Hello - In 2000 I purchased a double Viking gas ovens ( Model # VGDO271SS) with supposed induction broiler element using an electronic gas ignitor. This part has failed twice in seven years, and the service tech now says the insulation on the wiring is so damaged by the heat, that it also has to be replaced. This Viking product was promoted as a "commercial-grade" oven, yet it has not performed up to the standard that I was lead to believe. I now see that Consumer Reports has recently listed Viking ovens in the "worst repair record" category. Have other homeowner with Viking ovens had this same problem? read full review »

We purchased an ameriwood futon from walmart. The futon's structure is made of metal grid. Within the middle of June, the welding in the grids started giving up. I called up the customer service for a replacement part which they agreed to send. But I never received any replacement part even after a months time. After repeated calls to the customer service they said there is shipping delay in sending the part since it is an exported item. At last by the end of July, the item was shipped to us. By the time the replacement part arrived the... read full review »

The start-up disc causes an error message on my PC, which has to be powered down to erase. The camera uses batteries up at an alarming rate and now I can't download the photos to my PC because the soft ware won't integrate. For the money spent in good faith you would think AOL would back their sponsored products. I apparently am not the only one AOL has ignored in regard to similar problems. AOL you lost a patron, not just for your merchandise, but for your whole d-----d internet system. You just can't be trusted anymore. read full review »

Never shop at sifymall.com. I had placed an order for a sony ericsson cell phone with them. Before placing the order, I had checked with them if the phone was available in the color I had specified. I was told that it is available and I should place the order. I placed the order and even mentioned the exact color that I wanted in the "Delivery Instructions" (as they requested me to do) but inspite of that they did not send me the phone for 3 weeks...I had to contant e-mail them and ask what is the status of my order... read full review »

Where do I start? We contracted for a David Weekly home in Keller, Texas in August of 2006. We moved into the home in January 2007. The house was finished on time. Our first indication of shoddy workmanship was the plumbing. After the slab was poured we noticed that the water-line for the refrigerator icemaker was aprox 3 feet from the wall. This error resulted in a dead line in my slab and a new water line being routed through my attic which is subject to freezing. The next indication was the kitchen window which was incorrectly framed and... read full review »

The company provides wireless internet services. First the company made me choose between buying equipment or a two-year contract (which required buying the equipment if leaving) for $500. Then the service was faulty. The net would go down every day, throughout the day, and would be extra slow during peak hours. When I would complain they said that no one else has the problem (I later found out this is not true.) So I found another provider (Airspeed Wireless) who is consistent and reasonable. They installed without a contract, and their... read full review »

Hughes Net Satellite broke, I called tech support after hours of automated trouble shooting a service repair man was scheduled. Took off from work, met repair man. Nice guy, but had no equipment to repair my satellite 'in truck'. so...why come? He could not identify problem without the equipment and therefore, could not fix it that day. Cost $125 for trip...explained, no fixy no payee. Requested termination of services-cost $300. fine...part of contract. Unknown to me...continued to be billed for services that were not usable. I can... read full review »

Ediblelandscaping.com continues to list items on their website that they do not have in inventory. They allow you to purchase the item and then tell you you have to spend more to get the "larger size" plant that they DO have in stock. I called them out on this and said I was displeased. As a result, they refuse to sell my ANYTHING???!! read full review »

I brought 2 split ACs from Viveks . They mentioned a cost of 1500-- per AC installation excluding any angle bends and extra pipe lenghts . When the installation people came in they said they would charge 750-- extra per AC as my flat had stone walls . This would have been caught if there was a site inspection . When I spoke to the manager at Viveks Jayanagar, he mentioned that customer site inspection would be only provided by customer request . This is absolutely absurd when the LG service branch in Bangalore says that... read full review »

Please let me preface this complaint by giving a brief history of purchases made with GSN. I purchased approximately $25, 000 in jewelry with them in about a two-month period. I had to keep sending a majority of the jewelry back because it simply was not of the quality you would expect when spending thousands of dollars on such items. Up until recently I considered them to be the premier on-air gem shopping retailer. I purchased a yellow sapphire ring costing $2, 975 plus $38.85 in shipping along with a pair of earring for $900 plu... read full review »

Upon entering the first room I was assigned, I first noticed the safety lock was torn off the door frame, followed by a grapefruit sized hole in one window, the bed sitting on the floor, the smoke detector hanging off the wall and the phone in pieces. I then was given a "deluxe" room. Better than the first in that it didn't have broken windows, etc. When I went to sleep that night there was no blanket on the bed and when I called the desk I was told we don't put blankets on every bed. I was also given only... read full review »

RidePhx was created and is run by a gentleman named Mike Cox. Mike Cox was also the original designer of the RideFlex website. Since June 23, 2008, RideFlex has been owned and operated by the Taylor family. Shortly after Mike was paid the full amount for the RideFlex website, he directly violated the contract and began operating RidePhx, when it was specifically agreed upon that he was not to do business in Arizona for at least one year. Not only did he begin operating RidePhx, he also hacked into RideFlex's database and stole customer... read full review »

Have you ever been to this place? Massive overpriced goods. They mark up thing up to 50% above MSRP... This is not Obama pricing this is BS... VERY VERY pushy people. DO NOT RECOMMEND. read full review »

proflowers claims that you qualify for free shipping on all orders. It's a SCAM! They assure that you will be refunded your shipping charges after you purchase the flowers and apply your credit card. Then you find out that the free shipping is not free. You will be asked to join a freeshipping.com club for $9.95 per month and that web company will refund your shipping. I didn't play the game, I wrote proflowers to complain and was politely told that I must have been confused, I am not confused, I was scammed. The old bait and switch scam. I will NEVER use this flower site again, I hate being scammed. read full review »

I have e-mailed Newman's Own several times requesting the availability of their Ranch Dressing. I can no longer find it in the stores. Each time, their response was that they don't real all e-mails... So, there you have it! Not consumer friendly, devious and deceptive. read full review »

I ordered medication from this company Order Us Med Phone number 1-866-909-7455 I was charged $ 135.00 dollars on my credit card. I received the medicine and then 2 weeks later I have a debit on my account for $ 282.05 for on line medication phone number 1-866-909-7455. I have called and left messages to this company for 2 days as well as inquire on line as to what these charges are, I informed them this was an unauthorized debit on my account. I also contacted my bank but because I did not notice right away the money gone I now have over... read full review »

I am home from my high school teaching job, recovering from my recent kidney transplant and spend some time each day on my home computer. I was searching for something or other and landed on a site called bigwin.com, promising a $500 gift card to Target (among numerous other offers) if you complete a certain number of offers. NO WHERE in the rules and regulations does it say you have to BUY anything unless specifically directed by each offer provider. I laborously completed the required signing up from the numerous page... read full review »

I secured credit card processing equipment from TermNet in 2-07 and when it arrived, there was no information or instructions with the machine. I have never used a credit card machine before and when I used it for the first time I monitored my checking acct to watch for the deposit and it was never put in. Since I don't have any instructions on the machine, I called customer service and they told me what to do to fix the problem. I told them I didn't have any booklets or instructions and they told me some should have been sent out... read full review »

I went to Western Dental the first time on an emergency basis and was told how terrible my teeth were. ( Granted I only had 1 cavity at the time, and according to my dentist, my overall teeth were in good shape) They set about doing a lot of unnecessary work and extensively billing my insurance. Fast forward 5 years. I come to the Western Dental office in Hollywood, because it’s on my way home and still open late. I am in extreme pain, so much so that I am, in tears. I go to the office and am greeted by a blonde dentist who looks at the... read full review »

I cannot stop automatic payments from the company PNI*FREELOTTO FAST SVC FREELOTTO.COM NY and my bank is trying to contact them to stop it. Very silly and expensive mistake but not sure what to do as I am in Australia and trying to find out how to stop this. read full review »

I placed two separate orders on yiyelim.com, one for myselft and one for my friend. During check out, they didn't show any shipping charges. They charged me only for the items I bought. When I was checking my credit card statement, I saw that they charged me more then they showed as total amount amount during check out. I logged in to their web site I saw shipping charges. I contacted them regarding about shipping charges. I said if you are going to charge for shipping you should give customer shipping option and inform them about charges.Unfortuanely they were very rude and dind't care about my complaints read full review »

IWe had the first one replaced, after a BEDDING EXPERT from the copany agreed that it was faulty. Different mattress same situation. I contacted the company had no response. The actual name on the mattress is: Spring Air. I feel that $ 800.00+ is a fair amount to pay for a mattress.It should last more than 6 month(that is when the mattress starts sagging) Is there a place where I can seek help??? read full review »

How can my furniture have shipped over 3 weeks ago and not make it to Lifestyle's local distributor yet? This is unacceptable. Mindful of the fact that I have spent over $2100 at Lifestyle & Costco on one order, I was hoping my experience would have been more desirable. I'd rather not escalate this issue to BBB and AmEx. read full review »

I purchased this Bike Trailer in june of 2008. at first it seemed that it was a good deal, I saved 400-500 dollars but had to drive from NJ to Georga to pick it up. After Hauling it home the 850 miles (Brand New) the lights shorted out and the left side fender came loose. This was easily fixed by a licensed and "Deeler Approved" repair shop at a cost of $150 (Which was paid out of pocket) I was assured that Covenant Cargo would reimburse me for the repairs to their "DEFECTIVE WORKMANSHIP" After the repair shop faxed the... read full review »

I feel it necessary to file a complaint against this online company and warn others. While shopping for an online business to work from home I discovered this site and was then bombarded with emails notifying me that this person and that person were upgrading to paid members and I was going to lose the opportunity to make money if I didn't do so as well. After a couple of weeks of this I investigated further and watched a video telling me that I would save money shopping and dining with this membership card. I paid over $60 for the... read full review »

I have gone to NTB in San Antonio several times in the past and have been pleased with the results and service. I always felt that I was being treated fairly and was getting a fair deal. I recently had to deal with an NTB in Autsin, however, and have come away with just the opposite feeling. My son's car had some problems and he took it in. The quote he received on the repairs for it cost twice as much as we paid for the car over a year ago. My son didn't have that much money or that high of a credit limit as he is still a... read full review »

It was after the wedding that my husband and I learned that we would have to supply any music or materials that the videographer did not have himself. This meant getting our videographer a copy of our wedding song. This did take longer than planned, but we did get him the song in March of 2006. At that time, we were finally put on the edit list. we hadn't even been put on the edit list 5 months after our wedding! As the months passed, I tried to make contact with our videographer on a few occasions, always getting... read full review »

I rent two (2) units out of eight (8) units in a one story commercial building. An alley or corridors separated 4 units on the west side and the other four on the east side. The building has an iron gate to enter the building from the main street. The rear side has also an iron gate which can only be opened by a key from both sides (inside the alley and the outside parking space). I posted a sign from within the rear gate asking other tenants not to close the rear gate for reason of safety. One of the tenant argued that I am making the law and... read full review »

April 1st Morries Minnetonka Ford advertised a 2008 Ford F150 Supercab XLT 4x4 with power windows, locks, CD, tow package, Loaded! For a no down lease of $224 per month for 24 months. Offer ends 4-2-2008. I was the first person through the doors at 8:30 Monday April 2nd and was told the truck was sold Saturday but they could get me into another for around $280 per month. That is a 25% jump in price that should be no problem for the suckers in Minnesota to swallow! The ad did not read there was only one at this price or subject to prior sale, clearly another shady bait and switch scam. read full review »

I mailed $30 rebate for Brother Laser Printer HL2040 in November 2006. I made copies of all forms and receipts, and mailed it by certified letter. After 8 weeks waiting period I contacted their customer service and was told that letter was not received or misplaced, and they asked to email or fax them the copies, which I did. Conveniently, after receiving copies they told me that the same date the rebate was closed and nothing they can do to access it in the computers. I emailed them a copy of certified USPS receipt stating that they did... read full review »

I'm beyond through with doing business with this company. I initially spoke with Matthew Kenison April 24 or so. I signed up, paid $750 for a custom web site that would allow me to add audio and video which would play on my site. No more than 2 days later, that amount changed to needing an additional $250 because of the flash intro design I wanted. I looked over my paperwork and it did state flash 'banner, ' not intro, so i made arrangements and paid for the intro. Ok, so we start the process and i'm assigned an acct... read full review »

Back in October or last September, I foolishly signed up for MCI long-distance service (they cold-called me with this offer - $15.00 per month "unlimited" long distance, etc.etc.) My bill has seldom been less than $30.00 per month, and I don't call "long distance" (other than perhaps California from Oregon, my home) very often. Since then I've fallen behind on my bill and MCI CALLS ME AT LEAST THREE TO FOUR TIMES A DAY !! That's "a DAY", folks ! AUTOMATED DIALING ! My bill isn't... read full review »

I recently cancelled a transaction that never should have taken place. The money was then refunded to my account by the company, but the bank will not refund my money for the $35 overdraft fee. I do not understand why it is that a mistake was made by another company, and therefore, I have to pay for it. My bank told me that they will not refund my money, because they gave me a loan, even though this never should have happened. I am very upset over this, as I do not have the money to throw away. read full review »

I had dial-up internet service through this company for 2 years. No contracts or agreements were ever signed when we started our service because company policy was that there were no contracts-agreements between the company and their customers. Great company I thought….WRONG!!! I had chosen their payment method of “pay for 6 months and get 1 month free”. When we decided to change to high speed internet (through another company) I had contacted them to see about getting a refund of our money since we had just paid... read full review »

One year later, to the date, I have sent this camera to Nikon Inc. for annual calibration. Nikon refused to service it, stating, it is a "grey maket" camera that was "...not intended to be sold in the U.S.A. ..." I have never been told about this important information nor have I intended to purchase a "grey market" camera. This important information has not been disclosed to me nor was it stated on the EBay bidding page. Now I am stuck with this camera with very little recourse against the dishonest ! Nobody should buy anything from these crooks !! Hope you all will take a note of it ! read full review »

I have been a Gevalia Coffee customer for several years. I was a member of four different coffee clubs receiving several coffees each month. Each order had a different customer number. It appeared to me that they had not properly credited one or more of the accounts. I received a past due notice but my online checking account did not agree with their accounting. Upon contacting their call center I was treated with contempt and was an obvious interruption to their day. I worked my way up the supervisory ladder only to be treated even more... read full review »

I ordered from this site on 2-26-08, pay pal promptly took my money..to this date 3-36-08 i still have not received my merchandise ...i have contacted the seller more than a few times with no reply...pay pal is in the process of trying to get my money back...if you want ot be ripped off then order from here...otherwise steer clear! read full review »

Quick complaint - I had a Sandisk M260 MP3 player. I did a firmware update that broke the device. called tech support and they said there was nothing they could do (after we tried some troubleshooting) since it was no longer under warrantee (3 months past). Device was otherwise working fine except for a sync issue with Napster. So basically their firmware wrecked my device, in my opinion, and they did nothing to replace it. read full review »

I hate Mvelopes Personal. It is a very badly managed company. I had the free trial for three months, and after the first month or so, two of my credit cards were not downloading anymore, which meant I couldn't organize all the transactions from my bank accounts, and thus, defeated the purpose of using the Service. After complaining about it for the third time or so I decided to not continue using the Service. My bad I passed three days from the trial expiration to cancel it. They had already withdrawn money from my bank account to... read full review »