We ordered a glider set from this company in october 2008 and paid extra for the shipment to europe. Once our money was transferred we could not reach the company anymore. So far, the goods have not been delivered, we didn't even receive any shipping details. And of course no one is picking up the phone in Danville!! This company is a fraud!! Jan Legein - Belgium read full review »

I ordered flowers on January 23, 2009. Item AS 8058, to be delivered on Feb 11, 2009, was listed for $70. Delivery of the same item on Feb 11-16 was listed for $170 due to peak time surcharge (Valentine). I ordered the item for delivery on Feb 11, 2009 at $70 and my credit card was charged this amount. On Feb 04, I received a call from Bloomdale, indicating that my order would now also be subjected to the surcharge and cost $130. I told them this is unacceptable as by charging my credit card they entered into an agreement, but they refused... read full review »

FIRST OFF- PRODUCTS LOOK GREAT ONLINE- BUT ARE CRAP!! IT TOOK TWO WEEKS TO RECIEVE MY PRODUCT, WHEN I RECIEVED IT, THE PRODUCT WAS DEFECTIVE. CALLED SPOKE WITH SOME GUY AND HE SAID HE WILL SEND ANOTHER ONE AND I SHALL KEEP THE DEFECTIVE ONE. SO AFTER THREE WEEKS, STILL NO TRACKING NUMBER OR PRODUCT. DO NOT ORDER FROM THIS COMPANY, I HAVE FILED A BBB REPORT, CONTACTED THE ATTORNEY GENERAL, LOCAL POLICE- SAY THERE IS AN INVESTIGATION GOING WITH THIS COMPANY. ALSO CONTACTED EVERY WEBSITE I CAN AND HOPEFULLY WE CAN GET THE MESSAGE TO PEOPLE NOT TO... read full review »

Canceled Subscription but was billed anyway. Jan 2008 signed up for (2) online subscriptions to Catan Game. ($20/yr) Dec 2008 logged into our accounts and canceled our subscriptions. Our subscriptions went inactive immediately and we were not even able to finish using our years subscription after we canceled Jan 2009 - MSN games renews both of the canceled subscriptions. so I called MSN Games (866-672-4551). I was told that I needed to cancel my subscriptions via phone to avoid the renewal charges and that canceling online wa... read full review »

I have followed all their procedures, but have not received any of the gas cards. I guess this was a scam to get everyone's $5 registration fee. read full review »

google success kit is a scam i recieved nothing was chargeed 29.95 twice as well as a dollar 6 times, before the 30 days trial expired... the fee is non refundable, supposedlyj. i have sent emails to google infringement team and google customer support. Now from what i can gather this is the number you have to call Google Success Kit866-3410767 you have to actually tell them you didn't get your kit, and they will refund the 29.95 only... it' doesn't amtter about the 1-800-712-7222 it just a recorded message but this IS the... read full review »

I ordered a cell phone charger from them 10 days ago. I received a confirmation of the order, but no shipping notice. And when I try to go to their web site now, it can't be found in DNS. I can order another one from another merchant, but I'm afraid that my order with these guys will finally get shipped. read full review »

Terrible service!! Very accommodating on the phone but their followup sucks. My order came fast but their catalog did not distinguish between the various models of MotoQ phones and as such I ordered the wrong cover for my phone. I shipped it back as instructed with a promise of a refund back to my card. This never happened and to this day I still call/email with the promise of a check coming my way. Ain't happening!! Now their email contact address does not work, my email has been returned to me, their west coast number does not work... read full review »

Do Not buy from CDW.com. If you order when they are planning a price increase, they will let the order expire and then tell you that you have to pay the higher price! Recieved several emails confirming my order then nothing for a week until I emailed them twice and finally got an email back saying they had to put the order on hold and I would have to pay the new price. BUYER BEWARE OF CDW.COM!! read full review »

Horrible customer service. Ordered 4 packs of DVD and a 6-pack of inkjet cartridges. When order arrived, received 1 black cartridge instead of my 6-pack of black & color. They did not respond to my email for days, and after several emails they have sent me a return form. They are not sending the items I should have received until they receive the item (one stinking inkjet cartridge) they sent incorrectly. A company should not make you pay for your mistakes, and this is the last time they'll have that opportunity. There are too many other alternatives with comparable pricing, better service and faster shipping. read full review »

These guys are not listed on pricegrabber.com, they are listed on pricewatch.com, but pricewatch is lame in that it does not have any reseller ratings or reviews available. Their RMA procedure is TERRIBLE, it is NOT automated so you have to wait for a person to send you an email with an RMA number and instructions on where to ship the return. you must return items within 25 days of the ship date, it took me 4 days just to get an RMA number. They require you to supply a serial number for returned products, for me this meant having... read full review »

Folks, This company is out of business as of August. I bought what I thought were 100 2x rated DVD-R discs from them. Well I actually got the merchandise from them (Some people have not been so lucky from what I read here)But they only record at 1x That's a huge time difference when you consider that it takes over an hour to write a 4.5GB disk at 1x. They had a money back guarantee but that appears to be worthless at this point. read full review »

Horrible service! I ordered a computer game to be shipped as a gift to a friend overseas and paid for 'express' shipping. Got a confirmation email but then CD Universe decided to hold my order for phone validation of the address WITHOUT INFORMING ME. Found out about this weeks later when I called the friend and discovered he had not received his gift. Called CD Universe and was promised that the item would ship out the next day. THREE WEEKS later it has still not shipped. It is now a month and a half since I originally placed... read full review »

Amazing company. I have lost count of the number of times I have ordered from them, and every time has been the same wonderful experience. Their prices are very fair and they have a great selection of CDS and DVDS from Japan. The shipping may be considered a bit pricey, but it's worth it for excellent service. They always fulfill your order to your expectations. Even once they shipped a CD out that said 2-4 weeks nearly the next day. Great customer service, their customer system is real time, and shipping is quick and items are packaged well. Definitely recommending this store to anyone thinking of ordering here. read full review »

Horrible Customer service. I ordered a 340w Enlight case from them and was sent a 300w. Just because I did not contact them the same day as I recieved it due to not having the parts yet to put in the case, he(Brian Stacy) said I would have to send it back and pay a 20% restocking fee, he blames it on me not reading correctly when if fact it was an error on their part. I have never experienced a problem like this from any other company I have dealt with in my limited 8 years of experience in the business of building custom computers for my... read full review »

Bad customer support when needing to return an item. RMA turnaround was horrible. Very long delay in responding to my cust.support e-mails. Had to call them directly to finally get help. read full review »

Buying from Catalina Palm was quick, easy and painless. The order was shipped fast and arrived when expected. This was a very enjoyable experience. read full review »

This was my first order from them and am pleased with the service. Item shipped promptly and was well packaged. They responded quickly to my email that I sent them as there was some confusion about a tracking number (I received two for the same order and thought perhaps it had been split but that was not the case and they got back to me with which was the proper tracking number.) Agree with another that their selection is a bit limited. But prices for what they have are good and shipping is not exorbitant like some others. I have... read full review »

If I hadn't read some of the few positive reviews on this site, I would think it was a total scam. I ordered a VGA cooler & fan from them on the 27th of August; no invoice, no shipping confirmation, nothing. Then, they took their site down for maintenance on the 29th, and it has been down ever since. Because of this, I have not been able to log into my account to check the status of my order. I've sent them three emails since then, but no response (I'm on Cox, but I provided an alternate email). I've tried the... read full review »

I've placed three orders with Case Etc and they've been an EXCELLENT company to do business with. And I was surprised to learn that the guy running it was not even out of High School, just a first class operation 100% A shame I have to order their products through Directron.com now. read full review »

I purchased 2 Epson C64 black ink cartridges. it was shipped promptly. that's all I can say that's good. the first failed before it was halfway gone, the second expired before it was even 1/10 gone. now I'm in a bad situation- no ink, and a lot of work to do, and no way to buy ink that works. a dismal failure, disgusting and dissappointing. NEVER again. read full review »

They offer price match less 10%. After wasting much time with these people, they refused to honor their price match guarantee. I do not recommend anyone do business with them nor waste any time whatsoever with them or their website. Their price was $94.99. I found the price elsewhere on ebags for $64.79 with no tax and no shipping (I did an order to verify it). They then insinuated that ebags was 'scamming' in some way because the price SHOULD be $71.14 and thus they offered me a price of $68.75 (PLUS they charge shipping on anything... read full review »

It was a complete, utter nightmare dealing with this company. I ordered 3 things from them, second day air. The first shipment was missing two parts. They refused to send me the two missing parts second-day-air. The second shipment was missing one of the two parts. Again they refused to send me the new part second-day-air. Once I finally received everything, two of the parts broke (I tested them on 3 PC's). After an hour of explaining my testing, they wouldn't send me new parts until I paid for new ones; they would... read full review »

Great prices and horrible customer service. Product "ship date" changed daily and still has not shipped. Messages left with customer service and not returned... read full review »

I ordered a celeron 566 pre-overclocked to 850 with a powerleap neo S-370 adapter from cantek. After having to pick up the CPU from the UPS warehouse because i wasn't here to sign for it, the CPU did not work. I followed their installation instructions clearly and made several calls to their tech support. I returned the CPU for exchange and they claimed I damaged the CPU and would not issue a refund or exchange. I did a charge-back with visa but cantek lied to visa claiming I damaged the CPU and got the charge-back reversed. Now I am stuck with a worthless CPU and I am out $200. read full review »

Worst online shopping experience. Never shop from them again. Very disappointed. read full review »

Calumet.co.uk worst store ever? Bought a Sigma 10-20 Lens For Canon mount from them, they filled my address wrong, and sent the lens trough 3 different companies to deliver...which was hell to track. Sent an email requesting a tracking number, but never received a answer..Phoned to calumet...the operator refused to give me..stating that she had to make a lot of phone calls to discover it. I phoned to the delivery company and trough my name they discovered the tacking number. I have sent 5 emails to calumet...not one single... read full review »

They are out of business! read full review »

A mess. Site didn't work. then later it did. then chose items for the 3rd time and checked out. No shipping options, and put through the order when I chose the back button to go back and change shipping, if they offered it. I lost a lot of time here. Their Firewire cables were hard to find. Then they weren't listed by types. An annoying site, IMO. Really annoying. Now I remember why I have been buying cables elsewhere. Update: it took three or more different people at different departments to finally realize what... read full review »

Worst company in the world! read full review »

Be careful. This company sent me standard 40 pin ATA33 cables when the web site and invoice said ATA133. Just for the sake of arguement I benchmarked them and they were in fact ATA33. I called them up and they said "Our engineers tested them...blah, blah blah). I had it sitting next to a real ATA133 round cable and the difference was obvious. They said send it back for a refund but I'll take the $16.oo hit and get my stuff elsewhere. read full review »

I purchased a dog collar from their on-line catalog. The product originally sold for $99 and was listed on sale for $59. It was also clearly advertised as "in-stock". The next day I received a notice from them that my order was cancelled because the item had been discontinued. I was very disappointed. At that point, I went back to the on-line catalog to see what my other options were. To my surprise, the same collar was listed with the same manufacturer's description. The item had a new Cabella's product number and a new... read full review »

I had no problems with placing the order. They acknowledged the order & debited my cc immediatly. After 10 days, I emailed them (no phone #) to ask where my tape dec was. They replied, "item has been shipped". After 2 days watching my account info. I emailed them asking for the tracking # which they supplied a few days later. The tracking showed it had been shipped the same date as they supplied the tracking #! When the tape deck was delivered, It was not the one I had ordered. After several email exchanges requesting a return... read full review »

Had some BZBOY ram go bad. Their gaurantee is worthless as the replacement ram is not gauranteed to work as noted in their email below. Dear Customer, We are sorry to hear that your memory is not working for you. The memory comes with a lifetime warranty; therefore, if it is defective, we will be happy to replace it with a new memory stick. We can still exchange your item with a replacement and test the replacement before we send it back to you; however we cannot guarantee that it will work on your motherboard. Please let us know how you would like to proceed so that we can open RMA # (Return Merchandise Authorization) for you. read full review »

Buyz is out of business again. That's a shame. read full review »

Buysoftware apparently has the orders processed by Techwave. This extra order processing can add 2 days or so to the normal ground shipping times. However, I have ordered different items from www.buysoftware.com about 6-7 times now. Hard drives, Memory, In-Win cases, and monitors. I have never had a problem with any order. They have all arrived as expected. I've never needed to contact their sales or tech support people, so I cannot comment on them. Buysoftware prices are usually better then average but what really seals the... read full review »

I had read some rather negative reviews on this company, but noticed they had a decent rating on amazon marketplace and their prices were great. I decided to take a chance. I called to place my order to make sure they had what I intended to order in stock, as it seems they are able to offer such great prices because many of their items are discontinued. The customer service representative was very nice, and I placed my order no problem. I hadn't received a shipment confirmation with tracking number, so a couple of days later I... read full review »

Its been 27 days so far and another 6 for this shipping total of 33 days it takes, and this will be the second time ordering this second dive not including the first order witch should have had the both drives... and did not even offering me some type of refund or discount due to my wait and also running out off the drive i ordered so i had to settle with another drive. i repair many xbox 360's and planed on purchasing more from them but considering how this went i am going to take my business elsewhere and will not be buying from them in... read full review »

I have purchased a game console from this company over two months ago. My check was cashed quickly, but weeks later, when I sent the company an e-mail to see what was going on, I was told the company was out of business and I would be receiving a refund within 10 days. Another month went by and I e-mailed them again to find out what was going on and the only thing I heard in response was that the company is experiencing financial difficulties and would refund my month shortly. I gave it another few weeks and here I am today with no product and... read full review »