Horrible Customer service. I ordered a 340w Enlight case from them and was sent a 300w. Just because I did not contact them the same day as I recieved it due to not having the parts yet to put in the case, he(Brian Stacy) said I would have to send it back and pay a 20% restocking fee, he blames it on me not reading correctly when if fact it was an error on their part. I have never experienced a problem like this from any other company I have dealt with in my limited 8 years of experience in the business of building custom computers for my... read full review »

I am Hon Abdulkadir Mohamed Haji your office in JFK gave me ETKT to return without amount written. flight number EK 402 of 25 Jan to NBI transit DUBAI my the reason of return come when I got calling to participate conference in Djibouti I asked to refund this TKT they asked the amount.THAT is why I contacted therefore kindly reqesting to sen the amount of return for this TKT 1762528845237-3 to get my refund from JFK to NBI wishing best Email [email protected] Cell +253 647637 read full review »

Bad customer support when needing to return an item. RMA turnaround was horrible. Very long delay in responding to my cust.support e-mails. Had to call them directly to finally get help. read full review »

Buying from Catalina Palm was quick, easy and painless. The order was shipped fast and arrived when expected. This was a very enjoyable experience. read full review »

This was my first order from them and am pleased with the service. Item shipped promptly and was well packaged. They responded quickly to my email that I sent them as there was some confusion about a tracking number (I received two for the same order and thought perhaps it had been split but that was not the case and they got back to me with which was the proper tracking number.) Agree with another that their selection is a bit limited. But prices for what they have are good and shipping is not exorbitant like some others. I have... read full review »

If I hadn't read some of the few positive reviews on this site, I would think it was a total scam. I ordered a VGA cooler & fan from them on the 27th of August; no invoice, no shipping confirmation, nothing. Then, they took their site down for maintenance on the 29th, and it has been down ever since. Because of this, I have not been able to log into my account to check the status of my order. I've sent them three emails since then, but no response (I'm on Cox, but I provided an alternate email). I've tried the... read full review »

I've placed three orders with Case Etc and they've been an EXCELLENT company to do business with. And I was surprised to learn that the guy running it was not even out of High School, just a first class operation 100% A shame I have to order their products through Directron.com now. read full review »

I purchased 2 Epson C64 black ink cartridges. it was shipped promptly. that's all I can say that's good. the first failed before it was halfway gone, the second expired before it was even 1/10 gone. now I'm in a bad situation- no ink, and a lot of work to do, and no way to buy ink that works. a dismal failure, disgusting and dissappointing. NEVER again. read full review »

I too am a victim of the free offer of Acai diet pills. They were offering it for only the shipping of $4.95. However, when I received my bank statement, they had also charged me $89.31 for additional products that I never received nor did I authorize. I have tried to call the numbers listed both on my credit card statement and the website from which I ordered but they are fakes too. All you get is elevator music with sporadic "blups" that someone will be with you shortly as all representatives are busy. I have held the telephone line... read full review »

They offer price match less 10%. After wasting much time with these people, they refused to honor their price match guarantee. I do not recommend anyone do business with them nor waste any time whatsoever with them or their website. Their price was $94.99. I found the price elsewhere on ebags for $64.79 with no tax and no shipping (I did an order to verify it). They then insinuated that ebags was 'scamming' in some way because the price SHOULD be $71.14 and thus they offered me a price of $68.75 (PLUS they charge shipping on anything... read full review »

Don't know what the charge was for. Looks like a scam to me! read full review »

I order the free trial for $5.95 shipping & handling. If you do not cancel within 15 days of their shipping, you get charged and addition $88.62 which is non-refundable. Then they start charging you $94.57 a month for this product. The same bottle in a health food store is $9.99. Same ingredients, same everything. even the same bottle. I tried the website www.mytrialsupport.com to get a refund and at the same time, dialed the phone number associated with the charge to my account of 866-950-4792 and they refuse to give me a refund. I had to... read full review »

It was a complete, utter nightmare dealing with this company. I ordered 3 things from them, second day air. The first shipment was missing two parts. They refused to send me the two missing parts second-day-air. The second shipment was missing one of the two parts. Again they refused to send me the new part second-day-air. Once I finally received everything, two of the parts broke (I tested them on 3 PC's). After an hour of explaining my testing, they wouldn't send me new parts until I paid for new ones; they would... read full review »

I placed an order over the phone before they changed there retail around and talked to a gentleman named Jason Taketa. I ready the darkest arc guys remark and just wanted to speak the truth. I didnt really understand a lot about speakers and Jason Taketa was very knowledgable and helpful in finding the right speaker for me. I would definately order from Jason again. :) I couldnt help but write this review even though it wont do any good just to let you know that ive placed many orders over the phone with Jason Taketa in the past and he was very professional and polite and helpful everytime. read full review »

My card was captured by my banks ATM. I called and found their was fraudulent activity on my account. WM agreed to close the account and send me a new card. I paid them $19.95 for 2 day shipping. It arrived today. I called the 800 # to activate the card and as I type this message I have been asked my personal information by 6 different people, who put me on hold, transfered me for a total timeframe of 43 minutes and still no card activated. It is no wonder businsses, such as WaMu are having hard times in this economy. We have people that are in India handling my situation. No wonder this country is going to pot! Toataly disgusted! read full review »

Great prices and horrible customer service. Product "ship date" changed daily and still has not shipped. Messages left with customer service and not returned... read full review »

I ordered a celeron 566 pre-overclocked to 850 with a powerleap neo S-370 adapter from cantek. After having to pick up the CPU from the UPS warehouse because i wasn't here to sign for it, the CPU did not work. I followed their installation instructions clearly and made several calls to their tech support. I returned the CPU for exchange and they claimed I damaged the CPU and would not issue a refund or exchange. I did a charge-back with visa but cantek lied to visa claiming I damaged the CPU and got the charge-back reversed. Now I am stuck with a worthless CPU and I am out $200. read full review »

Worst online shopping experience. Never shop from them again. Very disappointed. read full review »

Calumet.co.uk worst store ever? Bought a Sigma 10-20 Lens For Canon mount from them, they filled my address wrong, and sent the lens trough 3 different companies to deliver...which was hell to track. Sent an email requesting a tracking number, but never received a answer..Phoned to calumet...the operator refused to give me..stating that she had to make a lot of phone calls to discover it. I phoned to the delivery company and trough my name they discovered the tacking number. I have sent 5 emails to calumet...not one single... read full review »

They are out of business! read full review »

Worst company in the world! read full review »

My wife and self are the account holders of your good bank. We are both senior citizens having priority account. My name is Dilip Jamnadas Dhruv S/B A/C No. 029010100015105 which is also a PRIORITY Service account. I am 70 year old My wife's name is Jashawanti Dilip Dhruv S/B A/C No. 029010100027928 which is also a PRIORITY Service account. She is 68 years old In the past two bank annual Diaries were received from the branch office. Surprisingly this year no diaries were received by us, Upon enquiring I was told... read full review »

This site and store should be closed down forever. They will misprint the info on purpose to decieved the consumer to sell their product and then cut off communication. Suggestion, contact the BBB, contact Consumer Protection Agency in their state and your state, contact your credit card company and contest the payment and file a claim in a small claims court and ask for the max instead of what the product cost. They will think twice about stealing from the public. read full review »

Be careful. This company sent me standard 40 pin ATA33 cables when the web site and invoice said ATA133. Just for the sake of arguement I benchmarked them and they were in fact ATA33. I called them up and they said "Our engineers tested them...blah, blah blah). I had it sitting next to a real ATA133 round cable and the difference was obvious. They said send it back for a refund but I'll take the $16.oo hit and get my stuff elsewhere. read full review »

I ordered some books and only books from this one site, about a week later I noticed a charge on my checking acct. statement of $29.95, they said I signed up for a free trial offer for 7 days. I had no idea I signed up for anything, if I did it wasnt clearly visible on the site Iwas on. read full review »

I had no problems with placing the order. They acknowledged the order & debited my cc immediatly. After 10 days, I emailed them (no phone #) to ask where my tape dec was. They replied, "item has been shipped". After 2 days watching my account info. I emailed them asking for the tracking # which they supplied a few days later. The tracking showed it had been shipped the same date as they supplied the tracking #! When the tape deck was delivered, It was not the one I had ordered. After several email exchanges requesting a return... read full review »

Hi! I ordered this wi yi tea last year October and I paid £54.00 for the tea. I contacted them to cancel the next order since it is not really works like they said. They promised to remove my name in their system but since that time they always charge my account twice a mounth, some are membership I never sign for it, and others they call it web access. I tried with my bank to avoid all this . To the public anyone who want to try this tea, just carefull, they are scam. Lima Hashipala UK read full review »

Buysoftware apparently has the orders processed by Techwave. This extra order processing can add 2 days or so to the normal ground shipping times. However, I have ordered different items from www.buysoftware.com about 6-7 times now. Hard drives, Memory, In-Win cases, and monitors. I have never had a problem with any order. They have all arrived as expected. I've never needed to contact their sales or tech support people, so I cannot comment on them. Buysoftware prices are usually better then average but what really seals the... read full review »

I had read some rather negative reviews on this company, but noticed they had a decent rating on amazon marketplace and their prices were great. I decided to take a chance. I called to place my order to make sure they had what I intended to order in stock, as it seems they are able to offer such great prices because many of their items are discontinued. The customer service representative was very nice, and I placed my order no problem. I hadn't received a shipment confirmation with tracking number, so a couple of days later I... read full review »

Stay far far away from this crook. I wish I had checked resellerratings.com before I tried to do business with Paul. read full review »

Its been 27 days so far and another 6 for this shipping total of 33 days it takes, and this will be the second time ordering this second dive not including the first order witch should have had the both drives... and did not even offering me some type of refund or discount due to my wait and also running out off the drive i ordered so i had to settle with another drive. i repair many xbox 360's and planed on purchasing more from them but considering how this went i am going to take my business elsewhere and will not be buying from them in... read full review »

ordered a free sample assured nothing else was ordered! every week stuff cam to the house I did not order nor authorize!! i did the return to sender and still this company charged my credit card unauthorized... I want my refund today!!! read full review »

I obtained a Salute Card Visa after a very difficult divorce in the hopes of restoring some of my credit rating... Like everyone else on here, I paid the ridiculously-high annual fee as well as the "monthly maintennance fee" (even when I had a ZERO balance!) for almost two years. This past Christmas, I put $450 on the card, and when I tried to use it soon after, the card was declined. When I called their "customer service" number, I was informed I had "no credit available." Thinking perhaps I unintentionally... read full review »

I have purchased a game console from this company over two months ago. My check was cashed quickly, but weeks later, when I sent the company an e-mail to see what was going on, I was told the company was out of business and I would be receiving a refund within 10 days. Another month went by and I e-mailed them again to find out what was going on and the only thing I heard in response was that the company is experiencing financial difficulties and would refund my month shortly. I gave it another few weeks and here I am today with no product and... read full review »

3 months and no product. only after talking w/sales manager did we find out product was never shipped. Promise made to ship after finding this out but later reneged. I bought elsewhere. read full review »

I think that this is honestly the worst place you could possibly order from. They simply do not communicate with customers. I ordered a laptop from them. I ended up canceling my order simply because at no time did they let me know if my order was even received (although my credit card company listed the charge as pending). Do not order from them, a bad experience that resulted in me waiting a few more weeks for my school laptop. read full review »

Great prices, horrible customer service. I ordered a "universal" folding bluetooth keyboard from buyGPSnow.com, discovered that the device was not, in fact, universal, so could not be used with my device. I filed an RMA to return the device, and despite explaining the situation, they still deducted the 15% restocking fee. I realize that I did not check the "compatibility" page for the item, but to my mind, universal usually means universal, not requiring arbitrary drivers for any given platform. I can understand why they... read full review »

I have never been paid my sales commissions for enrolling people into their school. This company owes me over $1000.00. First they blamed it on accounting errors, then told me they couldn't pay me because my boss had stolen my sales and was no longer with the company. I was made to work about 60 hours a week with no overtime, no breaks, and was paid less than minimum wage for my time. The schedule was nothing like what I was told when I was hired. The cubicle I had to work in was in a filthy, dark room with stained carpet and little... read full review »

I needed a fan for my Onkyo 805 Receiver because it's been known to be hot when in use. Someone bought a fan at buyextra and was happy with the results and recommended I get one as well. I ordered my fan and in received my item in less than a week. Products still work to this day. Keeps my receiver cool and that is all I can ask for. Will definately buy from them again. read full review »