Unified Window Systems, Inc. in NY caused a water leak/damage because they failed to caulk the window they installed. It was a simple oversight but when I asked them to pay for the paint so I could repair/paint over the water damage, they simply read me their contract which stated, “if a leak is not reported immediately the contractor will only be responsible to stop a leak in our product”. It was reported immediately when it rained and I saw the leak, what is their liability then? Why should I have to pay to fix the damage they... read full review »

We purchased a leather sectional 1 year ago after three months the colour started to peel away the company repainted to affected areas and returned it to me again a few months went by same thing they told me this was classed as normal wear and tear and told me the company would not take back the sofa but they would repain again the areas affected this sofa was over 3, 000 dollars and is nothing but garbeg I contacted Ashley furniture and was told that it was the responsibility of each store to decide the action they would take Dufrense said it... read full review »

they lied about there services. and know have our stuff and wont give it back. are trying to charges unresinable prices. and have not even taken half of my stuff just left it behind altered the agreement. have had our stuff for 12/27/2009. have not released it to us, my mom is sitting in a house with no furniture at all since. they will not tell me where it is nor its location dont know what to do at my end with them. read full review »

I contracted with this company to build a 110 ft fence. They failed to show up 4 times without any call or apology. Finally they finished the frame of the fence and disappeared. So now I have a half finished fence, a mess on my backyard, grass is dead, old fence left on the empty lot behind my house, fallen trees due to Fenceline's workers not rebuilding the retention wall and broken sprinkler system. After repeated calls they promised to refund half of my down payment but it never happened. Oh, and they managed to use regular (not... read full review »

We bought our front loading Kenmore He2Plus a year and a half ago and it started leaking badly during a recent wash. I called Sears to schedule a repair. It was an automated line and I was told that a service repairman would be out a few days between the hours of 8am and 5pm. The repairman showed up and said just for showing up there would be a 70 dollar charge. He proceeded to do the repair. The washer simply needed the rubber around the opening of the washer to be replaced. He said this was the most common problem. Something had... read full review »

I ordered the product in December, I was informed in writing that it would be shipped the first week of January. The first week of February I receive a product with staples, no hardware, split wood, huge knots in what should have been cabinet quality wood, no lights, no crown molding, it was not what was ordered and was poor quality. A week later I was still getting a run around, promised the stuff would be corrected, but delay after delay. I researched the company prior and did not find complaints, but failed to look under the companie... read full review »

I asked for a security quote from Broadview. The salesman never told me that they were owned by ADT and also never told me that they owned my security system even after it was installed in my home. He also tried to charge me extra to purchase a warranty on THEIR security system. Very disappointed with their lack of honesty and the deceptive sales practices. If I knew they were just another ADT company, I wouldn't have asked for a quote. read full review »

Scheduled an appointment for the digital panel to be replaced in December 2009. Was told it was $500 and we couldn't afford that at the time. Called on Sunday February 7 2009 and asked if I could schedule an appointment to have this now repaired. Explained to the associate that I had already paid a diagnostic fee and was told I would not need to pay it again because it was within 90 days. I also asked the Sears associate if the part could be ordered now so when the repair man comes the part can be replaced. No sense coming for a part that... read full review »

daffy duck has lost his feathers and tend to lose brains signs in as buck rogers read full review »

My wife and I bought my Maytag Atlantis Washer (MAV7600AWW) and the spin and drain cycles have not been working properly. My wife never knows when she will have to run the rinse or spin cycle again because the machine didn't spin the cloths dry or worse, the machine did not even drain the water out of the tub! I had service tech come out in Dec. 09 and checked the machine and said the pump & transmission were fine but suggested we change the belt on the machine which we did. We still have the same problems. This is ridiculous that the... read full review »

I have a boiler contract with Homeserve. My Glow-worm Enerygysaver 60 boiler started playing up so I contacted Homeserve. They sent a engineer to take a look. He found a leak and said he will order a part. A week later I got a call from Homeserve saying that the parts will cost too much and they offered me £200 towards a new boiler and they would cancel the contract. The parts they said it needed were: Main heat exchanger 2000800525 £446, sec heat exchanger 2000800472 £465, burner S203154P... read full review »

I purchased 25 tablecloths from Ya Ya Creations of efavormart.com for my daughter's wedding. I planned ahead, ordered early and upon opening the individually wrapped items a couple months later realized that 19/25 tablecloths were stained with what appeared to be sauce or rust and /or smudges of black oil or grease perhaps from the the machine on which they were manufactured. Customer service could not be reached by phone despite the recording that repeatedly told me that help is available 24/7. After months of emailing and despite... read full review »

Had a brand new furnace and AC unit installed - the units were not properly tested or adjusted. It is a two stage furnace and some of the wires for the thermostat were broke for the second stage to work properly, the installers never properly tested the unit to see if the second stage would even work. I complained to the owner of the company, so he stopped out and had to adjust the gas valve, because it was never adjusted. He was the one that noticed that the wires were broke. They sent out another worker to replace the wires. He could not run... read full review »

Mettress Bend & already complaint to CC on Dated 07.12.2009 ( Com No:- 577) but not attend till date . Kindly Help! read full review »

In JAN 2009 I purchased a Sea Fox 236 Center Console at the boat show. I put down 50 % deposit and I did not receive the boat until 6 months later. When I finally received the boat and went to view it at the dealer, the cushions were different from what I saw at the boat show, much cheaper looking. I immediately called Sea Fox and they told me, " these are new cushions, old ones are out of stock" When we took the shrink wrap off of the boat, there were scratches EVERYWHERE. It appeared that the boat had been used because of the... read full review »

Submitted claim for reimbursement on 17 July 2009. Company received, acknowledged defects. U. S. Steel Building promised to promptly reimburse me for manufacturing errors to steel girders/beams that were mis-configured and would not bolt to building frame. The Claim is in the amount of $1.435.00. U. S. Steel Building has not honored claim and refuses to answer e-mail and telephone inquiries. Point of Contact, (POC) is Sue Adlar at PH: 1-888-448-6963. FAX is: 1-954-979-9636. Your attention to this complaint is greatly appreciated. Respect... read full review »

Have a phone account with Fairpoint (who I also believe shares culpability) in which a parasite provider attached to our Fairpoint invoice charging us 14.95 a month. When approached they were vague about their services and difficult to deal with. Finally we get a guarantee of refund of two months and they tell us that it will also take up to two months to credit our account and are still vague about how they attached to our service in the first place. After several calls I finally got them to e-mail me confirmation of credit and that the... read full review »

I bought a new SeaFox 2009, 256 Center Console and the first four months using the boat everything was fine. After taking the boat to the dealer three times for many stress cracks, they took the boat back to the factory to replace the hull because my hull was splitting, it took 8 months to get the boat finally back, and the boat came back a mess! Stay away from this company! read full review »

Extremely rude and obnoxious. I would not recommend this company for any type of service - cleaning or otherwise. read full review »

One word...fraud. Paid over $3, 000.00 to them in the first year and DID NOT receive advertising we paid for. Forget trying to work with customer service...they are useless. No one can give you a straight answer and I spent hours on the phone with them...mainly on hold of course. You are bond by a contract and although they are not providing the service you are paying for...they will not let you cancel...you simply get the run around ...and around and around. Save your money...they are crooks though and though. I feel a class action lawsuit coming on! read full review »

My brand New Stainless Steel GE refridgerator is rusted. I had it for only a month. I am working with GE now to replace them but I do not feel confident. Who is to say that they will not rust again. I am shocked that a $2000 item can have this issue read full review »

I have a refrigerator purchased in September, 2007, model # RS2530BSH. First last Feb, 2009 the control panel goes out and surprise that's not covered and since it was the electronics, OK I guess. However, less than a year later, it starts making this buzzing noise that gets louder and louder so I'm thinking compressor. Talk to Samsung, that would be covered as part of the "sealed system", however after a $75 diagnostic call, turns out it's the FAN which isn't covered and another $200+ repair. So that's almost... read full review »

If you've had a cavity wall filling done by this company, you might want them to come back and double check they did the work. They did the work just over a year ago, but due to a problem they came back and check with a camera and found that there was very little filling. When they re-did the filling and they used as much as a complete new cavity wall filling would take. read full review »

If anyone is looking for an alarm service for there home, please be aware of checkmate security systems. We found them through an ad (1st mistake), and signed a contract. When we had work done on our house, we had the service suspended. As per checkmate, we were told this would not be a problem. Unfortunately we were unable to have a new alarm system placed due to money. We spoke with checkmate and were told this too would not be a problem just let them know when we are ready to reinstall a new alarm. We are now being harassed. I explained to... read full review »

Mr. Ferro is a very pleasant man who has no knowledge of designing a bathroom. He did not advise me as to appropriate dimensions for my fixtures-everything from bathtub and sinks are too large for the room. I let his lack of quality control pass and the fact that he misrepresented the use of sub contractors when I was very definite about his employees only working on my house. The major issue is that the grout between my tile is crumbling and no tile man will repair it because the tile was not set properly. In order to fix the problem--the... read full review »

no one is came for clean water purifier since last one and half year and whenever i call him he is not receiving phone and no response from you since last one and half year read full review »

After about 3 years the geo decking material started to detoriate. I keep replacing the deck boards and it just keeps detoriating. It was an expensive material but it had a 20 year warranty. read full review »

I've read the complaints about Electrolux appliance failures and Electolux's poor response. They all seem to have a similar theme: product fails & Electrolux delays and/or denies replacement covered by warranty--with attrocious customer service throughout the process. Is it possible that we could join together with a class action suit? I don't know anything about it but seems like Electrolux is selling their product as high end with broad warranty coverage but we get low-end quality and denied warranty protection... read full review »

We have had Estimated bills for some time - EDF reckon that the meter has not been read since Apr 2007 - though I know that I have sent through readings via phone - although this is long winded. My last quarter's bill was £189.00. There are only 2 of us living there. Heating is via domestic oil. My partner works from home. They recently read the meter and have come up with a bill of £2, 400 !!! - the meter reader seemed more interested in our CD/DVD collection - and my partner had to ask him to read the meter and... read full review »

i would like to lodge a complaint against laxmi gas agency in Jharsuguda, Orissa, the following are the list of shortcomings: 1. very poor delivery of LPG cylinders againt bookings going to 30 days or more from the date of booking, causing great inconvenience to single connection customers 2. Non response to customer calls and poor feedback on after booking 3. lack of the use of any standard procedures by dealer in providing connections. 4.Lack of comon courtesy of staff in dealing with customers, 5. lastly a corrupt staff... read full review »

The offer for the Yoshi knife and peeler said buy 1 and get one free. This is not true. After you give them all the information and credit card number you are never able to review your order. After hitting the buy button you see that you were charged for 2 Yoshi knives, 2 peelers and 2 times for the shipping. So what you thought was going to be 19.99 plus 2 times the shipping you were charged for 2 knives 2 peelers and 2 times the shipping. This was a complete rip off. I do not know how long I will be on the phone trying to get this resolved... read full review »

we were also ripped off by this woman. i cant call her a lady for that would be alie. has any one looked at the bing web sit on donna. there is a very intresting artical about her and my brothers keeper. she is according to this artical a very well to do person in her on right read full review »

Had trouble paying bill online..via electronic bank transfer..Bank says no request for payment was made by Progress Energy.. was charged a fee, and told that they would no longer accept any payments from me, except by cash, certified check or money order..I've been with this company for over 20 years..this is the first time this has occured..Customer Service reps have been extremely rude and unhelpful..I guess sinc this is a necessary service, and only they can supply it to me..that they can treat me with any disrespect that they want to..they must feel good having this much power over someone's life..Shame on them... read full review »

yesterday my mobile have receieved a message "congratulations your mobile phone has won 500000 pounds in the ongoing nokia uk prom.For claims Email:[email protected] or call +447024073630" is this true or not if u can give me any information about this message then give me as soon as possible read full review »

I have been appalled by Laura Ashley's customer service - shocked!!! I have been trying to resolve an issue and have so far been on the phone for 4 hours to al their 0871 numbers! The wait times are unacceptable and NO-ONE calls you back... I wish I had never bothered with the order, the hassle has been unbelievable and the pleasure has been completely taken away. I just want to cancel the order and go to M and S where they are at least known for good customer service... I have also read so many similar stories and am now concerned about... read full review »

Like so many other people have been complaining about I have the same problem with my Bright Effect CF bulbs. When we built our current home and moved in 2 years ago we changed nearly 50% of the bulbs upon moving in and have continued to add more and more of these CF bulbs since then. Problem now is about a year into there use, (we're empty nesters and live in the dark, so no these bulbs have very little use time on them) Since then we have had 9 of them die for no reason, some of them actually started smoking!!! Other just... read full review »

Ordered an unfinished storage bed from these guys...It arrived on time but as i went to begin the finishing process i discovered bugs in the drawers...tiny but many...I freaked out and called the company they refused to take any responsibility only offering to have someone come and sweep them away. They went as far as saying I put them there!..I took the bugs to a pest control entomologist and they were determined to be bark lice and plaster beetles. The former living in the bark of wood under moist conditions and the latter in ware... read full review »

We made a payment arrangement to pay a past due balance on a water bill that amount to 182 dollars. They said that we could pay 77 dollars and the balance the following week. They took the 77 dollars out of my account that day and then 4 days later shut off our water anyway and then had no one to turn it back on because it was after 5pm. There should be some sort of statute that requires any utility company that has the ability to shut off any utility in your home should be available 24 hours in case mistakes are made like this one. I... read full review »

I ordered and paid for 3 - 45 foot long rolls of EPDM roofing from Flat Roof Solutions. They shipped 35 foot long rolls. They then shipped the balance, promising to deliver on a specific day. The replacement arrived 3 days later than promised. I was then forced to hire someone to do the work I had planned to do myself. Flat Roof Solutions refuses to accept responsibility for the outcome of their errors. They could care less if their mistakes cost me money. If you choose to buy from them and they make a mistake on your order, don't expect them to be helpful. read full review »