I had to call for a locksmith because I was worried that my last key for my car was going to break. I called them, they told me that it would be about $155.00 for the first key. They came out, then I was told that there is an additional fee of $55.00 just for them to come, and if I wanted a second key it would cost $29.00. After the job was done, he informed me that he never made a key for a Kia before. It took him longer than he expected. He gave me a bill for $309.00 I told him that that was a lot higher than he had quoted. He now said he... read full review »

Last August I bought a Sears Kenmore that worked for less than 2 weeks. I wasn't worried, I had purchased a 3 year warranty. Beside this was Sears they would stand by their product. Then followed 8 appointments in which Sears did everything to not replace the unit. They replaced it's condesors and piping, it 's electrical switching. The Sears technicians even put in their reports that the unit was not repairable. I estimate they spent much much more than the unit was worth ($230). Finally this past April, a department at... read full review »

If Dave's Crazy Tool Shed already scammed you, like they did to me, here's where you can contact them: They're hiding behind the sign "Boston Computer Group". General Information - Asset Management: [email protected] General Information - Distribution Services: [email protected] Sales Information: [email protected] Human Resources: [email protected] For all sales, purchasing, product, and customer service questions contact: BCG Support Within U.S: (781) 662-7220 Email... read full review »

This company has not paid any of my invoices for over 1 year and owe me thousands of dollars for services rendered and are not making ANY attempt to try to pay anything at all. I am now having to file a lawsuite against them. They have vacated their offices and I had to track one of the partners, Aram Guluzian, down at his home. By the way, Aram is inthe process of buidling a multi-million dollar house on the waterfront on Davis Island! I hope that he enjoys his new home! The other partner, Johm Lum, does not return my phone calls to his cell number. read full review »

on 5/1/08 we met John for initial estimate, he suggested - Oakpaver product, gave us the product brochure and estimate. 5/13/08 we met John again, gave him the drawing and dimension/size, picked the product, John gave us an estimate $3800, labor and material total, for retaining wall installation in the back yard and front, and burying the downspout with a clean out joint, he took $1500 deposit and wrote he will start on 6/2/08. On 6/2/08 and 6/3/08 John did not show up. We kept calling, he replied on 6/3/08 said his daughter had an... read full review »

I want to warn anyone who might be thinking about working for this company or seeking their services. Not only did they make my work life hell, they also ended up owing me money that they refuse to pay back. I know that they treat their customers about as well as their employees and there are plenty of people who will attest to that. When I applied to work for Springstead Engineering I was supposed to be applying for a part time job. I am only a college student. Upon obtaining the job they automatically assumed that I would work full time... read full review »

I spend 425.00 on willow hybrid trees. When they arrived they were just twigs, but I thought okay, there is a 90 day guarantee so I will just send them back if they don't grow as fast as the company claims. Almost 90 days later, the twigs have no leaves. I contact the company and they tell me to perform the scratch test to see if they are dead. They are not dead, but still no buds. The company refuses to replace they trees that I assume are dying because they claim they are not dead. The 90 days will be up and I will not receive replacements nor will they refund my money. Very Annoyed. read full review »

Symanteccs at digital river is saying my antivirus is due payment. I paid for one year on April 28, 2008. The sum of $59.99 for one year. My order number is 4294811112. I would like to have this cleared up. read full review »

Just over a year ago we purchased the Andria sofa package from Argos direct. When they arrived everything seemed fine until 5 months down the line the arm collapsed leaving jagged wood protruding from the underside of the sofa, (not good when you have a small baby crawling around). We contacted Argos who sent out an upholsterer who said that the timber used was totally unsuitable as it was full of Knots and therefore very weak. On receiving the reports Argos sent replacement sofas out and we thought at the time that this was good customer... read full review »

Opened a tarp to see if it was as per discription of what I ordered. Also to see color ( it is described as tan but it is'nt quite what I would call tan.) Well the paper work inside the box spells out the return policy right on the invoice. BUT there is a catch. On the outside of the shipping box there is a different statement re: returns. It says you can not open up the packaging of the tarp. Well my gosh how are you to see if what you ordered and what is in the package is the same???? Once you open the package you are stuck with the... read full review »

I bought funiture in March 2008 it is know July 2008 and the stuff is falling apart they want to send a repair man. I do not wan the stuff fixed I want my money back and they can take the junk read full review »

Where do I start? First off my experience with LG corporation has caused me to shout it out loud to avoid this company at all costs and don't be fooled by their clever advertisments and flashy looking products. The quaility is not there. The customer service is not there and the compasion towards the consumer is non-exisitant. The story starts off with a purchase of a new LG dishwasher 5811 in April 2006 (installed and in use by July of the same year due to renovation). From July 06 to April 08 the DW seemed to operate good. It was quiet... read full review »

I tried to purchase furniture covers for my crate furniture. I started the process, picking out different fabrics in May 2007. After choosing different fabrics and finding out that they were no longer available, I found a fabric and ordered covers for a love seat and a chair, along with arm pads for each. I ordered over the phone in July 2007, my credit card was charged, and I waited. After eight weeks (I was originally told my order would come in 6-8 weeks), I called and was told the company was running behind and it would another month. I... read full review »

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DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY!!! They quote you a price of $39.99 just to come out to assess your problem and from $35 for replacement locks then your bill for two locks ends up being $400!! They are a complete and total disgrace to the business community and capitalize off innocent consumers. The business name DEPENDABLE LOCKSMITHS is just one of many names they use and when I called again to get more information the gentleman who answered the phone told me that "they don't really have an office" which... read full review »

The Complaint detail of this furniture company, of they represent themself, a hard working company. The thing I disappointed, Pissed off that They can not spell my first name right on the reciept, for the item I brought there, and I will not to buy there anymore. I told them, and I call them, to informed them that you mistaked put down the wrong name, on the reciept, and they told they change my address, but not my first name. read full review »

Buyer Beware on purchasing a home with this builder (Bill Lalagos, Casey Leonhardt and Rick Leonhardt) have lied with repairs, on water issues, have not owned up to contractual obligations. Not paying the contractors off so now I have liens pending with such contractors they have not paid. Failure to disclose water issues within the development of a high water table dangerously close to the footings/foundation, shoddy construction, not owning up to warranty repairs for the 1 year period and some are severe that can result in a fire hazard... read full review »

Purchased a Canadian Tire YARDWORKS 24 V cordless lawn mower May 04 2007. Worked well last summer. Stored over the winter as per instructions on page five of owners manual ie. Store fully charged for not more than 6 months with the average temperature below 10 c. This spring lawn mower would not take a full charge and would not hold a charge making it impossible to cut the lawn in one session. Took the top off the mower only to find that one of the two 12 volt cells is distorted in appearance, the other one is fine. I called Yardworks toll... read full review »

Approximately 4 weeks ago I purchased 2 lazy boy recliners from Conn's in the White Settlement area of Fort Worth, TX 76108. The chairs were delivered at the promised time. That was the end of "customer service". One of the chairs was broken (wood frame under the chair is split). I have made repeated calls to the store but have gotten nowhere. A furniture repair place (Kelley's) did come out about 2 weeks later and said that the chair could not be fixed. I later received parts from a furniture company??? with no... read full review »

Bought the Yardworks Cordless Electric Lawnmower at end of season last year, used it twice this year (could barely cut the grass and would not hold a charge, and now it won't do anything though the light indicator on the side of the mower says that it's fully charged. In other words it's a lemon. Tried to return the mower to Canadian Tire but of course they gave me the popular song and dance of shirking responsibilty for the product and basically telling me to contact the manufacturer directly. It's obvious this product i... read full review »

I thought Maytag stood for quality...NO MORE! Do not waste your money as I have. I bought 3 appliances in 2002...a Neptune washer dryer set for over $1800 and a dishwasher for over $500. The Neptune washer replaced a 30 year old washer that had earned it's right to die!! In 2007 the Neptune washer (Model MAH5500BWW) motor control ciruit board died and the door gasket was badly molded...we were never notified about the class action suit on the gasket however. So to save labor, we ordered parts for $283 and installed them... read full review »

We received The Helman Group Model CFF-930 Chocolate Fondue Fountain as a 2007 Christmas present. First tried to use it July 26, 2008. Motor turned too slowly to adequately lift the liquid, then quit entirely. Called the Helman Group July 29, 2008. Customer no-service rep admitted motor and/or gears were defective. He informed me the model was no longer made. Also informed me the warranty was 90 days from date of purchase, which although bogus, we understand. I suggested we would pay the difference for the newer, upgraded unit. In... read full review »

Last month, when we had a fault code come up on our dishwasher, my wife called the Clark Appliance company, from which the previous owner purchased our washer. Since there didn't seem to be anything functionally wrong with the washer, she asked if there was a way for us to clear the code, but we were told that a service call would need to be made to correct it. The service man showed up late, hit two buttons on the front panel of the washer and cleared the code immediately. For his 5 minutes of work we were charged their standard $119... read full review »

This is the complaint I filed with the BBB.. At the end of June, 2008, I contacted Mr. Richard Thompson of Rich Landscaping and Design by phone to arrange a time for him to come and investigate a problem I was having with my pond. He agreed to come out on July 1st. The evening of July 1st, he called and stated that he would not be able to make it. I had taken off work early to meet him and he called to cancel at the last minute. We agree for him to try again on July 3rd. Mr. Thompson got lost trying to find my place despite having given... read full review »

Unauthorised withdrawl of money out our bank account, 3 big Bills and we are pensionres and have no money left read full review »

I purchased furniture on line after being told that I could not get the furniture in the actual Ashley store. The furniture came damaged. I gave them time to repair the furniture and they told me that they could not repair the furniture. I had the pieces of furniture they picked up 2 pieces. They still have my money and I can not get my refund even though they keep telling me that I am going to get it. It has been seven months. Can anyone help me I spent alot of money on this set and I am a single parent. read full review »

I purchased a Simplicity Prestige 4x4 lawn tractor that has been nothing but trouble. The motor went bad at less than 10 hours of running time and the transmission was just replaced and the tractor has less than 50 hours on it. After the transmission was replaced I was assured the tractor would run like new. I ran the tractor up and down my lawn and the transmission started acting up again. I called the dealer and they sent out a mechanic to test the tractor and he said the tractor was under powered and would not work on my property. The... read full review »

I called the 800 number to have the account secure removed from my account because my account is in a debt consolidation program and I have cut up my card. The person who answered, argues with me and kept saying that I did not need to get rid of it. I told her I just wanted it taken off and she kept arguing with me until I just had to hang up because I could get no satisfation. I think it is a disgrace to hire people who will argue with a customer like this. read full review »

My husband and I bought a repo'ed mobile home and were assured that everything was connected properly. Only to find out two years later that it was not and the flooring around the air conditioning unit is now gone. One of the air vents underneath was not hooked up and most of the air and heat had been heating and cooling under the house instead of in the house. When we call the insurance company that Luv's set us up with, they said since it was an on going problem that it was not covered. That however was not the only... read full review »

In June of 2008, I took my 90 yr old Grandma to Warehouse Furniture Outlet to pick out a a new mattress and boxspring set for her new residence. Ricky was our salesperson. We asked to see the ones they had on display outside, since they were on sale. Instead he showed us the more expensive sets, like pillow top and memory foam. Grandma told him she didnt want any of that type, just a semi firm mattress. She tested all the one he showed us, again telling him she wasn't interested in them. Finally he showed us one she liked, and said for... read full review »

On April the 9th I purchased a Charleston style sofa for $1903 dollars. It was to be delivered by May 5 th. We started receiving letters shortly after stating that it was on backorder- no problem! We eventually stopped receiving letters and still had no sofa. I forgot to mention that we paid with a check (Big mistake)! The first week in June I called to find out why we had not received our sofa, after one hour on the phone, it was determined that the store had entered the wrong phone number into the system and our sofa was sitting in a... read full review »

I bought an IFB microwave oven that stopped functioning well within warranty. IFB did not respond till the end of warranty; every time we complained, only to have a number, and to realize later that their support desk closed the ticket without even attending the problem, with a comment that the problem was resolved!! I have never seen such a fake service support for any product from any company I have so far. It is currently lying as a junk and I am currently using another one from a different company without problem. I suggest everyone, who see this, not to buy any product from IFB, as they have nearly fake post-sales support. read full review »

I was presented with a bill for $80, 000 for services that I felt were not performed. The contractor, Peter C. Seidel, requested that I sign a promissory note to him and that he would send details of the expenses which we would then negotiate. He failed to send me any detail of the work he supposedly performed and took me to court, suing me for $80, 000 plus $10, 000 in attorney fees and costs. The work of this company was incomplete and not professional. read full review »

NEW WORLD Movers - SCAM!!! Do not use this company. I got a quote for $595. Extremely proximate move of apartments (not too much stuff). I even told them I had stairs and there was a walkway (which $300 was later tacked on for). The movers did OK, but as they were moving (they arrived 2 hours late), one of them rushed me through paperwork to sign without explaining it and I never recieved copies of the paperwork. I was already all packed up with my wn materials and thought I would be all set. i also had extra boxes, bubble wrap and packing... read full review »

SCUM SCUM SCUM ALERT: These con men could not be scummier! We know so many people who they've ripped off that we're amazed no one has taken a wrecking ball to their little rat's nest. Hope to see these vipers in jail some day! read full review »

I have a an air conditioner/ heater window unit for my appartment that the air mover motor failed two years ago. conns service piced up the unit and lept it for 7weeks to repair and when it was return "fixed" they installed it and advied that it would start to cool, 30 mins later electrical smoke apeared and the unit was burning inside. the unit was unplugged and service came out 3 days later and kept it for another 3 weeks. No smoke this time but it never cooled like it should. this June it wasn't cooling at all and service... read full review »

I ordered Time Warner service with cable for $39.95 and internet for $29.95 per month. After receiving the first bill, I found my monthly payment would be $96.74 because there are various extra charges that I would in no way be aware from their website when I placed the order. I was not told about those charges when I called to schedule the installation, either. Today I spent more than 50 minutes calling Time Warner. I was transferred back and forward from "custom service" to "retail" many times before I could speak to a... read full review »

They are the most unprofessional company I have ever dealt with. THE OWNER ESPECIALLY!!! When you have a question about an astronomical bill and you get a rude, obnoxious response to it, it sticks with you. Don't waste your time with this place. read full review »

Was told about the $75 minimum fee no matter what the problem with my fridge was. Was prepared to pay that, as my research indicated that is the average hourly rate paid for appliance repair nationwide apparently. However, technician spent 20 minutes, cleaning out a drain from the defrost system of the freezer in the fridge, replace no parts, and charged $198.00! I called customer service to complain, and spent 1 and 1/2 hours on the phone speaking to a Mary J in customer service whose job is apparently to wear complainers down. I kept asking... read full review »