LOCATION: United States
WC Value Plus / Auto Cool
The only time I ever used my Debit Card was to order Auto Cool from TV Ad in August 06. The following
month I was charged $48.88 by GPM Auto Cool. That was correct. I also saw a 19.95 by WC Value Plus, which I had never heard of. I was also charged $19.95 in October and November. These (WC Value Plus) charges were NOT AUTHORIZED. The only place anyone could have gotten my info was from GPM Auto Cool. I am filing a complaint with the Attorney General Office and need an Address for WC Value Plus if anyone has it. Also need to know if anyone getting ripped off by WC Value Plus Ordered Auto Cool.
Thanks, Larry read full review »
Home Depot / HomeDirectUSA
It's one thing when the disconnect between a retailer's e-commerce engine and its shipping company results in a Christmas present going astray. But it's quite another when the product is one that you need to have in hand before winter comes in earnest. That's certainly how one reader felt when a series of mix-ups between Home Depot and HomeDirectUSA threatened to leave him snowbound.
"I live in southern California and recently purchased a house in the mountains," the reader wrote. "I've been trying to get... read full review »
Upsie Daisy Floral - Champaign, IL
My daughter ordered flowers for her grandmother's 84th birthday on Firday(12-15-06). Upsie delivered them to the wrong house and they sat outside for several hours. They told my mother that she should go get her own flowers that they were two doors down. They delivered the flowers 6 blocks away to a duplex that is empty. The floral shop then told her they would deliver new flowers on Sat. Mother waited till 11:30 and had to leave for a grandson hockey game out of town. She called the floral shop and they said they would deliver in the... read full review »
Freightliner M2 / Botrom Seats
Warning to truck owners thinking of purchasing a Freightliner M2 with Botrom seats.
I purchased a Freightliner M2 with a 22’ box and sleeper from Alumi-bunk in Feb. 2006.
With in a week of me driving the truck. I was in the hospital with one third of my back injured. I don’t know what the problem is with the design of the truck I am only a driver. The problem could be the Freightliner truck not being able to handle over the road use. Brook Park Freightliner of Ohio sold the chassis to Alumi-bunk. I have been told my... read full review »
Cingular Wireless BlackBerry
I bought a Cingular Wireless BlackBerry in Hawaii before I moved to New Mexico. The salesman told me, "no problem, if it does not work you can cancel service and will not have to pay the contract cancellation fee."
After I moved, the phone did not work so I bought a new phone that allows an added external antenna. The salesman told me, "The unlimited text messaging is included in your $49 PDA plan."
Of course, when I figured out that they were billing me an extra $20 per month for the text messaging, they replied... read full review »
Adelphia / Comcast
I was quoted a price of $30.00 per month for broadband internet service by an Adelphia sales person at the Jensen Beach, Florida office. After showing the sales person the add for $24.00 a month, I asked and was told that my on going price for an upgraded service of 4.5 internet broadband speed would be $30.00 per month. This was based on a package price which includes TV cable. I explained to the sales rep that my cable was Adelphia but billed through my home owners association. She stated that this was not a problem and I qualified for thi... read full review »
Lithia All American Dodge of San Angelo
To make a long story short I just bought a 2002 Jeep Grand Cherokee from Lithia All American Dodge of San Angelo Texas. I purchased my new Jeep around 2:00 p.m. on a Saturday afternoon. As soon as I left the lot I started to notice flaws in our new Jeep, but I couldn’t turn around because my wife had to be at work within 15 minutes, and I had some errands to run. On Sunday I noticed a few other discrepancies that I wasn’t to happy with, but I thought to myself I went to an actual dealership, and spent the extra money so I will... read full review »
ClickInks.com
I returned some ink cartridges to Clickinks the day I received them, because they were not what I wanted. (Clickinks promises on their web site that they will give a full refund for any unsatisfactory product.)
Clickinks received my registered mail package on Dec 2; I spoke with Clickinks consumer representative "Melissa" on Dec 4 and she said that the refund would be handled by Dec 6.
It is now Dec 18, and I still have not received my refund. Melissa has sent me 2 or 3 emails in response to my queries, each time saying she... read full review »
Fred Meyer Jewelry
Thank you for taking the time to read this. First, I would like to point out that Fred Meyer Jewelry is GREAT, their warranties are wonderful and aside from ONE manager, their customer service has always been excellent.
If you live in the Portland area and would like to receive outstanding customer service, I would suggest you to go 6495 SE TV Highway Hillsboro, OR and speak to Dan, or to their location in Cornelius and speak to Craig. They will treat you great and be very helpful in selling their fine jewelry.
My complaint is about... read full review »
iExploreUSA.com / VaulePlusOnline.com
They offer travel packages money off at local restaurants. They claim I can go online and get a free 25 dollar gift card. There is no site to go to.
Value Plus offers gift cards to local fast food joints, rebates at online malls, get a free 25 dollar gift card for signing up, and again no place to go to.
I called the 800 # and cancelled both things right away, and asked for a cancellation code for my own safe keeping. He wasn't going to give me one read full review »
NET10 Wireless
My Net10 Go phone had 1400+ minutes as of Thanksgiving Day. On the day after Thanksgiving, I tuned it on and found the minutes was reset to 0 minutes and the due date was reset to 00/00/01 and I was not able to make any calls due to the 0 minute. I called the customer line at 1-877-836 2368 and I was on the phone for at least 40-50 minutes talking to the technical rep who had a very heavy accent and it was so frustrating as we don't understand each other and had to repeat things over and over again. She had me enter a series of codes and... read full review »
Wild West Domains
Wild West Domain is Ace of Space's affiliate registrar, which turned out to be another sore spot. Wild West Domains, a company based in Arizona, dragged their feet to transfer my domain names. First, they said it would take 60 days for the transfer to take effect. When I asked why such delay, they invoked ICANN regulations. I checked ICANN's website and found out there are about 8 instances when a registrar may deny a transfer, and my case certainly didn't fit any of those. Each time, Wild West Domains would give me a different... read full review »
Ace of Space
Thought you've found the right web hosting company? Think twice. This article is based on a true story. What appeared to be a simple issue of secure certificate installation turned into a "nightmare" that cost my Company thousands of dollars in financial loss.
In early January 2006 we decided to update our Digicert secure certificate so as to reflect our new company name and address. I contacted Ace of Space, my former web host, about the steps I would need to take to get the new certificate installed on their servers. The... read full review »
Remax One - Webster, MA
I am writing to inform your readers of a business deal I was in with Melinda Titus, with Remax One, at 27 East Main Street, of Webster, MA. While in the process of purchasing a home that they were advertising, I had tons of problems with either no returned phone call or long delay’s in their responses back to my real estate agent as well as my Fiancé.
I am a first time home buyer and do NOT think that buying a home should be as stressful as Ms. Titus with Remax One had made it for my fiancé and I. Due to all of these... read full review »
Airtel Call Home India
Airtel launched call service from US-India.
As a test I purchased 10$ card. I got worst service and most horrible experience neither their toll free no. nor customer service no. is reachable. Plus they charged 10+10+25 dollars on my credit card.
IT SUCKS. BEWARE read full review »
Vita Clear Vitamins
I ordered the trial of vitamins when I ordered Pro Active Solution. I finally received my trial like a month later. Then right after that was charged for another shipment ( $33.94) - It has been 2 weeks and 5 days. I haven't received anything. I still have not completed the trial - because it arrived very late. I'm trying to find a way to contact this company so I can discontinue automatic payments and shipments. read full review »
Little Company of Mary Hospital
Little Company use NCO for collections, even when patient making monthly payments. Little Company does not care about what NCO does to patients life and credit. Even though I have proof made all payments and did every month they still report to credit through NCO. Little Company Hospital uses the harshest and meanest tactics. Little Company hospital uses NCO as a hit man. read full review »
Express Cameras
Do not buy anything from Express Cameras.
Look for authorized dealers only on the internet and if possible visit the stores...
I was totally ripped off by Express Cameras and its 6 months since last time I tried to do anything about it. I was so disappointed and frustrated of not getting my right product and not being answered. I just gave up and tried to forget.. hmm i guess I cant forget and I cant forgive myself if I dont warn others about Express Cameras.
It was the first time I bought something expensive thru the... read full review »
CIC Triple Advantage
CIC is billing me monthly for a service I do not use, do not need and can't seem to stop. I will call them, write them, report them to the BBB and to the attorney general. Shame on CIC! read full review »
Network Solutions
After going through a very bad experience with previous web host and registrar, I decided to switch to Network Solutions sometime this year (2006), thinking I was making the right decision.
My choice was based on the information I gathered after visiting their website and talking to their Sales people, trusting that the information they gave me was accurate.
I was very clear from the very beginning about what I needed. I was looking for a hosting package for my three websites that would be compatible with my current shopping cart and... read full review »
CHIhost.com
CHI Host, happens to be one of those companies that are "full of hot air". Their "24-hour technical support" never returns my phone calls. On their website they boast a 99.9% uptime guarantee. I was with them for only 3 months and my websites went down twice already, bringing the uptime down to 99.25%. The fraction seems negligible, but not when you compute the downtime in number of hours. Figure a whole weekend (including half Friday) plus 5 hours yesterday (June 15) of downtime. That makes a total of 65 hours! At this rate, I... read full review »
Magazine, Inc. - Virginia Beach, VA
If someone calls your cell phone or home & tells you that you have been entered in a contest worth a lot of money... know this, It's BS! Magazine, Inc out of Virginia Beach called me with the same line trying to push some magazines for $ 3.96 per month for 48 months... I wasn't thinking about the BS contest when I decided to go ahead & give em my Debit Card Info, I just like to read and the magazines I signed up for were interesting enough for the small price. However by the time this clown finished his spill, he told me he... read full review »
X-Treme Scooters
I sent for 505 model gas scooter, electric starter has never worked, pull starter broke, sent for new one, cost 22 dollars, they sent wrong size, would not make refund for this error they made. I will not pay 22 dollars for another one, so scooter sits in garage, also I have x-treme 360 electric scooter, they sent new tube, cost 16 dollars, walmart has it for 4 bucks, will not give me refund, they are rip off artists. read full review »
American Therapy Products
Ordered a therapy chair, May 23, 2006, which was to be shipped from their Florida plant, in Plant City, made a large down payment, and chair should have been delivered no later than 90 days, cannot get any answers to why there has been such a delay, it has been 5 months, plus a few days...
American Therapy Products
2655 Teaster Lane, Suite 65
Pigeon Forge , TN. 37863 read full review »
Foot Locker
My wife recently purchase a pair of Nike sneakers from Foot Locker at Plymouth Meeting Mall, Pennsylvania. I did not like the style and a few days later I went to the store in the evening to exchange them. I looked at the selection and did not see anything I liked. I gave the salesperson the receipt and asked for a refund. I was told that due to the credit card being different (my wife's vs. mine but same account) they could only issue a store credit?? They would not place the credit back on my card. While in the store I called the toll... read full review »
BathLiners of Michigan
BathLiners of Michigan 1080 E.Maple Troy, Michigan 48083. This company put in the large walk in shower bath at the cost of $3500 & a lifetime Warranty which they have failed to honor. Curved shower bar was put up too high for the average shower liner which comes 72" & I needed one for 75". The pegs to hold the corner seat are coming out. I have called numerous times, wrote to the salesman to no avail. I had promise from Ryan who put in the unit & his boss Tim to correct problem but that was just lip service. Should I also call Better Bis. ? read full review »
The Mobile Solution
The Mobile Solution owes me $50 from a phone I returned to them but the manager incorrectly refunded as cash rather than credit. I was told by the new manager that this was a mistake but that the check would be mailed to me within a few weeks. It was now been well over two months and I still have not received a check. Worse, when I tried to find out about the status of my refund, I was treated rudely, given no information, and hung up on. Below is a copy of an email I sent to the company:
I am writing you to request that you immediately... read full review »
Express Camera / Sigma Lens
This is my inquiry to Sigma Corp. about the Sigma lens I just purchased from Express Camera.
I am in the process of purchasing a new lens for a Canon Rebel XT from Express Camera.
This lens was suggested over the 17-85 Cannon lens for the shown price I have contacted the store to find out why I do not see this lens listed in your catalog at this price? I see the same lens (18-125) at considerable lower price.
The store ad indicates a list price of $1489.99? I was told after placing another call after my order that thi... read full review »
Advantage Human Resourcing
This complaint has gone to the BBB and the FTC with no response.
In October of 2005 I was living in New York City looking for employment, I was referred to Advantage through a friend who had been working there herself. My friend gave me the information and told me to contact Krystal Boninsegna for a position with American Express or one of their other clients.
After I sent in my resume to Ms Boninsegna, I went into Midtown Manhattan office to register and to take some tests. The first time I went into Advantage was sometime in... read full review »
Seaside Inn Bed & Breakfast - Seaside, Oregon
We are respectable people, I'm a Marketing Manager for a web design company in Portland Oregon, my sister is a lawyer in Newport Beach California and our mother owns her own pre-school in Beaverton Oregon. We are clean, friendly people who travel a lot - yet just wanted a quite weekend at the coast. We would NOT recommend this Inn mainly because of the staff. The breakfast was yummy, the room was clean (but tacky, it was the Seaside Beach room - looks better online!), and it was nice to be right on the beach. But please read below:
-... read full review »
Fingerhut Axsys National Bank
I have received a collection notice from Fingerhut Axsys National Bank from island national i have never had credit with them and it was issued in 1998 i was between 15 and 16 yr old. What the hell is that? read full review »
Breast Gain Plus
I have been trying to return 6 bottles from "money back guarantee" offer of "Breast Gain Plus". There is no phone number listed (in the directory either) and I was instructed to email to get an "RMA".. I have not been contacted from the company with this number. I have requested a RMA number to return 8 times! (since February 2006)
It specifically says you will not be reimbursed with out this RMA number, so I don't want to risk sending the bottles in with out this number.
There is no contact... read full review »
Pro-Tech Industries
I hired a contractor John Anderson,Pro-Tech to install a deck along with a ramp for my disabled husband. We live in the town of Colonie an he said we did NOT NEED a Builders Permit. So he built the ramp and deck w/o codes or to specifications to the town. And besides did a horrible job. We asked for the downpayment back of $2,000 and wont give it back. We were told to tear it down. The deck is down but the owner of the park said we can leave the ramp up temporary, until we find someone to built it to code and to get a bldrs permit. Now we are... read full review »
Regent Insurance Company
My Honda Balade got stolen on 19 September 2006. I reported the incident to Regent Insurance Company on the 20th September 2006. On the 29th September nothing had happened yet. I phoned the insurance company and spoke to Elize from the claims department, asking why the assessor haven't contacted me yet for I'm a single mom having difficulty getting the children to school and getting to work. After listening how competent she is in doing her work, and that I have to wait my turn, the assessor only contacted me on the 2nd October 2006... read full review »
CheapoAir.com
My complaint is with the level of service offered by CheapoAir.com. For years I have used the internet to book flights, however this is the first time I used CheapoAir.com. The chain of events is as follows:
· I booked a flight on October 2 to fly to my home town San Antonio, TX
· I received confirmation for October 20 on AirTran Flt. 123 departing at 11:19AM EST from Atlanta with a connecting Flight on American Airlines #1612 leaving DFW at 2:10PM CST.
· I received a call about a week later from a CheapoAir... read full review »
Tri County Toyota
I would like to express the pain me and my wife went through over our first used Toyota from this dealership.
I was may of 2004 when we stop at tri county Toyota and purchased a certified used 2000 Toyota Camry with 47XXX miles on it. We also bought and extended warrant. After two days of purchase my wife noticed that the check engine light was on, we contact tri county and the response was we did not close the gas cap properly, at that time we had not even drove 40 miles and never fill gas yet. They reset the computer and three weeks later... read full review »
America Online
AOL offers free trials and when you don't cancel aol continues the service even when the 30 free trial is up. They then bill you 3ys. later through a collection agency and threaten to seek judgment. How do they get away with this! read full review »
Ultimate Auto Transport
Wow! This has been one of the worst experiences ever. Linda from Ultimate Auto Transport said she could pick up our car in Arizona the next day and get it to us 5 days later. Well, she didn't pick up the car for 5 days and then said if everything went well we could hope to get the car 7-10 days after that!
She gave us a telephone number for the truck driver but that number wasn't taking any more messages because the voice mailbox was full.
We haven't received our car yet but have our fingers crossed. Needless to say... read full review »
MacysWeddingChannel.com
To Whom It May Concern:
I would like to file a complaint about how my order was handled. I ordered a pair of crystal candlesticks for an engagement present. The party was across the country, so I thought in order to get a nice gift to them in time, I would order something online, instead of running to a store, packing the gift, and getting it to the Post Office myself. Foolishly, I thought that ordering a gift online would be much quicker. The party was in the middle of October, so I mistakenly thought I had plenty of time.
I order... read full review »
Costco.com
I ordered a bedroom set online at Costco.com on 11 Aug 06. The website promised 4-6 weeks for delivery. My credit card was charged on 11 Aug for $3,727.48. I received an email on 24 Aug 06 stating that my furniture was shipped on 23 Aug 06 but I cannot check the status of delivery. Then six weeks passed without hearing anything about my furniture. I called Costco.com and was told that Costco.com had to check with the delivery company because they cannot check the status of delivery themselves. After two more phone calls to Costco.com customer... read full review »
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