Marshalls Department Store
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Category: Services
Contact Information United States
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Marshalls Department Store Reviews
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raymond bennett
November 18, 2010
mistreatment
im being so mistreated when i shop in marshalls to where its carzy they salk while im shoppin they disrespect me in every way possiable raymond bennett 323 495 0042
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bamm39
May 3, 2009
refused return
went to return 4 items of clothing totaling about 95.00 dollars and not only did they refuse to return my stuff they treated me as if i were stealing they talked to me just awful.
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Sunny Girl
December 24, 2008
Refusal to honor posted return policy without cause
I bought a pair of shoes. I never even tried on the shoes. I didn't even touch the tags and when I went to return the shoes with the original receipt 24 hours later I was refused a return. No explaination whatsoever. The store manager just dumped the shoes in the bag and told me to run a long. I will never shop here again. The store didn't even honor their own posted return policy. I kept asking why they wouldn't return the shoes I bought less than 24 hours ago, I never wore them, the tags where still attached and I had the original receipt. The STORE MANAGER did not offer an explanation of WHY he has denying the posted return policy. I felt humilated after waiting in line for 15 minutes
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September 11, 2008
Unfair employee hours
Well I am an employee at Marshalls and I must say the way they jerk around their employees cannot be right. I have been working at this same location for a year and a 2 months so far and as time went by they (management) are trying to save money by doing things that are to me and other fellow associates very unfair. Such as: we close the store at 9:30 and usually we leave at 9:30 or sometime very close to then and I always work 4-9:30 since the opening of the store and never had to take a lunch which is 45 minutes long and now after a year they are telling us that we need to take lunches out of the blue just because they want to save money but yet they want to hire more people although myself and fellow associates beg and beg for more hours but we never get more hours. I just want to know if this is right and I'm just over reacting or if we are just sitting back as we get screwed over. If anyone has any info on this kind of stuff comment on it. Thank you!
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March 24, 2008
Customer humiliation
I was trying to return a black down jacket at Marshalls Gaithersburg, MD last night. I bought the jacket at the end of February & on a 15 minutes to kill day. After I came home, I hung it up in the closet. When I tried to put it on several days later. I realized the jacket smelled & looked filthy. However, I did not have a chance to return the jacket right away. When I tried to return my jacket, I was being laughed at & accused that I am the person who is so cheap & tried to return a jacket that I wore it for some times. All of this humiliation was due to the fact that I did not take time to examine the jacket carefully when I bought it.
I am a professional, living OK, with a mid $70K salary, Currently, I have a nice selection of winter jackets & coats in my possession...
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September 26, 2007
Personal safety in their store!
On 9/23/07 Two older ladies and a young girl entered the store. The two women were verbally assaulting the girl and having her push their cart around and acting as if she were their slave. That aside one of the women the oldest decided to push me in the shoe isle. I was in shock finished shopping and left. (I know I'm a slow reactor sometimes) So after about 7 calls one long distance and talking to a Manager, assistant manager and a secretary all I got was sorry. No one would allow me to see the security tapes nor would anyone promise my safety in the future. No discounts or anything else were offered. Washington Street Marshalls in Indianapolis Stephen, Monte, or Judy will not care or do anything if you complain. Say it with me great shoe department but not worth being accosted for BOYCOTT!!!
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