CATEGORY: Home & Garden
Olmstead Landscaping
In summer 2007, I entered into a contact with Olmstead Landscaping to complete a significant project around our pool (lawn, sprinkler system, lighting, fencing, bug spray system). The total cost for this work exceeded $30, 000.
While we were very pleased with the overall design and quality of work, Olmstead has been very poor in responding to warranty claims on several occassions. This spring, we noticed that several plants and one large tree had died and notified Olmstead in April of the claim. After 3 months of waiting, these item... read full review »
Ron Beaver
This man told me he was a contractor, builder, and painter. He talked me into paying him in advance for carpentry work and painting . He did not do the work and he did not return my money. He cashed my checks but did not do the work. He still refuses to return the money. I even took him to court and won. He still will not pay. The work has still not been completed because I don't have enough money to pay someone else. read full review »
Tree Service/Handyman
Don't support BRETT FOX's evading payment of taxes and child support by operating his company TREELAWN under the table. He has 5 children whom he refuses to support. A former felon the Tennessee Department of Corrections he is an established deadbeat dead, convict and all around loser! read full review »
2000 Sofa Factory
2000 Sofa Factory - HORRIBLE CUSTOMER SERVICE
The Furniture we ordered from 2000 Sofa Factory was soft and comfortable in the store. What was delivered to us on 5-14-08 was a chair, couch, loveseat that were hard and very uncomfortable w/recliner mechanisms that won't close right. After repeated calls to their customer service dept., their repair tech came to our home on 6-10-08 and sprayed silicon on the recliner mechanisms. "See if that helps" he said. The "repair" accomplished nothing. The recliners still won't... read full review »
Sears repair and Service dept
I called 2 weeks in advance of the appt I set up to repair my treadmill and specifically requested the 1st appt of the day or as early as possible. I was told I would receive a call the night before to confirm the specific time of my appt (7/25/08). I never received a confirmation call and had to call by 9:45 a.m. to find out if and when a service person would be arriving. I was told that he was scheduled to arrive in the mid afternoon even though I made it clear that I was accepting an appt 2 wks from my initial call so I could be seen in the... read full review »
Ikea USA Fort Lauderdale
I received the worst customer service ever at Ikea in Fort Lauderdale. Several customers were trying to exchange unused items in a open original box, and the young lady on the return register stated to all of them, one by one, in a very rude manner, that they were used and no exchange would be done. When the customers started to ask for the manager, they were told that the manager is in a meeting, and will come. However, the manager never came, some 11/2 hours later. Then one customer asked again for a time to speak to the manager. My husband... read full review »
BriteLIte Signs
As a subcontractor we preformed work for this company and they do not pay without having to be sued.
The company is Brite Lite signs in Houston, Texas.
The woman owner is a liar and thief. After further questioning of ex-employees they have also confirmed other contractors that have been ripped off and lied too. It's too bad companies like this are allowed to continue to stay in business. This cost taxpayers money when you tie up the courts to collect money owed by these rip-off companies. My prayers are that what goes around comes around to this company and they are held accountable for their actions. read full review »
Diggers Pool Services
I purchased a Liner from this website back in May. When I received the liner I noticed it was a little thinner than the liner that was already in my pool, so I called the manufacturer's name that was on the box. They told me that it is not a 25 gauge virgin vinyl liner (which is what was indicated on the linerworld website)- in fact it was only 20 gauge and it was RECYCLED VINYL- none of the vinyl works above ground liners are virgin vinyl. This is not what was advertised on linerworld's website. LINERWORLD FALSELY ADVERTISES GAUGE... read full review »
Ethan Allen
I purchased an ottoman that has popped buttons for 3 times. The second time I called after 6 weeks to find the piece just laying there with not intention to fix it. I paid over $800 for this piece. It has broken again. I called the store several times and no one even answers the phone! I also complained the fabric has not lasted, it is deteriorating and has not kept its crisp finish. I would stay away from this company. I will purchase it from a company I trust...Virginia Wayside Furniture in Richmond, Va. read full review »
Bay Alarm
Their Anaheim branch is simply horrible. The sales manager, believe his name was Ryan, cannot be trusted. In their sales pitch, they claim their so much better on the service end of things than their competition. I don't think so. Their "own" Bay Alarm technicians are the most inexperienced in the industry and are only capable of doing very "bare bones" systems. Anything taking over 8 hours to install, they sub out for. I found that out the hard way. Than things were left out of my original talks with the salesman and... read full review »
Kandola Construction
Roger Kandola said he was a lic contractor and he would build us a home. He brought over the bank guy from CTX Lending. We got a loan for $257, 000.00. He took out of draws of $99, 000.00 before we even had permits or even an okay from the city. He took 8 months to get permits and bounced the check to the city then went back and paid. He got the house to the framing and wrap stage and left state with $218, 000.00. Told me he was going to pay us back never did. He didn't pay subs we took out out retirement to pay $30, 000.00 in liens and... read full review »
Perciballi Pools and Spas
I purchased an in ground pool from Perciballi Pools and Spas. Problems started the spring after the pool was installed and have continued for the past 6 years. I have called, filed a report with the Better Business Bureau, sent multiple letters to Perciballi Pools and to Fox Pool Corp. Nothing has been repaired yet!
Purchasing the pool from Perciballi was a big mistake. read full review »
Dri*Symantec Generic
I cancelled the service in May and was to receive a check in 7 days and so far have not seen or heard from Norton Securities. It was paid by credit card 5/25/08 and want to know what is the delay. The Norton Security knocked out my Internet Explorer and other things to my computer, so cancelled it. Have the letter acknowledging the refund, Hope to hear from you soon about this matter.
The refund order# is"774013582
(Kmm1162214611273LoKM)
Case #488651790
C M Chase read full review »
Ferrellgas/propane gas
Arkansas Attorney General Jusing McDaniels is filing suit against Ferrellgas under deceptive trade practices. Ferrellgas is doing the same thing in Michigan to customers that they did to customers in Arkansas that prompted the suit.
I received AN INVOICE from FERRELLGAS for $150.00 for NOT USING ANY of their propane during the 2007 - 2008 heating season!!! I never agreed to their 23 page "master agreement" that they claimed to have sent me that I never received. Now, evidently, they can change exuberant fees and if you are a... read full review »
Guardian Protection Services
We are active military forced to move each 2-3 years- tricked into 5 year deal w/Guardian for security. It's been a 4 1/2 year battle that you can not believe. I've moved 3 times in 4 1/2 years and I'm still fighting to get out of this mess. They will not work with me. Renter in my AZ house wanted to take over service adding 6 months to the time we had left. They want me to keep it my name and have them pay me! Run screaming from these crooks!!! They SUCK. read full review »
Right Cut Construction
Hindsight being 20/20 I would tell anyone considering this firm to run as far away from them as you can. Never shows up on time. Stays for a minimal amount of time and gets minimal work completed. Never meets any deadline, even ones set by himself!
Rather than defining a payment schedule he asks for money because he has to pay his sub contractors, or buy supplies. Puts 100% of the project risk on you and never shells a dime out of his pocket to work your project.
He has still not completed the work we contracted. From the time of... read full review »
Shark Euro pro
I bought a Shark Euro Pro vacuum at Canadian Tire for 300 dollars. I have only had it for one year and have had many issues with it and called the store to see what to do. They suggested calling the 1-800 number for Euro Pro. Euro pro said I would have to send it to North Carolina. When I said I was from Canada I was told I could send it to Quebec and that I would have to pay for shipping...probably the price of the vacuum. I contacted Canadian Tire in Brockville and was told thats just how it is. They can't be accountable for every... read full review »
Island Dinette-Patchogue
We ordered a dining room set on 11/02/07 and gave Island Dinette $1500 cash down payment. They said it would take 8-10 weeks, after which I called to follow-up.
I called January, February, set not in yet. I went in person March, April they said wrong set came in they sent back. I contacted BBB who said to contact the Consumer Affairs. I sent a certified letter to them 2-3 weeks ago and have not heard anything yet.
This guy took our money and then closed up shop.
I want him behind bars for being the crook he is. If it takes being... read full review »
Sears Service
I wish I had read the online complaints before I called Sears service to repair my Kenmore dishwasher. I would not have called them at all and never will again. I will also NEVER buy another appliance from Sears. All I got was a wasted day, a lot of lies, and I'm out $65. An expensive lesson but maybe a small price to pay for learning to never buy Sears products again.
My dishwasher had a small leak which must have been going on for years and I never noticed until I smelled mold from the rotted the wood sub-flooring. My Sear... read full review »
Aquascape Designs
Beware of there water garden products!
Aquascape's pumps are a total failure anddisaster! I have had to replace mine 6 times in 2 years. There underwater lights are not any better. They leak and short out. Some people consider their product the "Cadillac" of pond products but I say it's more like the lemon of the industry. They try to hide the problems and make you feel like it is your fault. I have just found out this has been an on going problem since the pumps were introduced in 2002 involving 10;'s of thousands of pumps. Some one should start a class action lawsuit! read full review »
La z boy
Defective furniture was delivered to my home. la z boy has refuse to refund my money or replace furniture. read full review »
Second Home
I guess you get what you pay for! It's sad though this store offers a wonderful service to the public they just don't have what it takes to make it work!! In this store first time home owners can get all kinds of things cheap..they are supopose to be refurbished and in working order..they do offer a guarantee..sadly the items break down the day after the guarantee runs out..we have bought a washer that worked until the day after the guarantee ran out..now it stops on certains cycles and the only way to get it started again is to beat... read full review »
Indian Creek Landscaping
Stay away from these guys!!! They'll overcharge you for infested plants, and when the plants die in three weeks, they'll never return to replace them; they won't return the phone calls, and they even have a disconnected work number listed in the phone directory. I'm currently filing a small claims suit against them, and the attorney general is looking into their business practices. The owners name is Chad Wilkins and once he finds out that he has an unhappy customer, he'll dodge all calls. I recently paid $6000 for a... read full review »
Mr. Plumber
If you hire Mr. Plumber, Howell, NJ, be careful. I thought I hired a licensed master plumber to work on my bathroom. Mr. Plumber and his assistant broke my main water valve. My basement was flooded and they took no responsibility. They turned off my neighbor's water instead of mine causing more water to flood my basement. Mr. Plumber took no responsibility for his negligence. I was on my own. Mr. Plumber did not even have the decency to to call back to see how we were doing, until after complaints were made. Mr. Plumber told his insurance... read full review »
PMD Furniture Direct Dealership
After a 17 year run and an extremely successful career as SVP of Development with Blockbuster Inc., I knew it was time for a change. I didn’t want another corporate position in another big city, working for another big company. I wanted to live where I chose, to be my own boss, and to have the opportunity to live the lifestyle I was accustomed to while having the time to enjoy life with my family. PMD has given me all of that and more! Just one year into this opportunity and I am fully capitalized, inventoried and merchandised with no... read full review »
HarmonyOnline.com
On or about April 15 I ordered a sheet music caddy from Harmony Online. My MasterCard was charged $599 on April 15.
About May 2, when I had not received the product nor any notification that it had been shipped, I called their 800 number and actually got a live person (this was to prove to be VERY unusual). I was told that the product would ship on Monday, May 5.
About May 19 I called again and after several attempts got a live person and was told that this delay was unacceptable; that they would issue a 10% discount (never appeared... read full review »
Aaron's Sales And Leasing
I got furniture from aaron's and i lost my job and aarons came and got the living room furniture . The friday before they came and picked up the furniture i paid $300.00 and i was told that that would go toward the stove and refigirater that i got also that i needed to keep. I just got a letter today stating that they are taking me to court . Aaron's suck big time. read full review »
Schmidt Quality Constructio
I am so angry right now. Last year this company did some work for us. They needed access to the basement wall through the first floor. They moved our central air conditioning unit to get to the place they needed to be. When the work was done they disappeared without putting the air conditioning back. We called and asked them to come back. They did. It was winter then and we could not check to see if the AC was working. Now it is June. It is hot. We turned on the AC. It did not work. They had given us a letter stating they would come out in the... read full review »
Kmart/Sears Kenmore Grill
I recently bought a grill for my husband for his birthday July 10th, the next day July 11th it caught fire the hose and couplings had leaks so the gas under the grill caught fire. It burnt and melted underneath the grill. We called Sears for repairs, the technican in a sears van and sears uniform came to our house the next day. He explained it would be 2 weeks for all the parts to come in, but he would suggest we get a new grill he said they will even deliver it to the house. So we called Kmart the manager was unprofessional and unwilling to... read full review »
Dean's Construction of OKC
He was suppose to paint a house. He left the plates off all the A/C vents, didn't finish a room, paint was not the right color and I believe he didn't buy the paint but "borrowed" it from his last job. He also took 6 months to do the job. Yes, 6 months which other contractors would finish in 6 days. I would not have paid him but the owner was busy and paid him without checking on the finished product and the owner Dean would not come back and finish the job once he had been paid. read full review »
Plummers Furniture
The leather on the sofa we purchased began splitting and shredding within a few months of delivery. We complained to the store and they told us to purchase a leather conditioner and all would be fine. But it only got worse. We again complained to Plummers and they told us we would need to contact the manufacturer, Actona Co. I emailed my complaint to Actona and they replied that Plummers was not a customer of theirs and I should go back to the retailer. This process has been going for many months and the sofa is now in a horrible state and totally unusable. read full review »
Whirpool Washing Machine
Its 4months old we bought the washing machine... the spinner is in repair, water cannot be drained off from the machine, no response from the dealer or the service... personnel concerned in spite of numerous calls... read full review »
Conns-parts/service dept
This company's part and service department has the worst customer service i have ever seen in my life. I called to report a problem with my washing machine that was under warranty. The tech came out and said there were a couple parts that needed to be replaced. Since the conns company is not located in Tyler Tx I was told to contact the dallas part/service dept to place the order. I placed the order a month ago and still have not received a single part at all. One week I would receive a call from gloria saying that the parts were shipped... read full review »
Asshley furniture
My husband and i bought a couch and a recliner at ashley when we moved into our 1st house less than 2 years ago and they have had to repair the same things 6 times already plus more keeps going wrong with the furniture. They refuse to let us have our money back and told us that they will not even replace the furniture with a new set, they will just fix it until the extended warrenty runs out and then its our problem. They don't return our phone calls and are extremly rude everytime we call them. they now want to come take oour couch out... read full review »
New England Appliances
We have purchased a dryer at NE Appliances. My husband had picked it up and installed at our new home. The next day I've learnt that we were given the wrong unit, cheaper and with fewer futures. We contacted the store to make an exchange and we were told they can only do it if we, ourselves, bring the wrong unit back. My husband's working hours overlap store hours and we did not get a chance to tbring the dryer back. We finally decided to use it, and we contacted the store for a refund of the price difference and we were told basically told that it is our problem since we have use the dryer already and we were asked not to waste their time!! read full review »
National Home Proctection, Inc.
My husband purchased this home warranty. My first claim with them has been a nightmare. The contractor basically stole our deductible and NHP is unwilling to follow up with them or change contractors. Customer Service people are rude and unfriendly. read full review »
A & E Factory Service/Dishwasher
I have a service contract with Whirlpool that expires in 2011. On July 15, after a long waiting period to get service, I was told the part for the dishwasher would be delivered to my door by UPS in 3-5 days and I was to call A& E Factory Services so that the service man could come back and install the part. The installation date was today, July 22, 2008/ When I called to inform them that the part had not arrived as expected, I shocked at the unprofessional and rude behavior of the representative who took my call. A person needs a friendly... read full review »
The Tile and Iron Studio
I ordered a hand-made address plaque from the Tile and Iron Studio, for two friends who just got married and are starting a new home. I received an email stating that the company would need longer than I anticipated to produce and ship the item by the requested date (the date of the wedding). I asked if there were any way to move the delivery date forward, as I was trying to have the item in hand by the date of the wedding. I received a short email back from Steve Chwedoruk stating that they would move my order to the front of the line. I... read full review »
Safe Home Security
A Non-certified general contractor came to my home to install the system in July of 2006 and drilled two holes in my walls that I had to repair. They came back to install properly and I signed up for autopay through my checking acct and they made me sign a new agreement. The system stopped working because it does not work properly with my phone system, I've always had Vonage but they say I must have switched. I was told that the autopay did not charge because they were getting "jibberish" and needed to send a repairman. He came... read full review »
Home Furniture
We ordered a large amount of furniture at the end of February/beginning of March 2008. We still do not have all of our furniture in good condition; now at the end of July.
We are on couch #3 due to very obvious defects like a rip on the bottom of one and a weird lump on another. We just got our chaise lounge that was ordered 5 months ago and multiple buttons on the fabric are loose.
They went so far as to try to give us a display model of a sofa table. Quite obviously a display model when you leave the hang tag underneath. When they... read full review »
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