REPAIRED 4 TIMES, STILL NOT PERFORMING RIGHT, AGITATOR AND PANNEL WERE REPLACED. WHAT IS THERE LEFT TO DO? WANT ANOTHER MACHINE, BUT NOT THIS MODEL read full review »

Ordered furniture in January 2008. Never received. Cancelled order in May and never received money back. Company states they did not have the transmission equipment necessary to refund money. Requested letter of credit to submit to creidt card company never received. read full review »

I bought a Hisense washing machine in Octber 2007 - hifi corporation delivered it home. In March 2008 this machine did not work properly. I phoned hifi corp only to be told that they cannot help me as i could not produce proof that i purhcased the goods ther. The Indian lady was extremely rude and unhelpful. I then went inpersonally and was told to go to my bank and get a statement and only then will they help me. They have a copy of the delivery that was made but this is not good enough. I was not able to use my machine since as it flooded... read full review »

Our home has been two years in the planning and building. Over a year ago I went to Rock Tops in Saline, MI and met with David Gough. Our architect had specifically designed the kitchen island to be a “showpiece” of the home. It was large (5’ x 9’) but designed so that a single piece of granite would be used as the countertop. At this meeting, I told David that we needed the kitchen island to be a single piece. He assured me this would be no problem. 2 months ago we again met with David to begin to finalize our... read full review »

I have tried to cancel the so called subscribtion over the phone and by email. There is no one to answer the phone. You will be on hold indefinitley. The emails that were sent out do not get answered. This is Fraud at its simpliest form. What a bogus compnay. read full review »

Purchased 5 Kitchen Aid Appliances in 5/02 when re-modeling Kitchen. All have had at least one repair. The Refrigerator has had 2 repairs for the same problem once in 2004 and one this year. I have called Kitchen Air as a consumer of their products to see if they would assist in the latest $500.00 repair to the control panel and since I have been out of a refrigerator since 7/30/08 due to a back ordered part???. Sherill who could care less, told me that since my refrigerator is older than 4 years, they would not assist in any way. When I... read full review »

Alan Martinez, owner, installed our skylights and metal roof on new construction. The roof has drips happening underneath, between the metal and the tar paper. He is refusing to come out and repair the leaks, even with the warranty he gave us. read full review »

We bought a GE built-in oven from western appliances and paid for the delivery as well as 4 years warranty.We opened the box the same day that it was delivered. The box was filled with broken glass. The oven seemed intact and new. We called Western Appliances and they said that if there is nothing broken then we don't know why there is broken glass in the box. They told us to install it. After installing it, we realized that the door does not stay completely open. The next day, we went to Western Appliances and they assured us that... read full review »

My Mother purchased a hot water tank from Sears about 4years ago with a warranty. As of June 2008 it stop working. She called the repair department they came out and fixed the problem. Two weeks later it stop working again. They came out order a part (heat coil) that took awhile to come back. Put part on it worked soon as the technician left it quit again. Call customer service that lied to us about dates coming back out. Now the technician says it is a bad switch. They scheduled an appt. for August 22 then moved the date to September 2nd. It... read full review »

Was using the Ultrex cookware, the pan blew up damaged our stove, couch, hardwood, carpet, and oh yeah destroyed the pan. read full review »

This is with regard to the poor quality of service displayed time and again by both the LG customer care executives and the LG service engineers which has made me resolve not to indulge in any other LG product again. Only the lowest level of customer satisfaction can be the outcome of inefficient and untrained CCEs who for some reason miscommunicate every time to consumers like me. I don't want to get into the details of the nightmarish experiences I have had with the poor level of service displayed by LG. You are losing customers as the same pace at which you think you gain them. PATHETIC!!! read full review »

I ordered purchased 2-twin pillow top mattress & a Crunco dinning room set w/2xtra chairs on June 28, 2008. I was told that I had to pay for the dinning rm set before they could order the set new w/the addtnl 2-chairs. So I did... I followed-up about 1-mth later to get the same story, "your merchandise was not on the truck" On the 8th week I stopped by on Aug., 24th at 2:30pm and got the same story, the manager did not have time for me, rudely stated he currently has other customers and did not have time for me right now. I... read full review »

We hired Window World of St. Louis to remove and install 13 windows. First they showed up 4 hours late, then rushed to get the job done while it rained outside. They kicked out the old windows, not putting drop cloths down inside. In our spare bedroom, they did put a drop cloth down, but managed to severely scrape our newly-finished hardwood floor. There is still caulk on our kitchen cabinets, and the stickers still remain on our windows. They did not clean at all. The worst part, though, is what they did to our siding. We were debating... read full review »

I have 2nd $1300 pillow top serta king mattress within 1 year. Both formed sinkholes on both sides. Wake up with sore backs. What junk. I am going for my money back or exchange for a good old plain firm mattress. Probably will end up putting this out to the curb, and write it off as a loss. Where do we go from here after 2nd replacement... junk junk serta products stink just like the wet sheep on their products .this seems to be the standard complaint from many people who own this junk. Can’t wait to get rid of it real soon read full review »

PURCHASED A 12 INCH TASK LIGHT REQUIRING 8 AA BATTERIES. IN MINIMAL USE OVER A 3 DAY PERIOD, THE BATTERIES HAD RUN DOWN AND THE LIGHT WAS DIM. RETURNED IT TO HOME DEPOT FOR A REFUND. WENT TO WALMART AND BOUGHT THE SAME ITEM - IT PERFORMED JUST AS BADLY RUNNING DOWN 8 MORE BATTERIES IN A COUPLE OF DAYS, AT MINIMAL USE. DECIDED TO GO WITH A PLUG IN PRODUCT. read full review »

They will not deliver my order after giving them over$2, 000.00 deposit. They advertise they are the manufacturer, but, they cannot deliver or return my deposit. Isn't this fraud!!! read full review »

2 months ago I bought an entertainment center from linders furniture which cost $1, 565.85 I was happy at first with the product but then this is what happened. The wood grain began to peel and one of the glass doors fell off! I came home one day from work and their it was on the floor broken in pieces. I looked at the hinges and saw that the screws came off the hinges. That struck me very wrong and suspicious so I took a closer look and found a piece of cardboard inserted into the tiny holes. Apparently when the guys that delivered the... read full review »

Northern Illinois Fence and Fox Valley Fence & Supply Co of 320 W Lincoln Hwy, Cortland, IL 60112, did not complete the installation of the fence promised. Numerous safety, building code, manufactures installation, and cosmetic issues have not been addressed. As you follow the time line of events you will see that I have made multiple attempts to meet with, talk to and email Fox Valley Fence to resolve the issues with the incomplete installation of the fence. Fox Valley Fence refuses to meet, call back or return emails. June 2nd... read full review »

Last fall, they put in 2 skylight in our sun room. They leaked during winter. Superior came and said problem was in trying to join one layer of shingle to two. I said that they should have told me I needed to re-roof. They said they did. They didn't. They refused to do anything to fix the problem. Superior is inferior. read full review »

I purchased an ELENA washing machine on 29th April, 2008 from M/s RECO Electronics, Asansol, West Bengal, India. After installation in the 2nd week of May, ’08, as per instruction, on the following day the machine was switched on for trial-run without load & it was stopped automatically within a very short time & the program selector knob fell down on the floor & the matter was informed to the service center at Durgapur. The new knob was fitted finally in the middle of August, ’08 when it was detected by the... read full review »

I purchased an ELENA washing machine on 29th April, 2008 from M/s RECO Electronics, Asansol, West Bengal, India. After installation in the 2nd week of May, ’08, as per instruction, on the following day the machine was switched on for trial-run without load & it was stopped automatically within a very short time & the programme selector knob fell down on the floor & the matter was informed to the service centre at Durgapur. The new knob was fitted finally in the middle of August, ’08 when it was detected by the... read full review »

We were referred to this company through the christian radio station 99.3 KLTY so we thought is would be safe. Several months went by at a rate of 11.9 Cents per KW so needless to say we were happy and seen no reason not to be. We went out of town for two weeks in July and expected our bill to be cheaper. When it arrived in the mail, much to our surprise our 11.9 cent rate jumped to 19 cents per KW and our bill was $100.00's more then the previous month despite the fact we had used HALF the electricity! I called to inquire why... read full review »

Started with phone call around 11:00 am. After get disconnected three times, I tried online support. This is the actual text from an online support discussion: An agent will be with you in a moment. Thank you for your patience. You are currently number 2 in the queue. You have been connected to TTD James . TTD James : Thank you for contacting Charter. This is James. How may I help you? Kelly Rosky: Hi, I typed in a lot of information while I was waiting in the queue - di d it not come thru? Kelly Rosky: hello? TTD... read full review »

Scott Lathe of Gasfix was asked to supply a quotation to fix my pool heater. When the cost was about $1300.00 I told him I would need to get a second quote, This is just good business. I told him I would pay for the service call if I did not use his services. He returned the next day and removed the heater. He was charge by Hamilton Regional Police and they told me he has done this in the past. I am sueing him in small claims court. If anyone has been a victim as have I, contact me and I will help get your money back without any costs to you. read full review »

we purchased a perfect serta mattress in September 07, from day one it had a bulge in the middle, thought it would go away, did not. we called sears co. where we purchased it, they gave us a phone number to call Serta, called the number they said we had the wrong number to call in complaints, did not give us another number to call. since we would be away for a few months we decided to wait until we returned and try again, we are very displeased with the product, our friends probably will not be buying this product, we wanted a service rep to... read full review »

I purchased furnirure from Ashley furniture store on 8/21/07with 0% intrest for 12 months. With $973 to be paid before 8/21/08. I admit I am a procrastinator but on 8/21/08 Iwent into the financial office to pay this balance . the gentleman informed me that i would have to pay this over the phone. ok . so i go out to my car call the company from my cell phone and make a payment over the phone, all is good. until one week later when the check has still not come through my account, so i call them back, explained all of this and they inform me... read full review »

After less than 2 years, deep depressions on both sides of a pillowtop king size sealy posterpedic mattress. We were never advised this mattress must be turned atleast once a WEEK!!! Customer Service is horrible - we never received any information from the original store (no longer in business) about warranty. When we finally got to Sealy they argued we did get warranty info - Getting Sealy to answer the phone is impossible - we are responsible for the cost of returning the mattress' AFTER they approve and state there is a problem - we will NEVER EVER buy another Sealy product read full review »

Hilarys sent the wrong blinds refused to pay back my deposit and don't reply to any letters sent and send letters demanding payment for a product i did not order. They are a very bad company with no customer care its just about the money with them. do not use them. A local company would be a much better choice. read full review »

I have booked a flat in Nitishree housing, NH-24, Ghaziabad (UP), Due to some reason company was not able to start the construction work. So we have demand to refund the money which they have taken during booking. The amount was 3.50 lacs. After many discussion they have refunded the money after 9 months and deduct 10% amount. Where they have refunded full amount to others. My concern is that they don't have any policy, second if the fault is not ours and they have used our money for two years then they have not any rights to deduct 10%. So my request is to help me to get the same money from Niti shree. read full review »

Since I found this website recently, I figured I'd tack on this issue as well as my recent one. My husband and I found a close-out high-end Cali King mattress on the show floor of this store in Hanford. I had eyed it at least a month before we bought it, because we were buying a a house and couldn't afford it at that time. Well the loan fell through and we got our lot deposit back, which is what we used to pay off the mattress. We had been allowed to put a small deposit down on the bed and pick it up a few weeks later. All our... read full review »

I purchased a couch and coffee table on june 4th i as told there was going to be a 2 week delay due to the high volume of customers wanting the same couch. 2 week later i get a phone call from the automotive system telling me make space for the shipment that will be arriving in 2 days. I got ride of my couches and got ready to get my order... no 1 showed up!!! I called back the store they told me i have to go and pick up the coffee table, and the couches where only going to be in, in another 2 weeks. SO NOW IVE BEEN SITTING ON THE FLOOR... read full review »

Hi, I signed up for 3 years home warranty with NHP when I got a call from them. When I called them up to fix Oven and Dish washer, they denied both the claims. I asked for a refund of my money for the 2nd and 3rd year, they did not give me the full refund of 2nd and 3rd year. Any body interested in going for a law suit against them, please let me know. read full review »

On January 17th 2006 we purchased a French Door 22 CU.FT GE Bottom Freezer Refrigerator Serial # VH047785, Model # PFS22S1SBSS, and on April 30th 2008 it stopped working, almost losing all our food and meats, I pulled it out and noticed the Evaporator fan was not working, it was a small DC Fan with a Circuit Board, I temporarily put a small fan we had on the evaporator and it started to work. The next day I called an independent small appliance repair company, they new immediately what was wrong, the Fan and Circuit Board had to be... read full review »

Several months ag0, I ordered impact windows from Elite Screen Co. After 6 months, I still have not received them. I now find out the company does not have any money to buy the windows to be installed. They cannot supply the windows unless I send them money in advance and then they still cannot guarantee delivery. I ordered the windows well in advance of the hurricane season..Now I am out thousands of dollars and have not windows. & they do not have the money that I gave them, in good faith, to return to me. read full review »

I scheduled the (non) service with this company through Jenn Air. I was promised they would arrive between 8-12. When they were 3 hours late I called the service number and got a horrible run around. They said they might be there before 5. I wish I had not bothered with them. I lost a day pay for this nonsense. There must be other people who can fix this junk. Margaret read full review »

Add me to the list of dissatisfied customers with Bad Boy, except this time it's there new Burlington Store. I just got the call that the appliances that we ordered over 3 weeks ago and were expected to be delivered tomorrow when we move into our house will not be delivered now until WEDNESDAY. We have a 1 year old child that needs milk and food, so now we're supposed to keep everything in coolers! The worst part is, when I told people that we bought our 4 appliances there, they said that this would probably happen. I thought no way... read full review »

I hired MT Hanyman Service/Michael Tussey to install roof trusses on 30' by 32' garage on July 20, 2008 and signed a contract with him on said date. The agreement was I would pay $150.00 up front, which I did, with another $200.00 to be paid upon completion of job for a total of $350.00.The contract states that the job would be completed by July 26, 2008.He then called for 3 weeks ina row with excuses as to why he could not come to do the work. I finally had to hire someone else to do the job and pay out another $300.00. I asked Mr... read full review »

I had sheet vinyl flooring installed in a kitchen/dining area/hallway and bathroom. Because it was several rooms and to avoid more than one seam, the flooring (materials and labor) was $3000. It was to be installed over the existing floor since my house is on a concrete slab and I didn't want it directly on the slab. I let the installers in and left for a few hours; while I was gone, they ripped out the old flooring and started laying the new one on the slab. When I got home and inspected the floor I had no idea what they had... read full review »

WE PURCHASED 4 SOFAS AND 3 CHAIRS AND A OTTOMAN. WE ORDER TOOK ABOUT 7 WEEKS TO RECIEVED. WE PICKED UP FURNITURE. ONCE WE GOT HOME ONE COUCH WAS DAMAGE UNDER A PILLOW WE TOOK IT BACK AND HAD IT REPAIR. MY DAUGHTER AND I SPLIT THIS FURNITURE BETWEEN OUR TWO HOMES ON SAME PROPERTY. THEN ONE NIGHT MY HUSBAND NOTICE ONE OF OUR COUCHES THE SEAMS WERE COMING APART. THEN THE OTHER WAS THE SAME. NOT SAYING MUCH I FINALLY ASK MY DAUGHTER ABOUT HERS AND SAID SHE WASN'T HAPPY WITH HERS. SO I CALLED KINDERS AND I PAID $50.00 FOR THEM TO COME OUT AND... read full review »