I purchased a Jennair ice machine from HHGreg on 1/3/2009. I took it home, and waited 48 hours to plug it up, as suggested. When I plugged it in, there was no power in the machine (no light, nor did the compressor motor run). I left it plugged in all night, but nothing happened. I bought it from the showroom floor, and it didn't have any paper work, nor was it in a box. I took it back to the store where I purchased it on 1/6/2009, and they refused to return my money stateing that it was a special order, and that their policy said that... read full review »

I have purchased the 10 piece Ultrex cookware from HSN about 5 years ago. I followed all instructions for cookware, no metal utensils, etc.. Now the lifetime warranty is not being honored by Innova or HSN. I would like to send them back to be replaced or refunded purchase price. read full review »

I purchased a stearns and foster mattress in aug. 07. the first mattress delivered was torn, the 2nd mattress delivered was torn, the 3rd mattress delivered had a little tear in the binding. I was so fed up that I said I would keep this mattress. I purchased insurance for it. I then was told I had to sign and "as is" letter. I did. the letter states clearly that the insurance would apply to the undamaged portion of the mattress. Now the mattress is sagging on both sides 2 inches. I tried to get Macy's to send a service man out to... read full review »

i bought a king bed and paid and then the guy bringing out your items jumped on us and cussed us. I said F. this and i went to a maniger and they gave me 50.00 back on my perchuse. We get home to put it together and the stock guy didn't give us the whole bed so we had to go back and get the rest. the quality of the bed was poor, week and was broke before we put it together. so we had to do the best we could and the bed is still broke and they never cared! read full review »

I have been repeatedly getting a charge from this Identity Protection on my bank statement, I was told from the bank to take care of it through you guys, but who is going to refund my account for $9.95? read full review »

Advantage Builders took my money after signing a contract to build my home in cape coral. After 18 months my home is still not built and now they want me to send them more money. The have not even started the foundation and is unwilling to refund my money. I would urge anyone out there to not use Advantage Builders to build your home read full review »

I purchased a 41" Garden bench from Sears home center in May-in October I noticed a couple tiles and the plaster underneath coming up-but in Dec I noticed the bench is dissentegrating---I called store, was told by Frank in garden and lawn bring it back for full refund as these benches have had alot of problems-he knew we purchased it in May-we called to be sure he was in as it is very heavy and hard to transport and were told by Dave the manager we absolutely could not return it, that Frank must not know the policies-it is a garden bench... read full review »

I purchased a house from them. They did not complete all the work that was required on the walk thru, The appliances did not come until I was at the title company. I closed, I know I should not of but I still did. I noticed that all the repairs had not been completed when I went in the next day. I had to fly out and decided to deal with it when I returned. I talked with the sales person who said he would see what could be done. after a few weeks and a few contacts with them I was told I needed to fill out a warranty request form. So I did... read full review »

Ultramar doesn't install to TSSA (technical stadards and safety association) standards. Ultramar installed an external oil tank to the side of my house, boring a hole through solid rock foundation without strapping the tank. Result, tank sunk 12 inches but the pipe didn't causing the 3 inch pipe to support the weight of the oil and tank, and thus leaking. Even after tssa said it wasn't to code, they wouldn't do anything and ultramar said the contractor they hired/used was at fault. Hmmmm. Just another example of how people are taken advantage of. Where is the Mike Holmes of HVAC ???? read full review »

In December, we received our new gas oven. From the first day, it did not work right, shooting flames from the bottom of the oven and giving off a noxious odor when we tried to use the broiler. Our installer was able to adjust the flames on the oven bottom but we had to call a local GE repair service to work on the other, far more serious, troubles. The repairman came and, after 3 hours, said the oven was unfixable. In fact, he was on the phone with the GE Engineering department, who kept telling him to "just burn the "dam**d smell... read full review »

I noticed on my bank account today a charge to what I was unfamiliar. I am on SS disability and called the number only to find out I am donating monthly to help the homeless. I barely get enough to live on myself & they stole not only this month but also last month and we going to attempt it for a year, telling me that I agreed to it? Am I nuts? Heck no--I can''t pay my bills now. They need to donate to ME!! This place needs to be fined by FCC and I'll be reporting there next. Be careful...if they get you there's a good chance they've already had you or will again in future months. read full review »

Mr. Arnott Anthony Barclay took deposite money to finish out my business, the deposite was $70, 000.00, and ran away. read full review »

Ordered a building in March, '08. Sent fabrication payment July 7 after a price increase. Received email in Aug. '08 asking for fax of final payment check. Delivery would be about 4 weeks after receiving the fax. It was mid Sept. before I could get the check and faxed it about Sept. 23 '08. I waited until end of Nov. and sent a status request email to the originator of the original email ( Melissa Moonilal ). Reply stated since I had taken so long to get the chack faxed to the my building had been pushed back a bit. I had... read full review »

On Nov 15, 2008 I received an order confirmation via email for 20 each nylon door rollers for $65.90 including shipping. I sent and received a "live" chat message early December that my rollers were backordered and should be shipped to me about Dec 15th. The payment was deducted from my bank account since then. I have not received my product nor can I now locate anyone by phone nor email at Garage Door Parts, LLC. read full review »

In our neighborhood of older homes it is common for tree roots to work their way into the sewer line. Our house has the older terra cotta sewer line and we usually need the line to be snaked every 1-2 years. Sometimes we do it ourselves, sometimes call in a service and they usually charge around $100. We called Bonney Plumbing this year and the guy tells its $150 to snake out the line. Its a bit high but we say fine. the Bonney Plumbing employee makes a half-hearted attempt at snaking the line, and then says that his snake is hitting an... read full review »

Slomin's Shield offers a free alarm system installation. The problem is you better not move within 5 years! We contacted a sales person for Slomin's a little over a year ago to come out to our home to go over the product and the contract with us. Michael Hoyle was who came out to talk to us. Apparently, in order to receive the free installation, you have to sign up for 5 years. Knowing that we would not be in this home for five years we SPECIFICALLY asked if we would be able to transfer service. Mr. Hoyle said it would not be a... read full review »

I purchased a Maytag gas stove model #MGR5751BDS in July of 2008. This product failed right out of the box. First the oven clock stopped working, then the burners had trouble, then the oven started cooking at random temperatures, finally it failed completely. I have called Maytag numerous times and have had a number of service calls (each service call meant two visits by A&E: one to assess the problem, two when the parts arrived to install them). I have missed countless hours of work, spent numerous hours on the phone with Maytag arguing... read full review »

In August of 2008 I entered in to contract with APX ALARMS. So far to date the service has been great, except for the fact that I just realized I was being scammed. The day I entered into the contract my tenant was with me, he asked my permission to install an APX alarm system at his residence. I asked the represenative how it would work, and was it at all possible, since I own the house but do not reside there. His exact words were " Sure all you have to do is sign that you give APX permission to install the alarm." I specifically... read full review »

I bought a stand alone cabinet from IKEA, like 95% of your their products required assembly. I bought it home and assembled it perfectly, but it turn out to be too big for my kitchen. Since I shopped at IKEA many times, I have asked and was told that I could return any furniture even after assembled from various sale associates and customer services. Anyway, thinking that it would not be a problem for me return after lugging that big cabinet on my small truck about 30 miles away to IKEA in Palo Altos, CA, only to get rejection. Ikea assistant... read full review »

Our 5 year old Kenmore Elite Electric Range (model 790.9911) caught fire last night and we were very fortunate to have been in the room. I turned on one burner to heat water and turned the (convection) oven on to warm some food. Within 2 minutes, we heard an electrical crackling buzzing sound instead of the convection oven fan noise. I immediately tried to turn off the oven and black smoke began pouring out of the back of the oven and the stove would not turn off. Within seconds, flames were shooting out of the back of the oven where... read full review »

I am filing this complaint to NEW YORK CITY HOUSING AUTHORITY, of not doing thier job. The building elevator is breaking since last friday, and it's monday, is not repair, yet. I am going to the 12news, to report this problem of the elevator. read full review »

12 Complaints to the BBB in 1 year -Copy of Stellar Flooring's "stellar" service Customer Complaint HistoryBack To Top The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed. Number of complaints processed by the BBB since the... read full review »

We paid rock Tops on 11/18/08 $1, 600.00 50% for new counters. On 11/25/08 they cme out and measured and said we need to pay balance in full if we want our granite installed on 12/15/08. We paid them in full for a total of $3, 200.00. On 12/3/08 we received a call from manager stating that the 15th install date will not work but he guarantees 12/23/08 install. He even left a voicemail recording with confirmation. On 12/22/08 we had our counters, sinks and appliances removed from our kitchen and bath ready for install on the 23rd. The 23rd came... read full review »

It's a pure shame what Hannity homes Kevin and steve did to you two, false advertising is not allowed. Just get the back issues of the Papermint Magazine and Family times, they advertise there that your house would be complete from 90 from the pouring of the slag. You should at least go after the interest during that time you were not in your home. If a company is in the building of homes they should know all the times and required variances. I would almost bet the Salesman on the home didn't get paid the commission for the sale. read full review »

Melissa and Edward Kennedy along other family members are scamming lots of people including myself, they have closed instant credit builders and are now operating on a church called ' HIGHER GROUNDS CHURCH' I have more information on them to whoever is interested on a lawsuit and criminal investigation. They have posted a message on their site offering customer service number to fool us, theres no live person and they never return phone calls. I would love to give more information about this con-artists family to anyone still waiting for a refund from them! read full review »

I purchased an easy warm floor in August of 2008 and authorized the purchase via a telephone call, since there was no way to order the form online. The company sent me a confirmation email with an itemized bill and a line item clearly stating 'Grand Total: $465.00'. The item arrived on time and works great. I installed it myself and the installation was easy. In fact, I held this company in pretty high regard until November 21, when an additional charge for $137 appeared on my credit card bill. When I called to dispute the... read full review »

Our community hired Palm Pools to provide pool service and lifeguards for the 2008 pool season. On the first day the pool was meant to be open, no lifeguard showed up. We notified the company and it took two days to get us a new guard. The replacement guard was consistently 2-3 hours late to open the pool and failed to clean it. We demanded a new guard and received one who smoked at the pool while on duty and talked on the phone. Most if not all of the lifeguards provided to us were foreign visa holders with minimal English... read full review »

I told them they had to install by 8am they said no problem, when they didn't show up I find out they open at 10am. I work nights so I wanted an early install so I can find a baby sitter and get some sleep. When I called to complain my sales man wanted to fight me and called me a lair. After all this was fixed ( I had to change the install date) they did a crappy job. I had to call them to fix it once and it is messed up again. Don't use them at all tell everyone not to use them at all. read full review »

We ordered furniture in September and were told 6-8 weeks. We did not get a call about the furniture being ready for pick-up until 16 weeks and when we tried to speak with a manager about our previous calls to check on the furniture we never received any return calls. We then did not have furniture over the holidays and had company to entertain. We then asked to have it delivered instead of pick up due to the circumstances and we were charged an additional $215.00 for the delivery. We already paid over $3000.00 for the furniture. Thank goodness this is the end of the membership, we will never use them again and recommend others to stay away! read full review »

I falsely evected from ralphs grocery. never stole anything or acted in any way to warrent such treatment . the guards name is mr ferreno address ralphs grocery 110 g st san diego calif. read full review »

I placed an order from Lowes.com on Dec. 13th for a over-range microwave oven to be delivered for in store pick-up. The web site said it would on or before Dec. 29. Not great for a Christmas present but I could not find one in black in town. On Dec. 26th the thing was apparently shipped. (It took several phone calls to get that information.) Today is Dec 5 and all they can say is that it should be here some time this week. The web site says "processing" the store and customer service number apparently have access to little more than... read full review »

We purchased a Kenmore bottom freezer refrigerator from a Sears store in Marion, NC for our house that was under construction, in Oct. of 2007. The house was completed and the appliances installed in December of 2007. On Jan 2, 2009 my husband smelled a plastic burning smell and traced it to the refrigerator. When he opened the doors he could literally feel the heat from the lights, he put his hand up to the light cover and it was almost too hot to touch. He closed the doors and went to the breaker box to turn off the breaker and before he... read full review »

not good service at all did not carry out as the contract and ask for it but just no return, saying holiday, etc... read full review »

Purified Restoration came as a preferred service provider with our insurance company. They came in and did mold abatement, which has to be done a certain way according to Fed law. They left our closet walls wide open, then we signed a contract with them for $10, 000 to finish the closet, have the house painted, and carpet remediated. They spent 1/2 hour to 'rebuild the closet, ' then left. They had someone come in after hours, spend 15 minutes shooting 'texturizer' only in the middle of the closet (supposed to be all... read full review »

On February 9th, 2006 I purchased a new couch from Macy Furniture Store, 4130 Gandy Blvd, Tampa, Fl 33611. It was made by Alan White and was a sectional with a couch and a cuddler section. Material: Microfiber I purchased the extended warranty and paid a total of 1732.06. Approximately, 10-11 months later, 2 cushions on the couch split at the seams. I called Macy Furniture store and spoke to my sales consultant Monica Quiding. I was told that Macy no longer sold this type of couch. Ms. Quiding told me that she could send me some... read full review »

Bought a Kenmore Miser 9 water heater in August of 2007, 9 year warranty on the water heater. The 1 year parts and labor warranty has expired but the other 8 years, parts are still free according to the warranty agreement on the back of the unit manual. Try to collect on that. Plus, when we purchased the water heater and installation, it was incorrectly installed and as it was a gas water heater put us at risk because we had a gas leak. Had to contract someone else to properly reinstall water heater and forked over another $300 to have that... read full review »

Ordered set of 2 table lamps. When they finally arrived (it took more than 3 weeks), the shades were damaged. I reported the damage via email along with photos. I received an email almost a month ago that the replacement order was "processing." Emailed Furniturexo requesting status of replacement parts, and was told they are at the mercy of the manufacturer (Ashley Furniture in this case). I won't shop there any more. read full review »

purchased a Sylvania 20" tv/dvd combo from display with above items missing. after asking a representative for help was told items could not be found. I was also told that i could either purchase a universal remote or purchase one from Kmart parts department. I dont think my wife or i will shop Kmart again. Poor inventory control. read full review »

NPower has a split price for gas consumption, now at 6.504 p per kWh for the first 4572Kwh/year and 2.098 for the following. In their own website is a table to be found how many of these units are to be charged per month. http://www.npower.com/web/At_home/customer_service/yourquestionsanswered/faq_understanding_my_prices I received a bill in the beginning of November charging me only on the higher charge and after complaining and submitting a new meter reading I received an amended bill with exactly the same mistake. I had to complain... read full review »