In the summer of 2006, we purchased two Sanger recliners. Now, in mid-September we noticed springs poking out the back of both chairs in approximately the same location. I contacted the store and they said we could either bring them in for repair or we would have to pay $35 for them to come and get them. My position is that these chairs were defective from the factory and didn't feel I should be expected to pay them anything to have the chairs picked up and fixed. I wrote to Ashley's home office and their response was they... read full review »

One week after purchasing my dodge truck and spending $40,000+ the transmission wasn't shifting correctly and the dealership had to adjust the computer. Now @ 90,000 miles the computer went out and Dodge won't warranty it. The repairs are $900.00. My complaint is because the computer which regulates the transmission went out because condensation got in the computer and ruined it. This should have been sealed at the factor in order to keep moisture from getting in the computer. I have never washed my engine nor flooded this vehicle... read full review »

I slipped on a wet floor, this was observed by a male clerk that was present at a service desk. At the time of the slip there were no wet floor markings. The initial shock of the fall other than pain in my elbow and forearm was a little disorientating as to what I should do other than being very embarrassed and feeling very uncomfortable, I looked for assistance and the clerk ignored me, and was more interested in seeking to place signs where I had slipped. After searching/seeking assistance I returned to the service desk, where there wa... read full review »

I paid almost $200 for a "2 bedroom suite".. for one nite only.. we arrived around 6pm and there were no sheets on the beds.. we got sheets for the beds, but never got any for the pull out couch that my neice had to sleep on without sheets or blankets or pillows.. the mattress on the fold out couch was so bad, that when she crawled into bed that evening, her knees sunk down and hit the metal bars on the frame and she hurt her knees.. she started crying and holding onto her knees.. this is just the beginning.. the other beds in the 2... read full review »

I want to warn others who may use this auto transport company! Ken Mills, and Mills Auto Transport picked up the wrong car from my warehouse. They had no authorization to pick up the car they did, but their driver just took it. Then when they found out they had the wrong car they took it home with them to DUBUQUE, IOWA! Then I had to get a lawyer in Dubuque to get the car back because they refused to release it to me or return it even if I paid them what they were asking! Now that I have the car back it is damaged and wouldn't run... read full review »

My name is Marion and i am sick of being the under dogs. My daughter who is on family credit she goes out to work has no benefits. She got herself a secondhand pc then she pick up a orange disk to go dile up she tryed to download it and got as far as her bank details then nothing so she tryed again the same got to her bank details and nothing so she gave it up and went with AOL this was in Aug on the 26Th Sept orange took two lots of £14.99 from her account which this occurred a bank charge of £39 00 as the money was for something... read full review »

I want to complain about the company with website www.mp3mall.net. they were cheat every client as me when I bought Sony recorder icd-sx46vtp . I've ordered SONY RECORDER ICD-SX46VTP on internet from www.mp3mall.net and at that time only had $111.86 then I've paid already , I waited for nearly month to receive it . I was angry when they took my money in the bank out and didnÂ’t care what the clients think about them. They havenÂ’t had a professional business on internet since I bought Sony recorder... read full review »

Will not give information on where you can get local repair service. Local service companies can not get ANY information on HDTV DLP TV's. Contacted service rep (MU137, MU339, MU417) to get the name of a local TV repair company in the Harrisburg, PA area. I was told that they did not provide service on out of warranty items and to contact the company I bought the TV from. This I did. They said that I should contact a local TV repair Company to get the repairs. I contacted 3 separate local companies and was told they do not service... read full review »

I would like to bring to your notice the problem faced by me with the SBI ATM (Ramrajatala (Howrah). I have tried to withdraw RS 10000 from my SBI ATM account ON 19TH/10/06 at that time there was some problem and the response came that the transaction could not be done, AND SHOWING THAT INSUFFICIENT FUNDS. I Immediately reported the matter to SBI HOWRAH BRANCH, THIS KIND OF BUSINESS AT LEAST NOT EXPECTING FROM SBI. Regards, SANJOY Arobindo Road, Santragachi, Howrah - 711104. read full review »

I bought 2 Stratolounger recliners, XP 3-7699, of which I was told that the mechanism was guaranteed a life time. One of the chairs needs a new mechanism, but I can't find Stratolounger to get the new mechanism, and I was wondering if you could help me find a place to repair them or for us to get a new mechanism? I live in the Cincinnati, Ohio, Northern KY area. I would appreciate any help. Thanks, Terry read full review »

I purchased a DVD camcorder from samsclub.com auction site for $320 When the product arrived, it was a open box display model. With smugs on the lens and dust on the view screen. The underneath had worn marks form the display tripod. I called up the customer service and they say that it is what they sell in auction site!!!!!! Then why dont they say so in the site, Why should i bid for a display model ??If it is a floor model I will bid accordingly. There is nothing in the site which says that i am bidding for a open display floor model. SO WARNING TO ALL AMERICANS--NEVER NEVER BUY FORM SAMSCLUB.COM read full review »

I went on to the website of www.mobilecraze.com as I was interested in their ringtones packages for cell phones. I entered my phone info, paid with a credit card, was charged and only AFTER I had been charged did I find out that my phone and my carrier are not compatible with any of their services. I contacted their customer service department a few times, via e mail and telephone, no one returned the call and I received an e mail saying that I am able to use their services when in fact my carrier and phone are NOT supported. I asked to be... read full review »

I purchased some food from the above chicken take away outlet on 20/10/2006 at approximately 14:35. I was disgusted to later find out that my friend ( Mr Philip Towersey 0 who was present when I purchased the food said he saw the guy who served me was picking his nose as I placed my order, he was also scratching the back of his hair. I find this totally disgusting and unacceptable. I would have thought that anyone handing food should at least be wearing gloves let alone picking their nose. I would like to know if I can take this matter... read full review »

We purchased a car from Westco Cairns Pty Ltd in July this year. While we love our new car we have been thoroughly disgusted with the ongoing service that we have received from both the sales and service departments. We take this opportunity to warn all future customers to find another dealer. If this is unavoidable, be exceedingly cautious in your dealing with Westco, whether with sales or service. We have found both departments to be uninterested in anything resembling customer service, and certainly not worried about their reputation... read full review »

This is an online "business" located at http://www.computerlearningctr.org/ I tried their system for a month. I did exactly what they asked but not only did it not provide any positive results, I found out that what they told me was allowed, was NOT allowed on the website! I have spent the last three weeks e-mailing them (which is their only contact info) to try and get my money back, but it has proven fruitless. It is a scam and they should be shut down. Vance read full review »

Andersen Windows makes some fine products, but electric-powered, venting roof windows is not one of them. I bought four such windows in 1994. The gears of the roto-operators (both the pre- and post-1998) become stripped/dislocated within 5-10 years. In addition, the electric power operators don’t fit well onto the roto-operators and need adjusting every year or two. After twelve years of problems with these windows, I have now given up trying to make them operate properly. read full review »

We bought our Hitachi 50" 50V525 model Tv from sears canada and it was delivered in September 2005. As we were moving into our new home ( not until October 2005) the Tv sat until then. It worked fine until July2006 when it started to act up. Picture would just go off and screen would turn blue. We called sears before the year warranty period was up and also purchased at an additional $250.00 an extended warranty. We have had a sears service man here 3 times to fix the machine but to no avail. Now he says it needs a circuit... read full review »

My complaint about Telkom is not just serious it is ridicules. In the last six months our ADSL line were stolen 7 times the last time on the 20 October two days after they replaced the previous line that was stolen the fastest response time so far was four days but normally it takes 11 and it did take them 15 days once before to reconnect the line. And after talking to Supervisor this and supervisor that Manager here manager there the best on only solution they have is, wait until it happens again and come and reconnect the line... read full review »

I had brakes put on my car at the Meineke at 3861 North Druid Hills in Decatur, GA. The shim came off the driver’s side brake. Mr. Brad Augutus refused to replace the shim despite the fact that it was within the warranty on the receipt. He then threw the shim in a garbage can behind his desk. I asked him to return the shim to me. He refused and told me to get it myself. His arrogance was beyond belief on a personal level and shows that Meineke does not promote professional behavior or customer service. read full review »

Incorrectley installed our furnace & ignores our calls & does not appear to want or know how to correct the problem. Furnace has cut out since the installation on May 2003. Thanks Lydia Summit Heating & Air Conditioning 15935 Redwood Lodge Road Los Gatos, Calif. 95033 (408)353-3403 LIC:524256 read full review »

Top Cleaners at 4400 Brownsville Road in Powder Springs, Georgia. (770) 222-0809. They shrunk a Pendleton wool bedspread approximately 12 inches the whole way around, was a queen, now won't fit a double bed. They refuse to refund our dry-cleaning cost and the cost of the wool bedspread. They are listed on the Better Business Bureau as having other complaints from other customers with unsatisfactory outcomes. We will probably end up taking them to small claims court. As you know, a Pendleton wool bedspread is around $300 and is suppose to last a lifetime, we only had it 4 years. We are very upset and disappointed. Thank you. read full review »

I purchased a new rebuilt motor for my 1988 toyota 4runner, from US ENGINES in Auburn,WA. I paid $1450.00 for this new motor with such a great warranty. figured I could not go wrong.. 8 years 80,000 mile warranty.. When the motor was installed, the motor just didnt sound right. sounded like the valves were really loose.. had my mechanic who installed the motor. **phams complete auto repair" in burien, WA. I immediatly called US ENGINES, about this . they told me the motor should be adjusted at 12,000 miles **.10 on the... read full review »

Out stay at the Hard Rock Hotel in Orlando was a huge disappointment. On our arrival on 7 October Saturday we were informed that the Hard Rock Hotel didn’t have any rooms available to honor our reservation. Our desk attendant was nice and wanted to be helpful but it was very difficult to understand him since he spoke very broken English. After the manager came out to help us with the problem, he saved the day by finding us a room with a garden view. Having paid in advance for a non-smoking with a pool view, I was rather upset to find my... read full review »

I bought a whirlpool refrigerator from Lowes in Elk Grove, CA on 9/18/06 for next day delivery. The product was delivered to our house the next day. Unfortunately, the delivery guy made a big scratch on the door of the refrigerator. We didn’t want to waste the delivery guy’s time since they said one of the delivery trucks is out of service and they have a lot more to deliver that day. So we told them to move on and we’ll call Lowes to schedule for a replacement. It took us almost a week of run around to finally get someone... read full review »

This particular AAP store located 1582 E. Commercial Blvd. Oakland Park, FL 33334 is the worst auto store I had been to. After waiting for a cashier at a check out in front of the store for 15 minutes, no cashier had showed up. After waiting for 15 minutes, I've decided to go to the back of the store, to the part department. The girl who was staying behind the counter while popping her bubble gum said "you need help". Yes, I said, I was waiting for 15 minutes at the check out. At this moment, another woman walked next to the... read full review »

I am VERY dissatisfied with my Dell Photo All-In-One Printer 924. I will never purchase a Dell Printer Again! It is extremely hard to change the ink cartridges. The design of the printer does not lend itself to ease and convenience for older people to see how to replace the ink cartridges. I have spent 3 days trying to get the printer to work. I keep getting messages such as: Left Cartridge incorrect. I take it out and try again. Then it says Right Cartridge incorrect. If I have taken the cartridge out once, I have 50 times to reinstall. I had... read full review »

Annoying regular calls from this number: (206) 666-7278 Cannot stop them Do not answer the phone Will not stop Many others are also harassed by these people. Can anyone help? Thank you, M. M. read full review »

I bought a HP deskjet F 380 2 months ago and last month only it went out of order. I was asked by HP to contact Redington India Limited - the HP service centre at Kolkata regarding the problem which I did. I took the product to the service center on 2nd November. I was assured by the service center of its replacement within 48 hours as per the company rules. But I think HP personnel are not paid enough to buy a wartch. Till today i.e. 15th of November, their 48 hours is not yet over. After every 2 days i did contact them and to my... read full review »

I have much knowledge of this company. As a consumer I am very disappointed with what this company has done to a locally owned business. It greatly saddens me to see an establishment that was last year grossing 27 million to this year what almost reminds you of a ghost town. The new management does not care about its consumers, nor its employees. I have seen the local bosses out in town with a few of their employees enjoying after work festivities. From what I saw I was not impressed. I have heard many rumors of the bosses sleeping with fellow... read full review »

I had signed an agreement with Reliable Security Systems to provide ADT alarm service for my employer in January 2002. I was only a manager. On the day I was signing, the owners were not in the office and the sales Rep from Reliable Security Systems requested my social security number and assured me that it was just a standard procedure. I completed the agreement stupidly without reading. I was laid off from the company in April or May the same year. The company later relocated. Months after that I received a letter from a Collector hired by... read full review »

Recently went into Sofas and Seats Factory Outlet 8400 Midlothian Tpk, Richmond,Virginia to purchase a futon for a relative. I explained to the sales manager that I needed one that did not require that I assemble it myself. I went to the back of the store at his request. I told him that I wanted THAT futon, the floor model l assembled and he assured me that that particular futon would be at the loading door the following morning. Upon arrival to its destination, it was unassembled. When I called back to the store and told a worker there that I... read full review »

Please read below about our experiences with HEWLETT PACKARD and do not purchase their products. This is the letter we sent the company: You will recall the below letter that I sent you and your CEO several days ago. Be aware that I am now in the process of reporting you to every bad business or scam website that I can so anyone with a computer that works can see how you do business. You need to be aware of an EXTREMELY unsatisfactory experience we have had with your company. I have already personally been relating my experience to... read full review »

I signed up for a nextel cell phone. My plan was supposed to be 300 outgoing minutes, free unlimited incoming minutes, free unlimited mobile to mobile and free unlimited walkie talkie. I chose this plan because my oldest son also had it. First month, only a partial month was fine. Second month my phone was shut off because I supposedly went over my minutes, upon looking it up online I discovered that all my minutes talking to my son were what put me over. I called customer service and was told that I did NOT have mobile to mobile but they... read full review »

From Sears in the Glynn Place Mall, or Colonial Mall, as it is now called, in Brunswick, Georgia, The Sylvania television purchased as an early Christmas present for my son had a vibrating speaker-noise from the first day. Every time you raised the sound to the mid-point bar on the indicator, it vibrated and "wowed" as they call that effect, to totally distract from any program. I called a repairman as soon as the holidays were over--or not long thereafter. I'm a forty-years customer of Sears--I would have bet my pay check on a... read full review »

I bought a Whirlpool Gold refrigerator side by side with freezer in Aug. of 2005 at Lowe's in 2005. From the start the freezer had an ice cube problem. I called for service 3 times for the same problem. Ice wouldn't dispense, it leaked water and ice would stick up in the ice cube maker in the freezer maker in the freezer part itself. I took the extended warranty knowing that if this need service when the refrigerator/freezer was less than a month old it would continue to be a lemon. At less than a year old I can again for the 3rd... read full review »

I ordered several new subscriptions and renewals as well from this web site on July, 2006. I supposed to received my magazines within 4-12 weeks. Never got them. All those magazines have no record of being contacted about this subscriptions. I have emailed this company several times and have received no response. The phone number listed above is an answering machine. At this point, all I want is my money back! BUYERS BEWARE! Details: Magazine subscription serviceMagsForLess.com location: 41 West 72nd Street, 10G New York, NY 10023 Phone: 888-259-8401 Fax: 877-571-2464 read full review »

I bought a Superba S/S model KSRA22ILWH3 over a year ago (April 05) from KA's (i.e. Whirlpool) warehouse in Laval Quebec. I have no issues with clearance, plenty of space all around. This July it stopped cooling properly, so had to call in for servicing. 86$ later, the technician added some freon. Two days ago, same issue. New technitian comes in (Wirlpool qualified, 26 year veteran) and tells me that this is a very bad design with the cooling pipes/venting being at the bottom & next to impossible to reach for cleaning. He said the... read full review »

I am writing to everyone I know about something that happened to me. On October 12th, western NY got hit with a freak snowstorm. This storm dropped over 20 inches of snow which took down power lines all over. Over 300,000 people were without power. On the second day after this storm I finally managed to get out to try to buy a few things. One of them was a battery operated radio. I ended up at our Target store in Cheektowaga, NY. They were one of the few stores that managed to open up that soon. I went in and there were 2 radios on their... read full review »

Bought a Carpet Cleaner and extended warranty... Cleaner broke... Took it to get it repaired, its been over a month now... still without the Carpet Cleaner... Sears blames repair shop for the delay... My agreement is with Sears not the Repair department... Sears will not replace it with a new one... and can't seem to get this one fixed in a timely manner... Sears is not returning phone calls as promised... I will no longer purchase items from Sears.... Pathetic Customer Service... read full review »