I can top your worst ever customer service story. I bought a Pentax Optio W20 from Navy Exchange. It looks beautiful! Its features include "Water proof" and "Shockproof." I live on an island, so waterproof is always good to have. In less than 4 months, the camera wouldn't turn on. I searched the web for service center (wasn't easy), and finally got to Golden, Colorado. I mailed out my camera and it was received on June 8. By July 10, I received no feedback from Pentax. So, I sent two emails asking about the... read full review »

I have a 2004 Ford F250 with the 6 liter diesel engine. The truck has had a problem prior to 12k miles. It bucks and surges when going up a steep hill, making a noise that sounds like it's coming from the drivers side wheelwell. The truck has been into Bozeman Ford in Bozeman, MT 5 different times for this same problem. In addition, it has been into Broadway Ford in Idaho Falls, Id for the same thing. With these trucks once they go out of the 36k warranty, you have to pay a $100 deductible in order to get work done under the 100k engine... read full review »

I recently purchased a new KIA from West Palm Beach KIA [Florida]. I am 82 years old and on occasion, not too sharp; if not trusting. In simplicity, I was given prices for the EX 2007 series, accepted a price {actually later learned to be high}; but then the situation was twisted and I was given an LX [cheaper model] on delivery. I was so absorbed with the salesman's technical chatter on the advantages of KIA, that I did not fully note the contract, but merely the numbers. Actually the contract did not have a reference to the... read full review »

Home Depot 955 Bloomfield Ave Clifton, NJ 07012 (973)472-4600 Website misleading and confusing. I was looking for a "Ryobi 18-Volt The Works 8-Pack Cordless Combo" SKU # 167-144. I first discovered this item their website. It said it wasn't available online but it is available in stores so I go to the store and they didn't have the one that I was looking for but it did have something very similar: "Ryobi One+ Renovator Plus Combo" also with the same SKU # 167-144. This combo kit had less tools then... read full review »

I purchased this Airtel number sometime in the mid of april 2007 from an Airtel dealer. It seems this number was used by another lady called PS Sangeetha before I purchased. But, it seems she had not informed any of her banks on the disconnection of this mobile number, therefore, I am getting very frequent calls from SBI cards Chennai division (044-42230036, 044-42230011, 044-42230000, 044-42230038) average = 5 calls per day. It is really irritating me and also disturbing my regular work because of SBI. I had clearly explained them on the... read full review »

It is important to make sure you read all complaints related to Real Del Mar, and the warnings posted on the U.S. State Dept. web site before deciding how to do any business in the area. Pacifica is now going to build the condos that Real del Mar was trying unsuccessfully to market for the last three years. It is important to make sure the developer has the construction funding in place. Most of the developers do not, they are using buyers deposits. This is why many buyers get the houses late or not at all. Also, have a definite date for... read full review »

I have taken Loan with Ge Money for Washing Machine. When I have signed the contract and issued the cheques then I cleared that Cheque Date should be after 07th of every Month. Because I will my EMI on the basis of my salary. Then showing the Irresponsibility by Ge Money they put a Cheque date of 04th of every Month. When two cheques returned and I refused to pay EMI and I have suffered cheque bounce charges 500/- from my bank. then Ge Money assured me to not charges any kind of penalty and I paid EMI in Cash. Now when my Loan is over the GE Money told after We will give original documents after payment of penalty. read full review »

This is a letter sent to the CEO of Germanwings, complaint department and others and still waiting for a response: Please sir, I hope you take the time to read this and assist us in this matter. I believe most problems are solved once the head receives the information. I have sent your email complaint department four emails with no response. I have contacted the Stuttgart airport authorities, Human rights organization in Germany, the UN office in Europe, and many other organizations regarding this problem. Like I mention before I think... read full review »

I signed up with Yahoo! Web Hosting to host my Wordpress blog. After signing up, I clicked on "Activate a Wordpress blog" and their system set it all up. Everything worked well for about a week. This morning, Wordpress cannot connect to the MySQL database. As a result, my site is basically dead. I contacted Technical Support, was escalated to Tech Support 2, was put on hold repeatedly, and at the end of a 52-minute call was told that it was a server issue and it would be 3 to 5 business days before the problem was resolved. He offered... read full review »

I have a 2002 Nissan Sentra that I brought to ABC Nissan to check out why I was getting a service light which would not allow me to pass emissions. First they said it was a Charcoal canister $250.00 then it was a Vent valve $260.00 That wasn't it still getting a 1446 code OH this is after they replaced the computer!!! So next they said it was the gas tank $500.00 ??? Nope here we are 2 months later no Tags on the car yet back into Nissan with you guessed it a 1446 code everything has been replaced and they continue to want to play part... read full review »

I have never heard of this service. I found about them when I saw a $1.00 charge and a $19.95 (separately) on my bill. Unfortunately for me I was low on money in my checking account, and was given two $35 overdraft fees from my bank. I'm currently filing a report with my bank, but will hope that I receive a refund for my overdraft fees and the $20.95. read full review »

I own an airtel life time connectionl No.9896556601 which I use for internet connectivity on my PC. I use data cable for data transfer from my handset to PC. This No. is not used by me to send or receive calls because even if I receive a call from somebody the connection is disrupted consequently the PC is to be restarted for reconnection. It also happens in such case that PC does not respond to restart mode and I have to abort all programs by switching off power. This causes a lot off harassment and loss of time. read full review »

Since September of last year RN *REALONE have started withdrawing money from my account without asking me whether the company can do so or not. Obviously REALONE is based in Seattle, USA, and offer services that include the downloading of music etc. My husband once asked for a free sample of such services. We do not remember what it was, and when I ask for information about what service RN *REALONE keeps charging us for, the "support group" tell me that I do have an account but there is nothing in that account that I should pay... read full review »

Please DO NOT BUY HP! Customer service in India lies, and they don't bother to take any responsibility. No ethics or the least of consideration for customers. My case involved a clear commitment to solve a problem under specific constraints, obviously it was not honored. Not only it is frustrating the poor quality of language communication but also the lack of technical skills and ethics. read full review »

I got following mail: Bmw group bmw logo THE INTERNATIONAL AWARENESS PROMOTION DEPARTMENT OF THE BMW AUTOMOBILE COMPANY. 22 Garden Close, Stamford, Lincs, PE9 2YP, London United Kingdom. Reference Number: BMW:2551256003/23 !!!CONGRATULATION YOU ARE A WINNER!!! The Board of Directors, members of staff and the International Awareness Promotion Department of the BMW Automobile Company, wishes to congratulate you on your success as the STAR PRIZE WINNER in this years' BMW Automobile International Awareness Promotion... read full review »

I purchased The Bean (used for mostly abs) in April 07'. By mid May, The Bean developed a small tear near the seam which of course slowly let the air out. I called the company, they sent me a new one. By the end of July that one developed a small hole near the seam too. Now, I'm 5'2" tall and am 118lbs so I'm not breaking it because of my size! The company is now sending me a 3rd one (the Bean really works wonders with the abs but I just don't know how much longer I'll use it if the next one develops a hole... read full review »

They sold me a piece of junk ring. The "stone" rattles back and forth. It was not how it was listed on the website. I could have gotten something better out of a cracker jack box for $60 cheaper. Also, their customer service stinks! They don't fix problems. read full review »

Neighbor complain about my car being too close to her car... and accused my car bumper in scratching her bumper... total not true... police were called and issued me ana sumones... on my private property... which is not the polices' territory... therefore they issued a ticket... did sign it... but still issued it to my car... totally illegal... I want to file a counter complaint against the other person who originally called the police... and my a complaint... Thank You. TONY CONFORTI read full review »

First my complaint " Sent: Monday, July 16, 2007 5:59 PM" To, Manager Customer Service ICICI Sub:- Irritating marketing calls from your Tele callers. I am Vipan Deep Singh Chowdhury, one of the customers with ICICI Banking section, Credit Card and Direct.com. I purchased a new connection with TATA INDICOM on Saturday 14th July 2007, and around 5pm in the evening the connection got active. And the worst part of the story is on Monday Noon at 12:18 pm I get a Marketing call from ICICI Personal Loan rep from 92502... read full review »

On arriving at this hotel we were sent to a room (106) the door handle was broke, we went and told them about this and was sent to another room (115). We went in and rested a bit before venturing out, went to get some supper got back to hotel could not get back in room had to go and get another key to get in. My husband wanted a cup of coffee so we tried to make one but the coffee parts were not for that coffee pot. The hair dryer worked but only if my husband stood beside me and pushed the button and held on to it. The room was full of ant... read full review »

I have been using Hutch 2G services in Bangalore INDIA since Feb'07 but my experience is worst with the Network/Customer care till date.We have our office in SALARPURIA SOFT ZONE,OUTER RING ROAD which accommodate around thousands of people.But there is not even a single bar coverage. Repeatedly the same was reported to Hutch customer care by me and my colleagues since last four months but no action has been taken. Ever time one call we are simply told that it would be rectified soon(four months already over). But every height... read full review »

I don't recall requesting a credit card from this company. However on 8/01 and 8/03 the following unauthorized charges appeared on my checking account. $4.95 preauthorized debit; $49.95 electronic check and $54.95 electronic checks. They claim that I requested the card but I don't recall doing that. I think they piggback on another website so the customer is not aware of who they're submitting the information to. I am trying to get a refund but they are not responding. My bank advised me to file a police... read full review »

I had a recharge with RC120 and so I must be costed with 1paise for SMS and Rs.0.49 for call. But this is not happening. I was charged 1 rupee for each call to Airtel. read full review »

My son's Nokia N-Gage QD phone set is stolen in Pune. Can I help him trace the phone? read full review »

I have purchased the hp m1005 laser jet all in one printer from the hp dealer with the assurance that after filling some requirements procedure i.e. on date: 27/05/2007 by courier {sending Demand Draft of Rs. 250 drawn in favor of 'Solutions Integrated Marketing Services Pvt Ltd' payable at New Delhi along with the photocopy of the original bill/original sticker of the product serial no and redemption code} you may get the hp promotion gift. But i have not received any acknowledgment either from the company about my draft... read full review »

I bought my Indica DLG (MH-06-AF-64) in March 2006 and every thing was right. a) From March 2006 to February 2007, my car was absolutely fine except for the front door power window for which the service station at Deonar called us 7 times to get it fixed. b) In March 2007, the car was damaged externally for which the insurance was claimed and servicing was done at Wasan Service Center at Deonar. Since then, in two occasions the power sterring oil was leaked and now in monsoons the car is getting flooded everyday. We had... read full review »

I am using Airtel for more than a year now, inspite of irregularities attached to their services, reason being still they have a notch above Bsnl. But these people are taking it very lightly with just no rule or regulation of control over them. Yesterday I received an sms, "Update effective!4, Aug 07, your new call rates for all STD calls will be Rs 2.65/min & for local calls to Local mobile numbers other than Airtel Mobile will be 1.50/ min" today when inquiring with the customer service the man at other end says ye... read full review »

I have a prepaid Westurn Union Debit Master Card. Valuemax took $59.95, $1.00, and $1.00 with out my permission. Saving Smart took $1.00, and $1.00 without my permission. I never heard of them or used thier services. I called them and they told me I would get a subscription for $19.95 a year. I told them No and to put the money back in my Account. They Phished an old address I lived at 2 years ago. Valuemax refunded me $19.95 (subscription fee) and $1.00 back into my account, and Saving Smart $1.00 back. I called back Valuemax and told them... read full review »

HATHWAY is the worst.. Those ppl never attend to the customers complaint.. very poor service providers.. i request them to hire few more ppl in the technical n renewal dept.. otherwise, its really difficult for them to survive in the present market.. read full review »

KFC Airport Road Hot Springs Arkansas. Sunday July 29,2007 at 2:30 pm. Here is my complaint: I am a senior citizen and eat out most every night. 1. When I ordered the girl was busy talking to the other worker. She dumped the change into my hand rudely and walked away as if I wasn't even there. 2. When I asked if they were going to put any fresh chicken on the Buffet she just looked at me and continued chatting with the asist. manager who was programing their cell phones. She then went over and THREW some chicken... read full review »

I went to a website to get a free credit report. I completed the information, and never saw anywhere that indicated I would be automatically charged each month, but that is what happened. I called and requested my name be taken off their list. One month later, mine was taken off the list and my husbands was still being charged. Again I called, this time it took 15 minutes of hassling and listening to a woman tell me this didn't happen unless I had subscribed to the credit report. This is a deceptive process, and apparently a somewhat... read full review »

Sent Kodak camera in to them on three separate occasions under factory warranty. Each time, camera was logged in and logged out as "repaired" on the same day of receipt. Each time the problem was not corrected. Each time their repair statement said "adjusted to factory specifications" which is roughly akin to pumping up a tire with a slow leak to 32 pounds and saying it is repaired. Now the camera is being sent to Kodak customer care so we'll see. It has been almost three months now and I have not been able to use the camera. Terrible repair service. read full review »

I request ppl not to take this service. It really sucks.. Hathway service providers never attend to the problems immediately.. Its waste of time to call them.. HORRIBLE SERVICE read full review »

I made flight reservations online for March 2007, and received an e-mail response, saying I would receive my confirmation within 72 hours. One week later, after not hearing back from the company, I tired to contact them. They did not respond to my e-mails, and I could not find any phone number for them. I tried numerous times, even indicating subject as "URGENT." Finally, I received an e-mail that said, "If we debited your account (they had) then you have reservations." I contacted someone locally in the travel... read full review »

Friday 07/27/07, I broke down on the highway, was picked up by a towing service -Wards Towing - who took me to G & G Service Center 9501 Georgia Ave, Silver Springs, Md 301-589-6568. They gave me an estimate of $635.00 (??!!) to replace a radiator. I then had my car towed - by a G & G tow truck - to my service staion in Virginia only to find out they left the key to the car in Maryland. I called them , was told it WAS THEIR MISTAKE and was assured that they would put my key in an OVERNIGHT mail delivery to get it by Saturday... read full review »

On August 1 2007 I purchased two Southwest salads from Wendys on Tyndall Parkway in Callaway Florida. I drove home (approve 6-8 miles) to discover that my chili for the salads were not included in the bag. I called Wendys talked to the manager who explained that I could drive back 6-8 miles to pick up the chili or come back anytime to get the chili. What really got me about it was he (the manager) stated that he noticed the pick up window attendent failed to give me the chili. Also the next day I made special trip to Wendys to... read full review »

I had a defective ionic pro. because i could not find the receipt, they required I purchase a "five year warranty" for 29.95 USD. And they said they could not ship me a replacement until they received my old unit. They received the old unit on July 16 (today is Aug 2) and they charged my account. Since then I have been trying to find out when my replacement would arrive. They give me a number to call that when I do call either tells me that since I purchased retail I have to call another number, OR when I call the other number I get a... read full review »

Signed up with Citi Diamond Preferred 3 months ago because of the promo (F1K7) that they ran which stated 0% BT for life as long as I make purchase 2 times a month. I've met all the required disclaimers and never late on my payment, but on my 3rd bill, Citi put the balance from balance transfer to a rate of 14.240%. And when I called CSR to dispute the rate, CSR claimed that the 0% rate expired in June which is not true. Citi even reminded me to make 2 purchases, on their on billing statement, to continue the 0% BT. You could googled Citi... read full review »

Ihop #5521 9540 Colerain, Cincinnati,Ohio. My husband and myself choose ihop for a meal July 29,07 at about 3:00. We placed our order of their special, buttermilk chicken, mashed potatoes, slaw and cinn. rolls. We waited 30-4O- min. for meal. We got everything but the rolls, the waiter#181 Adam W told us it would be a few min. 3 times. We ate all our meal still no rolls. We give up and went to pay, he was very rude when we ask for discount on our bill being we did not get all we were paying for. Adams response was the rolls were free and we... read full review »