My husband contacted Mary by phone in late August 06 in regard to having her cover a novelty helmet in leather. We ourselves purchased a helmet and included a $90 dollar money order and a photo. The entire package was mailed out on 9-1-06 we also paid $37.29 for shipping.We have spoken with Mary and her staff at least 4 times a week over the last 5 months. Original expected time of completion was 7-10 days. We have been lied to in regard of the helmet being mailed out on numerous occasions. As a business owner ourselves how can you treat... read full review »

My complaint is against Chuck's Electric of Brentwood, California. In June of 2006, Chuck was working on a neighbor's house when he dropped a service line on my vehicle and dragged the wires across the vehicle scratching it in multiple locations. He and his wife would almost never answer the phone or return calls regarding the cost to repair the car. When they did, they would hang up on us or would say that their insurance company and-or their attorney, neither of which ever contacted us, was investigating. We reported them to the... read full review »

Ordered on line a purse on Nov. 2, 2008. Never recieved it, contacted the company via e mail (they do not return phone calls) only to discover they no longer carry that particular item. They offered to send a different one in its place I declined the offer. When I requested a refund, they told me their policy was no returns. ! I never recieved anything to be returned ! I only wanted my money back that they should never have charged on my credit to begin with. Any credible business does not charge a customers card until the item requested ha... read full review »

My husband is a chef and has been saving up to buy a good set of knives. He knew what brand he wanted so we researched and came upon this site premiumknives.com having a little bit lower price on all the knives he was looking for. It came to about $40 savings to buy through them. We placed the order online, a very hokey looking site, not very slick (should have been the first warning). Regardless the next day my credit card was charged $495.00. He was thrilled as we both thought this meant the order was in motion. For two weeks we checked... read full review »

Our recent visit to Rainbow Restaurant on North Elm Street in Torrington, CT was a very bad experience. Upon making reservations for six people we were told there would be no problem. When we arrived at the restaurant no one knew of a reservation for us. One of our people was handicapped and we had to wait about 45 minutes to be seated. The seated us at a small booth which was very uncomfortable. We feel we should have been told if they were unable to accomadate us. They did not have the proper amount of wait people and... read full review »

We took our 2002 Turbo VW Jetta to be checked due to the engine acting like it was about to die and we also heard a weird noise like a jet engine they replaced the air flow meter and said it was fine .. yet the check engine light was on still a week later we took it back in it just got worse and worse so they changed the air flow meter again then tried to say the engine issue was from a K & N air filter and my husbands speaker power supply.. we took all that out still the same issues so after 5 air flow meters nothing changed 4... read full review »

Last May, my wife ordered a sgian dubh with my family's crest on the hilt for our wedding in May. The money was deducted from her account, and unfortunately, we did not receive the gift in time for our wedding. We understood that she may have been a little late, so we were not concerned, expecting to the see its arrival sometime after our honeymoon in Italy. The merchandise was never received nor were we contacted (even though, the website said we would be). My wife attempted to contact this store through email and phone with no... read full review »

They charged me $42.00 dollars for city tax on top of the $179.00 dollars a night then they charged me $4.00 dollars for a call that no one even answered. On top of other tax's. Plus when I called i asked how much the tax's would be and they said they didn't know. They should just tell u that it is $200.00 a night. read full review »

I would like to know the persons email with the complaint about Grand Getaways. How they have resolved their problem. My husband and I Purchased the membership April 2006 in the Virgin islands They were so nice and telling us what we would receive for the rest of our life and leave to our children when we were gone. It sounded good but when we got home We received one blue folder but only a temporarily membership number our other stuff was on back order we still have not received anything. we have not used it because I cant get anybody to help... read full review »

I bought a Maytag Gemini range/oventop. The oven door shattered while we were cooking. Tempered glass flew all over our kitchen endangering our two young children. I am sitting at my house for the second day that is now wasted due to the incompetence of your company. On May 11th, we were supposed to have a service call between 8am-12pm. THE A&E TECHNICIAN ARRIVED 2.5 HOURS LATE. Maytag told us that the technician would be able to tell us why our oven door shattered. THE A&E TECHNICIAN COULD NOT GIVE US A REASON. Today... read full review »

Oriole Pizza located at 8519 Liberty RD., Baltimore, Md. 21133...this company has brought me the wrong cigaretts several times and promised to give me a carton of cigaretts and has not!...they gave me a code no. (5519) towards my next order but in during my next orders after that, they gave me nothing but "excuses"...not fair! read full review »

I read with interest the complaint by Dan Snedigar that his Skagen Slimline men's watch crystal failed on him twice. We have had the exact same failure with our slimline watch. The crystal cracked for no apparent reason. The replacement cost is $30, but after reading his complaint, we question that wisdom of dumping money into a product that has a innate failure in the crystal... what is the point. My advice echos his - stay away from Skagen and buy a watch that does not have this type of failure, and poor customer support. read full review »

Above names are all linked. You find yourself accidently enrolled. Have no enrollment information, no ID # no password and you call to un-subscribe. You may have ordered a product from the internet and they take your credit card info and deduct monthly payments from your account. They have an answer service but you never can find out how to cancel what ever membership they say you have. The only way out would be to change you credit card info. Destroy your cards and order new one's with a new number. read full review »

We reserved a room at the Emerald Iguana Cottages, in Ojai California, for 2 nights (September 16 & 17, 2006). At the time of the reservation, we were charged for the first night of September 16, 2006. At the time of check in we were charge the tax for the room, for the first night, plus the room and tax for the second night. We stayed in the room that first night, and we awoke to a city covered with ash on the morning of the September 17th. There was a large fire in the Ojai Forest that was growing and approaching the... read full review »

Watch out folks - if you don't pay attention to that final page where you request the "free" sample and put in your credit card information for the shipping, they will hook y0u into being placed onto an automatic MONTHLY billing program to the tune of $85.26. Shame on me for not paying better attention but the next time (if ever again) I order anything on the internet, I can assure you I will read EVERYTHING. What has really ticked me off is I called and cancelled the order BUT during the course of the conversation, they failed to... read full review »

Since taking occupancy in July of 1996, I've had several complaints, some of which were addressed to my satisfaction and some that were not. Up until now my biggest complaint has been the inferior windows that were installed. I've had, and still have mold around very leaky windows. In addition, every couple of years there is mold on the roof next to the fire place chimney. My latest and most serious complaint is the basement foundation that I've complained about before. I have foundation stability and water problem... read full review »

My husband purchased a remote engine starter for my birthday from All In One Stop on Saturday, February 3, 2008. Prior to leaving the premises the manager anxiously showed us the scratched paint on the drivers side of the door. We acknowledged that we already knew that was there. We were told by the manager he was going to give us a call when the truck was ready. We waited and waited and decided to return to the shop around 7:00 p.m. Saturday evening. They had already closed and since we saw someone walking around, we knocked on the door for... read full review »

My complaint concerns Sylvania Silverstar Headlight Bulbs- which are being marketed across the nation as a new type of bulb that offers increased safety by extending the vision range on vehicles. The bulbs sell for about triple the cost of an ordinary headlight bulb. I purchased two of these bulbs for my 2002 Honda Accord in November of 2006. The bulbs lasted less than three months before burning out. When I wrote Sylvania, this is the response I got. "For the average driver, the SilverStars will last approximately one year. I... read full review »

They sell Ebook for Reflux problem solving for US$33.47 at the above web site. They promise that in 5 miniutes of payment you can download the E-Book. I have paid by my visa card and I didn’t get the Ebook and followed up with the email that they had on the web site. No reply whatsoever. I have called the telephone number on the web site and left messages to call me back. No reply whatsoever. It has been more than 2 weeks and I have made a complain to refund my money to Visa card. Also asked the seller to refund my money. No reply whatsoever. This is a fraud. I hope no one else get caught like me. read full review »

I bought a bath mat for my tub at Wal-Mart. When my family and I used it, it would slip a little. Finally I slipped to the point of falling down and not only knocking my head against the wall and edge of the tub, I wrapped my left leg around the shower door tearing ligaments behind my knee. I went to Wal-Mart and was given the phone number to call for problems with their products. I contacted this person and was told I had to go through the product company with my complaint, Spring Industries. When I contacted them they put me in touch... read full review »

I purchased a bookcase from American Furniture Warehouse at I-25 & Filmore in Colorado Springs and assumed it came in a box and would require some assembly. When it arrived, it was fully assembled and I said I couldn't fit it in my van. They proceeded to jam it in sideways while I was talking to the shipping clerk. No mention was made that I could have it delivered. When I got it home, I had considerable difficulty getting it out of the van and up the flight of stairs to my office. I'm 68 and live at 7000 feet. When I... read full review »

i TRIED TO RESUSCRIBE TO MY NORTON INTERNET SECURITY AND HAVE BEEN BILLED TWICE FOR MY SUBSCRIPTION - SYMANTEC ORDER CONFIRMATION ORDER # 2100157633 AND A SECOND ORDER NUMBER FOR THE SAME PRODUCT 6634686312. I WOULD LIKE TO RECEIVE CREDIT FOR THE SECOND ORDER WITH A BARCLAY/VISA TRANSACTION DATE OF 05/03. I'VE BEEN UNSUCCESSFUL IN ATTEMPTS TO CONTACT NORTON ON LINE AND WOULD REALLY APPRECIATE HELP FROM SOMEONE TO GET CREDIT FOR THE DUPLICATED ORDER. THANKS, DON SHANNON - 610-640-9696 read full review »

Don’t trust the commercial hype about how good their installs are. The installers look NOTHING like the one’s on TV. Sure price was great but then the install took place. Granted the buying process went ok, even though we waited for over a half hour for someone to enter our order at the store. No one knew how to enter a carpet install, seriously. Basement Carpet Install: To start, my wife took the day off for the installation. They told us the installer would be there between 8 and 9am. Then a call came that they were... read full review »

I have now been charged 39.95, 29.95, and 47.00 .. I have complained.. Tried calling, never getting answer, or put on hold.. WHEN WILL THEY STOP?? read full review »

CASH FOR GOLD USA IS A SCAM. MY HUSBAND HAD SOME GOLD RINGS HE HAD AND SAW THE TV COMMERICAL FOR CASH FOR GOLD USA AND SAID WHY NOT. WE CALLED THE NUMBER AND THEY SENT OUT A PREPAID GOLD PACK (TO SEND YOUR JEWLERY IN) WITH A SO CALLED TRACKING NUMBER WITH IT. WE SENT OUT THE PACK IN FEB. WE CALLED A MONTH LATER THAY SAID THEY HADN'T RECEIVED IT YET. SO WE WAITED 2 MORE WEEKS AND CALLED AND THEY SAID THEY DIDNT RECIEVE IT AND THEY WOULD DO AN INVESTIGATION AND WAIT ANOTHER MONTH..HAHA.. AN INVESTAGTION ALRIGHT...WE WAITED LIKE THEY SAID... read full review »

Official looking document telling me that I've won $1, 400, 000 in some bogus drawing and all I have to do to collect is to send a check for $19.99. read full review »

This companys ordering system is a SCAM. First of all the website shows 19.99 + S&H.. The company DOES NOT tell you what your order total is before you hit the "order" button so you assume its the price that the website gave you. Then the S&H charges are almost $30.00!!! The actual order was over 40.00 making my total almost $80.00. Then I tried calling up to cancel this ridiculous order and they tell me they cant cancel it, i would need to send it back!! Of course thats minus the STUPID $30.00 Shipping charges!!! DO NOT ORDER FROM THIS WEBSITE!!! read full review »

I purchased their refurbished unit Phantom 999 for $210 ($45 shipping included) expecting it to be plug and play device for digital programming. Unfortunately, without registering this unit it is not capable of receiving ANY digital signals and analog programming will be over in a month. I explained the sales person that I am looking for the source of HD signals for HD-ready TV. This unit IS NOT capable of producing HD signals under any circumstances. After registering with your cable company it will receive unscrambled digital signals (HD or... read full review »

I ordered a child's toilet training product from the website http:--webehave.com. 1 day after I ordered it, I learned that my daughter already had the same product for me. This had NOT BEEN SHIPPED but it had been paid for. I requested a cancellation and refund PRIOR TO SHIPPING. I was directed to their website RETURNS policy. Again, I HAD NOT YET RECEIVED this product and did not need to return it. I simply wanted to cancel the order before they shipped. The owner, Judi Cohen, was abrasive, and very rude. She sent me a curt... read full review »

We recently returned a leased vehichle and was surprised to learn we were going to be charged over 1, 000.00 dollars for a thumb impression on the bumper which was not readily visible. This was in addition to over 400.00 for cleaning. We were not given any credit for the car being 300 miles under allotment and with gas in the tank. We believe this is outrageous to have us pay to replace the full bumper for some thumb impression. I am pretty sure that they just pushed on the underside. Also, they had a return auto check off document that contained many items, so beware and get photos or go elsewhere. read full review »

We purchased a 7 year Platinum RV Service Contract from Hertage Administration Services, Inc., from the local RV dealer when the trailer was purchased new. In March of 2009 we required some work to be done on the trailer that was part of a recall on the refrigerator. We had many phone calls to get the the proper authorizations, approved company to perform the services, and the work was completed. Two months later the company who performed the work called me and asked for my assistance in getting paid. Now the fiasco starts. The... read full review »

See my complaint under TshirtsRock.com Ordered 8 shirts, waited, waited, and waited. After weeks I emailed and was told they would not be shipping until 30 days after my order, which I was billed for on the first day. Finally after weeks I got an email saying they were ready for shipping, except more than HALF of the shirts weren't coming! I still haven't been refunded, and I still haven't received anything! Shop elsewhere people, PLEASE!! read full review »

I have had a Chase Circuit City account for a few years since I purchased a $5000.00 Flat Screen TV from them on a Advertised special. I have paid Chase without fail since the purchase on a recurring payment plan through my bank. Since the recurring payments were completed in January I have not received a statement. In looking back, my statements stopped in November of 2008. I do not pay undue attention to paper statements as I pay all bills on line. I do look at each statement every month and file them. I did not notice Chase had failed to... read full review »

Heartland Home Finance Inc 1401 Branding Lane Downers Grove Il 60515 In 2004 February 14 my mother age 74 took out a loan for a second mortgage on her home for $87000.00. Her closing cost on this loan were $8149.00. My mother is deceased now she passed away on January 5Th 2007. My wife had contact with this company and they said they would discuss this and contact us at a later date well on Jan 10Th we were contacted by there atty Mr Beck who was very rude to my wife and belligerent. She passed the phone to me and I was treated in the same... read full review »

Someone claiming to be from "Business Systems" constantly calls and asks us for the serial numbers on our copiers. We know that it's a scam so we don't tell them anything, but how can we find out who they are? When we ask for a phone number (their # doesn't show on caller ID), they say they don't have incoming phone lines. If anyone gives them a serial number, you will start receiving toner and be billed for it. read full review »

I placed an order for 8 Tshirts from this site all of which seemed to show as being available for immediate shipping. I waited for 2 weeks with no notice of shipping, of course my VISA was billed the day I placed the order. I contacted the company because their confirmation of order email stated if you do not receive product in 15 days to contact them. I did receive a one line email back telling me to read their terms as they are not required to ship for 30 DAYS!! Ok, I waited another 2 weeks, then got an email saying that 6 YES 6 of the... read full review »

I went to buy a laptopat future shop at Winston Churchill store. I used my Debit card ot make the purchase but the card was declined...however when we came back i realised that the payment actually went through & there were 2 transactions done. I lost approx. $1250.00 that day. Future shop managers Carlos & Bill told me that they dont have any sale registered & they dont have the money. My banker is telling me that money is gone to future shop. I have no idea what to do. Please suggest how do i go about getting my money back. I'm from India & here for just a week now. Don't have time in hand either. read full review »

filed a refund the same day they said to wait 75 days for the thing to work I waited asked for refund they said wait another 9 days bullshit. read full review »

A young man approached me when I was coming out of Wal-Mart. He gave me a spiel about being in college, working for a particular prize, etc. He had the paperwork, the list of magazines, the prices, how many points he would earn for what magazines subscriptions. I had my baby and a cart full of bags so I was trying to do several things at once, I wrote him a check thinking that was better than giving him cash and I made the check payable to WSC (which I was told stood for WorldWide Subscription Corp) and put "Us Weekly" in the memo... read full review »