We are building a house in CA. Heard good things about thankless water heaters. Went online, found company in AZ. Ordered two units. They arrived with no invoices. When contacted, the owner stated if he provided invoices he'd have to charge more. Anyway, the units weren't what we expected, returned both. To this day he has not refunded our $700.00 or responded in any other way. He also changes phone numbers and web site address. read full review »

I bought a room addition from Four Seasons Sunrooms/Ambiance additions in May 2004. Room was completed July 2005 with a 10 year warranty. Right from the very beginning the room was never properly sealed, every time it rained water came through the roof in multiple areas. The first time the roof leaked there was major damage to a chest of drawers, which Four Seasons reimbursed me for. Every time it rained I would call up and complain that the roof was still not sealed. They came out and re-sealed the roof multiple times (I cant... read full review »

Cypress Creek Pools is terrible. They started my pool in February. After two months they worked on my pool a total of five days. They left me with a g unite shell and a mess in my backyard. I filed a complaint with the BBB and was threatened with a liable lawsuit by the owner for doing so. I know of three other people in the same situation, some have not had their pool finished in over six months. After the owner threatened me if I did not continue to pay him I had to hire a lawyer. The lawyer did a background search on the company and found... read full review »

On 30 April 2007 we hired Harger Enterprises, LLC., to maintain our lawn and garden located in South Ogden, Utah for a fee of $45 per week. The contract called for sod fertilization four times per year, weekly mowing, edging, weeding of the sod and flowerbeds, and maintenance of the trees as needed. Harger neglected our yard terribly! We live out of state so we depend on our tenant to keep us abreast of unsatisfactory service. In October 2007 it was brought to our attention by our tenant that Harger had neglected to maintain the lawn... read full review »

We recently ordered a bed and a dresser from one of Cymax's MANY sites. The dresser we received was damaged. We showed the damage to the delivery person but he still checked that the item was delivered in good condition. Because the damage was not noted on the delivery form, Cymax would not get a replacement for us. We called Cymax immediately after delivery to inform them of the damage and took pictures which clearly showed the item still mostly in the original shipping packaging. Yet, they claimed that because it wasn't on the... read full review »

We have lived in this home for a total of 8 months. Recently on our return from Florida the toilet will not flush properly. A plunger is a must. It is quiet embrassing when company is here and the toilet does not flush. I also am getting tired of using the plunger. What can be done outside of getting another toilet? read full review »

My mother in law purchased a living room and kitchen set at the store. 2 days later we got a call that the sofa was not available unless we took the floor model (no other discount was offered). The day before delivery they called to say the sofa table is broken. I asked to speak to a manager, they told me one would not be in the store until the next afternoon. I left a message on the owner's voice mail. Larry 954-946-8007 ext 320. A call was made to the salesman about the sofa and how disappointed we were, he stated he didn't... read full review »

Selected carpet and had them come to measure. They tried to increase the price after we discovered they never ordered the carpet. They also had the nerve to charge me $20 for the measure when it was their mistake to begin with. Owner never responded to my complaint. Stay away - Home Depot is looking good. read full review »

This company is terrible, uses cheap carpet for a high price and the owner is a liar. Need I say more. read full review »

If I was in the hospital dying with cancer and Carlton said they had the cure I would pass on having them implement the remedy. This outfit can't do anything right and the owner doesn't even care. Installing a pool is a multi step process; and they screwed up ever step I suspect the Carlton motto is "Why do it right the first time with professionals when you can employ morons and have them do things that only escapees from a nut house would do. My pet dogs are smarter than the Carlton crew and management combined and the piece of crap owner doesn't have a single desire to make you a satisfied customer. read full review »

Company doesn't follow it's own contract regarding refund policy. Company claims mortgage approval to get deposits on modular homes, keeps deposit, then denies approval. Company claims reimbursement for travel expenses to Irving office for purchase process but doesn't follow through. Customer is ripped-off for deposit and travel expenses. My personal losses $5621.48. read full review »

We bought a Sealy Posturpedic king size bed set from Haverty's and were told that there is a warranty. Before a year was up, the bed had a 1 inch sag. Haverty's sent out people to look at it. They said they couldn't warranty the bed until the sag was an inch and a half and that 1 1/2 inches is the industry standard for replacement. We have had to go to the chiropractor to solve our back aches from this bed yet we can't get any replacement from the company. I tried to go directly to Sealy but their website refers customer... read full review »

He owes us $1200.00 my wife and I were foolish enough to get screwed over once and then make a deal for him to have a rocking chair made for our first born child that he promised would be there at least a month before she was born. Well, excuses followed until finally the baby was born and we needed a chair to feed her, so I went out the day we got home and dropped another $700 so my wife, who by now was crying and miserable would be able to rock her child to sleep. Shame on him!!! I spoke with him once or twice more and he gave me a... read full review »

Jennair warranty very close to zero value. Purchased new Jenn-air refrigerator. Immediately seemed like it was not cold enough, even when set to coldest control settings. Brought an accurate thermocouple thermometer from work to measure temp of sealed jar of water (good thermal mass). Could not get below 39'F. Phoned Jennair for warranty service. Jennair technician set a wide time window. When he showed up, he made many dishonest excuses making every attempt to decline to service. Example, he put his thermocouple in the air stream from... read full review »

I am finally posting a complaint forewarning all about Sears PartsDirect after many experiences of similar poor performance in getting parts for Sears Kenmore appliances. It is my guess that this outfit is in fact a separate contractor used by Sears and other retailers to peddle their repair parts on the web. I say this as I am on my third event now where PartsDirect have not delivered as promised and when you call to complain, they immediately put you over to "Sears Public Relations" at another location. It has been my experience with... read full review »

WE PURCHASED THIS KENMORE DISHWASHER ULTA WASH LAST MONTH AND PAID CASH. $399.99 PLUS TAX AND $75.00 DELIVERY CHARGE. THIS DISHWASHER IS NOT TO MY WIFE'S LIKING SHE USES DIFFERNT CYCLE. LIKE SMART WASH, HIGH TEMP, HEATED DRY. AND SOMETIMES NORMAL WASH HIGH TEMP, HEATED DRY. AFTER DISHES STOP WASHING AND SET FOR A COUPLE OF HOUR, SHE OPENED THE DOOR AND THE DISHS ARE STILL DAMP. OR WET.WE HAVE A 50- GALLEN ELECTRIC WATER HEATER.THE WATER IS VERY HOT. WE HAD A GE PROFILE FOR 11 -YEARS AND EVEN UP TO THE LAST DAY OF USE YOU... read full review »

Hi, I have been harassed by irregulaty in easymax billing. A few month ago they did mistake in billing and they did correct their mistake after repeated calling from my side. last month they sent me the correct bill and this month they have added an bill for delivery which they said was not added in my last bill. As a result of this, I am getting a extra amount of bill at one time which does effect my monthly money plan. I am approaching you since I belive calling them will not solve the problem. I want a regular, legitimate... read full review »

On October 23 2006 I signed a contract with American Vision windows for delivery of 5 windows. the contract said the world would be completed in 4-6 weeks and the sales man offered me one year no interest terms. As it turns out, today May 16th they visited -again- so far they have managed to correctly manufacture and install 4 smaller windows - the main window is still missing, as they simply do not seem to be able to follow the cardboard templates they have made twice after the first window did not fit. To make things worse - they proceeded... read full review »

I bought a house and wanted to do a lot of fixing up before I moved in. I only had one month to fix my house up before I had to be out of my apartment. Carpet was going to be the last stage of the process of fixing up my house. I waited until a week before I needed the carpet installed to go shopping for it. After visiting the big home improvement stores and a few local flooring businesses I realized I waited too late to shop for carpet. No one could install the carpet by the time I needed it. With this problem at hand I didn't know what... read full review »

After two years and six months my Carrier Infinity Puron system begins to dump water all over my basement floor causing damage to carpet, walls, furniture. I called my certified dealer/installer inform them of the water problem and that the unit is running rough and is on more frequently than usual. They came out and informs me that the condensate pan is cracked, will need to order and do a call back. They determined the refrigerant is low and proceeded to recharged the system with 5 lbs. Unit continues to dump approximately 30-40 gallons of... read full review »

We purchased a laminate flooring at the end of March. We could not have been more pleased with the salesman and how well he sold the company not only on their product but their wonderful customer service! That quickly ended as soon as the installers entered our home. The company promises next day installation. Ours was scheduled 3 days after our initial appointment. The installers showed up and at first we thought everything seemed great! They proceeded to work about 4 hours before calling it quits for the day. We were told they would be... read full review »

This company is charging us a $600 cancellation fee for a contract that we did not agree to. There are two places to sign on the contract one that states that we understand the terms, and another place to agree to the proposal (thus turning it into a contract). We signed to show that we understood the terms of the proposal, but we did not sign in the place that makes the proposal an actual contract. Before signing on the first line, I asked the sales representative if we were bound to the company if we signed. He sai that we were not bound... read full review »

11/06 - Purchased Stearns & Foster mattress set from the Dunwoody store. 9/07 - Returned to store for warranty repair. Mailed forms given to me by store. After several months and resending forms, phone calls to store, etc, they refuse to respond to warranty claim. 2/08 - I filed a complaint with Better Business Bureau. Per the BBB, the store was non responsive and never acknowledged or answered. Let the buyer beware. I will Never Shop at Mattress King Again. read full review »

I was woken at 1 o'clock this morning by someone calling from bit.tv - calling from 08701666667. Since then I have had 5 other calls. I have repeatedly said that I have not ordered anything from bid.tv and yet the calls still keep coming. I believe that bid.tv is part of Virgin Media. I have never bought anything from shopping channels and never will, so can't understand why I am getting these calls. They are obviously coming from India and presumably each call was made by a different person, hence my message of not wanting to be bothered is not getting through. PLEASE HELP. read full review »

Poor installation of Pergo flooring which cause separation and allowed moisture to penetrate seams which caused the flooring to swell. read full review »

I hired scotts in the spring of 2006 to get rid of the weeds in my lawn and help to establish a new bahia grass lawn. The sales rep left me a form indicating which weeds I had and what would be done to fix it. The brochure said "If you're not satisfied, we'll make it right!". The treatments were to be done six times at a cost of $175 each. The first couple of times they treated for weeds and said (in writing) that weeds should turn yellow and die in a few days. That never happened, plus i now had a new, different type of... read full review »

Contract was signed on March 30, 2007, to add a handicapped room with handicapped bathroom and sun room area on front and back of house. Did not complete addition even after a year of attempts at redoing all mistakes over and over again. Left us with no plumbing, no electric, no flooring and leaks... took off with over $50, 000 and stopped work in February, 2008. Stole time and money from an 89 year old in bad health who was supposed to be living in that room with daughter and son in law. read full review »

This person does business on EBAY selling trees - DO NOT BUY FROM HIM... he's a thief. He stole my $114.35 and never sent the order. Refuses to answer emails. Never recd a tree from him and contacted him numerous times. STAY AWAY - He will steal your money. read full review »

We have an 04 Revolution and have had the usual problems, But there are two problems that we can't seem to get Fleetwood to deal with. I have called and talked to them several times. 1: the large slide is so under powered that sometimes I have to have my wife push the button while me and friends push on the slide to get it in. It has been this way from the start and fleetwood or the dealers won't even admit to the problem. 2: the black paint is cracking all over the coach. I also have a friend that has a 05 revolution and it is doing... read full review »

Tech arrived to find out why the 8yr old dryer was leaving small brown stains on our white clothes. After 45 seconds Tech said that it was the dryer sheets (bounce) we used. I called the manufacturer and was informed that they had NE VER had such a complaint AND the ptoduct was extensively tested for just such a possibility prior to its release. When confronted the tech then said that the lint in the dryer cabinet was the cause. Again called the manufacturer...Not a possibility. Therefore, I told the tech to leave and we... read full review »

I have an admission..I sold for them I did the best i could i drove business referred family and friends...sold 400, 000 dollars worth of furniture. I was making great money and loved it. i went to the doctor one day and found out that a minor health issue was now major. I needed to pull out money from my disability insurance plan i had so smartly invested in...So I got print outs from my wonderful doctor who said in bold big letters life threatening condition!! Surgery needed and needed immediately. So I brought the print outs to my... read full review »

In a set of 10 solar light #255879, i am unable to assemble the top part into the stake. It does not screw in all the way down as all of the others do. read full review »

Forgot to include their bill in my new home mortgage- It was their mistake and they act like its all my fault-they are rude, condescending, harassing and have zero customer service- they only want your money and are desperate to get it- I have never in my 30 years of business experience dealt with such rude ignorant people. read full review »

I bought a $4711.00 Mitsubishi HDTV with a $328.00 extended 4 year contract. It doesn't expire until 09/24/09 but they won't honor it. It needs a projection lamp they have covered before, but won't now. They have replaced four projection lamps already. The cost of the lamps is around 225.00 each. The store where I bought it from said that GE- ZURICH was no longer covering the lamps. I still have half of my four year warranty left. They can't just to decide to cut me off because Mitsubishi made a lemon. read full review »

It has been over ten weeks and I have heard nothing about the $80 refund offered at time of purchase for installing my GE Profile dishwasher. I received the $300.00 for buying four appliances. I mailed both rebates to the two addresses that were given to me from the place I purchased the appliances and am now being told nothing can be done. I did what I was supposed to do. How they just drop me like that? I hate mail in rebates because you can't ever count that you get what was promised you. I called the 800... read full review »

I have a four year old Maytag Neptune washer that has a worn out spin bearing and I am looking at anywhere between $500 to $700 dollars of repair because it is such an involved repair. After checking on the web, this is a very common compliant about Maytag's Neptune. Maytag customer service--what a joke--only could offer me a 15 percent voucher the purchase of a new clothes washer--what arrogance. Maytag engineers must know of this flaw. I checked Consumer Reports and they rate the Maytag Neptune the highest in repairs of any washer tested. read full review »

We purchased an AEG FAVORIT 8081 Dishwasher 7 years ago paying $1800. We expected the machine to give us at least 12 to 15 years service since there is only the 2 of us using it and it is not getting the normal use of a family. It has broken down and we have been quoted $823 to replace the "main control board" which we cannot afford. We cannot understand why a simple replacement board should cost so much. We are extremely disappointed by this product. read full review »

Macy, s advertised a 2day sales for an 11 cup Kitchen aid food processor about two months ago for $99.99. Only in teal. When went. On the second day at opening they didnt have any. Last week in the newspaper an other advertisment for the same item in all color. Went to the store to discover the sale was for the next week. The date on the ad was in very small print. They didn't have one in the store. The salegirl took my name and phone number and promise to put one a side for me. I am still waiting. It's false advertisment and very poor way to treat a customer. read full review »

the glass broke in the door of our Amana oven. (purchased in 1999) We went to Sears to buy a replacement glass and they sold us the whole door and charged us $131. It was to be shipped to our home in one week. That was March 25, 2008. We still don't have any part so we called again (third time) and they say that we need to be patient. So my daughter went online and called Amana who informs us the part is no longer available. Wait a minute - the range is only 9 years old and the parts are already NOT AVAILABLE? So the lady on the phone... read full review »