We have been with Juno for several years now and are unable to connect. The dial numbers go as far verifying and logging in then dump the connection. We have been down for a week now and with having to pay for tech calls. We are so dissatisfied with their service we will be changing to a new provider. read full review »

The email below is to the owner, Paul Goldstein, of a company by the name of: Alde, Inc. Alde Fireplace & Chimney Alde Masonry & Heating, Inc. www.litemyfireplace.com The job discussed was completely remaking an old fireplace that was unusable. The job was supposed to take about a week and had gone on for two months. They had almost completed the job but had to tear it down and start again as it was so bad, it was not salvagable. The owner of the company has been onsite only once. The crew has damaged my floors and... read full review »

We would like to file a complain about Carnival Cruise Lines, and our travel agent Bill Browns Plaza Trave/Capitol Marketing (1-727-895-8151), our travel agent name is Maggie Haberstick, her number is 727-290-2114 and her email address is e-mail. Our honeymoon trip, a Cruise to Alaska (booking#5JX290) had to be canceled after problems at the US Postal Service and bureaucracy at the USCIS (former INS) prevented us from having our international travel documents in order in time for the sail date. Accordingly to Carnival's policy, we... read full review »

I emailed [email protected] 6 months ago to cancel my account. They kept billing me. I emailed them again 3 months ago and they kept billing me. I called, told them I want to cancel, they hung up on me. I called again and was put on hold for 49 minutes. They refuse to refund me or cancel my account. The service is absolutely bottom of the barrel, the phone calls are full of static and delays. This is why I tried to cancel in the first place. I warn everyone to stay away from this company! TollFreeMax.com (aka Toll Free Max, TollFreeMax) 2063 North Lecanto Highway Lecanto, Florida 34461 read full review »

On 10/9/06, I purchased a 3 month subscription for the website www.butchfemmematchmaker.com. The payment was processed through their payment processing company, www.2co.com. On 10/10/06, I was still not able to access the members only benefits the subscription paid for, so I contacted the payment processing company. They replied, stating they would contact the website and inform them of the problem. I had not heard back from either company on 10/11/06, so I contacted butchfemmematchmaker.com and notified them of the problem. They replied... read full review »

A year ago I purchased a Logitech keyboard that CompUSA advertised for $5 after mail in rebate. I followed all the directions and completely filled out the rebate form with mailing address (which is a PO Box because I live in a small town that will not deliver mail to my house) and street address. I have not had problems with other companies rebates for larger sums of money doing this. They sent me a postcard stating that I did not have my street address on the form. I called the number to tell them I put my street address on the... read full review »

Below is a interchange we had with Russ Darrow Mazda. Don't bother dealing with them. They lie like rugs! Andy, Well, we would be interested in driving to get a good deal. I am not quite sure Russ Darrow of Greenfield is a dealership we would want to deal with.....????? Saturday's dealings sure didn't put Russ Darrow or you in a very good light. We wasted a lot of time with nothing to show for it. Since I was skeptical about the $6,000 discount, I specifically asked you if Mazda 5s were discounted $6,000. You said... read full review »

On October 18, 2006 I ordered a meatball parmesan hero on garlic bread from Royal Pizza on route 112, in Patchogue. When I got home and opened up the hero, there were TWO meatballs on the entire hero! One on each side, cut in half! Pathetic! And I was charged over five dollars for this "hero"! My sandwich was mostly bread and cheese. For a business that is as busy as it is, I'm sure their profits are very good. They could and should put at least FOUR meatballs on a hero, two on each side, cut in halves! Meatballs are cheap... read full review »

A few months ago I purchased two bottles of your Dawn Power Dissolver. It is a great product; however, I am out and although I have searched everywhere for it, I cannot find it. I don't know if it is in a new place in the stores or why I can't find it but my local Safeway, which is where I bought it originally, no longer has it. Can you tell me where I can purchase it or order it through the mail. Carol S. read full review »

Had them tear off and put on a new roof 2004, fired salesman day work to commmence, no-one in charge and no-one spoke english, botched job. Back 5 times to try and fix. owner steve smith full of promises. I wouldn't pay until done...they put a lien on house for last half. came out again after a year and admitted still had a lot to fix..made a list of all the itmes they would fix and I would pay half of the remaining balance....both signed. never heard from them again. found out months later the state had shut them down. still has an office on 98th street in bloomington mn. if they show up for anything...my advice...RUN. read full review »

For all you credit card haters out there, I have a good one for you. I signed up for a Home Depot Credit Card run by Citigroup for the promotional $25 off your first purchase. I did not receive the card, or any further communication from them. The first time I heard from them, it was their collections department in a nasty call telling me to pay my bill. I informed Citibank that I had not received my first bill, let alone my card yet. I asked him the address they were sending the card to, and apparently someone put the wrong one in. They even... read full review »

My wife and I opened an account at this bank a couple of weeks ago. We reviewed the banks funds availability and felt we had everything down pretty well. Boy were we wrong! We made a deposit through the ATM machine. The receipt showed the amount which became available and we took the bank at it’s word via the receipt. Well apparently the bank changed its decision once it processed the deposit and made the funds available. However, they never notified us. Because of this change, the bank considered all of the transactions we made to... read full review »

I would like to file a formal complaint about billing practices against American Telephone and Telegraph. The particular account is for Internet provider service bundled to my phone service, my account number is 650-969-3844-040-1. Service contact numbers are 1-877-722-3755 for Internet and 1-800-310-2355 for phone or general information. To explain the situation, in June of 2006 I contacted AT&T, my new provider after purchasing SBC Global. about upgrading my internet service to DSL EXPRESS. I requested the service change, agreed to... read full review »

Boston, Mass. is the location where I send all my films. I have received a recent message, my informing me that I need to send more money due to insufficient fund. File No. 70-448 somehow an error was made, I want 1 set of double pictures, I sent the appropriate amount of money, my pictures are being held, for a second set of prints, why would anyone order 2 sets of double prints is beyond me. As a long time customer I am willing to say, I will not pay for something I do not want, at this point either I get my original pictures, I will... read full review »

Waldabaums Hicksvilee continous policy changes without any postings ie computer generated coupon policy purchasing of gift cards no policy posted. read full review »

I keep getting calls from this number: 1-800-266-9420. When I answer, no one responds. When I try to call back, I get a busy signal. I want them to stop. read full review »

I purchased 4 appliances from Home Depot in Biloxi Mississippi to repair our Hurricane Katrina damaged home in Long Beach Mississippi. I bought some of them on clearance. I paid for them and when I came to pick them up a week later Home Depot had sold them again to somebody else. They then offered me lesser appliances for the price of the reduced ones. Instead I returned all of the Items and I will never shop there again. read full review »

10/31/06 ORIGINAL COMPLAINT: I've waited a few months to write this because I wanted to be certain my rage and hostility had settled down. My WildBlue experience is one that lawsuits are made of. If I dared to want to waste my time filing complaints about them, I would. Aside from lodging one complaint with the state of GA, I'm done with WildBlue. Instead, I'm telling everyone I know to stay away from this company. My installer no-showed for the first, second and third scheduled appointments. WildBlue subs out... read full review »

This is a petty amount, but it is still fraud and needs to be reported. Explore USA took, without authorization, $1.00 from my bank account. This account was empty at the time, resulting in an overdraft. I have no idea how they got my bank account number. A few weeks later, a very nondescript envelope came. It looked like junk mail and was nearly torn up. Now it said I was a MEMBER of this Explore USA and they were going to charge my account $19.95 per month for something. Well, they can't! I changed the debit account number. This is FRAUD, pure and simple. read full review »

Do not order from this website. Do not order from an individual seller by the name of "payless." If you must order from this website, use a credit card which will allow you to dispute the charges. Quick rundown of my experience. *i ordered a textbook from alibris.com. *i was notified that my book was shipped on sep 25th 2006 and i paid extra for express shipping. *it is now oct 16th 2006 and i have yet to receive my book. *the seller "payless" has not responded to my inquiries. *alibris.com only allows you to... read full review »

I recently got a box of vitamins for a dollar to try for thirty days. It wasn't even thirty days, they already charge my account. I called them to cancel but the representative said she could not do anything about it coz they already shipped a three months supplies to me. I told her, my trial period is not even over and I have not made my decision about getting more, they already sent me three months supplies and charged $74.00 to my account. Something needs to be done to this company if not they will continue their unauthorized charges and ripping people off. read full review »

Apartmentstores.com is a problem! We used apartmentstores.com to purchase moving lead information beginning in March 1, 2006. Leads are purchased on a 90 day cycle. Less than 45 days later, on April 13th, I emailed my contact at Apartmentstores.com and informed her that I questioned the quality and quantity of the leads -----Original Message----- From: Richard Burton [mailto:[email protected]] Sent: Thursday, April 13, 2006 7:04 AM To: '[email protected]' Subject: Apartment store leads Hi... read full review »

On June 19 2006 we had a sales rep from Wave Tech comr to our house for a pool estimate. It sounded wonderful,construction of the pool was a great way to build etc, etc. We signed the papers that night.(WE already had other pool companys out prior and decided on Wave Tech). Our first payment was due Sept ! 2006 but we still did not have a pool. They kept giving us the run around on when they would dig.(after tons and tons of phone calls,they dont like to answer calls or return calls)the contractors finally show the first week of Oct.They took... read full review »

After multiple attempts to disconnect Bulseye claims that if they don't have a disconnect work order number they will not discontinue my service with them. Despite me being the customer and telling them to discontinue service they refuse. My new VOIP provider has called them and still they refuse. They apparently think I will continue to pay bills for a service I am not using. I have asked for supervisors who have also refused to discontinue the service. I have never heard of such an company who thinks they can force you to keep their... read full review »

We bought a Whirlpool gas oven/range for $1,200. Within the first 16 months, we have had five major repairs for the same problem (over overheats to super high temperatures and then shuts itself off, error codes E2 F3 or E0 F2). Neither PC Richards nor Whirlpool will do anything to help. Whirlpool says it’s not their problem since it is now past one-year warranty expiration. I pointed out that the first four repairs, which all occurred within the first year, did not actually fix the problem. They basically said, “tough.” They... read full review »

I have had nothing but an absolute nightmare dealing with this company. I signed up more than a year ago with United Christian Financial/Credicure/Fidelity Reserves/USA Debt Management under the agreement that I would pay $365/mo to be sent to my four creditors. I had to put down an initial deposit of $329 to be returned at the end of the program. Everything went along fine for quite a while, but at some point, without notifying me, United Christian Financial switched my account over to the Law Office of Richard A Brennan, associated w... read full review »

I have a complaint about MFI family ancestry. (Aka ancestry.com) The funny thing is I have NEVER heard of these people and would never pay through a web page to find out who my ancestors were. I could care less. I am a college student and do not have extra money to be spending on frivolous things such as this. I want to know who and how they got my credit card number and why in the world they would use it to find dead relatives? Why not buy something useful like food or electronics? The amount of $35.79 has been charged twice to my... read full review »

EDiets - is a online weight loss company. When you sign up in tiny print they tell you that you have to sign up for 3 months. If you cancel you must pay $25.00. So - they have ensured they make the same money - no matter the fact that their site is total garbage. I for one could never get any of the links to work on the site. Every link I click tells me that there is a problem and error and they are sorry for the inconvenience. When I called to complain, the supervisor that I talked to told me that the internet is not stable and there i... read full review »

Please find below a letter to Land Rover Richmond B.C. Canada who sold and serviced the vehicle and the dealer J.W. Auto also in Richmond who sold me the vehicle, as well as a complaint registered and filed as warranty void so no compensation is pending. I've been instructed to respond to Land Rover Canadian Customer Relations with regards to my issue. My name is Audra Rosendale and I purchased a used Freelander from J.W. Auto in Richmond B.C. Canada, in August. I thought it was the cats meow at 33,000 kms and $20,000 CAD I thought I... read full review »

Empire Today just started doing business in NC, and have started a huge t.v. ad campaign. My wife saw the commercials and we figured we'd give them a try. I called and set up an appointment and they sent someone at my earliest convenience. So far so good. The estimator shows up and immediately put us off by assuming that my wife and I weren't southerners because we didn't have drawls and proceeded to make fun of southern accents. He immediately started his salesman schmooze by complimenting my wife, playing with the... read full review »

Browsing through Googles I was looking for a company that sold Hotel Bell man’s cart and I discovered Trayvad eshophere.com. They had the best price throughout all the companies listed in Googles. I send them a check about 45 days ago and I have been calling them and e-mail there support e-mail address listed on there site. No one ever responds nor has the merchandise ever been sent. I have no other way of contacting them. There are several e-mail address and I have sent messages to all of them. Below please find all the e-mails that I... read full review »

I purchased a RCA Scenium, model: hd 50lpw175 on 12/03/05. On September 22nd, 2006 (9 months later) the screen went blank. I called for service from Best Buy since I purchased warranty from them for 4 years of in-home service. Best buy suggested I call RCA instead since it’s under a year it’s still under the manufacturer’s warranty. I called RCA and was given A.I.D Audio and T.V (closest location to me) number to call for servicing. I called A.I.D and they gave me the earliest appointment they had... read full review »

My saga with Verizon FIOS started on August 10, 2006. I went to a Verizon store in Plano (on Central Expwy) with the intention of learning more about FIOS service. I had been anxiously awaiting the arrival of FIOS TV since FIOS Internet had been out for a while. I wanted to get the whole package at once to make the conversion easier. Well, I liked what I heard so I went ahead and placed my order at the store. The store gave me a 4-digit order number which is an important fact. The rep ordered what they call the "triple play" - voice... read full review »

We purchased a beautiful stainless steel, glass top, hidden element Maytag range in mid-2005. After we performed the self clean mode, the oven did not heat up any more. We had almost every part on the range replaced, more than once. Maytag kept insisting that the service company try one more thing, one more thing. Their last suggestion was for the service company to modify the engineering on the range. The service company refused. After months and months of service calls to fix this recurring problem, Maytag has finally agreed to refund the... read full review »

Received a new lawnmower from Sears - Edmonton as a gift - never worked properly - went to take it for repairs - oops Sears could not find it even though it was charged to the account - bill was shown - after a month of complaining - oops Sears made a human error - they apparently are humans - so off they took it - oh yeah I got no tag. So I get a call to pick it up and pay $42.00 yep its still under warranty but carbs were dirty - yeah right - brand new lawn mower - new geri can - must be me - the small piece of lawn we have takes 10 minute... read full review »

A copy of Email to Dell and NCR: Dear officers at Dell and NCR, I write to express Dell and NCR's complete failure to provide their contracted, warranted service. While I am ordinarily willing to forgive minor delays in service, NCR's incompetent service and poor communication with Dell Support left me without a functional computer for more than two weeks beyond the warranted "next business day service" period. This cost me serious inconvenience, as I, like almost all of my fellow law students, rely heavily on my... read full review »

A copy of Email: Dear Consumer Advocate: My name is Jeffrey Rutzky, and I am a consumer. Recently I had a terrible experience at STAPLES that exposed unjust pricing and competitive practices among the three retails-serving arms of the corporation: STAPLES Stores, staples.com, and STAPLES Catalog sales via their 800 number. I was able to contact a competent and sympathetic Executive Customer Relations Department at their corporate offices in Framingham, MA, but all they could do was pass my concerns up the ladder, and... read full review »

In June 2006, my Internet broadband service from Comcast in the Trenton, NJ, area was off and on for three weeks. Technicians at the national 800 number set up a service call from the local office, but this call resulted in only a temporary fix. Less than an hour after the technician left (all he did was diddle with wires at the pole), service was off again. After a week of witnessing incompetence from a parade of local dimwits (coupled with attempts to call the Trenton office, which has a defective automated phone service, I contacted a... read full review »

Purchased an elliptical trainer, the NordicTrack CX 998 on August 20, 2006, from Nordictrack.com. Finally got a delivery three weeks later. After using the machine for one week the resistance stopped working. I phoned the customer service department who trouble shooted the problem and said they would send me a new part and a service technician from Service Pro would be in contact to set up a date to service the machine. The part arrived three days later, but I was never contacted by a service technician. I waited a week and still no service... read full review »