LOCATION: United States
Bennoti
I ordered the Bennoti espresso system for my husband for Christmas. It arrived after Christmas, but works great and he loves it. However, it only uses the Bennoti coffee caps. As he was running out of the initial order, I placed an order for several more on April 11, 2007. Since that time, we have not received the order and all correspondence via email gets only an automatic response. Repeated telephone calls are not answered - I get an automated response telling me about their overwhelmed system and am eventually disconnected without ever... read full review »
SecretCashCardService
Website leads you to believe you are applying for a pay day loan and then they take $49.95 out of your checking account for a card or services you never receive and you never hear from them again regarding the matter!!! read full review »
Aspen Dental
My mother went to aspen dental in orange Connecticut, she went in they gave her a price of 1200.00 and they agreed ok she ask for dentures ok all was well until she received her dentures and they were extremely to big for her mouth and what ever chemical they used on her dentures made her face swell up. So she called aspen dental and told them her problem and they brushed her. They told her there was nothing to be done, now she received her credit card statement and saw they charged her card 1700.00 and now she have dentures that look like... read full review »
Florida Healthy Kids / Vista
My daughter is insured with Florida Healthy Kids / Vista and they are refusing to cover a surgical center and general anesthesia for a procedure she needs to have done and are giving me the run-around and sending me letters with Florida Statues as to why they are refusing. And these statues are contradicting. The reasons stated in these statues as to how this procedure would be covered, is exactly the same reason as to why coverage is being requested. My premium went up from $20 a month to $108 a month just because I became a state... read full review »
Advanta Bank
Instead of the 0.69 rate offer, they charged 34% annual interest! This happened on two balance transfers months apart. Seems like a scam. After lots of waiting, they will correct the mistake, but the overcharge shouldn't happen to begin with. read full review »
Atlas Marketing
I got visited at my home by Atlas Marketing selling Dish Network. I live in Texas. They installed and the TV worked down stairs; after they left I went up stairs and the 3 other Tv's did not work so I called them and did phone tech help which did not work. Then I called the salesman and he came out and couldn't fix it so I called the dish network back and they told me I would have to pay 35.00 to have a service call; this was the same day it was installed. I said no I will not; then I called the installation tech and he came out the... read full review »
American Standard / Americast Sink
I purchased an American Standard Americast sink 95 days ago and last week the enamel started flaking off near the drain. I called them, sent pictures and receipts and they called back to tell me it was due to "wear". After 3 months? I don't think so. When I refused that, they said it was due to "impact". Nope, try again. You are completely out of luck on this product after warranty offered by the seller, which was 90 days with Home Depot in this case. Do not buy this product, no matter how careful you will be with... read full review »
Hughes Email
We spent a lot of money to get this satellite service, and continue to pay a lot of money each month to keep it. Unfortunately the email does not work. What is more frustrating is trying to get some help. The customer service is absolutely insane. They tell you to try in about an hour and it should be fixed, etc. Or they tell you to hold (after you have been waiting for a long, long time) for a minute and then disconnect. I can't complain about the signal strength, it is exactly what they promised me. But when I have people telling me... read full review »
CarpetMaster
Carpeting: I had a horrible experience when I recently purchased 95 yards of carpet and pad from CarpetMaster in Latham. They did not remove the old pad and install the new pad even though i paid for the pad and the removal of the old pad and installation of the new pad.
They did not come when scheduled. On the scheduled day they came 5 hours late. I had already moved all the small items out of the rooms to be carpeted. I asked the salesman when i purchased the carpet if the doors would fit over the new carpet because it was much thicker... read full review »
500Fast Cash
Got a loan for $300.00. Was desperate, utilities were going to be shut off. So, they deposited the $300.00, knew I had to pay back $390.00. That what it states. They have now taken out $530.00 and say I owe them $306.00 more. WHAT!!! No way. I have already given them $530.00 of my hard earned money, they will not get any more from me. Forget about my credit, they are a SCAM!!! DO NOT USE THIS SERVICE!!! read full review »
www.DVDStars.com
I ordered a music CD, put in all my credit card info. Site indicated order was ready to ship. I have never received it and e-mails to customer service go unanswered. read full review »
Ultimate Shopping Network / Diamond Ring
I purchased a diamond ring on 08/29/2006 and was told in Oct. it was on back order, then in Nov. I was told they could no longer get the ring and I ask for a refund. I have been e-mailing and calling customer service for months and was told every time that I would be getting my refund soon with no avail. I can no longer reach the company by phone or email. I still do not have my money back. read full review »
RCA Combo VCR/DVD Recorder
I sent in this product 033107 and have services req#04099336 sent to Thompson Inc. attn the service req. # 11721 B alameda Ave cocorro Ts 79927 and explained the problem with unit and I have not heard a thing about this and nor have a new one been sent back to me. read full review »
Aarons Sales & Leasing - Topeka, KS
This store has the rudest and most annoying customer service I've ever experienced. There is no communication between the employees, so therefore i get harassed day & night, and have to repeatedly explain my payment plan to people who are to lazy to look up your account.
The last face to face encounter i had with these people was very rude & extremely insulting. The manager and a sales man both argued with me about my payment, which i was right about, in a barrage of insults and patronizations. I don't recommend thi... read full review »
Nation Star Mortgage
On oct.28 2006 we lost are house to a fire that I build and the insurance ok but when sent the check to the mortgage company and their forms and told them that I was rebuilding it they said you have to have a contractor which will cost me at least $30,000.00 more that I'm not willing to spend and I've all ready pulled all the permits what do I do. read full review »
Banfield @ Petsmart - Millbury, Mass
I took my puppy several days ago to this place because my vet was on vacation... I go sign up and wait 1 hr to see this so called vet... Her & her assistant go in and look @ my puppy... I tell them was wrong ... She tells me all these test they have to do to find out was wrong ... I'm like ok... Sure but y ?? Whats wrong with my dog? She give me this attitude and tells me to shut up and let her finish ... I was like wow... She gives me a list of foods to buy my dog because she thinks my dogs food is causing him the blood on hi... read full review »
Air Jamaica Airline
To whom it may concern,
Traveled from New York to St.Lucia on August 20, 2006 and was missing a suitcase. I reported the matter to the lady in charges. A report was filed and submitted giving the necessary information needed and verified by a JP.
I received a letter on Nov. 8, 2007 acknowledging the receipt of my correspondence and an apology for my inconvenience. I submitted boarding coupons, boarding passes and other relevant information.
I also emailed the customer relations department who referred me to the customer service... read full review »
Parkside Inn and Suites
My son in law and daughter and there two children saved to take the girls to Disneyland. They checked in to their hotel and the carpeting was wet, it was shampooed before they checked in they have a 10 year old and a 17 month old. Do you really think this is appropriate for a expedia room? If you could get their money back it would be greatly appreciated. read full review »
800flowers.com
My sister had godiva chocolate sent to my mother for mother day 2007 they where all melted when arrived by ups at 5:45 pm from 800flowers.com. My mother called to tell them we live in florida they are on the truck all day so they are melted, they said they would send a replacement. They arrived the 2nd time again late in the day and all melted. She call again and they said well they can not send another box but offered her a 20% discount on her next order.
Hello 800flowers.com send them over night so they arrive early in the morning... read full review »
NexGen Media
NexGen Media Worldwide is a horrible little media buying and planning agency. The owner of the company, actively seeks to obscure the fact that his daughter Amy is the president. It is very much a family company. They employ only 1-3 other people besides Amy. They use none of the latest media buying or planning resources because they cannot afford them. They base their GRP projections on the words of the network salespeople instead of subscribing to the industry standard research software. This is truly a disgraceful little business. If you... read full review »
Best Buy Retail Services Credit Line
Once again I am asking myself why the heck did I ever go to Best Buy!! I mailed an OVERPAYMENT of $200 to the retail services so I could begin paying my debt back quickly. Well, they "said" they didn't receive the payment ontime (I mailed it well over 2 weeks early and the distance for it to arrive in CA takes 1-2 days max). They then said the check was rejected by my bank for NSF and I was assessed $29 for returned check fee, $25 late fee and other "related" and finance charges. My account is now HIGHER that it was at the... read full review »
Chili 's Restaurant
This is the second time this has happened!! I called the Chili's Restaurant on Constitution Ave. in Baton Rouge, LA to place an order for pick up. The girl immediately told me to hold on. 7 minutes went by of listening to "hold" music. I finally hung up. Again, this is the SECOND time this has happened!! read full review »
SpeedyCarParts.com
I ordered a pair of projector headlights for my car at speedycarparts.com. They arrived in the wrong color, but I didn't find that out until after they were installed on my car. They shipped me a new pair (which I had to pay for) and told me to ship the other ones back and a refund would be given in 4 weeks. 4 weeks went by and I hadn't received nor had I heard anything. I called them and a representative told me to allow 4-6 weeks. I went with it and after 6 weeks still nothing. This is now the 10th week and I have called about... read full review »
TRS Recovery Services
Received a letter from TRS Recovery Services on April 9, 2007. They told me that I had wrote a bad check for $380.00 to a Wal Mart store number 5494. Wrote a letter to TRS, BBB and California Association of Collectors. Tried to call TRS. All I got was their computers.
Told them that I live in Tucson, AZ. The store in question #5494 is in Idaho Falls, Idaho.They would not give me the banks name but check number was 5004. I have just written check number 1043. Told them that I have never been in Idaho. That I can prove that I was in Tucson... read full review »
Sears, Roebuck and Company
Sears Roebuck and Company. Gaithersburg Maryland 20877 I have been a loyal Sears customer for many years. In the last 3 years I have bought A plasma tv, three lawn mowers, two stoves, two refrigerators, 1 microwave, telephones , as well as many articles of clothing and other items. I have paid several thousand dollars for their items. Sears use to be a very reputable organization but I've noticed a drastic decline in the way I personally have been treated. On one refrigerator I bought There were two deliveries of dented merchandise and... read full review »
Morse Signal Devices
Morse signal devices, located at 4434 30th street San Diego, Ca 92116, Telephone 1-800-490-9900 E-Mail Morsesignaldevices.com
1st complaint: Bought our home here in San Diego, We had old style windows in our home, We decided to have installed new vinyl dual pane windows. All of the windows, doors and etc, are hard wired to our alarm system which was installed by Morse signal devices, upon taking out the old windows we found to our dismay that the contacts had been installed in the lower channel of the windows making the venerable to rain... read full review »
Enbridge Inc.
I was unfairly charged a labor fee of $75 because Enbridge argues that never got a note from my contractor showing repairs concerning a previous tag (boiler malfunction), which was repaired after on-time. Even the same day when my contractor replaced the old boiler unit they discovered a leak from the gas meter and notified Enbridge immediately. I had already notified Enbridge months ago for the same problem but they never called me back or solve this gas leak which they consider an emergency.
Enbridge insisted that never got the... read full review »
Target Gift Card
I too signed up for 6 promotional offers to receive a $500 Target gift card from Consumer Gain. I completed the requirements on March 18, 2007. Today is May 9, 2007 and I still haven't received verification from the sponsors. Under the agreement package, it states that it only takes 2-3 weeks to get notification and then they will notify you of your status. Today is the 53 day, and I still haven't received notification that I have fulfilled my agreement.
I have spent a considerable amount of money and will spend even more money... read full review »
Ministry of External Affairs
My wife had applied for passport in thane office on 22nd of Feb, 2007. She waited for one month for police verification and finally on 4th april she visited local police station and had her verification. But the police report was received by passport office on 22nd april. She would visit the thane office for follow up once in the week. Noe the status is the passport is ready, and she has been given the passport number. But since the superintendent is on leave, there is nobody to sign the passport and even the PRO is unaware went the... read full review »
Maxim and Stuff
I ordered Maxim and Stuff for my son in March 2007 and he still has not received either of the mags. I paid for them with my Visa card and the money was taken out of my account but still nothing. I would like someone to check into this and let me know if the mags. will be shipped or not. Thank you, Joan read full review »
Sears A&E Factory Service
I was referred to A&E Factory Service by the company (Factory Builder Store) where I purchased my refrigerator. They indicated A&E does all services under warranty. I have had the same technician come out twice to fix a drain in my freezer. Both times have been unsuccessful and most recent visit resulted in the freezer not working at all. When I called to get someone back out they indicated that it will be another week for them to repair their own damages. This company does not know how to provide client service! read full review »
Computer Nerds
I called them up to get my computer repaired. The service manager quoted $45.00 to fix the problem. When the technician that actually worked on my machine began fixing the problem, he said it would take about 1.5 hours. He quoted me a price of $95.00. I told him I would not pay any more then the originally quoted $45.00. He said he would check with his boss and call me back. In about 20 minutes he called me back and said he would finish the job for the original $45.00. I will have to say he did do a good job. That was in August of... read full review »
Little River Realty
We had water problems all week in the cabin we were in... no one explained anything to us until we lost the water pressure... then a man named george was suppose to have told us on our arrival and later during the week... we never heard from him. we had no water on friday, saturday and just left sunday... we were suppose to leave monday... we had a small baby and 2 other children that needed baths... we all needed to go to the bathroom... that was fun... in the woods... we left and called the office they said they could get us another... read full review »
CJW Holdings Inc.
I have no knowledge of this company or what their product is or why a charge for "something" at $84.97 showed up on my Visa account. I tried to contact them using their phone number but got only a recorded sales message.
I Googled the company and found a list of other such complaints, even involving the same amount of $84.97.
Our bank had us destroy our card and they will issue another and they will contest the charge.
Smells like scam to me BUT WORSE, how did they get my credit card number?? read full review »
Ever Private Care
A check in the amount of $ 49.95 with a check # 9999 was run thru my account with no prior authorization on 5/15/07 and the return phone number on the check is phony as well as the email address as listed. I can see from the complaints that sever other persons have had the same problem.
Sincerely,
Jill Sokolowski read full review »
Brieck Construction Inc.
DETAILS OF MY COMPLAINT AGAINST BREICK
This document is submitted to the California Contractors State License Board for action.
This is a complaint about Generation Contracting and Emergency Services, Inc., AKA Brieck Construction, Inc., AKA Brieck Construction and Restoration, (Brieck). Brieck was hired to perform certain repairs on my house covered by my insurance company, State Farm Insurance Company. In my opinion Brieck has demonstrated a lack of integrity and actual dishonesty in dealings with me and State Farm. Brieck ha... read full review »
Global Telelinks GmbH
I was using services of Global Telelinks for International call from USA. Last month their agent, who was calling from India, called me to recharge my account but I told him that I don't want to recharge my account because i was going out of country. The people from the company kept calling me but i refused them. I even ignored their calls... Then I suddenly came to know that the company withdrew $55 from my account, illegally and without my authorization. I called to their office (Agent Imran) he said that he drew money presuming that I... read full review »
Mr. Handyman of Winston Salem
There have been a number of missteps, errors, and misinformation on the part of Mr. Scalvo and his Customer Service Representative, Deb. Namely:
• I was given a grossly underestimated quote for service.
• The date of service was to be April 12, 2007, but was listed in Mr. Scalvo’s calendar on April 13, 2007.
• The keys to my home have been lost by Mr. Scalvo, Deb or both.
Mr. Scalzo states that there was a “misunderstanding about the charges” his Customer Service Representative quoted me for the... read full review »
Black Widow Inc
So it's May 7th and I decide I want to buy a cool motorized vehicle. I end up going for a Black Widow Inc Gas-Powered Scooter (www.blackwidowinc.com). They offer a "certified refurbished" model which they claim is in 100% working condition.
Three days later I receive the scooter and open it up. To my disappointment the scooter had all of these issues:
* Missing hardware to hold on the seat
* Missing hardware to hold on the gas tank
* Broken Hardware holding the chain in place (so chain just falls off)
... read full review »
American Laser Centers
After being burned by their laser on 4/13/07, I have contacted their corporate office dozens of times with no response . The procedure was so painful, I had to stop stop the treatment. It left burns on my legs.
I had paid over $2,700 for a service package, but will no longer return to their clinic. It was the most painful, unprofessional experience I've gone through. I have demanded a refund on services not rendered but cannot get anyone to address my complaint. The customer service department has transferred my case to the... read full review »
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