The hotel was booked for us by expedia.com and was a disgusting filthy mess. There were cockroaches on the walls. They did NOT want to give us our money back and we had to fight w/expedia.com to get all of our money refunded. What a rip off! read full review »

My friend and I purchased a puppy from All About Pets on Sunday, June 25, 2006 at about 5:00 pm. Due to unforeseen circumstances; we were unable to keep the puppy and brought him back on Tuesday, June 27th at 11:00am. Heidi Williams (Kramer), the owner, was not able to give us a refund at that time, so she wrote up a slip (attached) and offered a 40-50% refund when the puppy resold. After calling week after week, I found out the puppy had resold on October 14th. I called Heidi on October 19th and after a brief discussion, she... read full review »

I recently dealt with Forzieri (an on-line retailer) to buy a pair of Monk Strap shoes. I went out of my way to have my foot measured so that I would know my size. Forzieri said the shoes came large and suggested I get a size smaller, they did not fit. The shoes were so large that I went down another 2 sizes and they were still too large. Why I am complaining is that I had to pay the return shipping. I finally gave up on trying to find the size that was right for me. When I went to get credit for my purchase they ignored my e-mails until... read full review »

I purchased a helicopter from http://stores.ebay.com/RC-Smart-Store in August of 2006. When it would not fly, I contacted the seller for replacement parts. After several months of corresponding with this Hong Kong-based seller, I was instructed to return the helicopter for a refund. I did so at the end of October. Since that time, I have had no contact with the seller and no refund. This RC Smart Store is a scam. I returned their helicopter in good faith and they repaid me by stealing my $230. read full review »

I placed an order through the drive thru for a small order of livers and gravy. Now, the livers are listed at 3.99, so when i am told 5.82, i am wondering why?? I asked the guy running the drive thru. He said that gravy is 1.50. a dollar and a half for a little thing of gravy. I let him know that his menu does not tell customers that gravy is an extra charge. he didn't seem to care. So, when i pulled out, i called KFC to talk to the manager. She got on the phone and explained very rudely that it has always been this way. i explained... read full review »

This is long, so please pardon me. I was searching for complaints on Public Storage and ran across my3cents.com. I'm in a dilemma with Public Storage in West Haven, CT. In March, 2006, I became homeless after my landlord did not pay her mortgage and the bank foreclosed. The bank wanted the house empty and, I was forced to place my belongings in storage. I chose public storage because of a $1.00 special they had. When I obtained my unit, I also applied for the 3 month stay special. I was forced to stay in a hotel, that... read full review »

In 4/06 my 82 yo aunt received email notification that her internet security program (symantec) was about to expire. As before she submitted a check for $25 to renew. The check was cashed 3 weeks later but the "about to expire" notifications continued. she wrote 2 letters but did not receive a reply, and gave up. The frustration wasn't worth persisting. I took over the 'quest' in October and have made at least a dozen calls, received one email with an incorrect address, FAXed cancelled checks and bank statement... read full review »

To GM Customer service Buick Customer Assistance Complaint Department This is to inform your complaint department about the high-pressure disgusting way we were treated at the Randy Wise Chevrolet Buick Pontiac dealership in Milan Michigan. It started with my phone call to them asking for a price on a 2006 Buick Terraza. We were coming off a lease on a Buick Rainier, which we liked very much except the rear wheel drive was not good in Michigan Winters. The Terraza at over $400 per month lease was more than we wanted to pay... read full review »

I am writing about a towing company located in Glen Burnie called Elvaton. I found them listed in the phone book. Their advertisement claims they tow motorcycles. They do, but they are way too expensive. I contacted them and a man named Josh answered the phone. I asked them how much it would cost to tow a MOTORCYCLE from point A to point B. He said it would be a $40 hookup and $3 per mile. I checked mapquest, and it was 21 miles, so I estimated the cost would be a little over $100. After looking at other companies, I decided to go with... read full review »

My daughter and I thought we had medical coverage though this company, but it appears that we only pay for insurance. When medical bills are presented they are denied for payment. The list of excuses is long for this company. 80% coverage of medical bills must have only been a promise by Mid-West Life Insurance Company. It is certainly not a promise they intended on keeping. My doctor called Mid-West Life Insurance to make sure the procedure was covered. Mid-West said it was covered and then they refused to pay my doctor. My credit and my relationship with my doctors has changed. read full review »

Afew months ago I had a free sample of Hoodia mailed out to me. I paid the shipping.. ok fine. However I DID NOT authorize ANYONE to debit my account for another shipment of over $70.00 I am not using this product and am more than happy to return the very first bottle (free) plus this ridiculous supply of extra product I didn't even ask for. Please contact me as soon as possible as I am getting in contact with my lawyer. I am returning this and am requesting an address. I don't mean to sound very ugly, but I find it pretty funny... read full review »

Find below the letter i have sent as i have experienced extreme difficulty with getting my money back from Eurodisney, very disappointed with the lack of care for customers. Dear Sir / Madam, I am writing to complain about the time it has taken for your organization to refund monies to my credit card since cancelling the accommodation in September after bmi Baby withdrew their flight services from Durham Tees Valley airport. I have rung up several times and been informed each time that the cost of the accommodation minus the 10%... read full review »

Ok.. I am going to offer a little advice to travelers.. whether you are a business traveler or the occasional traveler. 1. If you make your reservation online or over a franchise 1800 number, always call the hotel directly to ask specific questions regarding your stay. Directions (ie road construction, internet service, gyms, breakfast, pool) the 1800 and net reservations don't always know if there is a problem at the hotel. 2. I advise to not use travelocity, hotwire, etc sites, they have strict cancellation policies .. hotel... read full review »

This company is a piece of work, I was a loyal customer for the past 5 years, who will never ever order from them again, and will make sure I tell every single person I know about my experience. I am going to do this complaint in a timeline: Friday, December 1st, 1:00pm, I place an order for a few molds and over 100 clear favor boxes, one of the molds I really needed, so I paid $20 extra dollars for shipping. Friday, December 1st, voice mail on my cell phone, saying they were out of one of the molds and if I still wanted the... read full review »

I'm a local disc jockey in Salem,Virginia who was hired by the Fun Company to provide the music for a local company here in Salem, Virginia. The Fun Company wrote me a check for my services and the check bounced on my account! They will not return any of my phone calls or correct the problem. ADVENTURE FUN / FUN COMPANY cheated me and I just want anyone else to follow up on them and don't get screwed like I was! Adventure Fun / Fun Company Atlanta Industiral Drive Atlanta, Georgia And Also St. Louise, Mo. read full review »

Purhased a Pavilion DV5218NR Notebook on 8/26/06 from Best Buy. On 9/27/06 the notebook display went dim/dark. I called tech support on 9/27 and from this point the nightmare started. Tech support took me through several techniques to try to fix the problem, but nothing worked. 9/28/06 -HP sent a Fedex box and shipping label for me to send back to them for repairs. I was told it would take 3-5 business days for service and return back to me. Today is 12/7/06 and I still have not received a fixed notebook. HP repair received by notebook on... read full review »

In July I purchased a new Hoover Windtunnel 2 vacuum. From all that I had read the original Windtunnel was great and so was this new model supposed to be. Well it isn't!! After one week the tool hose quit sucking. I took it in and they supposedly fixed in under warranty. Well it lasted about a week. Again no suction. I told my wife I was taking it back to the repair shop. When I went to clean it out I noticed that the bottom plate under the brushes was just hanging on by one screw. The others were broken. The screws just go into... read full review »

I am so infuriated by this company that has been charging me $10 a month for membership since October 2006. After the first charge, I e-mailed customer service to say that I did not want membership and wanted a refund of that $10. After telling me that they could not locate my account, I still kept requesting a refund. Now (December), I've noticed another charge of $10 and tried calling them. They did not want to refund my money & were just going to cancel my membership. Is that even legal? Some company sneaks into a site, gets all your information and starts charging you for nothing? read full review »

I recently ordered a phone from "lostmyphone.com" as a gift for my wife. She has a good phone plan and did not want to tangle with the phone company when buying a new one. Her old phone is wearing out. Lostmyphone.com sells unlocked phones that can be used anywhere. You just need to swap the sim card. They messed up so many times this story could go on. here's a list of their mistakes and problems; -delayed my order twice because my credit card company did not have my shipping address on file. Problem is, the second... read full review »

My vehicle had a "check engine" light and some stuttering. I contacted the dealer to see how much they would charge me for a tune up. l I agreed to do the 90K tune up which included the diagnostic check for $550.00 including tax. This was Russ Darrow Mazda at3520 S. 108 st. Greenfield, Wi 53228. I took my vehicle to the dealer at 7:00 am the next morning. The service salesman, Jim, said the repairs would take about 5 hours. I used their shuttle to get to work, which got into an accident, resulting in me getting to work late... read full review »

A friend of mine and myself went to the Asian Buffet after shopping. The bill was 7.99 each and rather than bring our purses in the restaurant we left them in the trunk of the car and each of us took a $10 bill to pay for the buffet. WE got to the checkout after we ate and didn't get the correct change. we were told we gave the woman $15 not $20. We did give 20 and were short changed. My advice is to never lump a payment but pay individually also make sure you tell them how much you are giving. The owner stood right there but there... read full review »

I bought a 2004 Jeep Grand Cherokee new. At 10,000 miles the camshaft fell apart. The fine folks at Chrysler allowed the dealer to put a new camshaft in and only a new camshaft. These scumbags were too cheap to even allow the dealer to change the engine oil and/or oil filter. Needless to say, the vehicle never ran right again. It had a miss, rather serious such that shifting between 3rd and 4th gears was so off that the whole transmission felt like it would fall out. The car jerked so hard it would bounce you almost off the seat. (thank... read full review »

In June 2005, I ordered jewelry from Caleb's Lighthouse. I was told that my order qualified for the sale listed on their website. I was charged the amount quoted to me over the phone. When the items arrived I found that they had charged the original amount and then put through a second charge for the amount of the originally quoted discount. When I called to discuss, I was told that the sale, advertised on the web, did not apply to my purchase and that the person that I spoke with was a new employee. I told them that I did... read full review »

I have been a consultant for over 10 years, so I have used just about everything out there in the way of laptops (IBM, HP, Gateway, Dell) and have nothing negative to say about them until now. Within 3 months, my Toshiba power supply would no longer charge the battery or provide power to the computer. After about 18 months the computer started to overheat and was not reliable. I cleaned the boards and fans and bought a cooling plate so I could use it. I now have an additional systems problem and their solution is to scrap the computer and... read full review »

NC Home Furniture is by far the worst excuse for a business I have ever encountered. My only fault is not reviewing the BBB report before doing business with this company. After ordering furniture and paying all money up front I was promised delivery in 8-12 weeks. After 12 weeks I contacted the store and was informed me furniture would be delivered the following week. When I called the following week I was told that in fact my furniture was not all received and that the person that had misinformed me had been fired and my furniture would... read full review »

I have had Cigna group insurance with the IEEE for over 15 years. In December 2006, CIGNA determined that all members plus their dependents will be forced out of the group when the member turns 65, without regard to the age or health of the dependents. My 63 year wife will be forced out of insurance and into the state high risk pool. No delay time, no COBRA, just out. The risk pool is high cost, high deductible, and low coverage and will not cover her bipolar condition. An IEEE member for over 38 years read full review »

I liked my new Dell Insperon E1505 until it ceased to operate after 5 months. Now, I have had first had experience with Dell’s deteriorating hardware Technical Support. I have talked with 7 different technical and customer care representatives for 5 hours on two continents (India and US), who cannot resolve my problem in a timely manner. My support contract calls for “Next Day” on-site support. However, the two technicians and supervisor I talked to in India said the on-site support representatives could only replace... read full review »

After being long-time customers of the Powerhouse restaurant in Puyallup, that suddenly came to a halt on December 8th 2006, when my wife and I were kicked to the curb, by some of the rudest managerial behavior we have ever seen in our personal combined 30-years of restaurant business experience or in any type of business as far as that goes. Picture our scenario: We come into the restaurant, and as what typically happens in "normal" restaurant situations, a nice kid comes up and tells us “it will be a couple of... read full review »

I have a 2000 Honda Odyssey with 92,000 miles. My Odyssey rear brakes squeaks and check Engine Lamp came on for 2 weeks before I send my van in for service at McDavid Honda of Frisco, Texas. Just prior before that I had technician at Autozone help checked out my Odyssey van with a diagnostic tool and was told the service light came on because of a P0740 code. At that time I do not know what P0740 code means. Send car for 90,000 mile service at McDavid Honda of Frisco, Texas on the morning of Nov 16, 2006 with the Check Engine Lamp... read full review »

L&F surely made my house buying experience the worst of my life. Due to their inexperienced agents, unprofessionalism, I have lost thousands of dollars, many many hours. read full review »

I ordered a foam mattress pad form Overstock. Com. Then, just a short time later found a similar one, basically identical except for product company name it at Target for half the price. So I went back to Overstock.Com and checked my order status being as I had only just made it. It said the order was accepted. I checked for cancellation policies. All I could find was a statement basically saying that due to the speed in which the process orders one has to cancel soon after the order is made. And the only time reference I saw was that if... read full review »

Comprei um microondas Brastemp em 03/12/2005. Em janeiro de 2006, apresentou problemas, ligando-se sozinho, apresentando aviso de porta aberta. Levei-o a assistência técnica em uma cidade vizinha, 15km de minha cidade. Após a devolução, em 24 horas apresentou o mesmo problema. Orientado pelo atendente do 0800, levei o forno para outra assistência, a 57km de minha casa. Por cerca de um mês e meio funcionou bem, mas começaram a aparecer os mesmos problemas. Liguei para o 0800 e pedi a... read full review »

They call me on my cell phone, saying the at they're offering me $5000.00 worth of credit and they'll be sending me a package which included information about the program and a $100.00 coupon for gas. I receive the package and read it carefully and decided I wasn't interested. They told me that they weren't gonna take out any money except the $40.00 for my account with them and the monthly fee which is $19.95; however ,i called them and told them that i wanted my account to be terminate right away so they should refund the... read full review »

In August I had visited rediff auction site to get a gift for my niece and saw a ride on bike on auction and so I started bidding along with other's .There was nearly 12 bidder's and at last I was fortunate to get the item at a fantastic price of Rs 355 plus rs 50 shipping (against the MRP price of nearly 4000 Rs ) . I got confirmation from rediff that the item will be delivered within 7 to 10 working days . But as I didn't get the item even after 15 days I checked with service of auction site and was informed that the item wa... read full review »

My customer no in R.K.Gas agency (indane gas by IOC) at Paramakudi , Pin.623 707 Tamilnadu, is 3577. Since my booking for refill of cylinder made on 22.11.06, I have not received delivery of Gas cylinder from the above agency though the last supply was made on 25.10.06. I am experiencing lot of hardships due to non delivery of cylinder after a lapse of 18 days. read full review »

We purchased a 55 inch Sony VAIO from Cicuit City in 2004, the TV quit working over 4 months ago. We promptly reported the problem to Circuit City Service (in India), and we have communicated with them many other times all the way to the Corporate Office with no results. We have been offered service by Michael's Video locally, but they came out to look at another set once before for us and had never even seen a Samsung Digital Light Projection set (also from Circuit City) before. When he could not fix it, he tried to blame the problem on... read full review »

This is a good one. First they make you wait 2-3 months for delivering. Then I finally received one pair of the two pairs of shoes i paid for. When my friend first showed me this site it was called Shoe22.com. Then when i decided to order the site had changed to AMGshoes.com. I then purchased two pairs of shoes and only received one after 2-3 months. After contacting them I was told I would receive a refund by check in 7-10 business days. As you can guess I never received a thing. So after waiting 3 weeks I went back to the web site to be... read full review »

I am purchased Videocon International Series Tv Product within 2 months before but some problem arising in Videocon product the TV is not properly working. i am also give the complaint in Videocon authorized service center but Videocon are not taken proper action about complaint. read full review »

I have been using AIRTEL Mobile No. 9949000044 for quite some time. Right now I am facing problem with network congestion problem in the evening times. Evening times from 6 PM to 8.30 PM I can not communicate any of IDEA and BSNL Mobile Numbers. Its' highly impossible to conduct my business in the evening time as most of business clients collection points are having either IDEA or BSNL Mobiles. In fact I have interacted with airtel customer care for number of times. But no communication from side. right on i communicated to Nodal officer... read full review »