be a problem. That's different however, the parts arrived a week late but it did arrive and... read full review »

2 scumbags in a run down Brooklyn sh!t hole. The owner is a turd smoking camel f*cker Admoun Ackhabaz 1809 Coney Island Ave Brooklyn, NY 11230. Somebody needs to gun this a$$hole down. CALL AND HARASS THEM!!! read full review »

I am trying to locate Choice One-seems they have gone out of business...website is down, phone disconnected! I bought a camera with a six year warrantee last July and it needs repair. If anyone knows how I can reach them--PLEASE let me know..OR how to get in touch with the warrantee company... HLEP! read full review »

The part was delivered severly damaged. I have not been able to get into contact with the company to get a return authorizaton. The website is passcode protected, no one anwers the customer service number, and have gotten no response from a rma request. read full review »

I was overcharged $132.49 by YELLOWBEEPHOTO and when I tried to contact them the number has been disconnected. I attempted to mail the package back certified mail and it was returned to me. This has been a nightmare and would WARN anyone to NEVER DO BUSINESS WITH THIS COMPANY! read full review »

Highest Price Poor Design Worst Development 100% Waste... read full review »

I ordered a panasonic gamecube and never received it.It's been well over a year and still no product tryin' to contact them is useless.I went through pure hell over this more shit went on then I care to talk about.I contacted BBB and over months of lengthy processes finally received a letter from some fillipak guy (apparently the head of the fraudulent corner) stating he would refund the money less 25% of the cash I spent on it.WHAT THE FUCK!?!I knew this was complete bull and highway robbery at that.I spent 500 bucks on this item... read full review »

I am stationed in Seoul, South Korea with the US Army. On 10 June, 2003 I ordered a n Apple iPod . I have never received it nor been reimbursed for what they charged my credit card. In three weeks it will be one year since I placed my initial order. Myinfinity has dragged this out for ever. Finally on 3 January, 2004 they sent me a postal claims form which I promptly filled out and returned via certified mail> In March 2004 I sent more e-mails asking them what the status of the claim was. No response. Today (21 May 2004) I called the postal... read full review »

This is a great site it should be on chipdealers web site right next to the phone number they took off after my order id 11017 1800-738-8018 so you can give them a fraud rating right after you order better yet if you should get in your car with your ps2 and geton the highway hit 80 miles per hour and throw it out the window and then do a u turn and go back for the busted parts and you still would have more of a chance of geting your ps2 back i sent my ps2 there 04-21-2005 and still have not got any response at all from... read full review »

Same experience as everyone else... paid for 2 dvd's that I never received... and no response via many, many many emails... and, of course no phone number ANYWHERE on the website!! The website doesn't exist anymore... just tried to find it. read full review »

The new store is great at being THE PLACE TO SHOP! With very competitive prices and a good stock of Quality parts, it is my only place to shop. Thier support is the best that I have had, and is a relief to the tech world. read full review »

Despite the lure of a great deal PC video on line falls short in every area. I purchased a TV from them almost three weeks ago, and still do not have a TV. or a valid tracking number. Their customer service has do nothing but give me and my wife the run around. i have spent over five hours on hold with them, and have recieved nothing but the run around. They have threaten a 10% restocking fee if I cancel. BUYER BEWARE! read full review »

WARNING - THIS COMPANY WILL SELL YOUR CREDIT CARD NUMBERS. THIS IS THE ONLY WAY THEY MAKE MONEY, PERIOD! I don't see a single satisfied customer, and all comment on one thing, one dick head teenager that answered phone by himself and used dirty language with me after I called back thesecond time. I actually used all the dirtiest English I possibly could (English is my second language) with this only little dickhead (probably masturbating himself because he couldn't get a hand on anyone) back and forth. With this kind of motherfucker... read full review »

I've been buying from this company for over 3 years now. The last order was placed on-line and went through without any problems. They have changed the support to on-line only, which did scare me a bit on a beginning, but after using it for sometime now, I think it's way more efficient and quicker that others phone support. read full review »

I ordered a car seat on Amazon which was being sold through Baby Age. The price was low, so I called to confirm that it was the actual car seat as stated on the site and that the price was correct. I was told that it was the car seat and the price was correct as stated on the website. I received a confirmation email which stated that I had ordered a car seat. Three days later I receive a shipping confirmation from Baby Age stating that they shipped a car seat COVER. I called both Amazon and Baby Age, both passed the blame onto the other. I wa... read full review »

I ordered a motherboard/CPU combo from Sonicparts.com in August of 2004, It is now October 2004 and I still haven't recieved any word from above mentioned merchant. All contacts have led to automated responses and the website is aparently down. They were very quick to draw the funds for the part, almost the same day actually. I would advise anybody considering to purchase an item from them to strongly, STRONGLY reconsider! read full review »

This was, by far, the worst customer service experience I have ever had. I placed an order through Amazon on 12/15/08 for a gift (with expedited shipping, 2-6 days), which was processed through Caiman. On 12/18/08, I get an email that the package was shipped, but no tracking number is provided (Amazon always provides a tracking number, and most of its other merchants do too). Of course, as of 1/6/09 the package, which was a gift, still hasn't arrived. Like most others on here, all I got was canned responses to my inquiries to... read full review »

Item: AS-9800XTADO - Asus Radeon 9800XT 256MB VIVO/DVI AGP Video Card Quantity: 1 I ordered the above video card and NEVER recieved it. I paid $400.00 for it in cashier's check and with later investigations I realized their online credit card processor doesn't work and they ask you for cashier's check and once you send it to them it is the end of the story. My money is gone and I never recieved any refund of any sort. read full review »

Another questionable vendor gone under. Website gone, and toll-free number is a recorded message for a long distance company. read full review »

I ORDERED A COMPLETE COMPUTER SYSTEM FROM VIDEO COMPUTER STORE AND HAVE NOT RECEIVED IT. THEY CASHED MY CHECK AND DID NOT SEND ME MY COMPUTER SYSTEM I ORDERED. I GOT RIPPED OFF TOO. I WROTE A CHECK FOR $1, 896.00. THIS COMPANY STOLE MY MONEY LIKE THOUSANDS AS WELL. THE GOVERNMENT SHOULD NOT LET THIS COMPANY GET AWAY WITH THIS. THIS HAS SCARED ME EMOTIONALLY BY NOT TRUSTING ANYONE TO SEND CHECKS, MONEY AND NOT BUYING ANYTHING ON THE TV OR INTERNET. I UNDERSTAND WHAT THE OTHER CUSTOMERS WHO WERE RIPPED OFF AS WELL GOING THROUGH. IT HAS... read full review »

They sent defective merchandise. The box had defective written on it. They won't respond to e-mails unless you issue a charge-back thru your credit card company. Do not buy from them or Robo Bargins. read full review »

My first and last order from this company was almost two years ago. I don't recall being particularly impressed with their communication about the order. My order was completed however. I've decided to submit a review because of my zero tollerance for companies that sell addresses or spam their own customers. I keep meticulous records on the email addresses I use for trasactions with businesses. The email address I used for my order with this business resides in a private domain and was only used for transactions with this company... read full review »

They robbed me and never sent my product or refund. They said they closed the bussiness. read full review »

As a merchant, Shopping.com is to be avoided. Absolutely the worst customer service on the planet. Email only, no phone. And if they dain to respond to your email it's days later (2-3-4 or more). Horrible. Go elsewhere, you'll save the heartache. read full review »

I was very surprised to find this web site and I am thinking I found it way too late but I would like to make a comment any way. First things first, I regret buying this computer from Axis. From day one I have had nothing but problems with my system. They replaced more components because their technical support was impossible to reach. I wasted more hours on hold then I did raising my 2 daughters! My computer is very sick and has been for quite some time. I will be taking it to a PC doctor very soon. AXIS, I wish you nothing but a lot of very bad viruses. read full review »

Two years ago I ordered a camera, lens and filters from AAA Camera. The lens was received but the wrong camera body was shipped and the filters were cracked (the filters were well packaged so the damage was before shipment). I was told to return the camera body and filters and that they would be replaced promptly. Months passed by with dozens of phone calls and emails and still no replacements. Every call was met with a different story. The camera is back ordered, the camera shipped last week, the camera will ship next week, we're just... read full review »

I got totally robbed from this company. They got me for $76.00 for two motherboards. Before I sent the money order they always replied to my emails within 1 day. But now since I sent the money order I've sent over 10 emails but have not got one reply from these robbers. I wish I would have read this review BEFORE I sent them money. I'd appreciate any help anyone can give me such as phone numbers, names, etc... I am putting a tracer on the money order that I sent them and I am going to file a small claims suit against them as soon as I find out who they bank with and who they are. They had to deposit the money order into someones bank account. read full review »