Bennoti
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Category: Services
Contact Information
United States
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Bennoti Reviews
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February 7, 2008
Poor quality!
Well, here is another complaint about Bennoti. My first was problem getting the coffee pods. This is about the machine itself. It seems to have an arbitrary "leak", and it's getting worse. The drip tray was completely empty this morning. I turned the machine on, and brewed my cup of coffee, only to discover that the tray was suddenly filled to over flowing! With extremely hot water! This is the first time it's filled to over flowing. Usually it's just partially filled. Now, I can't find out where it's leaking from, but I am sure it means the machine is starting to break down completely, and I will be stuck with several boxed of the coffee pods that will only work in this machine! Beware, buyers... this is not the best deal out there, and it's definitely not inexpensive! I'm so sorry I didn't research prior to buying into this.
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November 16, 2007
An Amazing Coffee
Cup after cup I have been enjoying the fresh quality and convenience of my Bennoti Espresso & Cappuccino maker for almost a year. It is truly a great product as your literature claims! I tell everyone about how I don't have to go to Starbucks anymore to be able to have a quality cappuccino! Actually, I am very proud of how good I have become in making a perfect cup every time!
- James P.
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November 16, 2007
Hey ya'll!
Hey ya'll! Just received the machine and coffee. What a great taste. I lived in Sicily for over 6 years and you guys have this American Starbucks crap beat. You were worth the wait. Thank you so much.
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August 24, 2007
Refund? What's a Refund?
Can you stand to hear from another Bennoti sucker? Contact the Better Business Bureau...or maybe not. On 7/15 I placed an order for coffee caps. Bennoti charged me for the order on 7/23 but never shipped my coffee stating that 1) I never placed an order 2) that they ever charged me. Of course I had their order confirmation email and my banking statement proving both. They didn't care...continued on with their denial. I contacted the BBB. Suddenly Bennoti "found" my order but guess what...they charged me AGAIN and REFUSE to refund my money. In my life I have never seen such a poorly run company. Which is a shame because the maker and the coffee are both really good.
Anyone know if there are capsules out there that would work with the Bennoti machine? If not I'm going to bite the bullet - use up the coffee caps that I have and buy another machine.
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August 3, 2007
No service!
I ordered my coffee machine, and I do like it, however, this is the worst run company I have ever dealt with! They send wrong coffee orders, take MONTHS to reply-now they have sent an order of coffee I didn't place, so I have a ton of coffee pods, and the 800 # is no longer working. It takes them forever to reply to emails. I feel like I've been ripped off completely! I am at my wits end with them, and feel like the entire company is a scam. I began trying to contact them on the 30Jul. and I bet I will be lucky to get a reply by the 01Oct! Beware! Also, they are the ONLY company that produces the pods that work in their machine, so we have no choice other than using their product! I will never research a company prior to ordering a product again.
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June 4, 2007
Robers and thieves!
I placed an order, got my charge card billed and never got my order! Now try to get in touch with these people forget it! I went out and got the $1000.00 espresso machine, totally automatic and no ripoff expensive caps or a worthless machine.
DO NOT DEAL WITH THESE PEOPLE!!!
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June 4, 2007
Never got through to Bennoti!
Bennoti has taken my money out of my credit card dec of 2006 was a Christmas gift disaster. Now here i am 7 months latter waiting i could have grown coffee faster in my green house ha ha ha but the jokes on me!i just now found this sight and find i am not the only sucker out there! How do they sleep at night? Well hopefully they end up in jail and sleep 24hrs a day! Why hasn't the government stopped them? Why can't my credit card co. Just re credit me and let bennoti case me! They are an insult to my 100% Italian race! [born in america] sucked in by a fake Italian speaking phony he is an insult to that name and his family if its true name is bennoti and not bull s... bennoti thanks bob of boston!
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May 17, 2007
No customer service - no order
I ordered the Bennoti espresso system for my husband for Christmas. It arrived after Christmas, but works great and he loves it. However, it only uses the Bennoti coffee caps. As he was running out of the initial order, I placed an order for several more on April 11, 2007. Since that time, we have not received the order and all correspondence via email gets only an automatic response. Repeated telephone calls are not answered - I get an automated response telling me about their overwhelmed system and am eventually disconnected without ever speaking to a person. This is ridiculous. I have a machine that only uses the espresso pods they manufacture, but am unable to use the machine because they won't respond to an order for more.
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