My daughter had joined on a Saturday to lose 12 pounds (which was not needed). We called later that day but they were not there. They are closed on Sunday's. We went back on Monday to cancel at Springfield, PA center. They said she would probably not get $149.00 back because that was for medical history which includes taking blood pressure and weighing. I volunteer as an EMT and it takes about a minute to do both things. We got a check for $63 because she gave $212. We cancelled within 72 hours and I told them that you can cancel a contract in that time span. They did not think you could in PA. Are they any lawyers that know differently? read full review »

On Jul 14, 2006 I called Enbridge Gas Company to cancel my Heating Protection Plan effective immediately. Their sale representatives transferred my call to Direct Energy Customer Service; I told her I want to cancel my plan. Direct Energy Sale Representative told me “I can’t cancel your plan; you signed up 12 months contract with us from Feb 2006 to Feb 2007. You do not get refund the money”. I told her I didn’t sign up any contract with Direct Energy. I signed up my Heating Protection Plan contract with Enbridge Ga... read full review »

Getting billed on my capital one credit card as listed below: 2 22jun ap9passporttofun 888-840-0303 ct $11.95 Do not know what this bill is for. Please advise. read full review »

I was a big fan of G shock and all of their products for many years now. a few years ago I bought a Mudman "Gaussman AW-570" Analog with the Titanium back plate. i bought the watch at "The G Shock Store" in Manhattan, New York. I only ever wore G shock watches, the greatest watches ever made, until you send them in! Recently, I called their Dover, New Jersey location 6/28/06 to have the battery replace in the Gaussman, I asked if the letters on the case could be brightened and maybe the band replaced. The watch only... read full review »

I am writing because of the response and treatment I received from Herbergers Credit Department. I am trying to help pay for, or completely pay for my mother-in-law’s credit card with Herbergers. I was given power of attorney to discuss her account. I even mailed and faxed Herbergers the power of attorney. They refused to help, to talk about the account, or give advice other than a scant $128.00 off if I paid in full, a bill that was close to $1,600.00. My mother-in-law is close to declaring bankruptcy, and can no longer make the... read full review »

All I wanted to do was order the auto cool for the car. They continually advertised freebies and additional purchases that I was not interested in. You could not do anything to stop them and go on and complete your order. I finally hung up. I have no idea if the order went through or if I'm going to receive what I ordered. They seemed to be forcing you to taking additional offers that you were not interested in. I am very disappointed. read full review »

Has anyone else noticed that the Paper Plate companies, in their manufacturing procedures and packaging, actually “stick” 3 plates together “lightly” so that consumers don’t notice that when they grab for one plate – they actually grab 3 plates? The packaging says “50 plates”…or “100 plates”….but by the time you grab one plate which is lighly adhered to 2 other plates, you go through them pretty quickly – and this is wasteful to our environment. I spend my time separating paper plates so that we grab one – not three – whenever we use them. read full review »

Dear Readers, My husband and I ordered cabinets from Cabinets4Less.com in December, 2005. We posted our complaints about this company in February when we still hadn't received our cabinets. We posted our complaint with the Attorney General's Office in New York. We also used the services of our friend who is a private detective. The owner of Cabinets4Less did stay in contact with us. Finally, after many emails and many hours of using different agencies to help us we did get our money back. THIS IS WHAT CONSUMERS SHOULD KNOW ABOUT... read full review »

I had my house painted professionally using Cabot stain. Within six months, it began to peel extensively. I never had a peeling problem with other stains. Cabot will not be responsible for the damages I have incurred. read full review »

We bought a Maytag wide by side refrigerator about 4 years ago and unfortunately just after the warranty expired, so did the appliance. What is wrong, I am so disappointed with Maytag. We thought we were buying a well made product. I am very unhappy and will not purchase another Maytag appliance and will talk to my friends and family about my experience as well. It, the refrigerator, has been replaced and will be going out in a bulk pick-up (trash) this month. read full review »

Upon returning from a week long vacation we discovered our new 6 month old Sears Trio refrigerator stopped working. The freezer section was fine. Everything in the refrigerator section had to be discarded. We called Sears, 1-800-469-4663 (July 15, 2006) for service as the product was under warranty. We were told they could have someone there on Tuesday - July 18th, 4 DAYS LATER! This infuriated me, it's the middle of summer, and we have no refrigerator for 4 days. The service technician arrives 4 days after our initial call only to tell... read full review »

I was sold a Wave-Tech Pool (32K) + financing for $4K in a retaining wall to support the pool. I paid $2K cash down, for a total expenditure of $34K. I have since found blogs and internet postings of over 43 complaints with the Attorney General's office, 84 unresolved complaints with the BBB. When I first looked into the company, the standing with the BBB was good, unless you yahoo-search "disaster" and "law suit" and Wave Tec Pools you are unable to discover the hundreds and hundreds of people who have been destroyed from... read full review »

This is the worst experience I have Experienced with Domino's I had placed an order wide telephone for delivery and received the order vide Order number:46 dated 7/23/2006 at 15:05 hours. We paid for it and your delivery guy left, On looking inside the order we found that Jalapeno dip was not there as We have a habit of eating chicken wings and Garlic Bread with the dip, since it was not there we called up your store and people were telling me after being online for 15 mins that they will be sending me the Jalapeno dip to which I... read full review »

I having been using their merchant services for my online http://www.admain.co.uk. It came to light after a few transactions that my payments where not as big as expected. I am fully aware that the company takes a percentage in the transaction. I am also fully aware that they hold back a percentage in case any of my clients reuest their money back. i am also fully aware that it cost $6.00 ( U.S. dollars) for them to wire my money across. What I am not aware of is how around 5% of the transaction disappears from my clients making a payment... read full review »

Good day, yesterday I was checking my egold account and was surprised at what I saw: I had almost 200 ounces of gold (USD 100,177.90). I never had so much money, (I only had USD177.90 in my account at he time of this transaction) I don’t know how did they get there. I clicked on history and saw that money were transferred 2 hours ago, in the memo field I saw your email address:[email] When I was trying to sort this out - money disappeared from my egold account. I lost my money and money that came from nowhere. I changed my password... read full review »

Early this year I received an Aroma Toaster/Broiler Oven model #ABT-214 as a gift. The baking rack and the broiler rack were poorly welded so that the "crossbars" were coming off. I was unable to get satisfactory use of it so I called the customer service dept. and spoke with Diana. On many subsequent calls I also spoke with Destiny. I was put off several times and told a variety of "stories", one was that they would send me new racks, then that they didn't know what kind of racks fit that model, and finally that if I... read full review »

This dental practice is defrauding it's patients by having them sign up for expensive cosmetic procedures and failing to deliver them. I agreed to pay for veneers over 6 weeks ago which were supposed to be put on before an upcoming vacation. Not only did I not get them put on before my vacation but I've been paying for a service I have yet to receive. Week after week the practice tells me that they'll be "coming in this week" and they never do. An employee I had not spoken to previously recently went out on a limb and... read full review »

I purchased Furniture from Bassett Furniture the wood is already rotting away and half the wood is not even stained and if it is stained it's all different colors stains. Also there looks like they cliped out pieces of the wood on some of the furniture where it should be totally flat and smooth and there are indents of circles also in the wood that should not be there at all. Now I have to spend my own money to get all the mistakes they made taken care of because they are unwilling to do so. The Bsssett people are very rude too. read full review »

I ordered a leather sofa on 7/4/2006, it was delivered on 7/22/2006. When I first sat on it, it wasn't as comfortable as I thought it would be - It certainly felt different from the display one. But more than that, I felt really uncomfortable of the leather smell. I started having headache and nausea when I sat on the sofa. I felt sick all day, and had to take anvil. I went to the store the next day and explained my situation. but the store manager seemed very upset, as if I made her upset or what, and told me they couldn't do... read full review »

My account has been charged three times the correct amount for an overdraft thanks to a policy by Wachovia to ensure profits through usury disguised as a consumer protection. In light of the amount of money your company handles daily, I trust you will not find my complaint too petty to resolve. Wachovia has unrepentant stolen $70 from my account thanks to an anomaly in the way your corporation chooses to process payments. Rather than in the order in which they were performed, as with cash or any other bank, Wachovia processes charges to an... read full review »

We moved from California to Pennsylvania on march 25th'2002. We had our stuff moved on 23rd march'2002 which we had them deliver to us on 3rd may 2002. At the time of packing and moving we took an insurance of $10,000 with 0% deductible and we paid $200 for it. When we got the stuff a few items were damaged which were then to be either replaced or refunded or repaired by them. We called them in may then in july and every month thereon we only got the reply that they r processing our claim and that they will get back to us asap... read full review »

America west airlines. Flying from Atlanta to lax stopping in Phoenix. Flight 656 leaving 5.25pm July 5th. I'm over 50 years old, I've flown all over the world, this was the most dismal travelling experience of my life. We received 15 minute reports for 11/2 hours about mechanical failure. The flight was then officially cancelled, this was initially a relief as the plane looked about 50 years old! One staff member then proceeded to announce that he was trying to re-route all the passengers to different flights by destination. At... read full review »

I am a computer repair technician who runs my own small business. One of the things I pride myself on is the extra attention and help that I give to my clients. D-Link is refusing to be even half as helpful. In February of 2006, I recommended to a client that they buy a D-Link Wireless Router and PCMCIA card to make their two home computers able to be used on the Internet at the same time. They took my advice and purchased the two units. A couple of weeks ago, the client called me to troubleshoot a problem they were having after being... read full review »

I received a call from a female customer service rep who informed me that I had won $400.00 in aa vouchers for future travel and a gift card valid for the purchase of gasoline just for using my banking debit card. The agent then asked me for my banking routing number and I immediately informed her that I was not interested. I hung up the line and called information for the Tampa/St Pete area as I recalled the exchange of 727. I was given a number in the Miami area and was asked right off the bat if i had given any banking information. The... read full review »

I never agreed to accept this many magazines and I dont want them, any of them. read full review »

I placed an on-line order on 7/9/06 for a baby shower gift which I would need to receive by 7/21/06. The web site stated that the gift would be shipped within 2 – 3 days and with regular ground service would take 7 days for shipping. Not having received my order by 7/18/06, I sent and email inquiry and called customer service. The customer service representative indicated that the gift had not yet been shipped. I expressed concern, as I needed the gift by 7/21/06. I provided the same information in my email inquiry. The customer... read full review »

I ordered a renewal of my Sports Illustrated subscription on March 9, 2006 since it was to expire by July, 2006. Sports Illustrated has no record of being contacted about this renewal. I have emailed this company several times and have received no response. The phone number listed above is an answering machine which gives the following message: “Thank you for calling. Goodbye.” According to the New York Better Business Bureau, there have been several complaints vs. this firm. In checking opinions.com, numerous people have... read full review »

I'm at my wits end with my diamond engagement ring from Zales. My fiance bought me a 2,100 dollars engagement ring from them in December 2005. Then in February 2006 the main diamond fell out somewhere (I was in the shower and I caught a glimpse of my hand and there was a big empty setting) so I brought it back to Zales where they told me it would be ready in 2 weeks. They "fixed" it and I got it back a month later from them and they had put a yellow-tinted diamond in it's place!!! So once again I gave it to them to fix, then... read full review »

Many 2002-2004 Polaris Virage and Gensis watercraft have warped hoods. The warp occurs in the front of the hood where the hinge is attached to the hood. The basic problem is that the hinge is stronger than the hood and when the watercraft sets in the sun the hood in too weak to retain it shape. The problem was only compounded by the Black and Silver covers that Polaris sold for several years. The black material increased the intensity of the sun. Once the hood warps water pours in through the gap in the front of the watercraft. The gap... read full review »

Everyone else has this pay online service down really pat so, what's the problem? I give them a lot of personal information and get squat for the time, effort and trust. If they can't get it right then why should I trust them? Seems kind of strange to me! Center details: Card Service Center Old Bethpage,NY11804- 9201 read full review »

On 11/15/2005, i purchased a washer (Frigidaire model:fwsb5700ds0 serial no:xc52300870) from bestbuy. On or around 7/10/2006 machine developed a problem of slow and noisy spin cycle. Subsequently, a call was placed to Frigidaire reporting the issue. Frigidaire assigned a case no (3011662109) and referred me to a&e factory service (owned by sears) for repair/replacement and problem resolution. I called a&e factory services to schedule a repair as suggested by Frigidaire. When i called i was put on hold for over twenty (20) minute... read full review »

I purchased a Body Benefits® Compact Heated Massager by Conair, and one evening, when laying in bed, I had the massager under my behind, as the muscle was extremely tight. After about 5 minutes I turned it off and went to sleep. Several hours later when I woke up, I reached down to move it and it was like putting my hand on a stove burner that was left on high. I am an incomplete quad and have no feeling in that area. I was left with a 2nd degree burn. It has been about three months and it still hasn't healed. For some reason, I can... read full review »

Sears Portraits charged our credit card but never sent the photos we ordered, customer service says to keep waiting, then told us we waited to long to let them know there was a problem. They said they will refund the money, but haven't done so. We were told that the Sears Portrait Studio no longer had access to our prints, so we were instructed to go online to searsphotos.com to order reprints. We did so on April 4, 2006, paying by credit card. We got our order confirmation and were told to wait 7-21 days for our prints to... read full review »

My complaint is with RCA. I got a stereo for my birthday in April. The system is broken. The CD door won't open, my CD's are inside. I went on their website several times. I have never received a thing from them. I just wanted to know where I could take it in my area for service. Simple, but nothing from them. Time is running and I still have no stereo and no answer from them. Thank you for your time, Frances Anaheim, Ca. read full review »

In April, a charge was put on my credit card that was not mine I was told to "remove it" and pay only the balance since it would be "put in dispute" and removed before my next billing. I have received finance charges ever since I did the above, and was told (6) different reasons by (6) different people, including supervisors... each telling my the one prior gave me incorrect information! I wrote the dispute department at Sears, and am getting the runaround...but still receiving finance charges I did not incur. What a... read full review »

Do not purchase archos products! Their products are junk! When they inevitably fail, as they will, getting through to their customer support is essentially impossible, unless you have the better part of a morning to remain on the telephone. If you do eventually get through, and get an RMA number with which to return the defective unit for repairs, do not expect it to actually be repaired!! I sent in an AV500 mobile DVR which they kept for a month, then finally returned to me in exactly the same defective condition in which I had returned it to them. I am now tossing the unit in the garbage. Lesson learned!!!! AVOID ARCHOS PRODUCTS!!!!!!! read full review »

I booked my auto to be transported 3 weeks ago. 2 days before the scheduled pick up, I pro actively called the dispatcher to make sure he had the directions to pick up the vehicle. I was then told that was not scheduled for a pick up because Grass Valley Transport provided him with the wrong phone numbers and did not make an effort to get in contact with me. Their customer service is horrible!!! Not once apologized for the inconvenience and did not make much of an effort to try to book me on another truck. I am still having trouble... read full review »

My son and I went on vacation to Hawaii while we were there a death occurred and I had to book a flight to California when I called to make a new reservation I asked them if my son the age of 10 can still fly back home by himself so I can attend a funereal the agent that booked my flight at USAir assured me that I would have to pay a fee for each connecting flight for him so with her word I continue to book another flight out to California for $930 when I got to the airport to leave for my flight they first could not even find my new flight... read full review »

I went to eat with my wife who is 7 months pregnant. The air conditioner was set at a very uncomfortable 55 degrees on a 90 degree day. The lady in front of us asked why it was so cold and the manager told her it was to make sure that the staff was comfortable. The manager said that she felt it felt fine to her. I placed an order and she wouldn't raise the temp when I asked either. By the time we got our food, the food was cold because of the A/C. I would not go there again, nor would I recommend that anyone go there. There are much better places who know the meaning of the words "Customer Service". read full review »