Never pay your bill online through Cox, never. I paid my bill online $124.81 whatever the amount and Cox took out $240.19! Now I could see it if there was one number off, but every number. I believe that they purposely removed that money out of my account. They said that I would be reimbursed within 48 or 72 hours. No reimbursement and now they say that I need to do it from my bank. Which, I will not do because I refuse to put anymore energy into it! I will post this so that perhaps, it doesn’t happen to you…