LOCATION: United States
ClearWire
Clearwire came to our office and offered a special promotion to us. I had the sales rep come to my house to install and sign contract. Salesperson said it was easy, just plug in. I had him plug it in and it did not work. After about 2 hours of trying he found out that the signal from the one tower they had did not reach our area. He said that their should be a tower up within 2 months. The promotional offer was only about $4 a month. We signed the contract, but made it clear to the sales rep. that this was for my business. Since we had no... read full review »
US Robotics Fingerprint Device
The fingerprint device for allowing the user not to remember passwords is flawed. You place our finger on the device and it automatically enters your password at many web site locations. Immediately after loading the program, on my hp pavillion dv8000 laptop with 512mb of ram, i noticed it was becoming unstable. I had to reboot 3 or 4 times a day as basic functions stopped working from email to web pages to excel programs, etc. I defragged my computer, did the re-registry program and all the maintenance stuff i could think of. No improvement... read full review »
UMG* My Adv / UMG*BuyEdg
I received a phone call from these marketing people, they offer a gas card- free for $50.00. It was real foggy, then they zap your charge card each month; $19.95 until it takes 3-4 months to get straight. I do not know who "sold" them my charge card # but they acquired the last 4 digits. They called about a week later to verify my order by confirming my address, I refused to give it to them and the saleswoman hung up on me, yet I have received 2 monthly charges. My credit card said they can't do anything about this...??? We need... read full review »
NetOpus
Had themselves listed as our long distance carrier with charges for same without permission of anyone from our company. They do no respond to e-mail and i can not reach anyone by phone. read full review »
Washington Mutual Bank
The Nature of my complaint is against Washington Mutual Bank. I contacted this Financial Institution on Line. On 10/25/2006 I was provided with a confirmation number from Washington Mutual Inc. As I tried to fax my Real Estate contract. I was not able to provide this information. I was not aware of a Brach located in Frankfort Illinois. I contacted this office with my reference number. I was assigned to Mr. Janis. On November 1, 2006. Mr Janis was provided with my Signed affidavit as my Home mortgage and insurances was submitted to his office... read full review »
David Chambless
I am writing this letter of complaint in the sincere hopes that I can receive justice and closure due to the stressful and unpleasant ordeal I and my family have faced, of recent. The issues I speak to surround the company United Home Mortgage and specifically the branch Vice President, David Chambless, audit # MBO655436. The specific location and number of his branch is at 12323 SW 55th St. Suite 1002B, Cooper City, Fl 33330, 954-237-0125. To make a long, complicated story short, the main problems surround: 1. a breached agreement for a lower... read full review »
Morris Finance Company
My Complaint is with Morris Finance Co. it is a small Finance Company I have be dealing with this probably 4 years . I had a payment to become due a I didn't have the funds to pay my bill at the time. I made arrangements with one of the clerks in the office explain my situation she understood. So the day that I was going to pay the clerk was not in I call prior to going because I didn't have any transportation. So, the next day the owner of company call my place of employment I explain to him about my arrangements that I made with... read full review »
American Express
I have been sent to a collection agency to collect what i owe American express my account has been closed yet American express continues to hit me with high interest late fees and over limit fees. The amount sent for the collection agency keeps changing and no one from American express will talk to me about stopping these charges. Most credit card companies when sent to collection agency will stop all charges and collect only the debt owed at the time sent to collection agency. People beware of American Express. read full review »
Tickle Me Elmo
I bought a tickle me elmo for my son. It burst into flames and marked up my carpet. I took it back to the thrift store I got it from and they refused to repair my carpet. read full review »
Ross Dress For Less
It is so painful that I have to write this, for I love the products at Ross, but the shopping experience is all but pleasant. No matter what time of day you enter some of their stores, especially those in Florida (I have shopped Ross from Ocala to Pembroke Pines and Miramar) you will find floors littered with merchandise, broken items on the floor, empty drink bottles on shelves left behind by angry shoppers. I think their patrons tend to treat the store with the same respect they feel management has for them.
The staff is neither... read full review »
Yahoo! GeoCities
About 2002 I applied and paid for a website with Yahoo / Geocities.
After some months I realized the YAHOO GEOCITIES system was incompatible with mine. No pages could be viewed. I was based in the UK at the time.
I tried countless times to make contact with zero results.
Eventually I tried to obtain a refund. Again Zero results. Requests for them to contact me were also ignored.
I was acting for a registered charity in the UK and did not approve of our paying for zero results.
Not a large amount was involved but we resent... read full review »
Best Rate Freight Services
I found Best Rate Freight Service after doing an internet search. I saw their website at yousetyourprice.com, and decided to contact them for a quote.I contracted Best Rate Freight Service to pick up my car in Atlanta, GA, and deliver to Newark, NJ. They responded with a quote of $500 (Quote #0609230015). They charged my credit card $100.00.
My car was picked up on September 28th and delivered on September 30th. I paid the driver in cash $400.00.
I advised the driver of the rear damage on the car, and he said he picked it up in that... read full review »
Galaxy Vanlines
1st contact (binding estimate) stated any additional cubit feet would be billed at time of pick up. It failed to disclose that the charge was 3 times more than the pr cubit feet charge of the initial estimate.
I selected mover packing. Contract stated packing supplies were additional. After the pick up was loaded the charges were disclosed at Rolls of Tape $15.00 a cardboard box $15.00 and 4x4 bubble wrap $15.00 totaling over 750.00 in materials because packers used excessive amounts of packing material.
Finally on the pick up... read full review »
Paddock Pools & Spas
I have run into a problem with the service and workmanship of Paddock Pools and Poco Verde Landscaping. Below are our listed concerns and expected remedies.
Main concerns:
1. Poor workmanship
2. Poor customer service
3. Broken promises
4. Mistrust due to the blatant lies from Paddock Pools and Poco Verde
Landscaping
5. Pain and suffering, and lost wages
Expected remedies:
1. Re-lay travertine tiles on a diagonal that are flush
2. Straighten and repair property... read full review »
Sealy Mattress Company
I have a 2 year old Stearns&Foster mattress (made by Sealy). It was $2500.00. It has depressions in it between one and a half and two inches deep.It was bought at Slumberland in DesMoines Iowa.A rep from the store came out today and said they could not do anything to help me because there were several tiny stains(after I took the sheets off this morning my dog jumped up on the mattress and he had been out side and it was raining).I wiped almost all of it off.They also said I do not have a center board for support.
I have four very heavy... read full review »
Gas Grill from Sears
Purchased a new gas grill from Sears in Norman, OK on a Friday September 15th for $499. It would not fit in our Explorer so we made arrangements to return the next morning with a PU truck to pick up the grill. Upon arrival to pick it up we noticed that they were loading a crappy beat up grill, and then the employees lifted it by the side burner, which promptly broke under the weight. I told them to unload it we did not want a beat up broken grill for $499!!! The store then made a deal with us to take delivery of their floor model which they... read full review »
Govgrantsadvis
I signed up for this had to phone calls, i ask them to stop the membership and refund my money. It still is being taken out as of Nov.22,2006 . This must be taken care of. We live on fixed income we thought you would be able to help .$29.95 is a lot of money. Somebody please help us.
Thank you
Gene & Ruby Hoyt read full review »
NoveltyIDMaker.com
This complaint is to advise future customers of online companies, selling id's. I spent 110$ canadian, plus the 20 dollar service charge to send money through Western Union for a novelty id from the website www.noveltyidmaker.com, and i never received the product. DO NOT ORDER FAKE ID'S FROM THIS WEBSITE. It is a scam.
I sent my money to Nicholaos Sechopoulos, from Limassol, Cyprus in Europe.
Please reply if you received your product from this site, or if you are also a victim of this site.
Their email is [email protected] read full review »
Handyman Club of America
My dad is 83 years old and I am attempting to help him with his bills and mail. Recently he got a letter from RMCB, Inc., a collection agency attempting to collect a payment of $301 for Handyman Club of America Lifetime membership. My dad did not authorize a lifetime membership in this club. The letter says he has been "enrolled" since December 4, 2003. My dad has no memory of ever receiving anything from Handyman Club of America.
My dad has trouble hearing on the telephone so I called the telephone number for RMCB, Inc. and... read full review »
Apple Vacations
Apple Vacations was chosen to help our friends & family travel to Cancun, Mexico for our May 2006 wedding. The majority of our guests were leaving Dulles International Airport and purchased the land & air accommodations through Apple Vacations. The week prior to our wedding, the package price dropped $87.00. I immediately notified Ballston Travel (local agency) and Apple Vacations. I was told Apple "guaranteed pricing" and will offer the lowest advertised price. Providing the lowest price is also in my contract that I signed... read full review »
Comcast Digital Voice Service
I have a major complaint with Comcast digital voice service. Last month someone called into them and impersonated my wife, gave our home number, address, and had our phone service disconnected! That was easy! It then took us 5 days to get our service restored. This after several calls to their "customer advocacy specialists" and escalations.
Next, this past Friday, our phone service mysteriously stopped receiving incoming calls. We can make calls out, but when dialing our number callers get the famous "You have reached... read full review »
U-Haul Truck Rental
On 10-30-06 I rented a 26 ft truck from U Haul in Springfield Ill to drive to Urbandlae Iowa. On The u haul in Spfld said I should return the truck to the closest store or to ANY U-Haul dealer so thats what I did. On arriving there , there was 4 other men trying to return trucks get hitches put on their cars etc. There was only one young man there who didn't seem to know what to do. The other people and myself were us set about the treatment we were receiving and everyone was upset. I told the guy I was leaving the truck in a lot next... read full review »
HP DVD RW
HP DVD RW The HP Customer service tells me too bad, they should only last 7 months and I can buy another from them. First he lied to me then I was on hold 30 min only for the "floor manager" or something like that to lie to me then get mad when I corrected him then deny lying again and said too bad if I don't like it they wont do anything and their is no one else their I can talk to about it. Well I wont be doing anymore computers with them and I hope that all buyers will beware. Just do a search for hp consumer complaints, I wish I had! read full review »
Sears - Kenmore Refrigerator
I purchased a Kenmore Refrigerator at the Sears Store at Chesterfield Town Center in Richmond, Va on 11-20-06. It was delivered on on 11-24-06. After the men set it up to work it never got cold in temperature. When Sears sent a man out to look at it the next evening, he said it was a bad refrigerator and it needed to be replaced. When we went to the store that same evening to purchase another one we were told we had to wait until 11-30-06 to get it. We asked if we could get it sooner, we have no way to keep our food. All our food had to be... read full review »
San Mateo Credit Union
I got the bad experienced in my life and been mis treated with the employee of San Mateo Creit union at South San Francisco Branch with the name of: Ms. Sheila Hernandez.
She mistreated me in front of my son and using her hand gentures pin pointing at me, she gave me an negative attitude and I believe we don't need this kind of service in your bank. You need to send her into anger management she doesn't know how to treat people nicely she needs to learn how to have good manners especially she's in the front desk....I... read full review »
Post Road Furniture
This company has a member of BBB sticker on their door. Don't fall for it they are no member. I bought furniture that is advertised as used, reconditioned furniture. I have had problems with every item I purchased. I bought a stove and it had roaches in it, the dryer's belt broke less than a week after the purchase, the washer does not properly extract water from the clothes on the spin cycle, and the motor in the refrigerator died yesterday so now $100 worth of food is going bad as I type. There is no way the recondition these... read full review »
Save By Mail, Inc. - Pittsburgh NY
I ordered a pair of moccasins on Oct 11, 2006. Have yet to receive the shoes. And, of course, they have cashed my check! Talk about taking the money and running! I will never order anything from this so-called company again!! read full review »
Trimlife.com
Similar to other complaints - charged my credit card for free sample and continued to charge my card w/ o authorization. read full review »
Auto Parts Warehouse
I ordered parts then received conformation # all parts ordered were wrong parts they told me i had to cancel my order with shipping company the shipping company said that it is the company's responsibility they told me i had to wait for all of this to take place before they will even consider giving a refund i called the same day i ordered to cancel but they told me tough luck there was nothing they could do when i called they said right parts guaranteed but as you can see if you order a part all you are guaranteed is the wrong part read full review »
Fairmont Hotels - Quebec, Canada
I used my visa card to purchase a recent moose hunting trip at Fairmont's canadian location, Kenauk. I have been hunting Kenauk for 12yrs. I hunt with a group that includes my father, cousin and friends usually at least 8 people. The trip costs me $3000.00 for a 6 day hunt. I was paid in full a month before arriving for the hunt. On the fifth day of the hunt I shot a bull moose. My 75 yr old father who was hunting with me fired his gun at the same bull but mistakenly shot a cow moose standing nearby. The incident was investigated by the... read full review »
Modcom Electronics / Ebay
Today is day 50 since originally paying for a Panasonic Phone Package (3 handsets and a base station) on October 5th 2006 on ebay for $129US including shipping. Here is how they do (or don't do business). Still haven't rec'd my refund...
October 5th: Received an email with the UPS shipping information and tracking link on October 10th (I had requested Express Saver Shipping).
October 16th 2:06PM: My Email to them "Hi - Paid for this auction on October 5th - was sent the UPS tracking link (upgraded to UPS Expre... read full review »
Villa Royal Ragdolls
It has taken me several months to list this complaint, as I wanted to give Eileen the opportunity to be fair. She has chosen not to, and is motivated by money.
In November, 2004 I purchased a female blue point ragdoll from Eileen Pickett. In March of this year, she (Teia) began having seizures and I took her to the vet, where the blood work showed 1,400 titer for the FIP virus. My vet at that time thought it best that I make arrangements to put her down, as the virus was fatal, and she was already exhibiting symptoms (fever, loss of... read full review »
Maxtor DiamondMax Hard Drive
Two years ago, I purchased a brand-new Maxtor DiamondMax 160-gigabyte hard disk drive. Today, the hard drive has failed. Maxtor is under no obligation to do anything about it, since the product had only a one-year warranty. This is the classic case of a product breaking down as soon as the warranty expires. The problem is particularly annoying, since the failed product is a hard drive, which has my important data on it, which I can no longer access.
Is two years the industry standard for the life of a hard drive? I think not. I have... read full review »
Fontile Corporation
On November, 4, 2006, I purchased 14 tubes of Mapi Keracaulk from Fontile. The quantity was determined by my contractor, who grossly over-estimated the amount needed. The Fontile employee who sold me the caulk said I could return any unused stock for a refund. Fontile refuses to issue a refund on the 9 unused tubes of caulk. They claim that in order to honor the guarantee on the caulk they cannot take returns of unused stock.. The caulk has been stored at room temperature, so it is certainly fit for resale. They pointed out that the back of... read full review »
Nissan Altima
This was an email I sent to the representative of the Nissan Scarborough dealership, Nick Sgro. His response was that Nissan Canada deemed it acceptable for rear break pads on a Nissan Altima to disintegrate after 2 years and less than 40000 kms...
I leased a Nissan Altima from Scarborough Nissan 2 years ago. Up until this point, the car has treated us well. The problems started Wednesday November 15, 2006 when my wife Pamela noted a problem with the car. There was a grinding noise coming from the rear driver's side wheel. After... read full review »
Suntasia Marketing
The following information is on Suntasia marketing and its promotions. The address where ALL the telemarketing calls originate from is:
Suntasia Marketing
8751 Ulmerton Road
Largo, FL 33771
Tel#: 727-471-0276 or 1-800-NEW-TEAM
Website: http://suntasia.com/
Live calls to your house start with the numbers 727-471-#### or 727-683-####. There are 8 rooms which hold 24 agents in each plus a customer service area. You can actually see what Suntasia looks like on the inside by copying and pasting their website address above to... read full review »
Gordon Moving
Gordon Moving company in Lake Forest California moved my goods from my residence into their storage facilities and then transported them from California to Indiana. I paid for the move in its entirety including insurance for lost or damaged goods. The company lost several boxes of personal items worth in excess of $2000 and has denied the claim. Subsequent communications to BBB, the insurance carrier, and other regulatory agencies has resulted in continual denial of this claim on the part of the moving company. The owner insists that... read full review »
Atlanta Fixtures
Atlanta Fixtures advertised a Bakers Pride Pizza Oven on eBay for just over $9000. I used the buy it now option, contacted the dealer to confirm the details of the order and gave my credit card information. The card was charged and they called by phone to arrange delivery details. Then they sent an email stating the price was actually $4000 more and wanted to know if I still wanted the item. When you purchase an item on eBay you acknowledge that you are legally obligated to buy the item. It seems the seller is not legally obligated to... read full review »
Best Wholesale Furniture
I have had the unfortunate experience of having to deal with this company....When you have a receipt and a legitimate complaint they find reason to put the blame on you. Well I'm ready to take action...word of mouth is all it takes! I would not recommend anyone to buy ANYTHING ELECTRICAL from this place. Their warranty policy covers their own profit....and you loose. They then send you to pay out of your own pocket for the DEFAULT repairs! The employees will get RUDE and one has the fakest blue eyes I've ever seen (somebody needs to... read full review »
Fedex Home Delivery
I purchased a computer from HP supposed to be delivery o Nov-25, 2006 by Fedex Home Delivery. I called around 8:30 Am EST to Fedex to get an estimated time of delivery of the package.
-Costumer Service answer: We do not know it could be between 8:30 AM to 8:00 PM.
- My self: Could you please give me a time window so I do have to be home all day long.
- Costumer Service: Sorry there is no way that we can inform you that.
- My Self: Thank you for no helping me.
I wait until 12:10PM and I left for my GYM at return at 1:20PM Fedex... read full review »
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