LOCATION: United States
Il Poggio
We did check our RCI confirmation letter and it stated it was for a 1 bedroom with two sofas. When we arrived the rooms did not have this accomadation or at least they stated that they did not have it available. That is when the clerk offered the extra room at no charge. Then, at check out we had to pay for the extra room for all 7 days of our stay. We were mislead and we did not find out until we checked out of the Il Poggio.
We did tell the clerk at Il Poggio that the ants were prevelant in the room. The clerk stated, "it is that... read full review »
Sunset Group Fishermen's Village
My husband and I contracted to purchase a unit only if we could sell the timeshare we were staying in at the Mayan Palace.
The sales person insisted he could help with this and we could use the proceeds to pay for a unit at the Fisherman. They agreed to take the Mayan for Tax rebate and return it to us to sale with vacationweeks.com. Helen Mosello for a fee of $529. Four days later we decided to cancel the conract. We went back to the Fisherman and was told we could not cancel because our Mayan Palace had already been use by them for tax... read full review »
Hardwood Floor Depot
I purchased hardwood flooring through “The Hardwood Floor Depot” which was manufactured by Craftco Hardwood Floors of Ohio. The flooring is a 5" wide prefinished Tongue and Groove Hickory material. The planks are supposed to be manufactured in accordance to NOFMA standards which provides for a tolerance of plus or minus ten thousandths of an inch variation in the face width of the boards. (That is from 4.990" to 5.010" is acceptable.)
The problem: My boards vary from 4.9" to 5.1" wide, a variation of ten... read full review »
T-Mobile and Motorola RAZR V3
Tuesday 7/11/06
T-Mobile
Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380
It’s rare that I encounter a customer service issue compelling enough to take the time to write a complaint letter, but I feel that last night’s phone contact with a T-Mobile technical service representative warrants it in this case. I purchased a new Motorola RAZR V3 phone and signed up for T-Mobile’s Get More 1500 Minute and 400 text message plan through LetsTalk.com 2/9/06 (order # *****). Prior to that I’ve been a... read full review »
Leons Mobile Transport
A deposit was paid to "Leons Mobile Transport" towards moving a mobile home, complications occured on our part, and the job was delayed.
I spoke with his assistant (his wife? "Beverly") last Thursday, and she indicated that Leon wanted to cancel the job and just refund our money.
Since then they have failed to respond to our Faxed letters, and I spoke with Leon tonight who indicated that a "letter" was being sent to me that "explained everything"... I questioned him further asking about "my refund" and he hung up on me...!!! read full review »
Ace Van Lines
I just relocated across country. Items were packed with bubble wrap and pop corn, wadded paper and other protective materials. The objects were put in rental truck. Then, either transferred to another truck or put somewhere else for a few days. I was told that my things would be on ONE truck for the entire move. This was not true. I wanted it that way because I have many oil paintings, glass items and expensive bric-a-brac. I used to sell antiques.
More than 2 weeks later, I received my precious things which were clearly marked... read full review »
Jessica & Geoff Rutherford
In June of 2005. My fiancee and i purchased a Shar-pei from the Rutherfords. After spending $950 dollars on the dog, we have since learned about all of her genetic deffects. Today we recieved the worst news, a tumor, yet to be determined as to if it is malignant or not. this is just the last of several problems, umbilical hernia, shar-pei fever, tacking of eyes surgery, dislocating knees. nearly $4,000 later in vet bills here we are. These breeders are absolutley horrible people. They refuse to take any responsibility for their poor dogs or their horrible business and life values. BEWARE, and would not recomend purchasing a dog from these people. read full review »
Cox Communications - Orange County, CA
Never pay your bill online through Cox, never. I paid my bill online $124.81 whatever the amount and Cox took out $240.19! Now I could see it if there was one number off, but every number. I believe that they purposely removed that money out of my account. They said that I would be reimbursed within 48 or 72 hours. No reimbursement and now they say that I need to do it from my bank. Which, I will not do because I refuse to put anymore energy into it! I will post this so that perhaps, it doesn’t happen to you… read full review »
Tri-State Alarm Company (aka Security Networks)
This is to warn other consumers not to be entrapped by this Alarm Company. I signed up for a 3 year contract and specifically asked my salesman "what happens after the 3 year period" I was told i could receive the service on a month to month basis. I was automatically renewed for another 3 year period. I should have read the back of the contract because it states that your contract will be automatically renewed unless you notify them within 60 days prior to expiration. It also says not to believe a word the salespeople tell you. They... read full review »
Eureka Forbes / Vacuum Cleaner
I bought this product in Jan 2006 and it stopped working after 3 months. I have logged several complaints regarding this and no one has come to my place and they have not tried to contact me as well. Their service is one of the worst after sales support. My sincerer advise for the people is not to buy the euraka forbes products.
Their customer support is also pathetic. No one listens to us. I am planing to file a case in the consumer court for this. Please encourage all your friends not to buy any product from eureka fobes. They are the No1 cheats in this world. I regret for buying this product. read full review »
Trend Micro Internet Security 2007
Used this program for 2 years even though it has missed viruses in the past, i renewed the lis. for 2007. Downloaded it, tried to install, it took the old 2006 program off, then says it cant install new because old program STILL exists. Now i have antivirus, i sent trend-micro 2 support messages & they never answered me. I want my lic. renewal for 2007 back. buyers- this program is almost as bad as norton to get off pc. read full review »
Bankston Chevrolet - Northwest Highway at Abrams, Dallas, Texas
We bought a used 2001 Chevrolet Suburban at Bankston that their written documents said was a "certified car" and, therefore, was not being bought "as-is," and further, we bought a warranty for about another $1,200.
The Texas Safety Inspection sticker showed that Bankston had done the inspection three months before and that it had been drive less than 200 miles before title was transferred to us.
We were to learn that the vehicle was out of oil, had one front parking light bulb burned out, the emergency brake did not... read full review »
Auto Vantage
My Name is Olga and my husband and myself recently returned from a deployment to Iraq. Much to my dismay I returned home to a bill of $99.99 on my Orchard Bank Card. I called them only to be redirected to calling the vendor, to find out why this charge was on my account and who this company was. Of course the company was closed at the hour that I phoned. I decided that this was a matter that Orchard Bank needed to settle considering where my husband and I have just returned from. I called them back... As I was sitting on hold, I got nosey and... read full review »
Citi Financial
Hello, I have Personal Loan from Citi financial and I have to close my Loan from last three day i am trying to contact Maninagar, Ashram Road, Navrangpura Branches but your executive not response anything what i do... I have to complete my loan as soon as possible and your people not give me the figure how much i have to pay...
Really I am very fade up with citi financial! read full review »
GM Fuel Price Protection Program
I purchased a 2006 Chevy Impala because it came with the General Motors Fuel Price Protection Program which guarantees that I only pay $1.99 per gallon for gas for the next 12 months no matter how far I drive.
GM funds this program through the use of a Debit Master Card. They read your milage each month based on Onstar and depending on when they read it, they are supposed to post money to your card on either the 15th or 30th of each month. This is the second month in a row that GM has not funded the card in a timely manner. Their customer... read full review »
Amoz-Lamb Construction
Amoz and Thomas Lamb (owners) of Amoz-Lamb construction (Lambs Construction) are constantly cutting corners. Their work is sub-standard. I have pictures to show their shoddy work... While I do not blame the workers, I do hold Amoz and Thomas responsible. They have not followed our signed contract nor have they come close to following prescribed building codes. Unfortunately, from the beginning of construction, I have had to constantly call Amoz-Lamb Construction back to correct substandard construction practices (see pictures). Numerous time... read full review »
Best Cleaners - Andover / Wichita, KS
Best Cleaners lost a pair of my suit pants. They returned my tan suit jacket with someone else's dark blue suit pants. When I complained to the clerk at their Andover, KS location, her first response was "these things happen...sorry". Unbelievable!
I have spoken with Shawn Dixon their Regional Manager. She promised to follow-up and either find my garmet or make good on their error, but she never did. All I want is to be reimbursed for my lost garment and a refund for the claening charges for the garment they lost. So far, I... read full review »
Galaxy Credit
I just received a letter from Galaxy Credit, PO Box 5628
Peoria, AZ 85385-5628. They are requesting $30.00 for a subscription to Discover magazine. I already have a subscription with Discover, I spoke to Discover and they have not heard of Galaxy or United Magazine Service Inc. They say I have a current subscription and that Galaxy has not extended it.
I remember a magazine service calling me on the phone a few months ago. It was a guy that wouldn’t take no for an answer. He offered me a year and a half of Discover for $30.00... read full review »
Lady Hamilton Bridal
I bought a Moonlight Design wedding dress Lady Hamilton in July 2006. A beautiful satin silk organza dress.
However, when the dress finally did arrive, it had strong and unmistakably yellow overtones. A simple comparison between the dress at the rack of Lady Hamilton's bridal shop and the one I received clearly showed this. All employees at the store that day agreed that the dress in the store was white and the one I received had strong yellow overtones.
While I understand that all wedding dress purchases are final, I expect... read full review »
McDonalds - Tustin Ave in Orange, California
This goes even beyond McDonalds, but I am tired of going to all of these fast food places and no one can understand English. We are told that you cannot fire someone for not speaking English, but yet you can be let go for not speaking Spanish. Something is definitely wrong here. The last straw was this morning when I went to McDonald's I ordered what I wanted drove to the first window paid and then drove to the second window to pick up my food. The girl hands me my food and a coffee and I told her I asked for a Diet Coke. She just looked... read full review »
Sunnyvale Travels
This is to report the pathetic experience I have had with Sunnyvale travels. A couple of weeks ago I needed to book a ticket to India. At the time of booking, I was advised to fly via Cathay Pacific as it was supposed to be cheaper and have the same level of experience as Singapore Airlines. Also it was informed that the flight could easily be rescheduled. However, later on when I actually needed to reschedule the flight, I was told that it cannot be done on all days as the airlines only flies on 3 days of the week and not every day. What i... read full review »
ExtraCare Account
I have the message "Your extracare account information is incomplete." I visited the website that was on the receipt but there is nowhere to log on to view the account and make revisions to it. Where do I find this information please. read full review »
TVs
The electronics business is deceiving the public when it come to HDTV, HDTV is set at 1080,1080i,1080p Yet it seems common practice for companies to advertise EDTV as HDTV it is not, EDTV is 720,720i,720p which means 720 lines as opposed 1080 lines in HDTV the difference is the same as Night and Day .
It is time someone put a stop to this. read full review »
Citicorp
My wife and I worked out an agreement with Citicorp that allowed them to automatically deduct our payment from our bank account each month. Citicorp did this all the way until the last payment. They did not take the last payment, and instead, sent us a notice that our payment was late. They attached a large late fee on to it and are now demanding this extra money. When we inquired as to why they stopped, they claimed that the arrangement had expired. Convenient. We told them that we would send them the original final payment only and be done with them. They now call my house a minimum of four times a day. Beware of this fraudulent practice. read full review »
Budget Car Rental
This posting is to warn vehicle renters in Germany to be very thorough in inspecting their vehicle, because Budget will hold you liable for every thing if it was not fully documented as preexisting damage. We learned this the hard way with a Budget car rental at Stuttgart airport in May 2006. We
are 100% positive the scrape around our rental car's right rear wheel well was preexisting, because we noticed it after less than 20 minutes of driving without bumping or brushing into anything. We believe Budget placed us at a significant... read full review »
HP f1703 monitor
I purchased a brand new hp f1703 monitor along with a new hp pavilion a747c computer via the internet about a year ago and during that year I moved and by the time I got my office set up in the new house, the entire computer and monitor had seen less than 6 months of actual use.
The monitor started going blank on me so I researched it on the internet and found that hp had a series of these monitors with this problem manufactured during a specific period that were eligible for FREE rplacement or repair.
My monitor was manufactured... read full review »
Golden Corral Restaurant - Beaumont, Texas
I hope this is the correct way to post a complaint. This is about the Golden Corral restaurant on 4145 College in Beaumont, Texas.
We ate at this restaurant tonight. A few minutes after we got there, a small church group arrived and one man parted from the group and sat by himself directly behind our table. The restaurant wasn't very busy at all, so this was strange. The man later proved to have some mental problems. He kept commenting on everything we ate (from the buffet), and if we didn't eat it all, he would outburst about... read full review »
Clean-R-Us
Hi my name is Christopher Sablan. I have recently sent an authentic NFL jersey (Washington Redskins, Clinton Portis #26) thats worth over $250 to the Dry Clean R Us dry cleaning service. When it came time to picking it up, it was no where to be found. According to their conditions I am only able to receive ten times the dry clean service on that item, which only adds up to $50. This amount doesn't even come close to what I had to pay for that jersey. I tried to explain to the owner how expensive that item was, however she still refuses to... read full review »
A&E Factory Services
31 August 06: AEFS told us they would replace the entire freezer door and the electrical components in it. They said all the replacement parts would be sent to our home and to call them when we received them all to arrange for them to come back out and remove and replace the parts.
17 October 06: Still no door, only the small parts. We have called and they say the door was never ordered. They say well golly gee guess we will order it. This has gone on for over two (2) months now! They are rude and indignant on the phone. They only offer the... read full review »
Ep-923 Euro Pro Shark Professional Steamer
My complaint is about the model ep-923 euro pro shark professional steamer, i was given a steamer for christmas 05, i used it 4 -5 times and it quit steaming, and euro pro wants me to send it to plattsburg new york, for repair. UPS wants to charge $51.00 to send it.. And i read other complaints that spent their money to send products to euro and have never recieved them back???? Sounds like euro pro has a scam going....my steamer was originally $ 179.00. What can a consumer do??????? read full review »
Gladstone Homes - Auroa, IL
I am very displeased with this home builder! They show you the models and dont tell you what is included (no signs or anything) in the model and if they do tell that something is included if you ask the other sale person they say its not. All the upgrades you see in the house are not included plus alot of the things you wouldn't even think was an upgrade, is. Lucky we have a friend that is a quality assurannce manager at another builder that came with us and asked a lot of questions that your normal buyer wouldn't even think of and... read full review »
Silkies
I recieved a bill from you for $17.40. I never placed an order with them or recieved one. So please quit billing me and cancel at this time. I am not paying for something I never ordered or received. read full review »
Spectrum, Inc.
I bought four chandeliers from them. The quality is inferior, they came in a million pieces that I had to assemble, they don't accept returns, and THE CHANDELIERS ARE NOT UL RATED, plus the people are rude and unresponsive. I checked with the Better Business Bureau and there are 90 complaints against them during a 36 month period.
I wish I had checked websites like this before I bought.
Company details:
Spectrum Inc., Farmingdale, NJ read full review »
Farmer Jacks Supermarket
Whole ( in bone ) pork loins $0.99 lb. I have shopped Farmer Jacks for many years and was very disappointed when I asked the butcher to cut a pork loin into chops for me. I was informed that they were only sold as pork loins, since when for many years I have had pork loins (whole in bone ) cut into pork chops! I am Very disappointed with this "New" policy and I will shop at a Supermarket that will cut my pork loin into pork chops!
Thank you,
Mrs. R. M.
Romeo MI 48065 read full review »
American Leak Detection
American Leak Detection - Santa Barbara, CA installed a new skimmer in my pool, and despite an insert inside the new skimmer warning to keep the area clean to make sure that debris didn't enter into the skimmer or the area of the repair as it might lead to damage to pool equipment, guess what happened? Debris was left overnight near the skimmer, and the area was hosed down to clean some of the mess up. Good idea? The next day, the new skimmer was installed, but the pool filter and pump were not functioning properly after the work wa... read full review »
Walker County Trans-Aid
I have started going to Northwestern Technical College on October 2, 2006. The first day I got transportation by Walker County Trans-Aid and then Walker County called my house and said I could no longer get a ride from Walker County Trans-Aid because I live in Catoosa County, I called Catoosa County Trans-Aid and I was told that they no longer go to NTC. I am also going to LMCS or Cornerstone in Lafayette, I leave NTC everyday at 12:00 and I go to cornerstone which is a division of LMCS.
All I’m asking for is a ride to Northwestern... read full review »
ColorTyme Rentals
ColorTyme Rentals - 5332 Gull Road,Kalamazoo,Michigan 49048. I'm renting a Dell computer, and the computers great.... But, the people at the rental place, not so great. I've been harassed, etc. I've been paying on my computer for over a year, I have only $450 to pay on it, but, yet, my reciepts say different. For the last 2 month's the receipt's been saying I still have 13 month's left????? 13 month's!!!!, how is that, when I like have only $450 left to pay????How do these people figure ???? I am not paying... read full review »
Instalation Sky
I have spent most of this week trying to get through to your company, about the other sky + box to be installed in my home i have run up phone calls when i have got through i have been put on hold or cut off.
i was told on monday night that someone would phone me, within 24 or 48 hours i am still waiting so if someone could sort out this mess for me before i decide to get rid of my sky box once and for all.
Thank you,
Mrs Mary read full review »
A Fairtytale Wedding
I will never recommend using A Fairytale Wedding for weddings, corporate events, and other special events! I rented chairs, tablecloths, napkins, etc. from them and they were late. Not only did they deliver everything late to the wedding reception, the chairs were in horrible condition, the tablecloths were wrinkled, had burns from previous uses, and had stains on them. It was an embarrassment to have that at our beautiful reception overlooking the ocean. Most of our guests were from out of town. I really hope that people who see this vendor... read full review »
Mayan Palace Great Vacations Club
Don't fall victim!! This is what happened to me: I was taken to breakfast and then told how I could make lots of money if I bought several timeshare weeks with Mayan Resorts and rented them out. I was given figures (which I never got copies of) by my salesman that would make me good money. I later found these figures to be grossly exaggerated. I was also given figures showing how my timeshare would increase in value, which I also later found was false. I was told after I signed the contract by my salesman that I was "locked-in"... read full review »
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