I called the 800 number to have the account secure removed from my account because my account is in a debt consolidation program and I have cut up my card. The person who answered, argues with me and kept saying that I did not need to get rid of it. I told her I just wanted it taken off and she kept arguing with me until I just had to hang up because I could get no satisfation. I think it is a disgrace to hire people who will argue with a customer like this.