Placed Order for 2 beds 8/10/2008. website stated IN STOCK. After to many calls to count I finaly receive ... oh only one bed on 9/25/2008. Have tried to reach them every day after 9/25/2008 and can not get through on the phone. Left Many messages and sent 2 emails. Today is 10/01/2008 and I still only have one bed, that is useless to me. I have twin girls that share a room and I NEED 2 beds. I'm out $358.00 and can't afford to get 2 more beds. read full review »

Had bought a chain saw 08-08-08 Today I brought it in to exchange it due to the starter rope cord not recoiling in. The Manager Joyce Moore was rude to me, saying well its over 30 days and you have to call the company... she would not work with me in any way as I felt I being the customer and has their sign says up above their door "Satisfaction guaranteed" Well I sure wasnt satisfied when I left their store! I had to go all the way to Spring Hill mower on Deltona costing me $30 I didnt have even though its under warrantee to have... read full review »

I signed up for the at home rewrds trial period for $1.00 That was taken out of my account almost before the form was filled in. However, within a week another $14.95 was taken out of the account. My trial period had barely started and this company had no authority to take anything more that $1.00 out of the account. I'm about tired of these scams and I will be in the process of getting, or trying to get, something done! read full review »

It took them three weeks to put together a job they said it would take DAYS to do. THey kept telling us they could have our floors installed by a VERY SPECIFIC DEADLINE we gave them, kept saying, "Oh we have that in the warehouse, it won't take more than a day to get it done"- Turns out the warehouse is in another state, and they have to ship and then acclimate before they can install the floors. They waited until THREE DAYS before the deadline to even order the floors, so given the shipping and acclimation period, of course they... read full review »

Long story short: On 3 August I ordered a coffee table from CoffeeTableSuperstore.com - one of Mercantila's "companies". They delivered the table base on 19 August, but the glass table top was broken and the FedEx guy said he didn't even put it on the truck because glass was falling out of the box. So I called Mercantila's customer service number and left a message advising them about the damage/non-delivery. I also emailed them for redundancy and to have a written record. The next day (20 August) I received an... read full review »

What a nightmare trying to get a glass curio cabinet from CSN stores. I ordered in July '08 and finally resolved the issue in September after relentless tries of trying to get this cabinet delivered. First delivery they brought it in sections and the installer asked me if I knew how it went together! That should have been my first clue. Well after they searched the truck there was no hardware so they couldn't put it together. On the advise of the delivery company(Select Express/ Bush Deliveries) and CSN Stores I declined the delivery... read full review »

I just purchased furniture from EXPO Furniture Gallery located on 7310 Home Leisure Plaza, Sacramento, CA 95823. Their phone# is 916-392-3233. This was my worst experience ever. I just got married on August 28, 2008. My husband and I went bedroom set shopping and don’t know how we end up @ EXPO Furniture Gallery. Since we are newly married we were really excited about the whole bed set deal. My husband could only spend $100.00 a month payment on a bed set so I had a limit of $5000.00 for 5 yr finance. The sales manager of the... read full review »

In July, Jenkins Brothers construction began removing tile from the lanai of the condo unit adjoining ours. Friends were staying in the condo at the time and stated the noise from the jackhammering was distressing and close to unbearable. It continued for three days. By the third day, about one fourth of the tiles on our lanai were were broken, lifted, buckled, or loose. We contacted the contractor as well as the owner with the damage report, thinking they would want to file a claim with their insurance or otherwise accept responsbility and... read full review »

HE STOLE OVER 30K FROM US!!! Yes, he is a big rip off!!! Please check the Attorney General's office and the Better Business Bureau for this guy. DO NOT TRUST this fake!! His construction is horrible. He does everything backwards and tries to justify it. He really hurt some families and homeowners in this lovely state of NH. The guy just doesn't get it. No rest for the weary they say. This report is going to follow him wherever he goes and whichever website he makes and whoever or wherever he is. He knows what he has to do to change... read full review »

Hired “My Handyman” to install a modular shower enclosure (already bought) at a vacant cottage. Owner Tina Gleisner told me 3 hours at $84/hr unless they had problems & I authorized more. No mention of “trip fees” or other add-ons. For this double-market rate hourly fee, they were to provide 2 skilled craftsmen with a minimum of 15 years experience each (on franchise website). Only one inexperienced, unskilled young man showed up. When I met the guy to pay, I walked into a disaster. The job was not finished (no trim... read full review »

This company charges for merchandise but never ships the merchandise. I ordered 4 fans and recived 1 fan without the blades. They charged my credit card over $800. The fan I recevied is worth $127. I am still waiting for the credit. They do not return emails or phone calls. read full review »

I purchased the molds and was told they would take about 2 weeks. After 6 weeks I called and left several messages and E-mails with no response.I never even received my molds and was refused a refund. read full review »

The plastic washer drum casing failed after two years use. Water flowed over electrical parts and onto the floor, creating an electrocution hazard. The company has redesigned this part but has not issued a recall and will not make the repair. They have offered me the part free, but the labor will cost as much a new unit! I have contacted the Consumer Product Safety Commission. read full review »

Original Mattress Factory deserves a 1 out of 10, ie... as a last resort, you can weave blankets together to get better quality sleeping surface, if you run out of blankets... then consider a soft OMF product. The hardware is good, and a good deal, I had the frame set up in 2 minutes, solid, no tools. We bought 3000 worth of mattresses, sheets and bedframe parts to replace the ones damaged in a fire. We ordered the 'pylons' that were supposed to re-inforce the sides when the mattress is used as a 'chair', whatever the... read full review »

Hired this guy to do some kitchen cupboards for me, new doors for my old kitchen. At first I was just so excited to get them done I guess I was a bit naive. From the beginning he was hard to get a hold of, made stupid excuses as to why the cupboards were not finished yet. When we finally got them they looked OK - at this point I was 9 months pregnant and just wanted to get this ordeal over with - but soon after the paint started to peel. Fast forward to less than a year later, we called him to fix them and it took him 3 month to fix 4 doors!... read full review »

I bought a $92 service agreement on my sears dryer. I asked the service man to also check out why my Sears washing machine was not working properly and he told me that it would cost $80 for him to come out and look at the washing machine even though he was already coming out to perform the service maintenance on the dryer. This will be the last time I deal with Sears. read full review »

Our oven began beeping and displayed the error code "FO". We contacted Sears and they sent out a repairman who checked the oven and told us we needed an oven control module. He charged us $70 and the part cost $205. On 9/8/08 a repairman came to install the part and charge us another $137. On 9/11/08 the oven displayed the error code "FO" again. At this point I am starting to think this is a message from Sears to their customers. Again we called Sears and again a repairman came out but this time he said we needed a control... read full review »

Do not use this business. I was overcharge for a new air conditioner unit and they did faulty installation that cause my air conditioner unit to leak FREON. This unit was under warranty and they still charged me $500 to fill-up a 3 ton unit with FREON. Afterwards, I called another Plumber and they said this should have been covered under the warranty. He also said I was way overcharged for the price of FREON. I took this company to the BBB and they are still fighting. Do not do business with them otherwise you will get conned and not get a good product for all the money you have to pay them. read full review »

A&E Factory service is the absolute worst experience I have ever had in my entire life. They didnt show one time, they called and cancelled, they ordered the wrong parts. Please do not use this company at all costs. Their customer service deparment is rude and does not put the customer first. read full review »

GAME STORES SECUNDA IN SOUTH AFRICA ADVERTISED A 6 SEATER STEEL PATIO SET ON PROMOTION FROM 25/09/2008 UNTIL 28/09/2008. ON 24/09/2008 I CONFIRMED THAT THEY RECIEVE STOCK ON THIS SPECIFIC ITEM ON 25/09/2008. ON 25/09/2008 I WENT TO THEM AFTER WORK JUST TO FIND THAT THEY CLOSE AT 17HOO. I WENT BACK ON FRIDAY. FOR A WHILE I HAD TO WALK AROUND TO FIND SOMEONE WHO COULD HELP ME. AFTER FINALLY GETTING HOLD OF SOMEONE TO HELP ME, IS WAS INFORMED THAT THEY DON'T HAVE THE CUSIONS ADVERTISED IN THEIR PAMFLET IN STOCK. THEN AFTER SETTLING FOR OTHER... read full review »

Our Frigidaire stove that is a little over a year old, has a chip in the porcelain on the top of the stove. Since the manufacturer warranty recently expired, we contacted Lowe's as we had purchased an extended warranty at the time we purchased the stove. A service technician from A and E factory service came out on September 23, 2008. He deemed the defect to be cosmetic and had us sent touch up paint. Lowes states they do not cover cosmetic defects as part of their extended warranty. They keep referencing #4 under the General exclusion... read full review »

I purchased an electric Jenn air range 2 years ago and have had to call for service 7 times. Jenn air will not cover latest call. (oven does not work) They will cover the cost of the part but not the service, which could be up to $300. I feel that the range I purchased was a lemon and would like Jenn Air to compensate me for my service calls until I can go at least one year without a problem. read full review »

Recently, I needed to buy a new suite of furniture. I was persuaded to try Seats and Sofas, instead of looking at the more reputable shops. What a mistake. The service was so-so, and noone cared to point out to me that transport, in case of the product being faulty, as it became within two or three weeks of non-intensive use, was to be paid - not as one would expect, by the seller of faulty goods, but the buyer, I can only say that I am disgusted at such lack of care, daring to sell such shoddy products, and expecting the buyer to... read full review »

Few years ago I bought a side-by-side GE refrigerator from sears at Falls church, VA with an extended warranty. My warranty is still valid until 2010. Couple of weeks ago the refrigerator started having problems, and it stopped working. On the 13th of September I called for warranty support to fix this problem, and their customer service said they are going to send a tech on the 19th between 8am and 5pm which made me take a whole day off. So I wait six to seven days with a broken refrigerator. On the 19th the tech comes to my house a... read full review »

Recently, after a break in our local water main, we had fine sand and gravel clogging our plumbing fixtures. I took apart our Delta kitchen faucet (which had been working fine before this), and when I reinstalled it, I couldn't get it to stop leaking. The next day my wife called Benjamin Franklin after our other choices could not come that day. Turns out he sold my wife a $420 new faucet (including installation). He wrote comparison quotes of "vintage rebuild" (probably a $12.00 Delta repair kit plus labor) for $369. Of... read full review »

Conns makes it easy to get credit, but if you miss a payment they start calling, harassing, threatening. They break the law when they call you. I don't know how the employees sleep at night. They are rude, nasty and ugly. They make you not want to pay them at all. Someone needs to look into the collection practices of this company. I owe them right now and thought I will pay them, let them put it on my credit, I am sending the credit reporting agencies a letter detailing their crookedness. Conns does not value their customers at all. read full review »

I purchased a sandwich/waffle maker last December, thinking I would give it as a Christmas gift. I wrapped it and put it in my closet and forgot about it until this past June. I gave it to my daughter, and when we opened it, we discovered that one of the heating plates to make waffles was missing. I did not know where the receipt was, so I called the customer service number. I was basically told that without the receipt they could not help me; I would have to pay for a replacement plate. There is no place on the website to order a replacement... read full review »

I made the mistake of going to one of there outlets, and first of all the sales person told me that it was new product that was considered overruns come to find out what they really sale is warranty returns and factory defects, bottom line junk! There are two locations in south carolina one is in Belton sc and the other is Seneca sc They go by several names 1.Simmons, 2. world of sleep 3. mattress warehouse and there probably are others. The staff is really a bunch of### please don't waste your money you work to hard. read full review »

How great of Lowes to pride themselves on a guarantee competitor Price Match. However, they are NOT willing to price match their own Store. That's right one Lowes in one part of town has one price and the other Lowes a couple of miles down the road has another price - and guess what - they will NOT match it. Even after the first Lowes told me to go on to the other store and get the item there, for they were out of stock. So guess what Lowes - I guarantee that I will take my business to your competitors instead. read full review »

I needed to make a claim for my dining room table that had burn marks from hot plates or cups and scratches. Before I made the claim, I did internet research and found many complaints about Ultrashield. It seems that they do not want to follow through with their warranties. I took all the advice from others who had been denied. I did not give more information than they needed and when the representative was trying to lead me down a path to where I said something wrong so she could deny me, I told her that I was aware of how they operate... read full review »

This man has no character, honor or respect. He is a liar, a manipulator, and is a very sick man. After what he has done and the damange ensued, he should be put in jail for life. His actions are unforgiveable and a disgrace. I do not recommend him professionally or in any capacity. He works in several cities around Arizona as he never settled in one place to, isn't stable and never stay's in the one town for a long period of time. He deserves to be jailed for life his crimes. read full review »

Who pry's wood off a porch just to take it to the paint shop to get a match????Well not this idiot! on my property who works at MC Painting. What a terrible experience I had. First of all the company NO Show'd many times then a worker arrives 3hrs late after he called to say his friend had his power washer. When he arrived he walked to my door as he put on his shirt. He was fully tattooed with a smell of alcohol about him. He attempted to power wash the house with no soap, used my husbands ladder in the garage, that I had to help... read full review »

I recentlly purchased a hamilton beach coffee maker from walmart. After 7 months the coffee make broke due to material failer. Was guaranted for a year. Called Walmart and they said the time frame for them had expired and I needed to call the company. I called the company and they said they would not warrantee it either and that if I sent them moneyh they would send new part. No where in the warranty does it say anything about specific parts not being warrented. They said too bad and would not do anything. Total ripoff!!! do not buy Hamilton beach Products. read full review »

On 9/27/08, less than 30 days of the purchase(9/6/2008), I try to return the microwave because the door did not open correctly and the defrost button did not work either. The costumer services representative Adrian Nazarett verified my complaint and told that they will give me a new one. I requested my money back but he refused because I did not bring the original box. Then I requested an store credit to buy another brand but Mr. Nazarett refused too. He just offered to give me another microwave the same brand and model. He claimed that it was store policy. I think that it is illegal to refuse to give store credit. read full review »

We hired D&T Interior Solutions for a kitchen remodel. 1. Job was estimated for 4 weeks. Was still not complete at 10 weeks, at which point we could not get ahold of them. 2. We paid them for our cabinets, but they never paid the cabinet supplier. We ended up paying for the cabinets TWICE to avoid a lien on our house. D&T Interior Solutions will not respond to our requests for a reimbursement. 3. D&T Interior Solutions showed no respect for our house while on the job. Examples - Hardwood floors were scratched, our... read full review »

I SAW AN AD ON CRAIGLIST FOR FURNITURE EVERYTHING MUST GO $10 EVERY PIECE YOUR CHOICE. SO I CALLED AND THE LADY WHO STATED HER NAME WAS "NIKKI" AND SHE SAID TO COME ON DOWN AND SHE WOULD BE AT THE PS STORAGE TILL 7:30PM SO WE WENT THERE AND I SELECTED TWO COUCHES AND A CHAIR AS WELL AS A TV AND ALSO PAID $25 FOR DELIVERY NEXT DAY. I WAITED TILL MID DAY TO HEAR FROM HER AND SHE NEVER CALLED SO I CALLED HER AND FINALLY SHE PICKED UP THE PHONE. I LET HER KNOW THAT THE TV THAT SHE SOLD ME WAS BROKEN AND SHE SAID SORRY NO REFUNDS. PLUS... read full review »

I bought a bed from Neoset Canada on April 2008, and I fully paid for it from the very first day using my credit card; they told me it was going to take 6-8 weeks to get it. On June 2008 (after 8 weeks from the moment I bought it) nobody had contacted me, so I called the store, and they said there was a delay, they asked me to be patient, and that the bed was going to be delivered by the end of July/08. At the end of July, same thing happened, so they gave me a small discount to keep me happy. On August/08, being concerned, I called the... read full review »

Waste Management bills consumers in my city in quarterly installments. If you, the consumer, do not receive your bill for any reason, do not pay it within the first 4 weeks of receiving the invoice(it is mailed @3 weeks prior to the start of the new quarter), or do not pay the full amount, whether by intent or accident, the company WILL still pick up your refuse BUT will put your account on "suspension" and charge you, the consumer a $35 re-instatement fee. Sounds fine, because most companies providing a service can and do charge... read full review »

My wife and I stopped into Northeast Furniture Direct in Stoughton to purchase a dining room set sometime in June. We purchased our furniture that day and that is when everything went wrong. Once he had our money, all business practices seemed to go out the door. As I've read on this website already, many others have had the same issues we encountered, which I will detail... We were originally told we would have the furniture on July 31st. Yesterday, September 24th, we received the last pieces of furniture that we were due. After delaying... read full review »