CATEGORY: Services

CIBC
September 15, 2008
CIBC (the Canadian Imperial Bank of Commerce) and poor customer service Heres my story. On a Saturday, I tried using my ATM card to pay for some groceries. The card was rejected. I thought that, somehow, the card had been duplicated and that the bank cut off access for my own protection. I went home and immediately accessed the online banking my accounts were emptied. I was victimized. In the following minutes, I phoned the Customer Care Service and explained the situation to a bank employee. While asking if the bank had any reason to... read full review »
Filled under: Services Location: Canada
Coastal Shipping Agenices Co Ltd
September 15, 2008
We are ship agent in Sudan We are doing ship agency services for our customers worldwide. I have one transfer from our principal company Lamnalco Ltd - UAE through ABN AMRO BANK-UAE This company owned by (UAE, HOLLAND & Saudi) This transfer now delayed for more than 20 days. Can you try your best level to source us the causes of this delay as i believe we are dealing with most prominent bank in the Gulf area? Your urgent action on above is highly appreciated Kind regards Mohamed Abu Mohamed General Manager Coastal... read full review »
Filled under: Services Location: Sudan
Heritage Building Maintenance
September 15, 2008
I hired Harry Glen to do drywall insulation, paper insulation in the ceiling, painting, popcorn the ceiling, and new baseboards installed for 2 rooms-bedroom + computer room. Problems in bedroom: Did not cover furniture and blew insulation all over room (everything covered with dust and paper insulation). Paper insulation was blown outside the bedroom window and into the driveway area. Wall were not sanded properly on the drywall and had bubbles and scrathces on the painted drywall. Electric outlet installed crooked. Cable wall plate... read full review »
Filled under: Services Location: United States
carmoves/ A Advantage logistics
September 15, 2008
Beware of this company they lied repeatedly, They stated that they contact you to schdule a pcik up date within 24-48 hours and they don't. They charged my credit card for the amount quoted and my car didnt not get picked up until almost a week later. They kept giving me the run around we our military and move alot and they portrayed themselves as a reptiable company as hey are not they made promises and did what was neccesary ro make a sale. they finally shipped my vehicle and it arrived in Honolulu, Hawaii and I was contacted by horizon... read full review »
Filled under: Services Location: United States
Sears/Craftsman
September 15, 2008
In August 2007 we purchased a Craftsman 4 Ton low profile service jack. In March 08 we returned the jack because it was leaking oil and would not hold the weight of a small car. The jack was replaced, but just this week (9/13/2008), the replacement jack was also leaking and would not hold weight. Luckily the we had already placed jack stands under the car, otherwise it could have dropped onto my husband. So, being loyal Craftsman/Sears customers, we went back to Sears expecting them to take care of the problem, since obviously it was a... read full review »
Filled under: Services Location: United States
I-SoldIt
September 15, 2008
I was taken to a tee to the cleaners by I-SoldIt.Com who failed to notify me of the listing price of my merchandise, listed it, and only following the sale notified me my items had been sold to the tune of a $1, 435 loss from the average sales price of the used price. There is no chain of command within this company as they are all franchises, no one is accountable, zero customer service and a devastating loss due to incompetence in pricing and bungling in their alleged method of conducting business. Don't bother calling the HQ number... read full review »
Filled under: Services Location: United States
Anton Systems
September 15, 2008
This company has non-exist customer support. I have been trying to receive information of upgrading their system from the 2007 version to the 2008 version. All support calls go to Voice Mail, if you leave a message it may be up to 24 hours before you get a response, and if you get a response it does not resolve the issue. This company is by far the worst technology vendor that I have ever dealt with and if I had a choice I would not work with them and would definitely not recommend them to anyone for anything. read full review »
Filled under: Services Location: United States
Gift Certificates
September 15, 2008
Deceptive product description. Be careful with this merchant, as they make no efforts to handle legitimate complaints, and will not refund money spent on misrepresented products. They feature a product that they don't offer and will not give refunds! Today, I was told by giftcertificates.com customer service that even though their website may be deceptive, that the small print and disclaimer exists and they do not give refunds. This is what happened: Gift Certificates.com features categories and merchants in which a... read full review »
Filled under: Services Location: United States
Courtesy
September 15, 2008
The dates are off, but then again my complaint is on going..I moved to Florida last year and I do love it here, but the people are rude as hell..my very first full day in Florida I was taken to Flea World as I was walking along a Man came up behind me so close I thought he was going to crawl up my back before I could tell him to back off me he shoves around me nearly knocking me over..I am only 5'3" and was outweighed by at least 200lbs. I snapped loudly rude ass..he turned looked at me offered no apologies just walked away..about 30... read full review »
Filled under: Services Location: United States
Advantage Rent to Own
September 15, 2008
Yesterday I received the blast e-mail from M. Coomber (Farnsworth Realty and Management Company) announcing that he had severed ties with Richard Friedberg and ARTO and my first thought was Big Deal because had Mr. Coomber not been involved in the beginning then all of those c/c'd and listed in his e-mail would not have lost their investments. The truth is that he severed his ties when the heat got too Hot and he saw that he and his Employer (Farnsworth Realty & Management Company) has some serious issues to now face. We all... read full review »
Filled under: Services Location: United States
TLG*COOLEXTRAS
September 15, 2008
I try to check my bank account on line every other week and every time i see stuff taken out of my checking account. This time it was from 866-584-2461 TLG*COOLEXTRAS took 11.95 out of my account. Man i hate these people that cheat and scam others i have worked hard all my life. never cheated anyone or stole from anyone if i did this to someone I couldnt live with my self. Some other other places i have had to fight with recently Homeplay-v they took 181.00 over 3 months. i called and made a stink and the stoped taking the money out... read full review »
Filled under: Services Location: United States
HTTP-Tunnel Corporation
September 15, 2008
During my interaction with their tech support person, William Boley, I have received a few emails from him. Here are some excerpts. The overall experience was very bad, rude and obnoxious support. Stay away from these people. "Hi, Please cancel your account and request a refund. This issue is CLOSED. William" "You are havinig some type of network problem because the same email from your location is being sent multiple times. I will not spend any more time on this issue. Cancel your account request a... read full review »
Filled under: Services Location: Canada
The House Doctor of Fayetteville
September 15, 2008
My experience with this contractor was horrible. Spent many phone calls trying to fix what they have done to my house. 4 months later my house is still not done. I ended up firing the contractor. None of my expectations was meet. Gave me a bunch of sorry excuses that has nothing to do with me. I was promised that it will take only 3 weeks for the process gave and take the weather. So I gave it about 6 weeks. 6 weeks has gone and all I am left with is a bunch of trash, unfinished garage and ended up hiring another contractor to fix... read full review »
Filled under: Services Location: United States
Marshall Ford
September 15, 2008
We are having our tags held hostage on a vehicle we bought at the first of August. We paid 1500.00 down but then oru saleman Reggie wanted 500.00 more so we wrote a post dated check for the 12th of August. On the 12th he called yelling at my husband wheres my money. But he never told us we had to come back in with cash and get our check back which is bizaar so realizing he hadn't told us he got the manager to deposit just as we assumed would be the case. So now it's the 11th and we haven't gotten our tags so we called and they... read full review »
Filled under: Services Location: United States
Hijabs-R-Us
September 15, 2008
Ordered 3 hijabs online August 4th 2008. Over 2 months later and NOTHING has arrived. To add to my frustration, I've emailed the company 3 times and have left 2 voicemails as well. (Their phone number is not listed on their site, I had to dig that up from the BBB). I decided to "google" the company only to find many others in the same boat as I. This is a horrible company. Buyer Beware! read full review »
Filled under: Services Location: United States
Comfortline Products
September 15, 2008
We bought a spa-n-a-box and within just a short period of time (during warranty), the unit went bad. We had to pay shipping for a replacement unit to be sent to us (after 30 days). The unit has been running for almost 60 days and has gone bad again. According to the company, these products are long lasting for several years, yet we can't get one to last for more than 45 days. Each time, if we want a replacement, we have to pay almost $90 for shipping. We were willing to do this the first time, but after receiving two bad units (and each... read full review »
Filled under: Services Location: United States
Ebookers.com
September 15, 2008
I have bought from ebookers a pair of return flight tickets from Manchester to Rio at 9.30pm on Tuesday 9/9/2009. Shortly after I have found that the same ticket was cheaper elsewhere (eg, at lastminute.co.uk and expedia.co.uk). No problem, I thought, for ebooker offers a "Best Price Guarantee". The next morning I phoned them and was asked to say where I had found a cheaper offer. I mentioned expedia.com, the ebookers representative checked expedia's website and told me "yes, print this out and send it to us", which I... read full review »
Filled under: Services Location: United Kingdom
Genuardi's
September 15, 2008
There is a Genuardi's close to where I work and I usually go there about once a week to purchase lunch from their salad bar, never with a problem until today. There was a senior woman who was my cashier who was VERY rude. I placed my lunch on the counter, smiled and said hi. She asked, "Are you eating here?" I said, "No, but I don't need a bag, thanks." She says, "Ohh, well, you need a bag." I shrugged my shoulders and said, "Huh, that's weird, I've never needed one before." But as far as I... read full review »
Filled under: Services Location: United States
A Plus Vanlines
September 15, 2008
These are the most unprofessional, uncaring movers EVER. They do not communicate with you EVER unless you call them. They arrived over 6 hours late both pick-up and deliver; They broke things, items were missing, boxes were ripped open, things were dropped (there were leaves in some boxes), they never give you any definitive information, Customer service LIES, they say they are doing something, and they DO NOT. The movers/drivers barely sepak english, they ask YOU for directions, they underquote and then ask for a LOT more money at arrival... read full review »
Filled under: Services Location: United States
H & M
September 15, 2008
I am writing to complain about the worse customer service I got in one of H&M stores. It is located at Concord Mall, Wilmington, Delaware. The name of the cashier is Malik. I went yesterday to return some clothes. He made wait until he hanged up all the clothes. When he started putting the security things I asked him to do that later because I was in a rush, his answer was: "When you came to buy these clothes they were hanged and secured, and I've gotta leave them the same way. If you want I unhanged the clothes and you come... read full review »
Filled under: Services Location: United States
Jack R. Ganzel
September 15, 2008
Used this Product "Irexis" Kept me awake foe hours afterward. could not sleep for at least 14 hours. Also made it very hard to Urinate. Nor worth the experience, Wish to return product. read full review »
Filled under: Services Location: United States
Holmes
September 15, 2008
Holmes warm mist humidifier malfunctioned and caught fire in our sons room. Burned thru carpet to the sub flooring. Emailed company but have yet to hear back from them. (granted it has only been 1 day so far.) read full review »
Filled under: Services Location: United States
LG Turkey
September 15, 2008
On 29th of JuLy, I gave my KG 800 to LG service, because it wasn't working (IMEI No:352637019517930). Later I learned that it was waiting for a part to be imported, so that the rapiar could be completed. On 25th of August, I called LG Turkey call center. They said that the part had arrived and I could take my phone in a week. I called again the next week. They said that they were waiting for the part(!). Today, after 3 weeks of my initial call, I am still waiting for the part to come. Moreover, the 30 working days limit of service... read full review »
Filled under: Services Location: Turkey
Bennett Glass
September 15, 2008
Based on InsiderPages reviews, the ones you see in Google Maps, I took an aluminum double-pane window to Bennett for replacement. They made me stand at the counter while other people came in and got help (buddies on a first name basis). They told me they had to disassemble the window to measure it. They gave me a scrap of paper with a number circled and said that would be the price. So why not just SAY the price? Because the circled number at the bottom of the paper was NOT the price they intended to charge me. Later they pointed out that the... read full review »
Filled under: Services Location: United States
Rugged Ridge
September 15, 2008
I purchased a Rugged Ridge Stone Guard from this company in December 2007 as a gift. This is a plastic part. It was too cold to install during the winter. I waited until June to install the part. This part was installed per the instructions. First time the vehicle was driven, the part broke off of the Jeep. I wrote to the company and this is their response. " I apologize for the problem you had with the hood stone guard. We normally do not have any issues with these. For any warranty exchange or refunds you will need to contact the... read full review »
Filled under: Services Location: United States
Leeds Mattresses
September 15, 2008
I purchased the Simmons mattress in January 2007 at the cost of approximately $3000.00. It was fine for a few months but then the middle because hard and the sides soft... resulting in a mound in the middle and each side slanting outwards. It has resulted in many sleepless nights and sore backs for my husband and myself. I have called twice to ask for a repair or replacement. Each time they sent an inspector out to measure the mattress. Both times we were refused satisfaction because they said it was not bad enough and because there was a... read full review »
Filled under: Services Location: United States
Salisbury Outdoor Products
September 15, 2008
Purchased a garage from them and they did not bring enough trim to finish the building. Said they would bring the needed aluminum the next week. Repeated calls netted a promise several times to being the needed materials and install it, but it never happened. We finally bought the trim from someone else and installed it ourselves. Also this building leaks every time it rains. I would not purchase from them again. read full review »
Filled under: Services Location: United States
Velvet Calgary
September 15, 2008
While having a drink at Velvet after work, our server started being very friendly and talking about herself. She asked us if we would like to buy some 'E'. I didnt know what that was but my friend did. This place likes to come off as classy but they sure hire low life staff. (Tall blonde girl who loves talking about herself.) read full review »
Filled under: Services Location: Canada
Louis Vuitton
September 15, 2008
I bought a $900 LV wallet in a LV Las Vegas store in April... by the end of June, the zipper handle finish had flaked off and the zipper itself had turned black... YUK! i took it to the South Coast Plaza store for warranty work. They were going to send my wallet back to be repaired. I've been back to the store 3 times and have called them 5 times. the only answer i get from them is that they havent heard from the factory and cannot give me a status. i asked the clerk when should i expect to hear something back from them, the answer i got... read full review »
Filled under: Services Location: United States
RugsUSA
September 15, 2008
I ordered a rug online from RugsUSA and an Order Info email was generated and said that I would receive a shipping confirmation email once the order was shipped. After about three weeks and no word from the company, I clicked on the track link on my order confirmation with a query about my rug. No response. After numerous emails in various ways (info @; live chat; reply to ads, etc.) and two telephone calls--all with promises to contact me with information, I have still not been contacted. When I talk with someone at customer... read full review »
Filled under: Services Location: United States
Maximizer
September 15, 2008
Our company has had a terrible experience with the staff at Maximizer. We have used Maximizer 9 CRM software with great success. We decided to upgrade to a version that would allow us to synchronize our data and we were recommended the Entrepreneur edition by Stanley only to later find out that we will need the Group edition instead. We paid for these additions and as the cost continued to rise and are now finally told that MaxExchange can be "high maintenance" and will require many hours of tech support at 150.00 per hour. We are now... read full review »
Filled under: Services Location: Canada
Visonik Amps
September 15, 2008
I recently bought an Amp from Visonik The 1800watt amp from them that didn't last 2 months The Gain & Bass Control shorted Out!! So i call Costumer service and hears the lowdown, First you have to Fax the receipt! Then you package up the amp, Ship to them your Cost, Third they want you to send in your package a 15 dollar money order for Shipment back to you for there Messed up crap! Total cost for you 35 dollars and some change just because you were dumb enough to buy their Sh*# don't buy Visonik its going to cost ya!!! read full review »
Filled under: Services Location: United States
McKenzie
September 15, 2008
I have been ripped off by these scam artists. After getting no satisfaction, I instructed my attorney to file a law suit, which we have done. Any one who would like to join us is welcome to. I also contacted a friend who is a Superior Court judge and former US attorney, who advised me to open a case with the FBI, which we plan to do next week. Anyone who has information that they would like to share with the FBI in order to help build a case to put these guys in jail, please contact me through this site. read full review »
Filled under: Services Location: United States
Onesuite
September 15, 2008
Onesuite has the complete package for prepaid phone services. When I started using Onesuite back in 2002, it only has the basic prepaid phone card services that you can access online. Then a year after that I remember they added a fax to email feature that give subscribers a fax number for only $1 a month and get their fax through their email. So its like a virtual fax machine and no matter where you are, you will get your fax on your email. But they didn't stop from there because more than a year ago they added a voip in their list... read full review »
Filled under: Services Location: United States
RalphLauren
September 15, 2008
I spent 44.00 on an item, wore it for about 2 minutes to check fit, realized that it was too big, packaged it up and returned it. The item was barely touched, and all tags were included. Despite that, my refund was just over $23.00. Shipping costs and return shipping fees are not refunded. I've never heard of such a return policy from a mail-order company. I don't expect to shop from the website anymore. I'm a huge fan, but the customer service is terrible. A shocking disappointment--the amount returned was less than the item's price before shipping. read full review »
Filled under: Services Location: United States
Zero Plus Dialing
September 15, 2008
I called ZPDI on 09092008, reference the charges of$39.30 (6 min) on my phone bill . I was told collect calls, no one was home to accept these calls, I have had collect call block for years, with all the scams from people in prison and the ability of others to route from your number to others in other countries, causing outrageous calls to be on your phone bills. This outrageous $6.55 a minute. AT&T was not much help either. They informed me to call ZPDI, which was done. ZPDI, told me I needed to prove that I had call blocking for... read full review »
Filled under: Services Location: United States
Global Ocean
September 15, 2008
I used this company twice for international relocation. The first time, they relocated my household effects from NJ to France. It took my shipment 2 months longer than projected to arrive. I was careless enough to use them for my return relocation from France to NY. While my first experience with GOF was moderately unpleasant, the second experience was downright horrible. To begin with, they could not find a local mover to pick up my shipment.--They found a local agent 5 days before I was to board the plane to leave France for the US. In... read full review »
Filled under: Services Location: United States
Baker Moving
September 15, 2008
I would encourage anyone who is moving to stay away from Baker Moving. They gave me a great quote and I sent in a deposit. When the movers show up, the quote suddenly increased in price. My price jumped by $500 because I had 25 more cubic feet of belongings. When they delivered by belongings, two pieces of furniture were missing. They were only small fold-up bookshelves, but I still paid to move them and expected to get them back. I am currently talking to them about insurance. An entire box on dishes, which was packed in bubblewrap... read full review »
Filled under: Services Location: United States
Property Management Specialists, Inc
September 15, 2008
The worst customer and professional service I've ever encountered - one of their managers who manages the property I own is non-responsive, rude, unprofessional, accusatory and borders on harassment with the tone and manner she uses to interact with you. I can't say much more since I am talking to my lawyer about the current situation I am in, but I will share with you that I am personally being attacked and fined unjustly for things that do not apply to my property and PSI is trying to put the burden of proof on me to prove... read full review »
Filled under: Services Location: United States
Chase Private Education Finance
September 15, 2008
On July 11, 2008 I applied for a Chase Private Student loan and was approved. I faxed them all my documents (proof ID, proof of enrollment, and loans docs) by Monday, July 14. I thought all was fine until eight business days later when they told me my drivers license was unclear and I would have to refax it again. I refaxed my license and it took them yet another eight business days to receive the copy and to tell me it was unclear. I offer going to a local chase branch and submitting it that way, only to be scoffed at and told that wa... read full review »
Filled under: Services Location: United States

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