LOCATION: United States
Thompson Gas of MD
My wife and I moved into a new home in Berkeley Springs, WV in Dec. 2004.
We contracted with Thompson Gas to provide a 200 gallon propane supply tank. The propane was only necessary to supply our gas dryer. Unfortunately, the fine print on the back of the contract, in shadow print, was not mentioned to us at all.
We were on a plan where we payed $32.50 per month allyear long. Usage did not matter; we were not paying as needed.
We have since put the home up for sale and relocated to Missouri for a new job. We have a buyer who... read full review »
Washington Mutual Home Loans
I am extremely upset and very disappointed that I am getting charged for something that was not even my fault to begin with and I keep getting the run around from everyone and getting told different stories from every representative I speak with. Do you not make notes on customers account when we call in or keep your word when you say you are going to do something.
On September 16, 2006 I called in to make a payment with a representative for $1,173.18, plus $15.00 fee and $50.00 to go towards escrow for a total of $1,238.18. When the... read full review »
Maytag Dishwasher
This dishwashers rollers that the racks sit on are very cheap. They break constantly and I have had to replace them several times and have ended up super gluing them. I e-mailed Maytag and their response was basically too bad. The service man that came and worked on the racks told me that there was a problem with them, but even the ones that he replaced them with broke. I will never ever buy another Maytag appliance ever again!!! read full review »
Sprint / Nextel
At the end of Sept or beginning of Oct 2006, I found my service had been restricted - I wasn't able to make outgoing calls nor was I able to check my voice mail. Due to financial difficulties, I was not able to pay my bill (~$276) when I intended to. When I was able to pay my bill, I contacted "customer service" (CS) to find an authorized payment center. Believe it or not, THEY DID NOT KNOW! They suggested I go to WalMart and get a money gram (at a cost, of course). So, upon arriving at WalMart, I shut my phone off as suggested in... read full review »
WLI Discount & WLI Travel Values
Accessing my email address and charging $9.00/month without authorization. That’s $9/month for the discounts and $9/month for the travel values. September and October. Would love to get my money back!!
Teri
Frisco, Texas read full review »
TWX*AOL Service
I have downloaded SE 9.0 from Internet and now after working 5 months, I have a hard time with log on. I also have had aol from beginning. I never know what I am paying for. Can somebody answer both these problems?
Stonecipher, R.O. read full review »
Kenmore Washer
I bought a $1000.00 Kenmore washer in July 2006. It started leaking before the return date. I had Sears come and look at the washer to fix it. Of course they said nothing was wrong with the washer. Now October 2006, the washer is leaking again. Now it is beyond the return date. I feel like I am getting taken advantage of somehow. A $1000.00 washer should not be leaking after three months of use. What should I do?
D'An
Birmingham, Alabama
Store details: Sears Located in the Galleria Mall in Birmingham, Alabama read full review »
Pizza Hut - 5375 highway 90, Mobile AL
PIZZA HUT USED MY VISA ON SOMEONE ELSES ORDER, 5375 highway 90, Mobile AL. I order a personal pan pizza to go and gave my visa card to pay for my order. A few minutes later the manager appears with my card and some cash, and told me they made a mistake and charged someone else’s order on my account. I refused to sign the visa receipt and refused the cash refund. I asked her to cancel the order on my card. She yelled at me it could not be done and I would have to take the cash. I told her that with today’s technology it could be... read full review »
Atlas Movers
We recently moved on August 11, 2006 with Atlas movers and have several problems with the service we received. The driver was looking for any excuse to bill us for more hours and gas mileage and therefore decided to take a route that was 20km longer between our old residence and new residence (the most direct route was 50km, there route was 70km and took 90min longer). The driver's detour cost us an extra hour of labor and more gas mileage. We requested that the driver take the most direct route before we left for our new residence... read full review »
Sheldon Cleaners
As a clothier I have 30 years of experience in clothing care an maintenances, fiber expectations ect.
In the spring of this year I dropped off a very large dry cleaning order to Sheldon (40 plus items).
When I picked the items up I did not even think to inspect their workmanship of this order. I was hugely disappointed as most of the items were not even thoroughly pressed. Many items were returned shrunken, torn, and tattered. My ensuing work with them (7 or more return visits) in an effort to rectify the problems which took until October... read full review »
Aspen Dental - Orange, CT
I went to Aspen Dental looking for an extra set of upper dentures. The main reason why I went there. The dentist told me that on my lower teeth I would need 2 teeth pulled. All of a sudden they were just doing work on my lower teeth. I did not mind the Dental Hygienist doing her job, however she could not do the complete procedure & recommended I go to a Periodontist. I went to the Periodontist who then told me I do not need those teeth extracted that he can perform gum surgery on it. What upsets me the most I applied for the CareCredit... read full review »
Jno K. Eareckson and Co.
I contracted with them to install hardwood flooring in my family room, library and staircase. They got half the money up front and finished the library and the family room and then demanded and extra $400.00 dollars as payment in full for the library and the family room. This payment was outside the contract as I owed them no money until the entire job was completed. I paid anyway--my bad--and I never saw nor heard from them again. They refused to take my phone calls and never called me back and never completed the staircase. They only wanted... read full review »
Burger King - Shreveport, on Mansfield
My friend took a trip to shreveport and went to a burger king (on mansfield). As she was placing her order and noticed that the dude on the assembly line didn't have on any gloves. She asked the cashier to tell him to put some gloves on while he made her sandwich, he came around the counter and asked (in an unfriendly manner) who wanted him to put the gloves on. My friend told him that it was her and he straight up told her that he was skippin her and proceeded to take her boyfriend's order. When they said that they were together, he... read full review »
NCO Financial Services
NCO Financial Services has been calling me four or five times a month about a school loan that another person with the same name took out.
I confirmed that the social security number was not mine on three different occasions, but they continue to call and harass me. I have been unable to access the BBB anymore, because they are all on line now and the people at this “business” refuse to give out any information about the business or even to give their last names. I was told only that the Company is out of Barbados at Harbour... read full review »
Drive Time - Phoenix
Drive Time car dealer Phoenix. I have a couple that bought a car from drive time they got behind on payments ,they would calll my house so i decided to put my name on contract and change name on title only, the main office said they would do that and i would need to bring it up to date to do that so i did , they told me at the main office in chandler i could pay 250.00 a month ,so i sent them 250.00 on the 1st.of the month then they call and say im late that i need to pay more ,so i made another agreement that if i would give them a check by... read full review »
Beehive Heating & Cooling LLC
Installation of high efficiency furnace and new central air system. No upfront information re functioning of new system (ie water pump attached to furnace to remove condensate). Attitude as if "we should know this already". No big deal in and of itself. Just common courtesy & good business relations. Cut hole in siding to fish pvc 5" pipe from furnace to remove gas emissions. Ugly pipe 12" out, but necessary. Understood. Jagged edge in siding cut, looks like something a drunk gerry rigged. Complained they ruined... read full review »
Towne Park Apartments - Troy Ohio
To Whom It May Concern:
Towne Park Apartments in Troy, Ohio were just recently sold. Please see the below newspaper clipping from Troy Daily News. My wife's parents lived there for a short period of time. They signed up for a rather long term Lease but left the apartment only after a few months due to several factors. They were inticed by Towne Park with several free months rent providing they fullfilled the long term Lease.
We just want potential renters to realize there is a reason why Towne Park Apartments is giving... read full review »
American Reading Club
American Reading Club in Cumming GA is such a scam. I've tried to cancel my account before and even got a confirmation number but they just recently billed me again. They call me at least once a week telling me that my subscrption is up and I will not be getting anymore phone calls or getting billed but they keep calling. I swear does anyone have any advice on how to deal with these people read full review »
55 Hefty CinchSak Kitchen Bags
What is going on with Hefty?? I have always purchased their garbage bags for the price and reliability. NOT ANYMORE!!! I purchased the 55 Hefty CinchSak Tall Kitchen Bags and almost every single bag ripped while putting it in the garbage can. The drawstring rips right out of the top of it. I will never purchase Hefty Bags again!!! Very disappointed.
Product: 55 Hefty CinchSak Kitchen Bags
Bought: WalMart, Buffalo, MN
Heidi
Rockford, MN read full review »
Mesh Computers
This email as you can see has been forwarded to a few consumer watchdogs I will keep forwarding this e-mail to more consumer watchdogs as I find more.
My experience with mesh computers has been both time consumer and very irritating.
I brought my computer on-line from www.meshcomputers.com worth £1,300 back in may. After sorting out the finance agreement and awaiting delivery I received my computer in July. The computer worked fine until a month later. The performance slowed down, I experienced intermittent problems with my... read full review »
GE Monogram IceMaker
We purchased this icemaker and had it installed when we spec’d out our new Ashton-Woods (a whole other disaster) home in Frisco, Texas. It worked for about 15 months and stopped making ice. We called GE twice and set up a service call, but no one showed up, or called either time. The first appointment was during a weekday, so we took a half-day off of work to wait for them, and the other was a wasted Saturday waiting for the phone to ring. Called GE the following Monday, and, after being on hold a total of 44 minutes with variou... read full review »
Best Buy Credit Card
I have a best buy credit card and have bought some items on it....
The statement data for me is on the 14th..... During the month of september I made payment on august 28 and it was posted in my september bill... I made a payment on the 14 th of september and that was also posted on the same bill even though the dta of the bill said september 14th...
now they are chargin a late fee of 29$ because My payment for month of october went on 14th and not on 15th+ of september and it was posted into the month of September where you can see... read full review »
AeroMexico
Yesterday, my mother had a Aeromexico 4:40 PM flight from Guadalajara to L.A. I'm sure since the flight less than capacity given that this isn't the busiest time of year, Aeromexico cancelled the flight and put her and everyone else that had that flight onto their next one, which was 5 hours later. This shows the airline puts no value on a customer’s time. All they offered was a meal voucher. They wouldn't even offer to put her on the next flight out to L.A. on Mexicana, Delta, or any other airline. People were outraged... read full review »
Natural Light Beer
Hello i am a individual who bought 2 cases of beer for my brothers birthday party and needless to say the beer was no good it was flat and had a strange smell to it. Like beer should not have i can promise i will not be buying this product again it ruined my brothers 26th birthday party lots of un plesant gusets. Thank you very much.
Joann
West union,south carolina read full review »
NCO-Medclr
On 9/29/06 I paid off a dept to northeast credit and collections. The debt originated with NCO-MEDCLR, and was still owned by them. 30 days later I pull my credit report, and the account has been moved back to NCO from NCC and states that no money has been paid, and no settlement has been reached. When I called NCO I explained that I had a letter from NCC stating the account was paid in full and should reflect so on my credit report. I offered to fax a copy to them, give them the name and number of the gentleman at NCC who processed the... read full review »
Maytag Depenability Plus
I have been trying to have repairs made to my Maytag washer since the orginal claim filed under my extended warranty since late March. Despite countless calls and time spent on the phone with these people, my machine is still taking up space in the laundry room. Last week I finally talked to a customer service employee that seemed to know what he is doing and a promise was made to repair the machine. This was after certified letters were sent to the service plan, their carrier and the attorney general's office. My small local certified... read full review »
PeoplePC
How do I pursue a refund or a reversal of charges that I did not know about?
Peoplepc advertised on television an aid for $10.99 monthly internet service provider charge. I did not have a DVD to install or have access to Peoplepc. I called Peoplepc. Yet, I was told there was an overload on the system. Consequently, I had to call back at a later time. I tried for several days. But, each time I was unable to access Peoplepc. Thus, I abandon the attempt to connect or link via internet.
Later, I happen to notice a charge from Peoplepc. I... read full review »
TriStar
I ordered one (1) Tweetze but received three (3) in the mail. My credit charge was charged three (3) times also. read full review »
Washington Mutual
On 09/18/2006 I noticed that a customer Withdrawal had been made from my joint account (my husband is on it also) for $471.65. Neither myself or my husband authorized any withdrawal from our account since all the money in there was for bills and gas till next payday. I called customer service and they said they couldn't help me, I had to go to the branch. My husband went to the branch the next day and wa told they couldn't help hin, He had to call customer service, On 09/19/2006 I called customer service again about the withdrawal... read full review »
CyberCity
Please i have a problem i hope there is somebody here can help me with i bought cd game online i paid money for my purchase and they send me a confirmation message for my order to my mail after days i send message to them to track my order they told me in their reply that they dont accept international credit cards in the end they charge my credit card and they told me that my order have been cancelled and they deny charging my credit card please help me what i should do and to who i can complain read full review »
Federal Express
I would like to share the harrowing experience I have just had with Fedex Ground. I live in Dallas, TX, and Wednesday I ordered two very expensive tickets in Austin, TX for this weekend's Texas vs. OU matchup played in Dallas where I reside. The price involved in the tickets was 545.00 for two tickets, which is a tremendous amount of money for me. The shipper stated the tickets would be sent overnight, with early morning delivery. I also had visitors arriving from out of town on Friday, which were also attending the game. On Thursday, the... read full review »
Pep Boys Auto
To make a long long story short as possible. I had an issue with my brakes so I had my car "diagnosed" at PEPBOYS (took over a week) whom originally quoted me a ridiculous amount of work totaling to over $700.00 PEPBOYS told me I needed back struts, new front brakes, pads, roders a master cylinder and a tie rod etc... I asked what was absolutely necessary and PEPOYS told me the front brakes, pads, roders, tire rod and master cylinder. Like a fool I had all that work done. As soon as I picked up my car and drove pff the lot I found... read full review »
Westinghouse Electric Skillet
Recently, I purchased a Westinghouse Electric Skillet, model WWSK5044. Unfortunately, the Users/Owners manual for this skillet is missing. I would like to contact White-Westinghouse to ascertain if I may purchase the manual I need, however I am unable to find their address anywhere on the web. Can anyone supply the address of White-Westinghouse, or/and their Email address. THANKS!
Floyd
Covington, GA read full review »
Pacific Poker
Pacific poker is attempting to confiscate my roll of 65k...i need some urgent help/intervention... I let my brother access my pacific poker account from USA while i have been playing all my poker from a different country...this led to an IP dispute for which they blocked my account and now they accusing me of chip dumping and colluding. Its been 2 months of correspondence and they have provided me of no evidence watsoever besides that they are confiscating my roll and permanenetly blocking my account....its an outright attempt to steal my... read full review »
Copper.net
Copper.net is an online Internet service provider which has a complex cancellation procedure designed to steal money from customers. To cancel one must call to receive a special number which cannot be used because the website does not allow logins. read full review »
Sweet Cupcake Candles and Gifts
It is a fraudulant, misrepresented company. The founder, Camilla, advertised it saying SHE was hand pouring the candles from her home and making it all herself. She had approximately 5,000 consultants sign up. When they started ordering kits from her something strange happend......THEY WEREN'T DELIVERED although the credit cards were charged..........SAME THING with customer orders.
Come to find out, she has now deleted the company website: www.sweetcupcakecandles.com and has not answered any communication that us as consultants have sent her.
SHE SCAMMED 5,000 PEOPLE!
Leslie. read full review »
Special Delivery Baby Showers
I ordered a pair of slippers from this company on August 29th. I used my debit card to pay for them, and was emailed a receipt the very same day. I have yet to receive my order, and when I call the number provided, the message says the mail box is full, and can accept no more messages. I have also tried emailing this company to no avail. They have nearly $28.00 of my money, and I would at least appreciate a response from them.
Zandra
Company details:
Special Delivery Baby Showers
6073 Country Club Drive
Rohnert Park, Ca. 94928
866-275-9729 read full review »
Capital One - Salt Lake City, Virginia
Will not pay down on cash advance amounts which garner higher finance charges, when payments are sent. I have paid well over the minimum amount for months and the purchase section goes down but not the cash adv. section. I've written, emailed, called C.One and also written the Fed. Reserve (Banking) people...still no satisfactory resolution. This has been going on for months. read full review »
Auto Repairs Mazda
On sept 21, 2006 i drove my 1995 mazda millenia "the car" into duval mazda of gainesville for service. The car was running fine. The service was preventive maintenance & to check the cause of a "check engine light". The 1995 mazda has a proprietary computer system that can not be checked by any one besides the dealer. Again the car was running fine. The car and was not smoking after the initial 10 seconds at startup. I was advised that the valve covers and engine seals were leaking oil onto the top of the engine & they... read full review »
SuperCuts - Piscataway, NJ
I would like to report about racist staff at this location. When I (Indian) walked in, I was told I am next. I waited over an hour only to see all other walk-in's getting their hair cut. If I ask, they will say I am next. After a while I told them to take away my name and walked out. One person came running out making racial comments and saying "Do you have a F***ING problem" in front of the whole crowd. She also warned me not to come to her store again. This is not the first time this happened at this location. For Indians they... read full review »
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