1. Web-site tries to make you think this is a UK based on-line retailer but in the hard to find T & C's one finds it is Hong Kong based operating under Hong Kong law 2. T & C's are totlaly unreasonable in claiming a contract doesn't exist until they ship the item you ordered 3. Web-site does not give you the opportunity to print your order 4. Web site doesn't show your order in your "account" until 24 hours after the order is placed 5. They take your money through Moneybookers Ltd within 48 hours of... read full review »

I signed up for the Verizon Fios bundle in November of 2008 and my first bill was to be $69.00 plus fees and taxes totaling to about $104.00. My first bill was $265. Verizon has overbilled me $30 to $50 on every bill since then and calling them is very difficult as they are only open for calls from 9AM to 5PM when most people are at work. I have called several times and could not get through because it was busy for hours. I have spent over an hour on the phone with them several times with very little results. I know that they are doing the... read full review »

Customer service representatives (2 Jung women) jumping around them windows jelling outside to me: You fucking beach, hooey bitch! In addition, one security guy (the very tall one) calling me White-fucking bitch. I come to exchange color wrongly giving to me from BB (Best Buy) employee and then: I (About my relation to BB) I am writing this letter to you as I believe that Best Buy in Elmhurst location in Queens NY has done very unfair things to me on March 21 2009 about 7-8 pm eastern time. I was one of the best customer... read full review »

I ORDERED MY MJ SHOE WHICH IS NOT 2 WEEKS OLD YET AND WHEN I WALK THERE IS A SQUEAK. FIRST ALL I PAID AN EXTRA FEE JUST FOR THE SHIPPING BECAUSE THE SIZE 12 SHOE WAS NOT IN STOCK AT THE TIME. THEN I PAID CLOSE TO 100 DOLLARS AND NOT EVEN 2 WEEKS MY SHOES IS DAMN IT SQUEAKING WHEN I WALK. THAT'S ALL I DID IN THE SHOE WAS WALK AND NOT EVEN THE WHOLE 14 DAYS THAT MAKES 2WEEKS I WORE THE SHOE PERIOD. I NEED SOMEONE AT NIKE TO ADDRESS THIS DEFECT. DISTASTEFUL FOR MY MONEY! read full review »

My husband & I were scammed by Six Figure Consulting Corp. out of Salt Lake City, Utah. It was represented to us as a business opportunity and told that only 2% of 2000 are given the opportunity. Mr. Nielson told us he was a Christian. We thought that they had a product or products that they wanted us to sell for them. We were told that we would have a coach to build our website. There was no mention of any other expenses in doing this business. We gave them almost $15, 000 and thought that would take care of everything. They said by... read full review »

I sent flowers to my wife for Mothers Day from e-florist-inc.com. The price of the flowers, with the shipping charges, was $83.13. The web site says that all prices were in US dollars. When I got the bill for the flowers, I noticed that my credit card was charged $99.02 plus $1.98 for a foreign currency transaction. Nowhere on the site did they say that I would be billed a different price in Canadian dollars and that the net amount I would be charged was a different amount. They claim that they will give me "partial refund" that will... read full review »

THE FOLLOWING WAS SENT TO ME TODAY 5.26.2009 TO MY OUTLOOK AS AN EMAIL, BUT I SENSED THIS DID NOT COME FROM BOFA. PLEASE INVESTIGATE IF FRAUDULENT. VINY J. CHU COMPLAINT DETAILS: Bank of America would like to thank you for the phone call that you, or someone in your household, made on May 24, 2009. The voice of the customer is very important to Bank of America as it continually monitors and improves its customer service. You can provide your feedback on Bank of America’s customer service performance by completing a brief... read full review »

We bought a BFS home a warranty plan for our home in Miami - from these folks directly from their website, and prior to paying in full - we confirmed coverage with their telephone operators. Six months after purchasing their contract, we made "our first and only service request to have them reparied our washer-drier, which was making loud noise during the tumble cycle. After paying their $45 dollar fee to their technician, numerous calls to their supervisors, managers, technicians, unkept promises-excuses to fix machine... read full review »

I made order with inkreplacements.com 2.15.2008 and have never received my order. they have been called i was just told they'd have their warehouse look into. My order# is 27131 $12.72. My order consist of inkreplacements for Brother MFC 420 CN printer. I ordered in the past from this place and received my order within 4 business days -- what happened this time - I don't know. read full review »

I ordered a dashkit from edashkit.com on Feb. 22nd and it is now Mar 13 and no dashkit. They charged my card the day aftered I ordered the kit online. I called on Mar 6th to obtain a tracking number. The guy informed that it hadn't shipped yet and he would get it in the mail that same day and assured me that it would be FEDEXed to me by the end of the week, that same week. Here it is Mar 13th (the following Monday) and NO dashkit. read full review »

I ordered and received product just fine. My problem with PAC-2000 was simply related to the fact that I received product I did not order. I ordered a TV Stand and received one from the correct vendor, but not the model I requested. When I contact vendor he gave me attitude suggesting I was wrong and he could not have possibly made this mistake. read full review »

Poor service. read full review »

I found a Chimney Sweep company in the yellow pages and decided to use them for estimates to check my home fireplace and the fireplace at a piece of rental property for damages. The rental property was up for sale and needed to have the chimney cap in order to pass inspection. My home inspection costed $95.00 and the rental was $85.00 for the inspection and $85.00 for the chimney cap. I paid them for both inspections and the Chimney cap, which was a total of $265.00. I was told the cap had to be ordered and would be available in three (3... read full review »

I hired American Auto Transport (ref# 1258786)to ship my CAR (Sonata) from Philadelphia to San Jose. As per contract, they contracted a company to ship the vehicle. Following are my pains: 1. Delivery of vehicle took 20 days instead of promised 8 to 10 days (pick-up dt 15-feb-2007 and delivery dt 07-Mar-2007. 2. Bill of Lading # 7524 (Cost to Cost Trucking Inc): My Car got damaged in front bumper but when I asked about the process to claim the damages office lady responded -- "Owner is not in office & pl... read full review »

We started the process of building this custom home last March (2007). We are now in March 2008, have faulty foundation and have to have everything torn down and redone. We are in over $100, 000 and have fired the builder, hired a new one and had the foundation core samples tested. They failed to meet all min. psi requirements. We were told we have to tear out everything and start over. We filed a claim against the builder's insurance company. They accepted a test result from Transit Mix who poured the concrete. That result somehow had... read full review »

I put an order in for a friend, and when the flowers were never received, I followed the tracking number. The note said that the flowers were left at the front door. The problem with that is that it was an apartment building without a doorman. No one signed for the flowers and the recipient never received the flowers. When I called customer service they said there was nothing they could do, because as long as they were concerned the flowers were delivered, when I asked to speak with a manager, I was told no, and the only name he... read full review »

Touch of Sun Tanning Spa in Oak Lawn, IL gets a NO VOTE from me! I have been tanning at another salon in the Oak Lawn area but saw an advertisement with a new customer special from a tanning salon that opened a few months ago, in November of 06. My visit there was a disaster! I forgot the postcard mailing piece that came to my apartment, so when I went in to the salon I tried to explain this to the attendant. She just looked at me and shook her head "No" Then her cell phone rang and she immediately turned away and answered it... read full review »

I am a small start up business and Hit web design promises they can create a website and make sure you are getting your information out into the web world asap. They have you pay for your hosting up front for a year and when you pay for everything you have to call everyday crying and begging just to get your website up and running . They promise they will have you fully running in two weeks. Well that was back in Feb. and I still do not have everything I need on my site and am still begging them. They also charge you for many services that... read full review »

I ordered the WeatherTech Side Window Deflectors (Window Vent Visors) from ThePartsBin.com. I received them very quickly, but the box was smashed and ripped because they shipped these in their display box instead of repackaging them (please note that they are plastic and break easily!). FedEx noted when they delivered them the condition of the box(in bad shape). I called ThePartsBin.com and explained my situation of broken plastic and poor shipping packaging and they said I will be emailed a Return Authorization Number in 2-3 days and that a... read full review »

I have received constant phone calls from Astra Business Services for about a year and a half now, but the call volume has nearly tripled in the past few months. They call all hours of night and day, weekends (5 times last Saturday before 12:00 noon – I stopped keeping track after that), and holidays. I did answer the phone once, and they asked for a man – “Kevin, ” who is certainly not me. I told the caller that I did not know a Kevin, and that I am the only person who can be reached at the number. I asked them not to... read full review »

I was with Confidus for about 2.5 years. The first 6 months with Confidus were good, after that, it was nothing but problems. I had about 10 accounts with them on different servers. We had problems almost WEEKLY. 8 hour down times were common. As I started moving clients away, Todd Seabaugh told me "if you want reliability, you should use Exchange hosting, not POP3 accounts" Oddly, Today I have been put in charge of migrating a client who is currently furious with Confidus because of their downtime, who is on an Exchange hosted account... read full review »

I received my package of WeatherTech Window Deflectors from The Parts Bin - All OEM Parts Inc.- Auto Parts Warehouse - Bodymasters Auto Parts (these are all the same companies with the same Phone Number) and they were broken upon arrival from FedEx. The box had been smashed (poorly Packaged, these are plastic), I called customer service at All OEM Parts Inc. and they said that they would not replace them. They told me that I had to purchase another set and wait 4-6 weeks for a refund on these unusable broken parts(Like I was going to give them... read full review »

I purchased the product ispynow to monitor computer usage, it was even supposed to have a remote installing program, after that failed to install several times, I tried the direct approach with physical access, I couldn't get the program to work monitoring my own laptop or home pc. Although the company listed a refund policy, they did not adhere to it. Online support only generated autoresponses. Do not deal with this company. read full review »

I am very disappointed with this company. It is impossible to reach them by telephone, and alls they reply to your email with is copied and pasted information from there FAQs on the website. I ordered $200 worth of products and they have been returned to the company by Fed Ex (their shipper) and they keep responding with their returns policy that I have to return the empty boxes before I can get a refund. But I don't have any products? How can I return empty boxes? The most frustrating thing is not being able to speak to someone over the phone. read full review »

On April 18, 2009 I cancelled webhosting, domain and domain privacy with Ipower. The privacy on my domain had expired the first week of April while I was on vacation. Ipower suspended my website. I asked them to unlock my domain, unlock my domain privacy and enable my domain to be transferred so I could transfer my site to another provider. On at least 4 occasions that have said my domain was enabled to be transferred giving me my transfer code. I purchased a domain transfer elsewhere and provided them with my transfer code, that my... read full review »

They offer a "Daily Opinion Survey" that can be worth 600 Memolink points if you are qualified to complete the survey. as well as an entry into a sweepstakes for $50, 000.00. Since 02-15-2008, I have been having a recurring problem with not being able to complete this Survey. The first time (02-15-08) that I had a problem with this survey, one of the technicians was kind enough to refer me to the outside company that supposedly runs this survey for Memolink, but he also went ahead and credited me for the 600 Memolink... read full review »

I noticed a Kay's Cap RJH design with museum of Civilization nursing, etc. that I'd ordered on their they gave to them instead They told me they couldn't serve me, basically to get lost, etc. My friend is an RJH grad of ' 83 COMPLAINTS.COM_FORM_MAIL_64759# and she was helping me get this-an RJH cap to replace one stolen from me, but even though I did everything right, they gave me S* and told me we've got so many "e" s, etc and requests from you, " we've returned your money order, etc. and we can't help you, etc. don't as opposed to please call again, etc. Waht's their PROBLEM ? ! read full review »

1. The box to one of the products that I ordered came damaged inside the shipping package. 2. I called Big Al's Online customer service and the lady was very rude to me. 3. I have been ordering products from this company for over 5 yrs. This is only my second time to make a complaint and they were not helpful but rude to me. 4. I am so upset I will not order anymore products from them and will tell all my friends in the Fish Hobby. read full review »

I have ordered a pair of shoes with wheels just like heelys online last March 7. They say that delivery will only take 2-5 days. I have been trying to contact them but it's only a recorded message saying send an email instead. I have sent about 4 emails already but they have'nt replied at all. I am beginning to worry that this site never exist but they have taken my money through Paypal. Would you please check if this company exist? I will apprecaiate an answer to this to put my mind to rest also my little boy has been anxious about his shoes. Thank you. read full review »

I went on-line browsing one day. I found Saving Smart.com. I thought it looked like a good deal. One I started navigating thru the program and inputting some of my information I realized I didn’t like the terms, etc….So, I backed out of the website and canceled my information…or so I thought. I was immediately signed up for Saving Smart, At Home Rewards, Passport to Fun, Shopping Essentials, Today’s Escape and Simply You at a charge of 19.95 per unit. I did not authorize this and am having extreme trouble UNSUBSCRIBING as well as getting my money refunded. Be careful about what you enter on any website. read full review »

My complaint is with the completely un-professional behavior of both our salesman and the Used car manager at this company. We purchased a vehicle from them and were able to take the vehicle that day. Although the vehicle was not detailed for delivery our salesman did indeed tell us that when we brought the vehicle in to have some minor body repairs done to the vehicle from the “we Owe” form that was filled out at the time that we purchased the vehicle the detailing would be done at that time along with a full tank of gas. We were... read full review »

Today I discovered that a company called www.FunChatting.com was sending sexually suggestive text messages to my 11 year old son's cell phone. They send these messages several times per day, and for each message that they send, or to which you reply, they charge you $1.99 to your wireless bill. My 11 year old son states that he unknowingly subscribed to the service when he saw a TV advertisement on the FOX network while he was watching cartoons. The Advertisement instructed him to send a text message to a code number and enter the word... read full review »

This company has the WORST business practices I have ever encountered. After being told a price by phone to get my vehicle out of their storage, I went to retrieve it. Upon arrival, I was informed they didn't take checks. I asked about credit cards, and was told cash only. I left to go get cash, and when I returned, was told the price just went up by $30 because the employee there didn't like my "attitude", even though HE was the one who failed to notify me they only took cash BEFORE I wasted a trip there. After trying... read full review »

Contract for windows was signed on Nov. 10, 2006 for a double hung picture window, 2 single casement windows, and one double hung 1-2 screen Low E Impact 9500 windows. I was told delivery would be on Dec. 20 and installation completion on 12-22-06. The total cost would be $4, 833. A down payment of $1633 was paid by check on Nov. 10, 2006. Windows did not come in as scheduled. Received a message on my home answering machine on Jan. 19th when I returned home from work saying the windows would be delivered between 6 and 7 pm that evening. I had... read full review »

I have one of their Tankless Water Heaters with a “lifetime” warranty. What they don’t tell you is that repair parts take an extremely long time to get to you. They only ship via US Mail, or so they say. I offered to pay for overnight service but they refuse to do that. Bottom line my family and I have been without hot water for over two weeks while they get around to shipping the parts. Their customer service leaves a lot to be desired, don’t look for a helping hand, it’s not there. DON’T BUY A S.E.T.S. Tankless water heater. There are a lot of very reputable products out there, this isn’t one of them read full review »

I purchased a refurbished laptop computer from Baylita on July 13, 2006, with the promise of "satisfaction guaranteed". The laptop I received would not charge the unit battery. I returned the first laptop, and, upon mutual agreement, paid an extra $75 to upgrade to a model that includes a CD-ROM-DVD drive. The replacement laptop I received was completely non-functioning, and I had to return it for replacement by a THIRD laptop. I paid much of the shipping for these returns. The CD-ROM-DVD drive in that third laptop would not... read full review »

I bought a cell phone, over a month ago. The provider being Solo.The day i bought it i contacted them and registered and reported a problem with my new phone. they said in 24 hours it will be fixed.Every 24 hours since that day over a month ago i have called in only to be told the same thing. i cannot use my new phone, what a waste of money. every unhappy about the customer service and they will not listen to you, just repeat the same thing, talk over you like you are stupid. I have many friends in the same situation with this provider.I like... read full review »

do not know the person they keep calling about to collect debt. Harrassment! read full review »

I used this company. They asked for payment before doing anything. I gave my credit card number and signed their form (a big error). They took profit to charge me an extra 2 hours. A complaint to my credit card company did nothing. They provided to the credit card company a fake receipt with my imitated signature; unfortunately I could not prove it was fake. Don't use this company, of if you do, pay by cask and only at the end (but they won't probably accept). read full review »