Avoid these people at all costs. Not worth the headache and long waits on their "support" line. Ordered through amazon a router from them. Waited a week. UPS shows "Exception" missing apartment number so they basically sent my order with a wron address. emailed a few times and no response. finally got through to support on their line. The lady sounded like she was sleeping and i just woke her up. They would not call UPS to reroute it and instead offered to send it back once they get it again. Thanks but no thanks i don't want to wait another 20 days to get this. I've ordered tons of stuff from newegg, amazon and others but this was the first dealing with these guys. Do not order. the lower price is not worth the headache and dealing with them.

updated to respond to their reply:
okay you shipped to the address i gave you?
when i called to reverify with the "sleeping" support lady.. she actually read back my full correct address. Did that happen by magic?
I ordered through amazon and i double checked my address it was the correct one there and correct one in your system. You guys screwed up so stop trying to make it appear as it's the customer's fault. look at your rating here. enough said.