CATEGORY: Services
Directway Via Coppernet / Iwayafrica
My brother bought this Directway set up in 2004 from Coppernet Zambia which has Iwayafrica in Kenya as its hub. It cost over US$6000 and monthly charges were US$213 per month for the lowest Home user service, and capped at 1(yes 1) MB. Going over that you are charged US200 per MB. I visited from Zimbabwe to test it, as in Zimbabwe only dial up was available with a download speed of 2-3kb/s. The download speed on Directway was 22kb/s which I thought was marvelous. I make my living using a webcam and in 10 days made 3 times what I made in... read full review »
Bally Total Fitness 15 & Walnut Streets - Philadelphia, Pa
I signed up for the 7 days free trial online for Bally's gym. But when I first walked in the door, I was greeted by overly friendly trainer who showed me around this 5 story building. But when I told them the $150/300 enrollment fee plus $60 per month plan was too expensive for me, he asked the managers to try to convince me to sign up for it. When I was forced and told them that I'd think about it, they dropped the price to HALF! I felt pressured to make a decision on the spot so I told them if it's ok for me to use my free... read full review »
Sprint Customer Service
It is difficult to imagine that Sprint is a communications company by the manner in which they treat their customers. I renewed my Sprint PCS phone service with a two-year agreement when my telephone suddenly died a year ago. What a mistake. I had just started a new consulting business and didn't want to risk problems with transferring my phone number to a new carrier. When I lived in Chicago, I was near a Sprint Store where I received excellent service and several nods of agreement when I said that I was so frustrated by Sprint... read full review »
Unfied Services
This company called me REPEATEDLY!! They offered me 1000 dollars, a free trip, all sorts of wonderful things. I kept asking what the catch was, and they said all they needed was to know where I bank. Stupidly, I told them, then realizing my mistake I said I had changed my mind and hung up. They called me back 9 TIMES!!! I finally turned my cell phone off, and found this site! I am so glad they do not have all my account info, but I am still planning on changing my account number tomorrow, just in case!! read full review »
Trailsource.com
When you sign up for this trail source service, you are automatically renewed for the following year. You do not have an option!!! This is just so typical and clever of companies trying to scam you of your money. I spoke to Jamie, the manager and owner of the website and asked him how many times have I used your site?? He responded only 4 times during the year. Ok, so they keep track of how many times you use it but they wont ask you if you would like to renew? They will automatically renew and... Guess What??? Yes, you guessed it... read full review »
ConfidentialAccess.com
It’s been 3 month since I have made an order they have charged me and I did not received any product from them. They are ignoring my emails, I have wasted ₤595.00. Be aware don’t order from them! read full review »
BSNL - Hyderabad
BSNL, Land line no. 2316 1638 disconnected almost one month before and till date I did not get any refund which I paid as a security deposit at the time of Land line connection. Anyone suggest. read full review »
All Telecom Companies
Hi, plz stop the fake activation of all mobile numbers in india the telecom companies r not interested in the security of service they r distributing their connections on fake id's. on one person's id mobile service provider r giving thousands of connection. i can say this thing surly because i have worked in almost all telecom companies in india. i have seen all the verification process. for a fraud connection u need any one's id. the only thing to remember when co. calls for checking tell all the details of that fake id ur service will continue. read full review »
Reliance Cell Phone
I have been trying to pay my cell phone bill online for the last 1 year. The system does not process my card. It accepts all the information and then at the end of the transaction, displays a message that I have entered incorrect information. I have been paying my bill online using my US credit card for more than 2 years. Since last year it has suddenly stopped.
I went to the Reliance Web world office close to my house (Cembur. Mumbai) the last week when I visited India. I was surprised by the terrible customer service. No one had any... read full review »
Sears / Top Stove
Sears warranty
I need to have my top stove that is under Sears warranty fixed. I have called Sears and set up an appointment with a Technician. The first time the Technician came to my home I explained that my stove top has scratches mainly in the area where you turn the knobs. I also showed him how you can't notice the scratches until you put on the hood light which I just installed and called Sear immediately as soon as I notice it. I told him that it was either purchased with the scratches or when Sear installed the stove top it... read full review »
United Air Care - Bloomsfield, NJ
United Air Care
90 Broughton Ave
Bloomfield, NJ 07003
(973) 743-9099
www.unitedaircare.com
We hired this company to perform duct cleaning, based on a coupon offer they had made available. When they arrived, they not only gave my wife a hard time about the coupon, they then quoted an outrageous amount for doing additional work. When my wife declined the additional work, they became irritated, packed up their equipment, charged us and left. My wife called me, visibly upset. I came home and reviewed what they had done in terms of... read full review »
Saturn of Baton Rouge
I assisted my 84 year old mother in purchasing a Saturn Ion April '06 after she'd driven her old car 23 years - it only had 80K miles. It was made clear to dealer that I was there to prevent her being taken advantage because of her age, health and fixed income. My mother believes the sales mgr to be her dear good friend. In July '06 she had open heart surgery. While I was there in March '07 I drove her to the dealership to get the oil changed. They are aware of her health status, and the Ion only had 3,000 miles on it. She... read full review »
Marshalls Department Store
On 9/23/07 Two older ladies and a young girl entered the store. The two women were verbally assaulting the girl and having her push their cart around and acting as if she were their slave. That aside one of the women the oldest decided to push me in the shoe isle. I was in shock finished shopping and left. (I know I'm a slow reactor sometimes) So after about 7 calls one long distance and talking to a Manager, assistant manager and a secretary all I got was sorry. No one would allow me to see the security tapes nor would anyone... read full review »
Globespan
My daughter was booked to fly to Gatwick from Hamilton and was put on the WRONG PLANE. Despite her concern that she had been misboarded, the attendants checked her ticket 3 times, decided it was a clerical error and had her step aside so that others may board. They said they would find her a seat later. Once the error was discovered in-flight, she was yelled at. No hospitality was offered. I'm sure the Canadian government would find it shocking to learn that anyone can board a Globespan plane and fly unbeknown to security. Many calls later (none instigated by Globespan) she still has no luggage. read full review »
Valley Forge Insurance / Workers Compensation Coverage
I found out they had coverage for the company I worked (American Staff Resources) for at the time of my injury, but they keep denying my claim. Can anyone advise me where to get some help with this matter. I have over 500,000.00 in medical so far. read full review »
Airtel / Simcard
I lost my mobile and so got a duplicate sim (9840831820) on 12Sep from ('X'SQUIRE COMMUNICATIONS PVT LTD, 14,2ND LINE BEACH, PARRYS, CHENNAI-1) by 11.00am of the same number from a airtel office with a assurance that it will be activated within 4hrs but 36hrs it was not activated. Even after informing the office there was not positive response. Then i visited a shop nearby my house and got it activated as a new number by giving all the proof and got activated. Suddenly it got disconnected and when asked they said that they... read full review »
Reliance / LG Cell
I have bought my second mobile from your center at Varanasi, UP, on 16/09/2007. I gave full detail of my ID, address ID, etc. on a prescribed form then and there. After two days I started getting SMS on my cell from 52811. I tried several times on *369 to explain that I have submitted the pertinent documents, but it remained busy. Then I submitted the fresh documents on 24/09/2007 in person leave alone to accept their mistake they send a massage on 25/07/2007 informing debarring of outgoing calls! Not only me but at least 06 of customers are... read full review »
Earthlink True Voice
There are a few complaints here illustrating Earthlink's incompetence. I'm pretty sure that I can top them all with this story. Let me preface this story with the fact that we had never contacted Earthlink for any reason and have most definitely never set up an account or service of any kind. In June 2007, my husband and I began receiving unsolicited mail from Earthlink to the name “Test Test.” On June 12, Earthlink sent “Test Test” a box. We assumed it was junk mail and/or an error, so other than being... read full review »
BSNL Cellone
BSNL Cellone is having poor coverage in Doddenakundi area, specifically in Ferns Habitat/Akme Ballet Layout on outer ring road, Marathahalli. Even after repeated complaints nobody is bothered about this and people already are moving to other service providers. read full review »
HugesNet
When we first purchased their system it was satisfactory. We could expect upload speeds of 194 on the average and 775 on the download this was acceptable. Then after a 8 months we started having eractic speed tests finally we were told it was not our equipment or theirs except that their satellite was now over crowded so for 8 hours of every day we would be getting below minimum speeds because of every one on the system. They have no plans on a new satellite to ease the congestion and continue to sell to more customers. When will this stop?... read full review »
Airtel / Global Roaming Sms Services
I am an unfortunate airtel, andhra /maharashtra circle customer. Upon landing in Canada/Toronto, was duly connected to airtel's partner rogers wireless and indicated strong signals at my current location. My connectivity to my international clients is through sms messaging, which is vital. Immediately upon trying to send sms to India/Indonesia, all sms transmission indicated error' or 'network out of order' even to contact the airtel customer service no.121. Have sent a chain of emails to the 'customer service id of... read full review »
Spectranet
Spectranet - Broadband Convergent Services Provider
www.spectranet.com
I got a spectranet connection 8 months back. Because of some Office work, I needed it urgently. But seems that this is the biggest mistake I ever did. On average I couldn't use internet for more than 3 days per month. All my money was a big waste. Their line is always faulty. The Service providers are illetrate people who dont' have manners to behave well. read full review »
DHL (Domestic Delivery) - Rochester, NY
DHL (Domestic Delivery) - Rochester, NY
www.dhl-usa.com
I never use DHL unless it is the only option, as with Dell - I really wish they would change providers. Besides the fact that DHL's customer service is lacking, such as an obvious absence of care, and a rude demeanor, their actual delivery people are ridiculously lazy. We have the same delivery driver at my apartment building for all DHL deliveries. That being the case, you would think he would understand the intercom system that is used to get to any of the apartments. Yet... read full review »
T-Bar Resources
TBar Resources, LLC | 1-800-734-2752
www.tbarresources.com
I urge anyone who gets a telemarketing call from T-BAR Resources (oil and gas drilling investments from Texas) to go to this site and file a form 1088 complaint with the FCC:
http://www.fcc.gov/cgb/complaints_tcpa.html
These people at T-BAR Resources are aggressive, obnoxious, sarcastic and rude, and refuse to comply with multiple requests to remove my residential telephone number from their list and to cease calling. They are repeat violators of the Telephone Consumer Protection Act. read full review »
Hefty One Zip Gallon Bags
I purchased Hefty One Zip Gallon bags (30 bags) every one of the bags had a cut below the zipper so all of the bags were useless. I feel I should be entitled to a complete & total refund.
Carole Anderson read full review »
Verizon Business
Verizon Business
www.verizonbusiness.com
Our company used to get a Paper Invoice from MCI every month, the amount was paid in a timely manner and the whole process used to take about 2-5 minutes. Then, MCI and Verizon merged and became Verizon Business. Our account got messed up and it showed late fee charges for amounts that were supposedly paid late when in fact payments had be made in a timely manner.
THEN, VerizonBusiness decided to go ONLINE and in order to "force" customers to use their online system, they... read full review »
Sam's Club / GE Money Bank
I would like to file a professional and personal compliant against "GE Money Bank", who carries the credit for Sam's Club.
Their credit criteria and treatment of the Sam's Club consumer is outrageous.
Sam's Club markets to the "Small Business Consumer" yet uses the most difficult means of issuing credit to their clientele.
Who is really the winner here?
Their "Business Credit Card" interest rates are the highest I have experienced.If you do not ask for consideration of a reduction in... read full review »
Best Buy - 86th & Lexington, New York, NY
Best Buy - 86th & Lexington
1280 Lexington Ave
New York, NY 10028
(917) 492-8870
www.bestbuy.com
To whom it may concern,
Let me first tell you that I freelance as a computer tech, and do data backup for my clients. This leads me to need at least 20 external hard drives a month. In the past I would get them off the Internet, J&R Music World, or B&H Photo.
About a month ago I noticed a good sale price on the WD 500GB My Book external drive on BestBuy.com. I decided to give the Best Buy on 86th and Lex... read full review »
Mahavir Store - Thane
I have purchased the gas stove from Mahavir store, Thane, last two months back, since i have brought the new stove after the put off the stove there is sound coming from the burnell which is very unusual thing, even the stillness still which is guaranteed is getting in brownish colored. I have made complain to mahavir stores several times but till today no response from them. Stay away from this store! read full review »
Maytag / Washer
Purchased a brand new washer, Neptune, Model#MAH21PDD for $1500. Coin operated, they claimed to be good for commercial use for 20 years. It's less than 2 years, broke three times, and now broken beyond repair. Called Maytag, they basically bounce me around with many different department, and no one can offer any real help. Can not buy warranty, service guy came and says it's beyond repair.
Never buy a MayTag production Again! read full review »
USP Calling Card
I was using usp calling card. It was working fine till one month ago. Suddenly it is not working. I lost by refilling the card. At present there is no customer support or web site available. They looted money from customers. Can anyone can tell me what happened to this company... read full review »
Reliance - Noida
I had taken a connection from reliance web-world (Noida) On 12th september and I submitted all the documents whatever they asked me, and connection started within 2 hours. But after 1 week I got a call from customer care and they De-activated my outgoing and said again submit all documents. when I complaint in customer care they said they could not do anything and his executive didn't respond well. Again I submitted all documents but yet Out-going call not activated.
What the hell service they are providing?! read full review »
Airtel India - Vaspack
I am completely exasperated with Airtel services India. To start off with I get unending promotional messages and calls from Airtel at the most weird hours of the day. And I had devised a strategy to deal with it , I saved airtels nos and would not receive calls and would keep deleting their endless messages.
But this once my strategy failed and a friend fiddling with my phone unwittingly subscribed to a value pack service ( I don't even know what it is and have no inclination of finding out). I had 50 bucks deducted... read full review »
TATA Indicom - New Delhi
I had purchased this Tata Indicom Connection in November 2005 and from that till May 2007, the Tata Indicom Network working smoothly. But after the May 2007 this Tata Network is most worst network in India. You can make call all other network except this Tata. Even if you try to dial Tata to Tata, its more worst network. Regarding this I was trying to complaint on TATA Customer Care Number 12527, its not reachable or busy all the time. Fortuneatly Once I got that number, but after holding a 22 minutes time, it did not connect to any Tata... read full review »
BSNL - Dataone Connection
My Dataone connection has been down for last one week. I have complained to them many-a-times, and have even been to their office to get some help to get it fixed. I get a standard response from them that the technician will definitely come by end of the day and resolve it. Still, no success. Is there a way to get the internet working at all? Also, will I be charged during this downtime.
My connection comes under Jayanagar 8th Block, Bangalore. If I get a response on this site, I will be willing to share my complaint number and phone number.
Anupam read full review »
Siffy Broad Band Internet
I am a regular customer of Siffy broad band internet since last two years . I am using unlimited pack of Rs.722.00. My ID is SUMITSAXENA11. My service provider is J.D.Internet, raja ji puram colony Lucknow, U.P. regularly there are interruptions in internet services provided by him. Network not works 3 to 4 days weekly. A lot of complaints on telephone to siffy help line and to my service provider has been registered by me. But till yet i am not getting the services properly. Very poor service! read full review »
Royal Holidays
We purchased a timeshare from Braden Pearson-representative for Playa Del Sol Grand. We purchased this with the expectations of renting the weeks. Braden connected us to Royal Holiday and at that time we gave them 7 weeks of our rental in exchange for $8000, to arrive on 8/1/07. We have not received... read full review »
Playa Del Sol Grand
WE purchased a timeshare from BRaden PEarson-representative for Playa Del Sol Grand. We purchased this with the expectations of renting the weeks. Braden connected us to Royal Holiday and at that time we gave them 7 weeks of our rental in exchange for $8000, to arrive on 8/1/07. We have received no check and we cannot get anyone to helps us. This is a scam-Braden Pearson is a representative of PlayDel Sol and Play Del Sol should take some responsibility for their sales representatives. BEWARE!!! read full review »
USP Communications INC
To all those who have been cheated by USP card, Please file your complaints at https://odr.bbb.org/odrweb/public/complaintlink.aspx
If the number of complaints is high, there is a chance that we can wage a legal battle. read full review »
Vijay Sales / Sion Branch - Mumbai
I had been to their showroom today to check out the various products for my new house. I was planning to buy a LCD TV, Washing Machine, Fridge, A/c's and other accessories. I had noted the rates of the Washing Machine, Fridge and the A/c's as I had finalized on the design which I wanted to buy.
But I had not finalized on the LCD TV ie. whether to go in for the 32" or the 37" and also on the brand as I was not too sure about the performances of each design. I wanted to know the rates so that I could use it as one of the... read full review »
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