LOCATION: United States
Verizon Wireless / LG Mint Chocolate
I purchased a Mint Chocolate for my daughter from Verizon Wireless. The first phone was completely unusable. The phone would jump to mobile web even when no one was near the phone. On the second phone the charging port broke.
This makes me wonder if perhaps these phones have some major defects in construction. If they do, Verizon needs to let it's customers know this before they put up money for the phones and sign an agreement for 2 years.
OH and BTW. DO NOT ever expose a Chocolate to any type of humidity. No matter what type... read full review »
FutureShop / HP Media Centre PC
I bought a HP factory refurbished media centre PC from FutureShop ($1000). It had 3 months warranty. IT started giving "starting" problems.
Shuts on/off several times by itself before it starts. Once running sometimes it just restart itself. I got in touch with online product support and ruled out any software issues as I uninstalled all my softwares.
Took it it FS under warranty on 22nd October 2006. Believe it or not HP is still fixing the computer.
The last update I got from FS was that HP has sent it to their... read full review »
Durango Mall Management
Durango mall management is the most unprofessional business I have had to unfortunately deal with in my life. If you need anything resolved with this company I suggest you report to someone other than the General manager or his secretary who is incapable of having and adult conversation. Name calling and rudeness is the only thing this company brings to the table besides a mall which isn't worth even looking at. read full review »
Ashley Furniture - Jacksonville, FL
My family and I recently purchased a much larger home in Jacksonville, FL. We purchased several rooms of furniture at Ashley's in St.Johns Center.
The sales staff was friendly but appeared very hungry and swarming upon entering the store. We encountered nothing but problems while dealing with this store/company. First purchased was a master bedroom set. The bedroom set was delivered damaged. A huge, noticeable chunk was missing out of the wooden bed frame. After many phone calls and appointments, this piece was replaced. Next, came... read full review »
Western Union
Due to Western Union's negligence to use the three digit security code on the back of a debit/credit card, someone was able to make an online transaction to send over $2,000.00 of my money to someone out of the country.
I am unable to point the finger at whom ever got a hold of my info, I don't know who it is. However if Western Union had required, or that of does require the 3 digit security code and let it by pass, this wouldn't have happened. They should make it a lot harder to transfer money. If you were the right... read full review »
Casio EZ 600
I purchased the casio ez600 camera on 12/26/06. This was my first casio purchase. I have always used kodak easy share cameras in the past.
However, I wanted the new sleek and slim design and decided the purchase the casio. I bought the camera on sale for $230. It was a great camera. I'm practically obsessed with taking pictures. I travel a lot with my job and am always snapping away. I was on vacation last week and unfortunately lost my camera on day one. However, it wasn't my fault. The piece connecting the strap to the camera... read full review »
Atlantic-Millennium Auto Group
I have owned 5 Datsun/Nissans each bought from a different dealer. I have never had such a fraud perpetrated on me. The sales person pointed out the Gold Preferred/Premium plane and a price.
When we received the plain it was silver. The dealer promised a full refund. This has been promised to me since August 2006 and many phone calls later nothing. At the time of service the dealer crashed the car. After several trips the car was repaired. When I went to pick up the car I would not sign the release form until I saw the finished job. I... read full review »
David's Bridal - Portland, ME
My daughter recently got engaged. We drove 60 miles to the closest Davids Bridal which was in Portland Maine to shop for bridal gowns. We then went to the racks of gowns and chose one she wanted to try on.
While we were headed to find someone to show us to a dressing room with the dress in hand, an employee approached us and asked if we were working with a "consultant". I said, "No, but I was looking for someone to help us." The "consultant" then rudely informed me that I should not be taking gowns off the rack... read full review »
UMG*MY ADV
I overdrew my bank account, so I inquired further. Apparently, this company UMG*MY ADV is taking my money. A withdrawal of 19.95. UMG*BUYEDG is also taking the same amount and doing so every month. The phone number is 888-673-1304. Someone picked up and they reimbursed me my last month's payments, but I still lost money on the deal...like the over draft fees, and the other months that they charged me for. DO NOT let this happen to you.... read full review »
USAVeonPills / Pure Energy Products - Oklahoma
On January 10, I ordered a "free" trial of phentermine as a result of an e-mail that I was sent by usaveonpills. There was no mention of any further obligation or charge other than paying the4.95 shipping and handling charge. Today I was checking my bank account online and noticed a charge of 149.95 was made to my account by Pure Energy Service. Having no idea what this charge was for and by whom this charge was made, I tried to call the number provided by the charge, and was told by a recording to "leave a message". Of... read full review »
MyMp3Kuve.com / Music Match Jukebox
I tried to call the number of the MyMp3Kuve.com. 888-4486889 and they do not answer. I did not want this product. Music Match Jukebox. It is a free item with my computer. I shouldn't have been charged this money. I tried to install it after having crashed because it was part of my computer software. They ended up charging me for a free item. I want to get rid of it. read full review »
PMFastAuction.com / PM-SedGuide.com
I don't no who authorize them to take $49.95 and $9.95 from my card without receiving anything from them. If they will not return my money i will pull their company in trouble. read full review »
Midway Nissan
I have a 2006 Nissan Maxima which I use alot since I work almost 40 minutes from my home. One Saturday I am out with my kids and all of a sudden the car does like this jolt and turns itself off, I pull over to the side of the road and try to inspect any obvious little things to see why the car would just suddenly turn off, nothing was wrong, I called my husband and he says just wait a few minutes and see what happens. I waited for almost half an hour then I try turning the car on again, the car turns on but all the dashboard lights are on... read full review »
FastHost.com
I have an on-line business and have suffered with a few problems form our hosting company, their customer is zero . They have a ticket system and a supposedly on-line tech support but none of them respond , the just close tickets without completing the work. I have run into big problems now trying to change hosts as they will NOT respond to any emails when I ask them for transfer details. Its so frustrating and as a purely on-line business we rely on these HOSTS 100%.
If anyone has any ideas how I can get fasthost.com to release info to our new host PLEASE HELP!! read full review »
KeywordSuccess.com
I don't even know what this company is. It's domain name is under godaddy.com. I was paying my credit card bill online today and there was a charge of $16.95. I contacted godaddy and they said they haven't heard of them. I ordered a book I thought was an ebay book on how to sell things on line for $1.97 and used my cc to buy it. After I gave my cc information imagine my surprise when I scrolled down and there in small print was the fact they would charge my cc $49.95 a month "to help me start my business." I wasn't... read full review »
Key Bank - Merchant Service (Nova)
My business account was defrauded...reported it and the simple process of correctly sending a fax with correct numbers to the correct department was sent wrongly three (3) times!! This meant my money was held for month and I had to make many, many phone calls on my business time to get to the bottom of the mess created by their incompetence. They did not care much until I got hold of some supervisors out of state and mentioned I had lost business and reputation...and, through Clark Howard found out about the Comptroller of the Currency... read full review »
PELabs / Phentrazine 37.5
On 12/19/06 I received a trail bottle of Phentrazine 37.5. On 1/8/07 I was charged another $149.95 from this same company for product I did not order or receive until 1/29/07. I contacted customer service and was informed that all sales are final and that returns will not be processed or refunded. This is a ripoff company.
Beware! Do not order a trial offer of phentrazine 37.5. Pe labs will charge you $149.95 without your authorization! read full review »
Axiom Protective Services, Inc.
This company is very inconsiderate to it's employees. They told me that because i had a personal problem and could not come to work that they would not pay me. So i quit the job then Axiom charged me for uniforms. They charged me one day after i left. They put it on my pay check when i was told that it would be on the last pay check.
The president of this company told me that he did this because i quit. read full review »
Comfort Shoppe - Madison
My daughter, my 3 month old grandson, and I were shopping for new furniture on Sun. Jan29th around 4P.M. at the Comfort Shoppe in Madison.
My grandson needed to eat so my daughter sat on a clearance chair (very ugly by the way) to feed him. I continued to look for furniture. Shortly after I came back to check on them a man with dark hair came to the area we were in. I thought he was a shopper. He started to move the display around. He was very unfriendly and made both of us feel uncomfortable. We got the feeling that my grandson was not... read full review »
Cribs 2 Teens - Simi Valley, CA
My wife and I went to Cribs2Teens in Simi Valley, California to purchase $2,500 for 1 Italian made baby crib with converter to teen bed, a hutch, and a dresser.
We placed an order in the middle October and did not get product until the beginning of December. The store owner told us that it would take only 2 weeks, but as you can see it took 2 months. When we got the product, we did not receive everything. The converter kit, which converts the crib to twin size bed, did not arrive. We were told it would be deliver by Christmas and that... read full review »
1-NikkoRadioRemoteControlVehicles.com
I ordered a 3-channel RC helicopter in mid-November from # 1 Nikko Radio Remote Control Vehicles aka Diverse Internet Solutions LLC.
I watched for tracking information on the web site as the email receipt directed and it never appeared, though my credit card was billed.
There was only a meaningless auto-response to e-mail inquiry and no response to phone voice-mail inquiries including attempts to cancel the order. 1 1/2 months later, I received the wrong helicopter (clunky looking 2-channel RC) without any explanation. Though... read full review »
Walgreens
The other day I was at the checkout counter at Walgreens. There were at least three employees standing around. Only one that was busy, which was the lady ringing up my items that I was purchasing.
While standing there I happened to notice a very young suspicious man (probably in his late teens to early twenties) quickly, and nervously walk out the door setting off the security theft system. I was totally shocked to see that not one of the three employees even so much as acknowledged the fact that this young man just stole merchandise from... read full review »
MagazineCity.com
On February 27, 2006 I had placed an online order for a magazine called "Decorating Spaces" through www.MagazineCity.com. I paid my $13.00 for a year’s subscription by credit card.
The payment on my detailed credit card statement shows it was deducted February 28th, 2006.
MagazineCity told me in an automated email response saying that it would take 6-10 weeks to arrive. I believe I received the first issue (June issue) in late June, early August. Out of my full years subscription I only received 4 of the 12 issues. I... read full review »
RBS CashBack Platinum MasterCard
For a number of years, I have had an RBS CashBack Platinum Mastercard which I kept in good standing. In December, my statement did not arrive and I missed the payment.
I received a call from the company a week after the due date. I explained the situation and made an electronic payment immediately. With my next bill, I saw that my entire balance, previously at a 5.99% promotional rate, had jumped to a 26.24% rate!! Unlike other companies I have dealt with over the years, several calls to explain the situation and work with the company did... read full review »
HP All-in-One Machines
My two HP All-in-One machines, different models purchased at different times, now display the same message: "No Scan Options_You need to install or run HP software for this feature." Purchasing upgrade software from the HP site did nothing to restore operation. What I'm hot about is the company sold these machines as all-in-ones, but the scanners cease operation, without warning, in about one year. I want an explanation and my money back for the ineffectual upgrade which arrived today. read full review »
e-Cost.com
Purchased Denon receiver on e-bay-turns out it was e-cost-poor packaging in shipment caused damage-fine print showed insurance optional-Radio did not work-Numerous calls and e-mails to e-cost. Long story short: If you have a problem you are on your own-return shipping is your responsibility IF you can even get an authorization. I gave up and called Denon-Returning the unit to THEM for repair. e-Cost sucks! read full review »
Amp'd Mobile
I signed up for cell phone service with Amp'd Mobile through their website. The next morning, I had a question about the service I just ordered (was a bit vague on their site so just wanted to clarify) and I never even got through to their Customer Service!
Next day, I received my phone and could not activate it.
So I called the 800 # on their website and in the box - the 800# DOESN'T WORK... Called another phone number I had - after 45 minutes on hold, I finally got someone on the phone and he couldn't activate it... read full review »
Annuity Consultants, Inc.
This is the worst lead co i have ever dealt with. They promise leads but, they do not deliver, they set bogus appointments....what a waste of money i spent $600 to receive 20 leads i have yet to have one appointment.
Wed: annuity-consults.com read full review »
Frightliner Trucks
We have over 50 or 60 freightliner over the road tractors. They mainly have Mercedes power plants in them. We have had the worst possible experience with these trucks then any tractor that we have ever had in the 40 years that I have been in transportation. Many Arvin Meritor rear end failures, about 40. Exhaust leaking into the cab,(the dealers tried to repair the problem but it does not last very long and the truck is getting fumes inside). I cannot count the number of times that we had tractors towed(for about 600.00each) to dealers to have... read full review »
Bootleggers Bar & Grill
This place is good to dine at, but not to be employed by. The food is delicious, and the atmosphere is pretty neat as well along with its setting.
However, the management is a 28 year old young man who has a hot temper and is highly intimidated by anyone who may be equal to or better than he is. I'm not sure exactly how he got this position, but as usual.. somehow they get them. He makes up rumors about you and talks with his staff about them who you hear back from which is HIGHLY unprofessional, assumes and spreads why he thinks you... read full review »
Comcast Digital Voice System
Comcast Telemarketer contacted me regarding using Comcast's Digital Voice System. Upon saying I was interested, but only if the following two features were available, he said he researched and found they were available.
The services are remote call forwarding and busy dial rollover. After installation I was informed neither feature was available.
Within 2 weeks both phone lines went down and I was informed that it would take, and it did take, 72 hours to repair it. The service technician went around and unplugged my several... read full review »
Orkin Pest Control
I am a past employee of Orkin Pest Control from a few years ago...... If you are considering a career with this company, I urge you to reconsider! While at the interview they make it sound like it's the best job on earth! When in reality it is anything but! If you take a job with this company, be prepared to work VERY LONG HOURS WITH NO COMPENSATION! When I worked there I put in an excess of 55 to 60 hours a week, 6 days a week........
Most people would think, "Well it's a lot of hours, but at least you make alot of money... read full review »
ICUII Video Webcam Chat Software
I have tried this service on 2 separate occasions, to make and receive video calls. The cost is $49.95 per year. I have rarely been able to connect and actually see the person I was talking to and nor could they see me.
The first time I wrote it off to having a dial-up connection, now I have DSL and am having the same problems. I contacted tech support via email and have tried everything I can think of to see if the problem is on my end. I received an email message from what I thought may be tech support but it turned out to be... read full review »
MetLife
I have been off work since July 1, 2006 at which time I filed a disability claim with MetLife I have always paid extra for short and long term disability insurance through my company ACS.
Since my disability, requiring transplant, MetLife has made my life miserable. I have fought tooth and nail since day one to get my disability and I have finally reached the straw that broke "my back". It took over 2 months to get my first disability check at which time I had to borrow from friends and relatives to keep a roof over my head. By... read full review »
Sheraton
I couldn't even "Share Your Story" on the Sheraton website becuse they limit the characters and want some kind of photo or video.
There is no complaint department or company contact information. Here's what I tried to write to them.
We stayed at the Sheraton Waterside Hotel in Norfolk back on November 3rd and 4th of last year to attend a wedding. I just wanted to write and tell you what an awful facility you have.
• The room had very poor ventilation.
• The faucets leak.
• The bathtub i... read full review »
LillianVernon.com
I placed an order with LillianVernon.com on January 3rd, 2007. I received a confirmation e-mail and number on the same day, and the following day I went to their website to check my shipping status, it said that my order would be received on January 23rd, 2007 or sooner.
I thought this was a rather long time to receive an order but I didn't need the gift until the end of the month so I didn't worry about it. On January 24th, 2007 I had still not received my order so I called them, and they told me that they had canceled my... read full review »
Kellogg's Raisin Bran Crunch
I am thoroughly disgusted as I just opened a brand new package of Kellogg's Raisin Bran Crunch cereal only to find there were live, little bugs not only in the box, but in the cereal bag as well. An unopened bag of cereal should NOT have ANYTHING but the cereal in it. This USED to be my favorite cereal, but not if this continues. It makes you wonder what's going on at the factory. I know for a fact it didn't come from my home because I opened another brand new, unopened box of Life cereal and no bugs were present and both boxes were in the same cabinet. read full review »
TJ Maxx
If you, like me, are one of the hundreds of thousands of people whose credit/debit card was breached and cancelled because of TJ Maxx's lack of security, then get mad.
Read the condescending letter from their CEO on the TJ Maxx website, and it may just provoke you to do some real complaining.
TJ Maxx has passed this serious matter off to banks to handle. Some banks are cancelling and reissuing cards and some are just saying to 'watch your account for activity'. Either way, someone other than TJ Maxx is paying for the... read full review »
Maytag Oven
I purchased the oven in Oct 2005, in October 2006 it caught fire. Maytag repaired and extended the warranty. In December the bottom oven stopped working. Maytag, after two visits and three parts shipped to me, got it working. Now it is January and the top oven will not come up to temperature. We need a Lemon Law for appliances. read full review »
Southwest Bulldogs
Rick johnston sold me a English bulldog puppy that was SUPPOSED to be a show quality English bulldog puppy for $6,150.He gave me a story that he had a puppy that he was holding for a guy that was going to give to his son to start showing, but that when it was time to get the puppy the guy was going thru a divorce and couldn't take him. And he told me he would put me in front of his so called waiting list and sale me the puppy. He told me he was show quality and that I needed to show him so I could make him more valuable for stud service... read full review »
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